Mail 4.4 (1082) View- Message- sub menu completely grayed out

When I receive messages I would like to see the complete From information i.e.:
[email protected]
What I see is
Imaniceguy
There is no way I can find to show the complete From info.
The View->Message->sub menu is completely grayed out. Hovering the cursor over the From field shows nothing, view and printing a message likewise shows nothing.
So how do I view the complete From information?

Following up on my previous post.
To see if this issue is isolated to a user rather than the system I created a new user account called "test-user." I logged in as "test-user" and started Mail. I created a new account by entering all the correct account information.
I then have the same issues as my original user account.
- cannot open a mailbox viewer
- cannot create a new email message
- cannot quit mail. Need to force-quit
The fact that this is happening to a brand new user account tells me that this issue is happening at the System level.
Does anyone know the complete list of System related files that are associated with Mail?
Furthermore, the complete list of User related files that are associated with Mail would also be helpful.
Let me know if you have any questions.
Thanks for any insight, wisdom, or guidance!

Similar Messages

I'm using an iMac running Os X Yosemite, Photoshop CS5 Extended, R2880 Epson printer In the Print Settings dialog box, I can't select Color, Advanced BW or Grayscale unless I select "Printer Manages Color". The pull down menu is grayed out. Even with "pr

I’m using an iMac running Os X Yosemite, Photoshop CS5 Extended, R2880 Epson printer In the Print Settings dialog box, I can’t select Color, Advanced BW or Grayscale unless I select “Printer Manages Color”. The pull down menu is grayed out. Even with “printer manages color” the tif or jpg image comes out in color overlaid with black. (See example - printer1. image on left is close to what it should be). Photoshop has no updates pending. I’ve downloaded the latest Epson driver which was working fine just before the problem occurred

Is your Photoshop CS5 updated to 12.1?
Are you on Yosemite 10.10.1 or Yosemite 10.10.2?
Did you apply the recent Epson software 2.1.9 update?
What type of file is it (file format)? What bit depth and what color space?
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Black screen & all menu items grayed out -help!

Sorry folks, total AE nube here, in over my head already. Having just purchased AE CS3 I'm completely adrift.
I was in the process of looking at & changing preferences when shortly thereafter my screen went All black. A friend suggested it may have something to do with the output display, which may be the problem, however, I have gievn up searching after 4 days trying different searches in the program help function with no joy.
Apparently, I don't know "Adobe Speak" well enough to phrase the seach to get meaningful results. I did finally find that If I put the cursor at the very top of the screen & click I can then see the menu. Every dropdown list in the menu, is grayed out and no amount of pounding on the keys, gnashing of teeth, pulling hair, etc will allow me back in to the preferences where I suspect I misunderstood what the selection of "Cinema display" would do. Unfortunate that FCP 7 allows one to select that for a higher resolution view that I have in fact used before.
If that was indeed my error, since even the preferences are grayed out, how does one reset preferences to factory default?
OR
Is this a problem of a different nature? The monitor works just fine in all other programs, so I don't bevieve that is the problem.
Any help would be greatly appreciated.
Ken

Well,
I just don't know why I keep buying this Adobe crap. Apparently, they must outsource all the programming to China, because it sure isn't written in a way that I can understand as an American. Like most of the big software companies, they do not provide either a clear path to or a coherent explanation of how to use the arcane & obtuse programming that makes up their fare. Of course, you never really know what you are getting into, because they don't make it clear just how difficult it is to learn or use.
In their rush to make gobs of money, they seem to have forgotten that not everyone who purchases their crap has had enough prior experience to undestand the little known secrets of how to find out what to do when all goes wrong.
It is the same mistake that many programmers the world over make day in & day out, they can't concieve that those who have no familiarity with the way they see how to make their software work, find their software unfathomable. THE NEWS FLASH IS THAT NOT EVERY ONE KNOWS WHAT YOU KNOW ABOUT HOW TO MAKE SOFTWARE WORK. The attitude seems to be: "Anyone who doesn't know the secrets of the brotherhood shouldn't be using it!"
As one who once went through the rigors of obtaining a CS degree (and actually considered starting a software company), it became obvious (20 years ago) that the future was not how many tricks you could make the pony do, but rather how intuitive you could make the software to allow the intended user to operate it without having to know it's arcane secrets AND to make it fault tolerant and self healing as much as possible. The telephone is a reasonable analogy, very few people know how it works, but they sure can use it until the cows come home with very few operator errors. In short, the technology is virtually transparent to the user.
I realize that company cultures rarely change unless an outsider is brought in to clean house and start afresh and that the likelyhood of that happening at Adobe is about the same as winning the Powerball lotto Jackpot 3 times in your life. I guess that makes me a modern day Don Quixote, but so be it. I also know that EVERY organization that does not change it's approach to the marketplace will eventually be replaced by some upstart who figures out a way to do it better.
So, ladies & germs, I did what anyone who uses a telephone would do when you aren't making any progress, I hung up the phone (un-installed the program) and stopped trying to figure out the technology that keeps my screen black AND does not allow me to undo the prefs quickly, and with a new dialtone, I redialed the number (re-installed). A clever little monkey am I.
If it happens again (or something similar) I'll bring my disk and man's best friend to the park for a stress bustin game of frisbee!
Adobe, it really is the 21st century, and you have failed miserably at meeting the future of making software more transparent to the user !
Ken
P.S. - For the record, I've been in an altered state (call frustration) for 20 years worth of Adobe products, and the light at the end of their tunnel, IMO is an oncoming train.

Choose signature drop-down menu is grayed out

I know how to set up a signature for email; however, the "Choose Signature" drop-down menu is grayed out. I even put in several signatures thinking it needed more than one to choose from, but it is still grayed out. So I cannot choose a signature and thus my email does not have one.
+Choose Signature+
+Select a signature to appear in messages for the selected account. You can also choose to use all of the signatures in sequential or random order+
So that option does not appear to be available.
Any suggestions?

Ah, I was just clicking on the + to add one, since I only have one email account.. As soon as I did as you mentioned, and THEN clicked on the + it added Signature 2, and that one works. I now have a signature in the email.
Thank you VERY much!!!

"Viewing PDF After Exporting" is grayed out!

I am using Adobe Design Premium CS5 (specifically Adobe InDesign). When setting up a new PDF preset, I have selected for compatabilty Acrobat 8/9. The problem I am having is that the selection for "View PDF after Exporting" is grayed out. What can I do to get it usable?

Thank you for responding so quickly. The tech team here at school moved all my files and programs to another drive, in the process they lost all my preferences, PDF presets, and more. So I am trying from memory to reconstruct all the tweeking I have done in PHotoshop and InDesign over the last two years - and I am not doing so well. In the past I have had the ability to select "Viewing PDF after Exporting".
As for restoring the preferences - that is out of my league and will have to suggest that to the tech team.

Ps will no longer print, Print on menu is grayed out

Ps (CS5) will no longer print, Print on menu is grayed out
Have found many discussions about this but no solutions that work in my case.
I tried changing printers, did not work.
I tried changing whether Ps or printer manages color - cannot find that setting except when the Print dialog shows up... and of course it does not show.
For my Adobe PDF printer I tried changing various settings, nothing made a difference.
Must I reinstall Photoshopj?

Ps (CS5) will no longer print, Print on menu is grayed out
Have found many discussions about this but no solutions that work in my case.
I tried changing printers, did not work.
I tried changing whether Ps or printer manages color - cannot find that setting except when the Print dialog shows up... and of course it does not show.
For my Adobe PDF printer I tried changing various settings, nothing made a difference.
Must I reinstall Photoshopj?

Why do I have to File Save twice before the Save menu is grayed out?

Open a file into Photoshop CC
Add a Levels layer
Click File>Save
The Save menu is still available when you click File. Doing another File>Save make the Save menu become grayed out (like it should the first time).
System info:
Adobe Photoshop Version: 2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299 x64
Operating System: Mac OS 10.10.1 (the problem has occurred since Mac OS 10.8.x)
Thanks for any help.
Daniel

I have OSX 10.10.1 and CC 2014.
So I will open a PSD with an adjustment layer.
I turn off and on the "eyeball" in the layers panel. It counts as a change.
If you look at your document tab, you see a star at the end of the filename. It shows you made changes to the file.
File > Save would remove that star and File > Save does dim on my Macbook.
If you are seeing it twice, the Preferences file may be corrupt. I suggest a reset.
Macintosh - CMD-SHIFT-OPTION immediately after you double-click the PS icon.
If that doesn't work uninstall/reinstall CC 2014 and updates'
Let me know how it went and mark the answer correct only if this solved your problem.
Gene

I go to share menu to convert to quicktime and the menu is grayed out. Don't know what to do.

Working in Final Cut Pro X, I have a 17 minute clip. It has two video paths and two audio (narration and music) I also have some titles. Anyway I go to the share menu to make it compatible to use in a dvd and the Share menu is completely grayed out and cannot be used. This is the first time this has happen to me so I don't know what to do. Any suggestions?
James Cravens

Reinstall the application.

Today (16 July 2014) incoming email messages are displayed in plain text otnly. The view message as menu, is set to original HTML, Tried other options too.

Tried change view message body as (already set to original HTML) . Tried all settings, no change.

If you can never see remote images because the "Show Remote Images" button is always missing check that permissions.default.image is set to 1 using the config editor.
http://kb.mozillazine.org/Privacy_basics_%28Thunderbird%29

Menu items grayed out in Messages.

Most menu items are grayed out in Messages: can't access preferences or account, among others. Just upgraded to Yosemite on Mid2010 Mac Pro.

Okay, just by posting this request, I was finally directed to some more similar discussions that I couldn't find earlier. Buried within numerous, numerous suggestions to this issue, I finally found one I hadn't tried - booting briefly into Safe Mode, then restarting. For some utterly ridiculous reason, that appears to have solved the problem when nothing else would.
So thanks, community, for finding the answer before I asked.

Why does the menu look grayed out? ("File, Edit, View, History" etc) It makes them look like they are not going to work. They don't turn black if I click on them either.

Normally, at least in most Windows programs, and I think other OSes too, items that can be used are black, and items in gray are inactive so that they are not available. It's disconcerting to see the menu in gray, even though they work.

Hi Melaniefromnorth saanich,
Take a look at the Photos User Manual below. Is it possible you were deleting photos from an album and not from your library?
Delete photos and video - Photos Help
https://help.apple.com/photos/mac/1.0/index.html#/pht3bfab2f96
Delete photos and videos
Do one of the following:
Delete a photo from an album, but not from your library: Select the items you want to delete, then press Delete.
Delete a photo from a moment (placing it in the Recently Deleted album): Select the items you want to delete, press Delete, then click Delete.
Delete a photo from a moment or album (placing it in the Recently Deleted album): Select the items you want to delete, then press Command-Delete.
Deleted photos and video aren’t immediately removed from your library; they’re placed in the Recently Deleted album, where they remain for the number of days shown, and then are deleted. You can recover the items before that period of time (see the next task). If you have iCloud Photo Library turned on, the photos may remain in iCloud up to 40 days and then are removed from all your devices that use iCloud Photo Library. If you’re not using iCloud Photo Library, your deleted photos are removed from your Mac only.
Restore recently deleted items
Deleted items remain in the Recently Deleted album for the number of days shown, and then are deleted permanently. You can view recently deleted items and restore them back into your Photos library.
Choose File > Show Recently Deleted.
Select the photos you want to restore.
Click Recover.
To delete recently deleted items immediately, select the items, then click Delete.
If you use Time Machine to back up your computer, you may be able to recover items after they are deleted permanently from your Mac or iCloud.
For more information on using Time Machine, see Restore a Photos library from a Time Machine backup.
Hope that helps,
- Judy

Why is Messages screen sharing icon grayed out?

Trying to do remote screen sharing with my mom's Mac using the new feature in Yosemite.
If you're not familiar with it, the new method does not require AIM, Jabber, etc and is independent of screen sharing settings in System Preferences (per Messages Help).
The procedure is:
In the main Messages window, select the name of the person you want to share with or, if you haven't previously exchanged messages, do so now.
Click 'details' on the right of the top bar of the main window.
In the menu that pops up, there are three icons: screen sharing, video chat, and audio chat/phone call. Click the screen sharing icon and send a request.
Today, my mom signed into her Messages account and we successfully exchanged iMessage messages (not SMS).
When I clicked 'details' the screen sharing and phone call icons were grayed out (or, more accurately, 'blued out' - they were a fainter shade of blue).
I clicked another name in the Conversations list and then clicked back to my mom's name. When I clicked 'details' this time, the screen sharing icon was no longer grayed out, so I sent a request to share her screen. She didn't receive the request, so I canceled it.
When I clicked on 'Details' again, the screen sharing icon was grayed out again. As far as I know, nothing had changed on my mom's end.
What could cause the screen sharing icon to be grayed out? And what could cause it to toggle back and forth between grayed out and normal?
Both computers are running the latest version of Yosemite, 10.10.3. Mine is a 2009 Mac Pro 8-core with 16 GB RAM, hers is a MacBook Pro from around 2012 or 2013.
Thanks!
Bob

Hi,
(He did say that he'd heard that due to changes in Google's system that their accounts no longer work with Messages.)
What he has heard and what are true are two different things
Logged in Google account
There are issues with Messages using SSL to login to the Google Talk server and Google saying SSL is Less Secure (there is a setting to Enable Less Secure apps like Mail that also uses SSL and Messages).
Some people find that 2 step Verification cannot be set at Google's Account settings if your want to use the Less Secure Apps setting.
1. I deleted my AIM account from Messages and had my mom do the same. The result is that we each only have two items in the Accounts window of Messages: an iMessage account (signed in with our Apple IDs) and a Bonjour account.
2. Clicking on the Details menu, the screen sharing icon was available for both of us. It was not grayed out.
This is using two different Methods of Screen Sharing in Messages (It is silly it has two but there we go)
For AIM use the Buddy List and the icons at the bottom or highlight the Buddy and use the Buddies Menu
DO NOT USE the Details option.
For iMessages start text chat then use the Detail Option an NOT THE BUDDIES Menu.
For the iMessages Method you have to Enable System Preferences > Sharing > Screen Sharing to allow the App to be Invoked.
(It is like FaceTime is invoked but only works to Macs)
As you mention the Connection Doctor only refers to the older "iChat Method for Aim and Jabber and Bonjour - if you can Video you should be able to Screen Share with that method.
9:49 pm Wednesday; April 29, 2015
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Most iChat menu options grayed out

I'm (trying to be) running iChat 4 on my Mini (1.83 Core Duo) with Leopard 10.5.1. I have an AIM account. Almost all menu items are unavailable, greyed out. As follows, these are the only choices i get. (Everything else is grayed out). NONE of the other commands are available. I can't add buddies or send SMSs or squat. I deleted the preferences, but it didn't change anything. What is up?
FILE:
Open
Recent Items
Share a File with Ichat theater
Close Window
EDIT
cut
copy
delete
find
spelling
insert smiley
special characters
VIEW
show buddy pictures
buddy names
sort buddies
messages
BUDDIES
(nothing at all. everything greyed out)
VIDEO
Connection doctor
Screen sharing enabled
FORMAT
show fonts
show colors
WINDOW
minimize
zoom
my user name
my kid's user name
bonjour list
file transfer
address book

Hi,
Ryan's FAQ for iChat 3 which should work even for Leopard as at this stage there should be no reason to do the Hard way.
http://discussions.apple.com/thread.jspa?threadID=121719&tstart=0
You will need to re-run 10.5.1 if you have updated.
Before you do that though have a look at this FAQ and check you Keychain
http://discussions.apple.com/thread.jspa?threadID=121885
The .plists in Brief.
com.apple.ichat.Subnet.plist holds Blocked Buddies and the Sort Order.
com.apple.ichat.AIM.plist holds whichever AIM or @mac screen name login in details.
com.apple.ichat.plist holds all the other settings such as Balloon colour, Font choices , Sound Alert settings, Saved Status Messages, Menu bar Icon and the like including Bandwidth from Quicktime Streaming.
com.apple.iChatAgent.plist helps to manage the current logged in account/screen name. For some reason the iTunes as Status message format setting is in this one.
com.apple.iChat.Jabber.plist will only be created if you set up a Jabber account.
It does for the Jabber side what com.apple.iChat.AIM.plist does for the "main" Buddy List.
8:47 PM Thursday; December 6, 2007

In Photoshop CS6 the 3D menu is grayed out

I have Photoshop CS6 13.0.1 x64 Extended and all options under the 3D manu are grayed out. My graphic adapter is nVidia GeForce GTX 650 (it has 1024 MB memory). I have Windows 7 x64 and 8GB RAM.
In Performance settings I have checked to use the graphic processor and in Advanced settings the drawing mode either Basic, Normal or Advanced, it doesn't make a difference.
The drivers for my graphic card are from February.
I just tried to create a 3D postcard and got this message:
Any clues why the 3D doesn't work and what can be done about it?
Here is a fragment of System Info regarding the display driver. The line with OpenCL Version is empty, although I have checked "Use OpenCL", could this be a problem?
Memory available to Photoshop: 6314 MB
Memory used by Photoshop: 32 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 650/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 650
OpenCL Version:
Driver Version: 9.18.13.1407
Driver Date: 20130209000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 65536 colors
Video Card Caption: NVIDIA GeForce GTX 650
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384

I've made tests with four different 3rd party tools: OpenGL Extension Viewer, GPU Caps Viewer, Compute4Cash OpenCL Diagnostic Tool and Mudlord's Glide3x wrapper tester. All those tools report no problems with my video card driver and OpenGL/CL.
I have contacted nVidia and based on reports from the tools and visual tests from GPU Caps Viewer nVidia support doesn't see a problem with my driver.
I found sniffer_gpu.exe which according to Adobe Help pages is a kind of diagnostic tool and determines whether Photoshop uses the graphic card OpenCL or not. Here is the output:
Device: 00000000002B1BE8 has video RAM(MB): 1023
Vendor string: NVIDIA Corporation
Renderer string: GeForce GTX 650/PCIe/SSE2
Version string: 3.0.0
OpenGL version as determined by Extensionator...
OpenGL Version 3.0
Has NPOT support: TRUE
Has Framebuffer Object Extension support: TRUE
OpenGL ok
OpenCL ok, version=1.1 CUDA 4.2.1
Return code: 3
From Adobe GPU Sniffer tool, it looks OK.
On the other hand, I have your word that there is no problem with Photoshop not recognizing OpenCL for my card and that nVidia driver has problems. Can you justify this somehow? Perhaps you could provide more details on technical level, or another utility to run and extract details, to at least identify the problem Photoshop has and hopefully solve it on either side.
P.S. During tests there were two things which I noticed, but they are probably not related to the issue:
1. One tool reports the lack of Windows registry key SOFTWARE/Microsoft/Windows (NT)/CurrentVersion/OpenGLDrivers. But according to your previous statement, Photoshop only uses OS calls, no registry and according to nVidia, this key is not used in Windows 7.
2. During some tests GPU Caps Viewer reports that "OpenCL CPU not supported on the selected platform". This is not complaining about GPU, only about CPU. But Photoshop is complaining about GPU, so it shouldn't be relevant.

The edt option in the orange drop down menu is grayed out, how do I fix this?

It's the first time that I've went into the drop down menu since installing the latest FF and the edit option it grayed out, and not letting me access it.

That is normal. Does the menu open if you hover the arrow at the right of the Edit entry in the App menu?
Does the Paste link get highlighted if there is content on the clipboard and a text area is selected?
The entries in the Edit menu only work if they apply and there is something to do like text is selected and Copy will work.

Mail 4.4 (1082) View- Message- sub menu completely grayed out

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