Mail 8 slow receiving exchange email.

Generally, Mail 8 is very slow in receiving emails from Exchange. Whereas all my other devices, i.e. iPhone, Androids and Windows are almost instantaneously. I believe is something to do with protocol, but is there anyway we can workaround? Please advise.

Sometimes this issue is caused by a misconfiguration or incompatibility of the Exchange server, or perhaps by a bug in Mail. If so, you won't be able to resolve it yourself. The fact that your iOS devices may be working well with the same account isn't relevant, because iOS uses a completely different protocol (ActiveSync) to communicate with Exchange servers. By default, OS X Mail uses the EWS protocol.
Each of the following steps has been reported to help with Exchange issues, at least temporarily, in some cases:
1. Back up all data. Open the Internet Accounts pane in System Preferences and check to make sure you don't have duplicate Exchange accounts. If you do, delete all but one of the duplicates. If there are no duplicates, delete the account and recreate it with the same settings. The messages will still be on the server.
2. Rebuild the affected mailbox.
3. Reindex messages.
4. In the Keychain Access application, delete the password item for the account. The next time Mail tries to access the account, you'll be prompted for the password. Check the box to save it in the Keychain.
5. If you've created subfolders of any Exchange mailbox, log in to the server through its web interface, move the messages out, and remove the subfolders. For best results, a mailbox should have no subfolders.
6. Synchronize with the server using IMAP rather than EWS. This is only possible if IMAP is enabled on the server.
7. Consider using Outlook instead of Mail to access your Exchange mail.
See also this discussion.

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Hello,
I recently migrated from a single Exchange 2003 server to a single Exchange 2010 server
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According to your description, the mail flow is slow only between Exchange 2010 and Exchange 2013 server. If I misunderstand your meaning, please feel free to let me know.
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If you have feedback for TechNet Subscriber Support, contact
[email protected]
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You may have a virus protection program doing realtime scanning of your email. Try disabling the virus protector for a test and see if it goes through.
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Hey TH7279,
Thanks for the question. What happens when you attempt to send mail? Do you receive an error message? If so, check out the following resource for helpful information on common error messages:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
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HI
I had created 2 mail address that [email protected] and [email protected] now i want the mail which are receiving on [email protected] that goes directly to [email protected] previously it working fine but from few days it is not working.
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Hello,
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Still waiting for some additional help.
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Hello JohnSantaMonica,
It sounds like whenever you open your Mail app, all the Exchange emails download again as though you just set up the account. I recommend starting by closing the Mail app:
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http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the phone and test the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
All the very best,
Sterling

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Thanks for the suggestions, BDAqua. Unfortunately, the new mail is still not coming in. I am still able to send mail out through Mail (I did another "test" mail to myself, then checked it on Gmail.com).
A couple of comments & questions (to make sure I was doing things correctly):
The "Connection Doctor" had all green dots. So, that all looks OK.
What do I do with the Mail folder and Envelope Index file that I had moved to my desktop during the Safe Boot? Right now, they are just still sitting on my desktop while in normal start-up mode.
When you said "redo to Rules", I moved the two files you mentioned into the trash. Is this what I was supposed to do? Should I "empty trash" to make sure they are gone?
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Any other ideas? I am able to get my mail through Gmail.com, so it's not the end of the world if I never get this fixed. Just annoying!
Here is the log of results from "Repair Permissions":
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/DVD.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSettings.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSources.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Movies.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Music.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Photos.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Podcasts.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
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Permissions differ on "System/Library/PrivateFrameworks/BackRow.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Warning: SUID file "System/Library/Filesystems/AppleShare/afpLoad" has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/Resources /DiskManagementTool" has been modified and will not be repaired.
Warning: SUID file "usr/sbin/pppd" has been modified and will not be repaired.
Warning: SUID file "usr/sbin/vpnd" has been modified and will not be repaired.
ACL found but not expected on "Applications/Utilities".

Mail 8 slow receiving exchange email.

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