Magsafe Melted!

Hi guys. On August 25, 2011 I purchased a MacBook Pro from Amazon. Everything with my Mac was fine until magsafe started melting. However it is still functional and I am using it because I have to. I am a college student and this is the only computer I have. I know it is not safe but how can I handle the assignments without a computer. Whatever, I am sure I did not do anything wrong!.Today I checked this issue on the internet and I saw that many other people had suffered from the same problem. It is obvious that there is something wrong with the Magsafe. My coverage expired about 15 days ago and I do not know what to do now.

I went to the Apple Store and they let me purchase AppleCare even though my Mac was about 5 days out of warranty so they may let you do this as well
Alternatively you will have to buy a new MagSafe adapter although this will not fix/prevent the issue if it was a problem with the computer/external source

Similar Messages

MagSafe cord melted... auch!

Hi folks,
The thin cord on my 60W MagSafe melted without me to notice it. So, when rolling-up the cord I touched the hot wiring... auch! Looking at it, I believe the isolation isn't really strong enough. This makes me not wanting to replace it with an identical MagSafe.
http://www.flickr.com/photos/8650901@N07/527441685/
Does anyone know a better - more safe - power adapter that I can use with my MacBook?
Greetings,
Onnozele

Since we can't discuss Apple policy according to Terms of Use, I direct you to call AppleCare and discuss the matter directly with them:
http://www.apple.com/contact/phone_contacts.html
We can only have a technical discussion why these things may happen. We can't really ask when Apple will fix something. As for others having problems, those not having problems rarely have anything to report.

Mag'Safe' wire got very hot, melted, stopped charging MacBook

OK, bad news for me because my magsafe melted!
It started to get hotter and hotter each day until little holes appeared and finally it refused to charge and there was a hole in the wiring.
I emailed apple using a email i got from them and they told me to go to my local apple store. That i did, and came out with no magsafe as they said that they would get charged instead of apple getting charged. I emailed apple again and i have had no reply yet, I don't intend on phoning them or else i would have to pay £35!
I also tried PCWorld as that is where i got the macbook from and they said to phone partsmasters.co.uk.
I can assure you that nothing has been spilled on it and i have not cut the wire or brought sharp objects to it in any shape or form, and if you doubt that then ask yourslef why would i do such a thing when Apple products cost so much?
So, anyway to contact appl ewithout paying £35 over the phone? esp. since i got turned down at my apple dealer (Western Computers)
Anyway, here are some pictures, just follow the link. (Put in slideshow for easy viewing)
http://img174.imageshack.us/slideshow/player.php?id=img174/7586/11862616022k2.sm il
Message was edited by: FrancisH

Wow. Sounds rough. Hope you get it all sorted out.
I think placing the charger so close to the processor is a pretty bad design choice and likely part of the cause. If you're using the Macbook under high CPU stress, it might be wise to invest in some kind of cooling device (passive or active) to help out. Of course, I have no way of knowing if that's the cause, but it seems logical that the plug being so close to the CPU could contribute to overheating (though not necessarily cause it).
A personal rant: there's no way a person could tell from the ImageShack photos that it melted on its own. Prof, that's just silly to suggest that you can. You can hardly make out the wires in the shots because it's so dark. I'm certainly not saying it's deliberate, but please don't look at some under-exposed pictures and say you can see it was the Magsafe's fault. This may be why the store is giving him the run-around. They may be looking at it and seeing something we can't and then picking up the "accidental damage" line. Some better shots (in sharp focus with good lighting) would help.

Macbook or Macbook Pro? That is the question!

I bought a Macbook whenever they first came out and like everything new, problems rise, all normal. My problems:
1) Keyboard top cracks on the edges
2) Sleep-light no longer turns on
3) Magsafe melted
4) Display slightly dims in and out
5) I think thats it.
As much as I would LOVE to have a Macbook Pro, for my needs, I dont believe it to be necessary. I do a lot of HD Video Production, but my Macbook handles VERY well. As far as I can tell, the only difference, or BIG, difference between a Macbook (2.4Ghz) and a Macbook Pro(2.4Ghz) are 1) Display size, and 2) Graphics card.
My biggest concerns really are about the materials in the black Macbook and the speed/performance differences between the Macbook 2.4Ghz and the Macbook Pro 2.4Ghz. Are the black Macbooks still as weak as the first gen (mine) and will crack, stain, etc etc?? Comparing those 2 (Macbook vs Macbook Pro, 2.4Ghz), do they run differently, or is there no real reason for spending an extra grand on a graphics card that I dont need because I only need to use Final Cut EXPRESS?? Help me i choosing my next Mac! Thanks!
GC

I own a macbook 2.13 and also a macbook pro 2.33, and love them both, but the feel of the keyboard (let alone that the bkpro lights up when dark) feels much better, the bkpro also has firewire 800 in case it's needed, both are made good but when working on both such as changing memory, the book pro has more precision on its components. The aluminum body on the bkpro dissipates heat better than the plastic on the macbook and aside from the fact that I could hook up a large monitor to the bkpro because of its dedicated video card, the graphics on the bkpro look much sharper and well defined, which is something I love apple computers for. Aside from specs and power there is prestige and this sometimes matters to some people who like being mobile, some people will define others by what they drive and the bkpro it's a high performance vehicle. Looks fast just standing still.

My Magsafe Also Melted

This is the second time my Magsafe has melted at the joint connecting the magnetic head to the cord. The first time it was replaced no questions asked, but now I am no longer under warranty and the people at the Apple store near me refused to help (and were quite content on being less than helpful...). It seems to me that this is a common problem and considering it first happened while I was under warranty and this is just a continuation of a problem, I should be given a new one. Especially given the fact that this is an obvious defect and frankly, a hazard. I was very disappointed with the way Apple handled it. I guess I'll keep trying to call them in hopes of getting someone who cares... but I'll probably just have to bite the bullet and shell out the cash for a new, expensive, power supply. Just a terrible job by Apple.

Hi Julian,
welcome to macbook forum.
Unfortunately if you are out of warranty, no matter what situation are, you still in the weak bargaining position. There for apple offer apple care so you can be at the winning position.
How long the second mag safe last before it melted, if you can prove that no matter how many magsafe they give, it will instantly melt right away, you might win the case.
But if you have been using it for quite sometime, apple can point that as user abuse, for debris or particle accumulate between magsafe and magsafe port on your macbook become indicator and short the magsafe current and generate heat that melt it.
IF you buy a new mag safe, I believe it also covered by apple warranty, for how long I honestly don't know (do check with them), and keep both side clean to prevent that incident happen again.
http://docs.info.apple.com/article.html?artnum=303240
Good Luck.

Macbook pro magsafe power adapter - cord melted

Has anyone had the cord on their power adapter burn or melt through? I've had my Macbook Pro for 3+ years and taken great care of it. I experienced the battery bulge issues and has two batteries replaced under AppleCare. I came home yesterday to find this:
http://picasaweb.google.com/jdgrif/MacbookProPowerAdapter?feat=directlink
Any ideas?
I realize I'm outside of my AppleCare now but I still find this alarming.
Thanks.
-JG

I would take MBP & Magsafe to your local Apple Store or AASP. Otherwise, see the following KB Articles;
http://support.apple.com/kb/TS1713 *Apple Portables: Troubleshooting MagSafe adapters*
http://support.apple.com/kb/TS1414 *Portable Computers: Troubleshooting power adapters*
Good luck!
!http://i50.tinypic.com/izvwo1.gif!

Magsafe Adaptor became so hot it started to Melt and cook

I'm stunned. I can't even plug in my Macbook to charge and I can't live with out this thing. I use it at work and home 24/7. Every time I plug it in, it starts melting again. Help!

I also had this issue on my MacBook Pro. I could smell it burning, and you can see the melted plastic + discoloration on the magsafe connector.
Unfortunately, it also seems to have screwed the USB port next to the power connector. Connecting a USB disk just results in clicking from the disk, so it may not be outputting the proper power level.
My MBP is out of warrantee. Has anyone had success getting Apple to repair/replace their faulty power adapter out of warantee?

Magsafe connector melt down

Anybody seen this before? I came home and found that magsafe connector (the side on the cable) was melted. The middle pins are gone but the macbook pro seems to be OK.
See pictures at http://www.flickr.com/photos/rheauchyr/sets/72057594082940769/
rgrds rgr

Apple support responded very well (thanks Klaas) and fast. Before I called our local Apple support line, the dutch engineers were already contacted by their US collegues (who saw the pics) to inquire if I already called in. I'm getting a new Macbook asap and I will return my current one.
They could not tell me anything on the cause and I wonder if I'll ever know. This leaves me with one-month newer macbook, some days of frustration, reinstalling some software and some rare macro shots.

Magsafe connected MELTED

Well, I was just sitting here with my Macbook Pro plugged in as usual, and then I saw the green light on the magsafe connector go out. I disconnected it from the MBP and to my surprise, it has turned into a liquid and burnt my hand. The plastic had melted!
I'm on 74% battery life right now and can't plug it in, so I need a quick solution. I can't find a support email anywhere to request help. There's no way i'm paying $80 for something that has malfunctioned this horribly AND burnt my hand. I need a replacement power adapter TOMORROW, and for no cost.
Is my best bet to go to my local Apple store? What would be my best option here?

In the U.S. you can't e-mail support. But you can call them at 1-800-APLCARE. They are available 7 days a week. Yes an Apple Store is a good bet. Some things to note about these adapters:
1. You can't pull them by the cord. This may cause fraying.
2. You shouldn't wrap the cable around the brick, as the cable bending at the brick can bend and fray.
3. Don't let the cable bend more than 10 degrees at any joint
4. Use the grounded connector (third prong) with a properly grounded outlet when connecting. Any hardware store will sell you a ground tester plug to make sure your outlet is properly connected.
5. There is a clear plastic wrapping on some of the bricks which is best if removed.
6. Pack the power brick cable in a zip lock bag to make sure no foreign elements get in the connector while in the bag.
Look at this article to make sure you aren't putting it on surfaces which might cause the machine to overheat:
http://docs.info.apple.com/article.html?artnum=30612
And run the hardware test that came with the machine to see if it detects anything wrong:
http://docs.info.apple.com/article.html?artnum=303081

Melted MagSafe adaptor

Hey guys, my sister's MagSafe adaptor has started to melt toward the end where the cord joins the block, and it's starting to melt away at the plastic. I also noticed the cable itself getting VERY hot to touch, so there's a definite fault somewhere. I heard that Apple in America are replacing these dangerous power adaptors even outside of warranty, are Apple doing the same thing in Australia? Hope so.

Print that page and take it into the Apple store. Don't leave without a replacement. Get a manager involved if you need to.

Melted MagSafe

My MagSafe adapter has melted. The wires are exposed and the supply of power from the connector goes on and off. I first noticed this when I went to plug it into my MacBook Pro. I noticed it was staring to melt and I could see a wire. Over the next hour it went from a line to a hole.
http://flickr.com/photos/48217813@N00/sets/72157594256737601/
http://video.google.com/videoplay?docid=8878183964026585818

I'm sorry, but don't their commercials boast about
the magsafe plug not taking down your laptop with it
if you trip on the wire? Along those lines, since the
plug is magnetically attached to the laptop, why
would pulling the chord matter? It's not like there
is any resistance being applied at the connection
point.
I don't much appreciate the accusation that it was
your fault and you were trying to "swindle" them out
of a new cable. I would have got his name and called
Apple Customer Care or spoken with the store manager.
Those guys know to be friendly and more helpful than
that. But some bad eggs get through.
I also find the "one time replacement" rather funny
too. Are they going to put a flag on your account now
saying you got your free cable? Cripes...
Sadly I was only able to take advantage of this "MagSafe" feature once , when I pulled the cord off with my hand by accident .. uhm yay.. besides that , I have treated that adapter (specially arround the connector) like a small child, since it looked so **** weak. I even expected that I was going to have to replace it.... but burning!?! I should have been more aggresive in the genious bar , but I was just glad the guy even talked to me considering that I didn't have an appointment (I didn't know I'd need an appointement for a burned power plug that I thought could just be replaced).
Tomorrow I fly back home to los angeles, I will try to seak some intelligence in one of the area apple stores. I'm sure eventually I will get a new power cord, but will it be before my current one fully burns up? (don't even start telling me about how unsafe it is to use a burned plug) , or before my poor MBP's battery dies. The sad part is that when I do get a new power adapter (one way or another) it will in time kink up with minimal effort, and melt down again. I understand very much that problems can get through in early revs, but it's this unresposive reaction that is making me remove my apple sticker for my car.

Aren't melted magsafe cables waranty replaceable?

I have a melted cable and I have to bend it to make the thing work now and charge the macbook, but when I went to waranty, they said I cut it with scissors and after that it melted. What kind of explanation is that? The computer is still under waranty and it seems to be, that this is a safety hazard, but they still say I abused the cable (like I am someone, who would cut a power adapter of a $2000 laptop - maxed out macbook). This is just ridiculous: if I pay that kind of money for hardware I expect it to work and if it doesn't it has to be repaired, but instead I now have to pay even more for a replacement adapter and wait for 2 weeks until it arrives (I live in the Baltics, so that's the price of my location).
My question is should it or should it not be changed by waranty? If it should and they didn't I now need to find another apple dealer or just quit it.

Thanks for confirming, that it should be replaced. I read the posts here on this issue, the difference with me is that it has melted on the other side of the thin cable (close to the white box, not the macbook itself), but it's still a melting issue.
I also checked and it turns out this company is the official distributor of apple here, others are only resellers. I seriously doubt, that resellers are going to bother with supporting products sold by another company.
The only option would be to try and call apple support directly.
Pity if this doesn't get clarified, I was thinking of getting the new iMac and replacing my Windows desktops, but if I will get support which is in denial over an obvious issue with it, then I'll think twice. I was truly amazed actually that the adapter broke (I was thinking the HDD or the super drive are the most obvious candidates for breaking), as I had PCs and laptops for 7 years and nothing broke...ever, I even have a 2GB IDE drive at home, which is still working. In fact, the only electronics gadget that I brought into warranty in the last 5 years or so was the xbox360 (for obvious problems with overheating), which was replaced no questions asked.
Anyway, thanks, I hope warranty is better in other countries, because support/warranty can kill the company (there are examples). Hope I get it sorted out.

Melted MagSafe Ouch!

Some unlucky dude's MagSafe connector is completely fried and was lucky the computer's connector didn't totally go as well
Pics here
and here

looking at the connector, you can see that the pins are just 'touching', not snapping into each other. It could be that for this particular model the pins where a bit too short, creating a tiny airgap (which conduct, but conducts badly).
I found that the power supply itself is actually extremely hot. Probably not good to cover it up in any way. I would hope that it has some kind of overtemp protection.
Another possible reason: The power connector is right next to the hottest part of the laptop.

Magsafe Middle pin stuck down (small one) - how can I fix this?

I have a classic magsafe problem - the adapter will power the computer with no problems at all but the battery doesn't charge and the LED doesn't come on (or comes on incredibly faintly).
After hearing theories of anything from a dead battery to a banjaxed logic board, I tested it with another magsafe and the battery charged happily, while my magsafe refused to charge another Macbook (but powered it fine).
Looking closely, the middle pin (the tiny one) is stuck inside the adapter itself and does not return when the adapter is removed. This appears to be the reason for the adapter's failure to charge my battery.
I've always been an optimistic type and I simply refuse to accept that something as simple as a jammed pin would require a replacement or repair. Surely there is some way to fix this myself? I tried Apple's advice about moving it from side to side but as it's the tiny pin this is very difficult, I think their guide is designed with the larger pins on the left or right in mind.
Does anyone have any experience and / or advice on this?
My mind is open to the possibility that even if I free the pin, the spring behind it might be gone in which case it will continue to get "stuck". But it's worth a try.
I'm not being cheap by the way, but I only bought this adapter at the end of 2010 and to be honest I've had this same macbook for 4 years ang gone through about 7 magsafes. As adapters go, they are really, really filmsy! The most common problem I've had with them is melting holes in the flex which ends up burning through the actual wire, both disabling the charger and endangering my general wellbeing !
So what do people advise? Could I fix this at home without a massive hullaballo? I'm thinking of trying different magnets on it later on to see if any of them will pull the pin free but considering the power socket itself is magnetic I don't have much hope for that!

You need to make sure you use only one spelling for the band, and use Artist, Album Artist, Sort Artist & Sort Album Artist consistently across all their tracks. See my article on Grouping Tracks Into Albums for more.
tt2

Magsafe 2 for retina display macbook pro

I've had two different MacBook Pro's since 2006... I went through 4 magsafe power adapters as the cable coming straight off the connector always began to permanently bend at the magsafe connection point such that I didn't trust it from an electrical safety point of view (after seeing one arc at that point a time or two). Then when I bought what would be my 5th power adapter, much to my positive surprise, Apple had done a redesign that had the cable coming out at a right angle with repect to the way the older ones had the cable come out... They also beefed up how the cable comes out of the magsafe end.
Now I see a picture of the 85W power adapter for the new Retina display macbook pro I am planning to buy soon... And it looks like they've reverted to the old "wire straight out from the connector" approach...
Is that true??? That would be a significant step backward for me as where I have to plug in my mac (to the right of where I sit) having a straight cable coming out from the left of the mac is just going to cause me to start wasting power adapters again...
Might I be able to continue to use the 85W power adapter I currently have on my 17 inch 2009 macbook pro??? And it's not the original power adapter but one I bought maybe in 2011 or so... I love this one where the cable leaves in the direction heading out away from the top of the mac rather than the ones that came out straight to the left... And the picture of the new one appears to come out straight to the left again...
And what do you even call the power adapter I have that I bought in about 2011 where the cable comes out at a right angle to the magsafe connector itself???
Any help folks can provide on the questions above would be much appreciated... thanks... bob...

Ahhh, remember the Mac Pro from a few years ago that used a refrigerant?
And a number of years ago the Cray XMP and YMP had all of the cpus immersed in refrigerants because they ran so hot they were melting the solder and chips. Those were something to run on...unbelievable speed, well for that point in time.
I used to have a watch that had more computing power than the IBM 1620 I first learned to program on.

Magsafe Melted!

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