Mail 4.4 and Exchange 2010SP1

Hello,
Let me give a little situation description first.
We have a Exchange 2010 SP1 mailserver and a mixed envirnment of Apple and Windows devices.
Everything was tested and checked on the Exchange server, that all should be fine.
On the Apple computer we are facing Mail issues with a few users.
The problem is that all the email is available in the webmail, but is does not or very very slowly show up in the Mail app.
The Mac OS X version is 10.6.x (we also tried 10.7.x but neither solves the issue)
I've been looking around and reading post on a lot of site, but no solution so far.
I found one post that looks very close to the issue we have, but it is for 10.3.x and I couldn't find a confirmation or other message is still exists in 10.6 or other versions.
Article TS1985
http://support.apple.com/kb/TS1895?viewlocale=en_US
For a lot of users everything is working just fine.
We noticed the problem exists mainly with users that have a large mailbox (3GB or larger)
We tried several times to recreate the account but no luck.
Making the mailboxes smaller by deleting stuff is not an option.
Mail does show the folder structure.
When we look in the console for log items, we can find the following messages.
Received EWS error: Error Domain=MFEWSErrorDomain Code=293 UserInfo=0x117fbd10 "The request timed out"
*** Assertion failure in -[EWSGateway _handleSyncedMessagesWithoutHeaders:inFolderIdString:store:newSyncState:], /SourceCache/Message/Message-1082/MessageStores.subproj/EWSGateway.m:780
Exchange Sync: Reattempting to sync folder:Old Inbox — [email protected] with folderId:AAMkADYzMzg1Y2E5LWZhNWUtNGQwYi1hM2I4LWJkZmM5NzQ2YjJlZQAuAAAAAAATw24smj EwRqZh3xVc9rfdAQC06E1Ykk9lT7AEIzaAva8JAAAA4RwHAAA=
0   Message                             0x00007fff8486c6e4 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 137
1   Message                             0x00007fff8486c649 -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 220
2   Message                             0x00007fff847bfcb2 -[EWSGateway _handleSyncedMessagesWithoutHeaders:inFolderIdString:store:newSyncState:] + 1563
3   Message                             0x00007fff847c1d92 -[EWSGateway _syncFolderItemsFromTargetFolderIdType:syncState:forStore:includesLastItem:] + 818
4   Message                             0x00007fff847c1229 -[EWSGateway syncFolderItemsFromFolderIdString:syncState:forStore:] + 494
5   Message                             0x00007fff847d189a -[EWSStore _fetchChangesFromServer] + 335
6   Message                             0x00007fff847cfa04 -[EWSStore openSynchronouslyUpdatingMetadata:] + 114
7   CoreFoundation                      0x00007fff8061996c __invoking___ + 140
8   CoreFoundation                      0x00007fff8061983d -[NSInvocation invoke] + 141
9   Message                             0x00007fff846c4bcd -[MonitoredInvocation invoke] + 214
10 Message                             0x00007fff846abbd5 -[ThrowingInvocationOperation main] + 31
11 Message                             0x00007fff846ab515 -[_MFInvocationOperation main] + 275
12 Foundation                          0x00007fff8003cde4 -[__NSOperationInternal start] + 681
13 Foundation                          0x00007fff8011bbeb __doStart2 + 97
14 libSystem.B.dylib                   0x00007fff8581f2c4 _dispatch_call_block_and_release + 15
15 libSystem.B.dylib                   0x00007fff857fd831 _dispatch_worker_thread2 + 239
16 libSystem.B.dylib                   0x00007fff857fd168 _pthread_wqthread + 353
17 libSystem.B.dylib                   0x00007fff857fd005 start_wqthread + 13
Do you guys have some suggestions?
Thank you!

Please delete this topic please, to much information is put in above message!.
Thank you!

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Message was edited by: David Nedrow

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“SERVER REQUIRES UNSUPPORTED SECURITY FEATURES”
If you get the error message above your Exchange server is using security settings which are not supported by the Android native Exchange ActiveSync application. Which security settings that your phone model supports depend on firmware version and phone model. If your company runs on security settings that the Android native mail application doesn’t support and you don’t plan to alter the security settings, an alternative is to download any of the dedicated Exchange ActiveSync applications from Google Play store.
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How to use GAL (Global Address List)?
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For more information about what is supported by our Contacts, Calendar and E-mail applications please see this link (Xperia Z, Xperia ZL, Xperia ZR and Xperia Tablet Z). Or this link (Xperia Z1, Xperia Z ultra and Xperia Z1 Compact).
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Are you sure that your account is really configured for the ActiveSync protocol? Because we've seen this occur only when using IMAP with Hotmail/Outlook.com.
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- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Is MS exchange the only way to keep mail synced across all devices? Can Mac mail do this without exchange? I have iPhone,iPad and new MacBook Pro, and looking for advice please.

Is MS exchange the only way to keep mail synced across all devices? Can Mac mail do this without exchange? I have iPhone,iPad and new MacBook Pro, and looking for advice please.

As Bob says, any iMap service can do this. GMail can, iCLoud mail can too.
Both of these can be used with Mail on any device.

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Hi,
I upgraded from Leopard to Snow Leopard on Friday, and was able to set up my Mail, iCal, and Address Book very quickly and easily. Everything has been working great until today, when I experienced an issue with emails with attachments. The company I work for uses Exchange 2007 hosted on Rackspace.
When sending an email with attachments, I sporadically receive a connection error. This is the same error that I usually get if a server goes offline or I lose my Internet connection - the one where you get the choice to either try again, send later, or use another server to send the email. I will receive this error over and over, and can then send an email with attachments a few minutes later without issue, so it is definitely a sporadic problem. I have not had this issue with emails that did not contain attachments. On at least one occasion, an email with attachments was delivered to the recipient successfully but failed to show up in my Sent Items either in Mail or on the Exchange Server's web mail client.
Rackspace was unable to diagnose the issue, but they have had several reports of the same problem. I looked in the console and saw several errors logged by Mail, all which appeared to happen around the same times that I had the connection failures for the messages with attachments.
8/31/09 1:17:00 PM Mail[1764] Error (null) occurred while trying to append messages to outgoing store. Ignoring and proceeding with delivery...
8/31/09 1:57:06 PM Mail[1764] Error (null) occurred while trying to append messages to outgoing store. Ignoring and proceeding with delivery...
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8/31/09 2:44:21 PM Mail[1764] Error Error Domain=MFEWSErrorDomain Code=56 UserInfo=0x116c0aa40 "The operation couldn’t be completed. (MFEWSErrorDomain error 56.)" occurred while trying to append messages to outgoing store. Ignoring and proceeding with delivery...
8/31/09 3:19:59 PM Mail[4279] * Assertion failure in -[ComposeBackEnd setAccount:], /SourceCache/Mail/Mail-1075/Compose.subproj/ComposeBackEnd.m:1522
ComposeBackEnd does not support explicitly setting an account
0 Message 0x00007fff876aa880 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 137
1 Message 0x00007fff876aa7e5 -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 220
2 Mail 0x00000001001442ec 0x0 + 4296295148
3 Foundation 0x00007fff86ab9722 _NSSetObjectValueAndNotify + 258
4 Mail 0x00000001001428da 0x0 + 4296288474
5 CoreFoundation 0x00007fff87aae35c _invoking__ + 140
6 CoreFoundation 0x00007fff87aae22d -[NSInvocation invoke] + 141
7 Message 0x00007fff874ee0aa -[ThrowingInvocationOperation main] + 31
8 Message 0x00007fff874ed9ea -[_MFInvocationOperation main] + 275
9 Foundation 0x00007fff86ac611a -[__NSOperationInternal start] + 673
10 Foundation 0x00007fff86ac5dd8 ___startOperations_block_invoke2 + 99
11 libSystem.B.dylib 0x00007fff82515dc7 dispatch_call_block_andrelease + 15
12 libSystem.B.dylib 0x00007fff824f4341 dispatch_workerthread2 + 231
13 libSystem.B.dylib 0x00007fff824f3c80 pthreadwqthread + 353
14 libSystem.B.dylib 0x00007fff824f3b1d start_wqthread + 13
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ComposeBackEnd does not support explicitly setting an account
0 Message 0x00007fff876aa880 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 137
1 Message 0x00007fff876aa7e5 -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 220
2 Mail 0x00000001001442ec 0x0 + 4296295148
3 Foundation 0x00007fff86ab9722 _NSSetObjectValueAndNotify + 258
4 Mail 0x00000001001428da 0x0 + 4296288474
5 CoreFoundation 0x00007fff87aae35c _invoking__ + 140
6 CoreFoundation 0x00007fff87aae22d -[NSInvocation invoke] + 141
7 Message 0x00007fff874ee0aa -[ThrowingInvocationOperation main] + 31
8 Message 0x00007fff874ed9ea -[_MFInvocationOperation main] + 275
9 Foundation 0x00007fff86ac611a -[__NSOperationInternal start] + 673
10 Foundation 0x00007fff86ac5dd8 ___startOperations_block_invoke2 + 99
11 libSystem.B.dylib 0x00007fff82515dc7 dispatch_call_block_andrelease + 15
12 libSystem.B.dylib 0x00007fff824f4341 dispatch_workerthread2 + 231
13 libSystem.B.dylib 0x00007fff824f3c80 pthreadwqthread + 353
14 libSystem.B.dylib 0x00007fff824f3b1d start_wqthread + 13
8/31/09 3:49:26 PM Mail[4279] * Assertion failure in -[EWSDelivery deliverSynchronously], /SourceCache/Message/Message-1075.2/Delivery.subproj/EWSDelivery.m:84
EWSDelivery doesn't have an EWSAccount, got (null) instead
0 Message 0x00007fff876aa880 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 137
1 Message 0x00007fff876aa7e5 -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 220
2 Message 0x00007fff875f51e9 -[EWSDelivery deliverSynchronously] + 861
3 Mail 0x000000010007d120 0x0 + 4295479584
4 Mail 0x000000010007cc38 0x0 + 4295478328
5 CoreFoundation 0x00007fff87aae35c _invoking__ + 140
6 CoreFoundation 0x00007fff87aae22d -[NSInvocation invoke] + 141
7 Message 0x00007fff87506b51 -[MonitoredInvocation invoke] + 214
8 Message 0x00007fff874ee0aa -[ThrowingInvocationOperation main] + 31
9 Message 0x00007fff874ed9ea -[_MFInvocationOperation main] + 275
10 Foundation 0x00007fff86ac611a -[__NSOperationInternal start] + 673
11 Foundation 0x00007fff86ac5dd8 ___startOperations_block_invoke2 + 99
12 libSystem.B.dylib 0x00007fff82515dc7 dispatch_call_block_andrelease + 15
13 libSystem.B.dylib 0x00007fff824f4341 dispatch_workerthread2 + 231
14 libSystem.B.dylib 0x00007fff824f3c80 pthreadwqthread + 353
15 libSystem.B.dylib 0x00007fff824f3b1d start_wqthread + 13
8/31/09 4:00:06 PM Mail[4279] * Assertion failure in -[ComposeBackEnd setAccount:], /SourceCache/Mail/Mail-1075/Compose.subproj/ComposeBackEnd.m:1522
ComposeBackEnd does not support explicitly setting an account
0 Message 0x00007fff876aa880 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 137
1 Message 0x00007fff876aa7e5 -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 220
2 Mail 0x00000001001442ec 0x0 + 4296295148
3 Foundation 0x00007fff86ab9722 _NSSetObjectValueAndNotify + 258
4 Mail 0x00000001001428da 0x0 + 4296288474
5 CoreFoundation 0x00007fff87aae35c _invoking__ + 140
6 CoreFoundation 0x00007fff87aae22d -[NSInvocation invoke] + 141
7 Message 0x00007fff874ee0aa -[ThrowingInvocationOperation main] + 31
8 Message 0x00007fff874ed9ea -[_MFInvocationOperation main] + 275
9 Foundation 0x00007fff86ac611a -[__NSOperationInternal start] + 673
10 Foundation 0x00007fff86ac5dd8 ___startOperations_block_invoke2 + 99
11 libSystem.B.dylib 0x00007fff82515dc7 dispatch_call_block_andrelease + 15
12 libSystem.B.dylib 0x00007fff824f4341 dispatch_workerthread2 + 231
13 libSystem.B.dylib 0x00007fff824f3c80 pthreadwqthread + 353
14 libSystem.B.dylib 0x00007fff824f3b1d start_wqthread + 13
Just wanted to report this issue in case this is something that other people are experiencing, and to see if Apple's engineers could look in to it. There is a simple workaround, which is to set up a regular SMTP server as the outgoing mail server for the Exchange account, and to use this instead of the outgoing Exchange server set up by Snow Leopard.
Thanks,
- max

Hi MangeshDD,
Some other information for you:
Understanding Exchange Web Services Virtual Directories
If you still have other confused points, please feel free let us know.
Regards!
Gavin
TechNet Community Support

Mail.app and Exchange Server Problems?

I am an Apple Mail user and my university just switched to an Exchange Server 2003 for student e-mail. The university is only supporting Entourage, but I have configured Mail to work with Exchange without any major problem. This week, I have noticed that I have a problem where Mail.app will say that I have four new e-mails in my Exchange in-box. When I click on my Exchange in-box, no new e-mail appears. After experiencing this problem for about a week, I finally logged onto our Exchange web access site for the university. I discovered that I did indeed have four new e-mails in my in-box, but these e-mails were not showing up in Mail.app. Interestingly, all of the e-mails were undeliverable e-mails that had popped back because I had the wrong address. I am wondering why these e-mails would show up in on web access, but not show up in Mail.app.
I have spoken with our university tech. support numerous times and they have been unable to figure out the problem. It seems this may be a Mail.app isse as opposed to an Exchange problem.
Thanks,
Joe Biedlingmaier

I use Exchange at work and have 5 Macs working with it w/o problems. The trick is to correctly specify SMPT and Outlook Web Access Server.
Do the following:
When you create a new mail account, choose IMAP or Exchange (if it shows on the list)
for Email Address specify your exchange email address
continue
for Incoming Mail Server: use name of the server without any prefixes such as mail. (The example shown under the box is wrong. It took me forever to figure it out)
for username and password use the same one you use when log in into exchange webmail
continue
for outgoing email server use the name of the server, again without smtp.
you may need to use authentification in order to send mail. In that case use the same user and password as when you log into your exchange
I was doing it as I was writing this to make sure it workes. It does.

Mail stops working with Exchange after VPN is launched and then stopped

Mail and Exchange is working fine for me on SL, except when I launch Nortel VPN / Apani to run a work app (other then mail), and then end the VPN session - apple mail doesn't connect to exhange anymore. If I restart the VPN, then it connects with exchange.
I prefer not to run the VPN as I don't need it 99% of the time (and Time Machine doesn't sync with Time Capsule if the VPN is up). I can't find a way to reset the connection or mail, so I end-up running the VPN all the time now, once I get stuck in this mode.
Anyone else seeing this behavior?

I have tried a number of things to get my HP1012 working under Snow Leopard and it will not work. neither will my Canoscan LIDE 200 unless I manually install the driver which HP says you cannot do for its printer. 10.6 may be intelligent but not very. Mac's idea of simple makes it too complicated to determine if and where there is a fault. You can't simply remove and reload the driver as per 10.5 Any ideas out there?

Mail and Exchange 2007 won't allow customizable "From" Header

I use Mac Mail with an Exchange 2007 server. In Preferences > Accounts, under "Account Information," I have two different e-mail addresses (e.g., the address for that exchange server and a gmail address) listed in the "Email address" field. When I create a new message, there is a pull-down menu next to "From:" that is supposed to allow me to choose which of those two e-mail addresses should appear in that field.
However, regardless of which e-mail address I choose, the e-mail message always has the "From:" address for the exchange server. In other words, it won't allow me to customize the "From:" field. This worked properly in the past and I've been using it for awhile, but it quit working when I re-installed Mail. Everything else works perfectly.
Anyone else experiencing this? Any recommendations?
Thanks!

Thanks for your message.
Actually, changing "Reply-To" isn't what I need. I need the proper e-mail address to show in the "from" field; for example, because I need to send messages to a server and those messages need to come from a specific e-mail address.
And, the pull-down message is definitely next to the "From" field whenever a new message is generated.
I actually don't receive messages in Mail for the other two accounts (e.g., I use Gmail's web interface for Gmail messages). I'm simply needing to modify the "From:" field in OUTGOING messages, something that used to work but quit working recently.

Outlook 2013 and exchange. Cant see new mail in subfolders.

Hello,
In our company we have exchange 2010 with sp3 and all clients with windows 8.1 and Outlook 2013. Problem is that clients have problem with new messages in their mailboxes. they cant see new messages in subfolders. In Outlook 2010 everything worked fine,
and after migration to 2013 this problem started.
For example:
There is user mailbox. He have a lot of subfolders. All subfolders is for varies companies. So he created rules, then someone writes from campany, mail goes to its subfolder. Problem is that then user opens Outlook in the morning, he can't see that
new mails are arrived to those subfolders. User must open that subfolder and only then, inside that subfolder he can see unread message. But how user can know, that inside is unread mail? :) Sometimes everything works fine, and sometimes user can't see new
mails. Then he opens OWA, all new mails is marked as unread and there is number near subfolder with unread mail count.
And this problem repeats to all users. I updated exchange to SP3 update 6. Operating system and Outlook is up to date. Recreation of profile helps for a week or two (Or user do not notice problem), and after that user calls me again with the same problem.
And this happens not for one user but for all. Sometimes restarting Outlook helps, after restart number with unread mail count appears near subfolder. There is no addins or other changes in Outlook. Search folder is not a solution, because there is a lot of
subfolders, so it would be a mess.
Can you advice me? Where can be problem? Is it global for all users who are using exchange 2010 and Outlook 2013?
Mantas

I tryed using search folder but this solution didnt helped. Then user opens Outlook he sees unread mail count near subfolder, and sum of unread mails in search
folder. But somefing happens and new mails does not appear neither in search folder neither near subfolders. But then client opens subfolder there are unread mails. In OWA everytime everything is OK. So user must check in OWA is there new mails and in which
subfolder, then he opens that subfolder in Outlook, and uhnread mail is here.
And another thing. Now one of clients have this problem. There is no count of new mails in subfolders, outlook does not show it, but OWA shows. In rules, client created few rules, near rules in action section,
there is icon, it looks like screwdriver and wrench, i went to propeties of those rules and removed "Stop processing more rules", and this icon disappeared. All rules updated to server, and after that, new messages counts appeared near few subfolders.
Is it possible that somehow this message count is combined with rules? Ant what does whis screwdriver and wrench icon means?
Mantas

Mail and Exchange

Hi,
I have set up my Exchange account without any hassles. Now I need to know, how do I get Mail to display my Exchange Calendar or how do I synchronise it in iCal and also my Contacts.

To configure calendar, you need to go in iCal preferences, open account, add account, and put your info regarding:
user name
password
and (optional service) url.
but it could be not sufficient to connect on exchange correctly.
You probably ( if you haven't do that) go in utility dir, open "UTILITY DIRECTORY" and config the domain of the exchange server.
these links could be usefull, (leave all ports as default, the example here is only to use davmail):
http://davmail.sourceforge.net/osxicalsetup.html to config iCal
http://davmail.sourceforge.net/osxdirectorysetup.html to config utility directory

Mail 4.4 and Exchange 2010SP1

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