Mail 7.3 Accounts Off-line

A domain name recently expired and was renewed after three days. Two Mail accounts related to that server stopped working in Mail, which shows the dreaded 'account off-line' message.
Both incoming and outgoing mail servers are described as not working.
I have manually re-set in-coming and out-going ports and passwords, to no avail. I have taken all accounts off-line, waited a few minutes, then set them all to on-line. I have quit and re-started Mail.
I can access these accounts using web mail from a browser. I have contacted the administrators of the commercial web host and they say these mail accounts are working normally.
Apple Mail seems to be the culprit.
I can delete the accounts and re-make them, but there is a Lot of e-mail in the problematic accounts that would be lost.
Suggestions?

All right: if Mail tells you:
The server returned the error: The server “mail.domainname.com” refused to allow a connection on port 110.
you can verify the truth or otherwise of this statement by opening a command Shell and typing:
telnet domainname.com 110
If the server is responding to connection requests on port 110 you will see something like this in the Shell:
Connected to server.ISPdomainname.com.
Escape character is '^]'.
+OK <[email protected]>
This message confirms that port 110 is working. Unfortunately, it also confirms that Apple Mail is not telling the truth.
My ISP's server is allowing me to connect with it on port 110. Mail is not working, nor is it telling me the truth.

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