Mail account authentication
Hi There,
I am trying to set up mail on a brand new Snow Leopard server. I have configured it using the wizard on startup and it is running on my internal network. I have set up a user (me) with a password and I can log into the server to administer it and share files etc. However, if I use the same login for mail, the server rejects the password. This happens on Webmail and using Mac Mail as either a POP or IMAP client. I have switched on all authentication methods on the mail part of server admin and the user account is enabled for mail.
I have temporarily switched off the DNS service as I am getting this from my router anyway. However, this happens whether I address the server by DNS name or ip address.
It is basically driving me nuts as I was hoping it would be reasonably quick to do (like the dreaded Windows Server and/or Kerio is!) I thought it would just work but it appears not.
Any hints gratefully received.
Thanks
Jules
Hi Guys
I appreciate you help on this one it driving me crazy. I am trying to set up our server so that we can cut across from web hosting to local hosting. As such i am directing the client to the servers IP address rather than domain name. It get a connection OK because i see the failed logs coming in on the server.
I think the link between the mail process (Dovecot) has been severed by me not using a live FQDN. I have the situation now where i add a dummy user with a test name and mail account in WGManager and it is not reflected on the email server maintenance page.
To add to it my server is not called mail.domain.com but something else. As such i have got my DNS knickers in a twist and its all broken. I dont need DNS in my zone as my ISP is doing all that for me but i need the mail process to link to the WGmanager and vice versa. How can i verify the interaction between these two and get it up and running again.
At this rate i am not sure we will ever be able to cut across.
Thanks in advance
AlexCo
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Cannot retrieve email from Mail account on iCloud
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"Trying to log in to this iCloud IMAP account failed. Verify that the username and password are correct. Also verify that the server supports Apple Token authentication. If it does not, choose an appropriate authentication setting in the Advanced tab of the Account preferences."
Mail continues to place this email account in an offline position moments after I click to take it online.
I've read some reports of others having this problem occur on Tuesday as well. Is this an iCloud issue? Please advise.You can try deleting the account on your iphone and setting it up again.
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IPhone wont send email from a certain mail account
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• screaming from my back porch
Ideas?
Email Account type: IMAP
Authentication type: MD5 with SSL
Port: 587
8GB 3G iPhone, Software version 2.2.1One thing that might help.
If your primary server is hosted by your company, double check the outgoing settings.
Host Name:
Use SSL:
Authentication:
Server Port:
If it zips through your primary server without effect, try turning the primary server off and one of the secondary on.
If connected to Edge or 3G, you can use ATT's SMTP server.
If issue still persists, then set up a gmail or yahoo account to test with.
Both are free email services.
If still fails, then general troubleshooting might help.
Here are a couple of articles from the apple support website that might help out.
http://support.apple.com/kb/HT1737
http://support.apple.com/kb/HT1414
http://support.apple.com/kb/TS1275
You might need to reset and or restore the iphone to resolve any software issues.
Hope this helps. -
Apple Mail account suddenly offline, smtp offline
iMac 27" (late 2009) updated to Mac OS X Yosemite 10.10 and Apple Mail 8.0 (1990.1) 17th October 2014.
Mail accounts in Apple Mail where working as years before until Yesterday, 3th November 2014. Suddenly 2 out of 3 accounts where offline showing the warning triangle icon on the right. Command "go online" and "syncronize" has no effect. Activity in Mail is showing no try to connect. Looking into the account config I see that the SMTP are "offline".
I checked everything and compared to the settings of the one account which is still normal working. Everything is identically set up. Only differences are the domain names, username and pwd. The domain names are on the same external virtual hosts and have same configs. The on the iMac faulty accounts are working on iPad and iPhone like ever and from the same internal network. My hardware firewall or the external mailserver can not be the reason.
I deleted 1) SMTP config, 2) whole mail account, 3) all corresponding keys in keychain and was setting up from new. No chance, they show SMTP offline and do not go online in IMAP. Next was trying to give account #1 the SMTP from the working #3. The SMTP #3 shows fine but near the inbox of account #1 i have again the warning triangle. No go online, no sync, no action in the activity window.
I go setting up Mail with these accounts in a new user. Mail was totally empty as I started config of two accounts. After doing all they where at the same point. No connection possible.
Why is this happend suddenly and after more than 2 weeks after Yosmite update? Why is one account working, two others not anymore?Sorry, just found the details. Here we go:
INITIATING CONNECTION Nov 05 17:36:48.922 host:domain1.net -- port:587 -- socket:0x0 -- thread:0x61000086c3c0
INITIATING CONNECTION Nov 05 17:36:48.922 host:domain2.com -- port:587 -- socket:0x0 -- thread:0x61000027a000
INITIATING CONNECTION Nov 05 17:36:48.922 host:internalserver.local -- port:993 -- socket:0x0 -- thread:0x610000665180
INITIATING CONNECTION Nov 05 17:36:48.922 host:domain2.com -- port:993 -- socket:0x0 -- thread:0x608000862e40
INITIATING CONNECTION Nov 05 17:36:48.923 host:domain1.net -- port:993 -- socket:0x0 -- thread:0x610000665f00
INITIATING CONNECTION Nov 05 17:36:48.923 host:domain1.net -- port:993 -- socket:0x0 -- thread:0x608000863f40
INITIATING CONNECTION Nov 05 17:36:48.923 host:domain1.net -- port:993 -- socket:0x0 -- thread:0x61000086bcc0
INITIATING CONNECTION Nov 05 17:36:48.924 host:domain1.net -- port:587 -- socket:0x0 -- thread:0x61000026d240
INITIATING CONNECTION Nov 05 17:36:48.940 host:p09-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x600000266300
CONNECTED Nov 05 17:36:48.950 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
CONNECTED Nov 05 17:36:48.956 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x610000665180
READ Nov 05 17:36:48.956 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x610000665180
* OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=CRAM-MD5 AUTH=DIGEST-MD5 AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
WROTE Nov 05 17:36:48.957 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x610000665f00
1.88 ID ("name" "Mac OS X Mail" "version" "8.0 (1990.1)" "os" "Mac OS X" "os-version" "10.10 (14A389)" "vendor" "Apple Inc.")
READ Nov 05 17:36:48.958 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x610000665f00
* ID ("name" "Dovecot" "version" "2.2.5")
1.88 OK ID completed.
WROTE Nov 05 17:36:48.960 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x608000863f40
2.88 AUTHENTICATE PLAIN (*** 68 bytes hidden ***)
READ Nov 05 17:36:48.984 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
220 exthost.han-solo.net ESMTP
WROTE Nov 05 17:36:48.993 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
EHLO [192.168.1.11]
READ Nov 05 17:36:49.016 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
250-exthost.han-solo.net Hello 151.2.150.83.ftth.as8758.net [83.150.2.151], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE 50000000
250-DSN
250-AUTH LOGIN PLAIN
250-STARTTLS
250-DELIVERBY
250 HELP
WROTE Nov 05 17:36:49.016 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
STARTTLS
READ Nov 05 17:36:49.039 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
220 2.0.0 Ready to start TLS
CONNECTED Nov 05 17:36:49.104 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x608000862e40
READ Nov 05 17:36:49.126 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x608000862e40
* OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE AUTH=PLAIN AUTH=LOGIN] com server ready.
WROTE Nov 05 17:36:49.127 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000026d240
1.89 ID ("name" "Mac OS X Mail" "version" "8.0 (1990.1)" "os" "Mac OS X" "os-version" "10.10 (14A389)" "vendor" "Apple Inc.")
READ Nov 05 17:36:49.150 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000026d240
* ID NIL
1.89 OK ID completed.
WROTE Nov 05 17:36:49.151 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000086bcc0
2.89 AUTHENTICATE PLAIN (*** 44 bytes hidden ***)
READ Nov 05 17:36:49.162 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x608000863f40
2.88 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE SEARCH=FUZZY URLAUTH URLAUTH=BINARY COMPRESS=DEFLATE QUOTA ACL RIGHTS=texk] Logged in
WROTE Nov 05 17:36:49.163 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x61000026d240
3.88 LIST "" ""
READ Nov 05 17:36:49.164 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x61000026d240
* LIST (\Noselect) "." ""
3.88 OK List completed.
WROTE Nov 05 17:36:49.164 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x610000665f00
4.88 LOGOUT
READ Nov 05 17:36:49.197 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000086bcc0
2.89 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS MULTIAPPEND UNSELECT IDLE CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS QUOTA] Logged in
WROTE Nov 05 17:36:49.198 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000086bcc0
3.89 LIST "" ""
WROTE Nov 05 17:36:49.204 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
EHLO [192.168.1.11]
READ Nov 05 17:36:49.221 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000086bcc0
* LIST (\Noselect) "." ""
3.89 OK List completed.
WROTE Nov 05 17:36:49.221 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000086bcc0
4.89 LOGOUT
READ Nov 05 17:36:49.227 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
250-exthost.han-solo.net Hello 151.2.150.83.ftth.as8758.net [83.150.2.151], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE 50000000
250-DSN
250-AUTH LOGIN PLAIN
250-DELIVERBY
250 HELP
WROTE Nov 05 17:36:49.228 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
AUTH PLAIN (*** 44 bytes hidden ***)
READ Nov 05 17:36:49.253 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
235 2.0.0 OK Authenticated
WROTE Nov 05 17:36:49.253 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
QUIT
CONNECTED Nov 05 17:36:49.542 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x600000266300
READ Nov 05 17:36:49.651 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x600000266300
* OK [CAPABILITY st11p09mm-iscream007 14G XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN] iSCREAM ready to rumble (14G:30156) st11p09mm-iscream007 [18:7146:16:36:49:09]
WROTE Nov 05 17:36:49.651 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x61000027a000
1.100 AUTHENTICATE ATOKEN (*** 80 bytes hidden ***)
READ Nov 05 17:36:49.777 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x61000027a000
1.100 OK [CAPABILITY XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 ACL QUOTA LITERAL+ NAMESPACE UIDPLUS CHILDREN BINARY UNSELECT SORT CATENATE URLAUTH LANGUAGE ESEARCH ESORT THREAD=ORDEREDSUBJECT THREAD=REFERENCES CONDSTORE ENABLE CONTEXT=SEARCH CONTEXT=SORT WITHIN SASL-IR SEARCHRES XSENDER X-NETSCAPE XSERVERINFO X-SUN-SORT ANNOTATE-EXPERIMENT-1 X-UNAUTHENTICATE X-SUN-IMAP X-ANNOTATEMORE XUM1 ID IDLE] User cabaumle logged in
WROTE Nov 05 17:36:49.778 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x61000027a000
2.100 ID ("name" "Mac OS X Mail" "version" "8.0 (1990.1)" "os" "Mac OS X" "os-version" "10.10 (14A389)" "vendor" "Apple Inc.")
READ Nov 05 17:36:49.889 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x61000027a000
* ID NIL
2.100 OK Completed
WROTE Nov 05 17:36:49.890 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x610000665f00
3.100 LIST "" ""
READ Nov 05 17:36:50.000 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x610000665f00
* LIST (\Noselect) "/" ""
3.100 OK Completed
WROTE Nov 05 17:36:50.001 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x610000665f00
4.100 LOGOUT
READ Nov 05 17:37:07.812 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6080002b4ca0 -- thread:0x600000266300
* OK Still here
READ Nov 05 17:37:11.012 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100002ae700 -- thread:0x61000026d240
* OK Still here -
Using a POP mail account in mac mail
My friend has an AT&T sbcglobal POP mail account he has added to his mac mail app. Since it is POP mail it is not always received in his mac mail box if AT&T Yahoo account receives it first. I guess he can prevent the Yahoo mail box from downloading the messages if he signs out of the Yahoo account.But he also has an iPhone. So will he still have the race problem between the computer & the iPhone on which gets the mail first?
Appreciate any suggestions on how this can be solved?For POP:
The following mail server settings will work with all AT&T email domains: @ameritech.net, @att.net, @bellsouth.net, @flash.net, @nvbell.net, @pacbell.net, @prodigy.net, @sbcglobal.net, @snet.net, @swbell.net, @wans.net.
Email Program Settings Field:
Enter:
Incoming (POP)
inbound.att.net
Outgoing (SMTP)
outbound.att.net(requires authentication)
Incoming mail server:
POP3
Incoming/Outgoing User Name:
Full AT&T email address, including domain (e.g., [email protected], [email protected])
Incoming mail port #:
995, secure connection (SSL) checked
Outgoing mail port #
465, secure connection (SSL) checked
I assume the settings you are refering to gives that delay for marking the messages as read when highlighted for that period of time. Probably for scrolling through the list without changing the unread status. Lion doesn't have that selection, so I can't test that at the moment. -
I get my Office 365 account set up and working in Thunderbird. I can download and send mail just fine using the auto-detect or manual account settings recommended by Microsoft/Outlook/Office 365. Everything appears to be working as it should as long as the client stays open. When I shut the Thunderbird client down and restart it, it can no longer access the Office 365 mail account. I get a popup error message:
The current operation on 'Inbox' did not succeed. The mail server for account (my Office 365 account) responded: User is authenticated but not connected.
It has no problem connecting to Hotmail, Gmail and other email services, and I can access Office 365 through the web client, but Thunderbird refuses to connect. If I remove the account and re-add it, I can have full access to my email again, but only as long as Thunderbird stays open. If the client gets restarted, it's gone again.
How do I fix this?I think you might be having a cached password problem. I was having it and was able to resolve by deleting my stored password in Thunderbird. I referenced
http://kb.mozillazine.org/Setting_and_changing_email_passwords
and also posted my question and resolution:
https://support.mozilla.org/en-US/questions/1015221#answer-615054 -
Mail V3.1 can not create a new Cablevision Optimum Online mail account
Apple Technical support asked me to report this on this forum.
I have OS X 10.5.1 with Mail 3.1. My ISP is Cablevision Optimum Online, which uses mail.optonline.net as their POP and SMTP servers.
Pre-existing mail accounts, created under 10.4.x (Tiger) work perfectly. I am unable to create a new mail account with this version of the mail program. Mail's Add Account dialog (wizard) hangs as soon as it tries to connect to the mail.optonline.com server. After a long time trying it just says it can not connect to the server. This happens if I choose the new (and default) "Automatically set up account" option or not. It happens on multiple Leopard systems. In other words, when the mail account setup wizard checks for connectivity to the mail.optonline.net POP server, it fails, even though the mail program has no problem interacting with that same server with accounts set up under a previous version.
We brought a MacBook to the Apple store, and the tech. at the genius bar could not get it to work. He said call the ISP. We did that, spent hours with the ISP tech who told me many people are complaining about this. I suspected it was a problem with the way Mail 3.1 was doing its initial connectivity check. Perhaps using an incompatible port (SSL setting perhaps).
After a good nights sleep, I figured out a work-around. I created a dummy GMail account, after it was created I modified it to have my Optonline account specifications, turned off SSL and it worked.
After I had circumvented this problem, someone else that had the same problem found a different resolution. We both also had .mac accounts defind. When they deleted their .Mac account from the mail program, they were able to create a new Optonline.net account. .Mac uses SSL.... interesting.
Thus, it seems that if you have a .Mac account with Mail 3.1 you can not create an Optonline.net account. A bug that I hope Apple fixes quickly.iLounge had some good info on this topic. The KEY INFO in the post was that after you have gotten the account set up you need to turn off your WiFi router (if you have one) to reset it.
http://forums.ilounge.com/showthread.php?t=221752
Here are the details on how Optonline says you set up an account:
Name: type your name here
Address: [email protected]
Description: whatever you want to put here
Incoming Mail Server
Host Name: mail.optonline.net
User Name: xxxxxxxxxx (don't add "@optonline.net" here, but put what goes before it)
Password: your password here
Outgoing Mail Server (SMTP)
Host Name: mail.optonline.net
User Name: xxxxxxxxxx (don't add "@optonline.net" here, but put what goes before it)
Password: your password here
My other settings under the "Advanced" tab look like this...
Deleted Messages
Remove: Never
Incoming Settings:
Use SSL: OFF
Authentication: Password
Delete from Server: Never
Server Port: 110
Outgoing Settings:
Use SSL: OFF
Authentication: Password
Delete from Server: Never
Server Port: 587
===========
This person adds "Oh, one more thing... after you save your account settings, you may need to turn off WIFI, then "power off"... then "power on" turn WIFI back on and try to get mail again after it connects."
============
Based on the information I read here and on iLounge I was able to get Optonline email working.
1) Deleted my Dot Mac mail accounts in Apple Mail
2) Created an Optonline account based on the details above from Optonline in Apple Mail
3) Unplugged my Airport Extreme Base Station, waited 20 seconds, plugged it back in.
4) I was then able to receive mail but not send on the Optonline SMTP server
5) So...I then went back and checked the details on the Optonline account in Apple Mail. Not sure why but the SSL/authentication selections were changed. So I set them correctly based on the information above and saved. That worked and I was able to send email.
As you are having trouble with Apple Mail and Optonline (why else would you be reading this?) let me also mention that Optonline blocks Port 25 for outbound email so if you have non-Optimum Online email accounts and want to send email on that ISP's server you will not be able to do that unless (a) you pay Cablevision more for a business or boost account (b) use webmail (c) your ISP is willing to provide you with an alternative email port other than 25.
Here is the page from their site on this topic
ort 25 and Optimum Online
Answer
All e-mail sent via the Internet is routed through Port 25, the channel used for communication between an e-mail client and an e-mail server. Activation of Port 25 is currently available with Optimum Online® Boost or Optimum Online for Business. Please continue reading for more information, including activation instructions.
Port 25 Filtering/Blocking
To help control the amount of spam that originates from the Optimum Online network, Optimum Online filters outbound Port 25 e-mail (SMTP) traffic for all standard Optimum Online customers. This filtering is a common spam control measure used by Internet Service Providers. It not only prevents spam sent intentionally, but also thwarts computer viruses that let spammers connect to an unsuspecting customer's infected computer and send spam.
This filtering is transparent to the vast majority of our users. However, if you access a non-Optimum Online e-mail service with an e-mail client application (like Outlook Express), or run your own mail server, you may not be able to send and/or receive e-mail.
Port 25 Availability
If you require Port 25 to be active, Optimum Online offers these options:
Subscribe to Optimum Online Boost. Click here for more information.
Businesses can subscribe to Optimum Online for Business or Optimum Online Boost for Business.
Activating Port 25
If you subscribe to Optimum Online Boost, and would like to utilize Port 25, you'll need to activate it. Simply follow these steps:
Log into optimum.net using your Optimum ID and Password.
Click on Optimum Services.
Click Manage from within the Advanced Config section.
Set Port 25 to On and click Submit. Your modem will be rebooted automatically. Once it starts up, Port 25 will be active.
Optimum Online for Business customers who do not subscribe to Optimum Online Boost can call Technical Support at 1-866-575-8000 to have Port 25 activated.
Workarounds for Standard Optimum Online Customers
If Port 25 filtering is affecting your ability to send or receive non-Optimum Online e-mail, here are some options you may choose to pursue:
Contact your e-mail service provider to see if they support alternate connection methods such as VPN or SMTPS.
If available, use your e-mail service provider's WebMail. -
STRANGE PROBLEM with "Create New Mail Account.scpt" when creating POP acct.
I am using "Create New Mail Account.scpt" to create a POP account. It creates the account successfully. It fetches the mails successfully. Now the problem begins. After fetching all the mails once if u click "Get Mail" in mac mail, it fetches all the emails again and has now 1 original and 1 copy of the email set which is on the server. I just need 1 copy of the mail set not multiple. Please give me a solution or direct me to a help.
Thanks
SCRIPT
global theUsername
global thePassword
set success to 1
set theResult to true
if theResult is not equal to false
#set theAccountName to getAccountName()
#set theUsername to getUsername()
#set thePassword to getPassword()
#set theEmailAddresses to getEmailAddress()
#set theFullName to getFullName()
-- POP Account
if accountTypeString is equal to "POP" or accountTypeString is equal to "IMAP" then
set theHostname to "THE HOST NAME"
-- POP specific options
if accountTypeString is equal to "POP" then
set deletionPolicy to my getDeletionPolicy()
if deletionPolicy is not equal to false then
set deletionPolicy to item 1 of deletionPolicy
set theNewAccount to my createAccount(accountTypeString, theAccountName, theUsername, theHostname, thePassword, theEmailAddresses, theFullName)
if theNewAccount is not equal to false then
setDeletionPolicy(theNewAccount, deletionPolicy)
getAndSetAuthenticationScheme(accountTypeString, theNewAccount)
getAndSetSMTPServer(theNewAccount)
else
set success to 0
end if
end if
-- IMAP specific options
else if accountTypeString is equal to "IMAP" then
set theNewAccount to my createAccount(accountTypeString, theAccountName, theUsername, theHostname, thePassword, theEmailAddresses, theFullName)
if theNewAccount is not equal to false then
getAndSetCachingSettings(theNewAccount)
getAndSetAuthenticationScheme(accountTypeString, theNewAccount)
getAndSetSMTPServer(theNewAccount)
else
set success to 0
end if
end if
end if
if success is equal to 1 then
display dialog "Account created!"
else
display dialog "Account creation failed!"
end if
end if
-- Convenience handler for creating accounts
on createAccount(theAccountType, theAccountName, theUsername, theHostname, thePassword, theEmailAddresses, theFullName)
tell application "Mail"
try
if theAccountType is equal to ".Mac" then
set theNewAccount to make new Mac account with properties {name:theAccountName, user name:theUsername, server name:theHostname, password:thePassword, full name:theFullName, email addresses:{theEmailAddresses}}
else if theAccountType is equal to "IMAP" then
set theNewAccount to make new imap account with properties {name:theAccountName, user name:theUsername, server name:theHostname, password:thePassword, uses ssl:true, full name:theFullName, email addresses:{theEmailAddresses}}
else if theAccountType is equal to "POP" then
set theNewAccount to make new pop account with properties {name:theAccountName, user name:theUsername, server name:theHostname, include when getting new mail:true, password:thePassword, uses ssl:true, full name:theFullName, email addresses:{theEmailAddresses}}
end if
on error
set theNewAccount to false
end try
end tell
return theNewAccount
end createAccount
-- Ask the user what they would like to name the account
on getAccountName()
repeat
set theResult to display dialog "What would you like this account to be named?" default answer "Example: My Home Account"
set theAccountName to text returned of theResult
if theAccountName does not start with "Example:" then
exit repeat
end if
end repeat
return theAccountName
end getAccountName
-- Ask the user for the user name for their email account
on getUsername()
repeat
set theResult to display dialog "What is your email user name?" default answer "Example: janedoe"
set theUsername to text returned of the theResult
if theUsername does not start with "Example:" then
exit repeat
end if
end repeat
return theUsername
end getUsername
-- Ask the user for the password for their email account
on getPassword()
set theResult to display dialog "What is the password for this account?" default answer ""
set thePassword to text returned of theResult
return thePassword
end getPassword
-- Ask the user for the email addresses for their email account
on getEmailAddress()
repeat
set theResult to display dialog "What email address would you like to use for this account?" default answer "Example: [email protected]"
set theEmailAddress to text returned of theResult
if theEmailAddress does not start with "Example:" then
exit repeat
end if
end repeat
return theEmailAddress
end getEmailAddress
-- Ask the user for the full name for their email account
on getFullName()
repeat
set theResult to display dialog "What is the full name for this account?" default answer "Example: Steve Smith"
set theFullName to text returned of theResult
if (theFullName does not start with "Example:") then
exit repeat
end if
end repeat
return theFullName
end getFullName
-- Convenience handler for asking the user what settings they would
-- like to have for their special mailboxes. This handler also sets these
-- values in Mail.
on getAndSetSpecialMailboxes(theAccount)
-- Sent messages default to storing locally
set theResult to display dialog "Would you like to store Sent Messages on the IMAP server?" buttons {"Yes", "No"} default button 2
log theAccount
tell application "Mail"
tell theAccount
if button returned of theResult is equal to "Yes" then
set store sent messages on server to true
else if button returned of theResult is equal to "No" then
set store sent messages on server to false
end if
end tell
end tell
-- Drafts default to storing locally
set theResult to display dialog "Would you like to store Drafts on the IMAP server?" buttons {"Yes", "No"} default button 2
tell application "Mail"
tell theAccount
if button returned of theResult is equal to "Yes" then
set store drafts on server to true
else if button returned of theResult is equal to "No" then
set store drafts on server to false
end if
end tell
end tell
-- Trash defaults to storing on the IMAP server
set theResult to display dialog "Would you like to store Deleted Messages on the IMAP server?" buttons {"Yes", "No"} default button 1
tell application "Mail"
tell theAccount
if button returned of theResult is equal to "Yes" then
set store deleted messages on server to true
else if button returned of theResult is equal to "No" then
set store deleted messages on server to false
end if
end tell
end tell
end getAndSetSpecialMailboxes
-- Convenience handler for asking the user what IMAP
-- caching setting they would like to use and configuring
-- it in Mail.
on getAndSetCachingSettings(theAccount)
set theResult to choose from list {"Cache everything", "Cache everything but attachments", "Cache when read", "Don't cache"} ¬
with prompt "Choose a message caching setting for this account:" default items {"Cache everything"} without multiple selections allowed
if theResult is not equal to false then
tell application "Mail"
tell theAccount
if (item 1 of theResult is equal to "Cache everything") then
set message caching to all messages and their attachments
else if (item 1 of theResult is equal to "Cache everything but attachments") then
set message caching to all messages but omit attachments
else if (item 1 of theResult is equal to "Cache when read") then
set message caching to only messages I have read
else if (item 1 of theResult is equal to "Don't cache") then
set message caching to do not keep copies of any messages
end if
end tell
end tell
end if
end getAndSetCachingSettings
-- Convenience handler for asking the user whether they want to use
-- an already defined SMTP server (if any) or whether they want to
-- define a new one.
on getAndSetSMTPServer(theAccount)
tell application "Mail" to set everySMTPServer to every smtp server
if ((count of everySMTPServer) > 0) then
set listOfSMTPServers to {}
repeat with eachServer in everySMTPServer
try
set listOfSMTPServers to listOfSMTPServers & name of eachServer
end try
end repeat
createNewSMTPServer(theAccount)
else
createNewSMTPServer(theAccount)
end if
end getAndSetSMTPServer
-- Handler for creating a new SMTP server, if the user has none set up
-- already or if they choose not to use one of their existing servers.
on createNewSMTPServer(theAccount)
set theServerName to "THE SERVER NAME"
tell application "Mail"
set theSMTPServer to make new smtp server with properties {server name:theServerName, port:25, uses ssl:true}
set smtp server of theAccount to theSMTPServer
end tell
getAndSetAuthenticationScheme("SMTP", theSMTPServer)
end createNewSMTPServer
-- Handler for asking the user what authentication scheme their server supports.
-- The options are different for POP, IMAP, and SMTP. Unless you are told otherwise,
-- it's best to leave these at their default settings.
on getAndSetAuthenticationScheme(accountType, theAccount)
if accountType is equal to "POP" then
set theChoices to {"Password", "Kerberos 4", "Kerberos 5", "KPOP", "MD5"}
set theDefault to {"Password"}
else if accountType is equal to "IMAP" then
set theChoices to {"Password", "Kerberos 4", "Kerberos 5", "MD5"}
set theDefault to {"Password"}
else if accountType is equal to "SMTP" then
set theChoices to {"None", "Password", "Kerberos 4", "Kerberos 5", "MD5"}
set theDefault to {"Password"}
end if
set theResult to choose from list theChoices ¬
with prompt ¬
"Choose an authentication scheme for this " & accountType & " server. Most servers support 'Password' authentication." default items theDefault without multiple selections allowed
if theResult is not equal to false then
tell application "Mail"
set theScheme to item 1 of theResult
tell theAccount
if theScheme is equal to "Password" then
set authentication to password
else if theScheme is equal to "Kerberos 4" then
set authentication to «constant exutaxk4»
else if theScheme is equal to "Kerberos 5" then
set authentication to kerberos 5
else if theScheme is equal to "MD5" then
set authentication to md5
else if theScheme is equal to "None" then
set authentication to none
else if theScheme is equal to "KPOP" then
set authentication to «constant exutakpo»
end if
end tell
end tell
if accountType is equal to "SMTP" then
set theSMTPLogin to theUsername
set theSMTPPassword to thePassword
tell application "Mail"
tell theAccount
set user name to theSMTPLogin
set password to theSMTPPassword
set uses ssl to true
set port to 25
end tell
end tell
end if
end if
end getAndSetAuthenticationScheme
-- Handler for asking the user what POP deletion policy
-- they would like to use for their account.
on getDeletionPolicy()
set theResult to choose from list {"Immediately after being downloaded", "After a specified number of days", ¬
"When I remove them from the inbox", "Always leave them on the server"} ¬
with prompt ¬
"Choose a POP message deletion option:" default items {"Always leave them on the server"} without multiple selections allowed
return theResult
end getDeletionPolicy
-- Handler for setting the deletion policy established in getDeletionPolicy()
on setDeletionPolicy(theAccount, thePolicy)
tell application "Mail"
tell theAccount
if thePolicy is equal to "Immediately after being downloaded" then
set delete mail on server to true
set delayed message deletion interval to 0
else if thePolicy is equal to "After a specified number of days" then
set numberOfDays to my getDeletionInterval()
set delete mail on server to true
set delayed message deletion interval to numberOfDays
else if thePolicy is equal to "When I remove them from the inbox" then
set delete mail on server to true
set delete messages when moved from inbox to true
else if thePolicy is equal to "Always leave them on the server" then
set delete mail on server to false
end if
end tell
end tell
end setDeletionPolicy
-- Handler for asking the user what deletion interval they
-- would like to use, if they are setting up a POP account
on getDeletionInterval()
set theResult to display dialog "After how many days would you like POP messages to be deleted from the server?" default answer "30"
set numberOfDays to text returned of theResult as integer
return numberOfDays
end getDeletionIntervalHi amiaba, and a warm welcome to the forums!
I can't quite tell what it's doing, but open Keychain Access in Applications>Utilities, click on your Keychain on the left, put .mac in the search bar, once you find it, double click on it and click show password.
If you have no mail in there try this with Mail quit.
Drag this file to the Desktop...
/Users/YourUserName/Library/Preferences/com.apple.mail.plist
Start Mail & see if it steps you through it.
Not sure on the .uk thing, but is Date & Time>Time Zone set to the UK? -
How do I set up a hotmail e-mail account on my iphone?
How do I set up a hotmail e-mail account on my iphone?
Microsoft just changed this POP mail item this month - they now allow this with a HOTMAIL PLUS account -
I was finally able to set up my iphone to support my Hotmail Plus email account. I did make a mistake initially which caused it to fail at first so I delete the new account and tried again - here are my steps:
1. Go to Settings
2. Go to Mail
3. Go to Add a new Account
4. Click Other
5. Click the POP button - do not leave it on the default IMAP button (this is where I mady my mistake.
Then fill in these values as the prior poster noted:
NAME: Enter your name here, or some other value.
ADDRESS: Enter your full hotmail email address
DESCRIPTION: Create a description such as "hotmail account"
INCOMING MAIL SERVER
Host name: pop3.live.com
User name: (enter your full hotmail email address)
Password: (enter your password for this account)
OUTGOING MAIL SERVER
Host Name: smtp.live.com
User Name: (enter your full hotmail email address)
Password: (enter the password for this account)
Under the ADVANCED SETTINGS
Make sure incoming and outgoing SSL is 'ON' - Authentication is set to Password
Pleaes note also that my hotmail account has a couple thousand emails in it going back several years so my iphone started inporting the first 200 - then it stopped, so I had to delete many of them, check for mail again and it imported some more, then I deleted more, imported more, and on and on - and it seems to do it by date, so the oldest messages come in first - justs something to keep in mind.
If you don't have a hotmail plus account - it might be worth the $20 a year to get this access if you use your hotmail alot. It beats forwarding messasges to another email to come into your phone or useing some third party like izy that than has your password info. -
HT1277 How do I sync Google Apps mail account with Apple Mail 5.2?
How do I sync Google Apps mail account with Apple Mail 5.2?
To add your Google Apps mail account:
1. Select Mail-->Preferences
2. Select the Accounts icon and click the + button in the lower left corner.
3. An Add Account screen should appear
ADD ACCOUNT
4. Add your
Full Name
Email Address, and
Google Apps password
in the appropriate boxes.
5. Click the Continue button and the Incoming Mail Server screen should appear.
INCOMING MAIL SERVER
6. From the Account Type pull down menu, select Exchange IMAP.
7. Fill in the text boxes as follows:
Description: what ever makes sense to you
Incoming Mail Server: imap.gmail.com
Username: [email protected]
Password: Google Apps password
Outlook Web Access Server: www.gmail.com
8. Click the continue button and the Outgoing Mail Server screen should appear.
OUTGOING MAIL SERVER
9. Fill in the text boxes as follows and make sure Use only this server and Use Authentication is checked:
Description: what ever makes sense to you
Outgoing Mail Server: smtp.gmail.com
8. Click the Continue button and the Account Summary screen should appear.
ACCOUNT SUMMARY
9. Click the Create button
10. You're done! -
When I try to add a newly-created Bigpond account to Thunderbird, I get an error message "User Name or Password Invalid", yet I can log in to this account OK through a browser. When adding the account, Thunderbird says "Configuration found in Mozilla ISP database". I have previously successfully added Bigpond, Yahoo, Outlook and Hotmail accounts to Thunderbird and they are working fine. The Bigpond Technical Support staff have looked into this and cannot see what is wrong but they say they do not support Thunderbird. Any ideas appreciated...
Thanks. I had tried the auto and manual setups with the same result. IN addition, the Bigpond Support sent me the following which I also tried and got the same result.
For the settings that needs to be configured for your new mailbox, kindly follow the steps listed below:
(**Note: Please be advised that BigPond technical support team is only trained for Microsoft mail clients like Outlook Express, windows Live mail and the like. Having said this, we can only provide limited assistance in setting up your email account for your Thunderbird mail client by providing the correct settings that need to be configured.)
For IMAP server settings:
Account Type: IMAP
Incoming IMAP server: imap-mail.outlook.com
Incoming IMAP mail: port 993
Outgoing SMTP server: smtp-mail.outlook.com
Outgoing SMTP port: 587 (with TLS [preferred] or SSL Encryption depending on your e mail app)
Incoming uses SSL: On (this is required)
Outgoing uses SSL: On (this is required) (with TLS [preferred] or SSL Encryption depending on your e mail app)
Authentication Outgoing server (SMTP) authentication: Same as incoming mail server
For POP server settings:
Please be advised that before setting up your email account on an email client using a POP mail server, we will need to ensure first that 'Connecting devices and apps with POP' has been enabled through webmail. For instructions on how to do this, kindly follow the steps below:
- Log In your email account from the BigPond website from the Webmail section located at the top left side of the BigPond home page (http://media.telstra.com.au/home.html).
- The page then will automatically redirect to an Outlook website in which you will need to click the 'settings icon' (a gear like icon) located at the top left side of the page.
- From the drop down list, click on 'Options'.
- It will then direct the page to a new page where you will need to click 'Connect devices and apps with POP' under the Managing your account section.
- Choose 'Enable' and choose "Do what the device or app says—if it's set to delete messages, delete them." under Deleting downloaded messages.
- Click on the 'Save' button to save the changes.
- Log out of from your webmail page and start setting up your email client on your mail client using the following setting below:
Account Type: POP3
Incoming POP server: pop-mail.outlook.com
Incoming POP mail: port 995
Outgoing SMTP server: smtp-mail.outlook.com
Outgoing SMTP port: 587 (with TLS [preferred] or SSL Encryption depending on your e mail app)
Incoming uses SSL: On (this is required)
Outgoing uses SSL: On (this is required) (with TLS [preferred] or SSL Encryption depending on your e mail app)
Authentication Outgoing server (SMTP) authentication: Same as incoming mail server
In looking at the Thunderbird error message, it seems to consistently refer to the User Name and Password. I know they are correct, as I can log in from a browser using them. Is there something in the validation rules that might be the problem? Also, you may be aware that Bigpond is migrating their old Webmail system across to the Outlook platform. Registering new e-mail accounts in Bigpond get created on the Outlook platform, whereas older accounts are still on the Bigpond Webmail system. Is this causing a problem somewhere in validation? -
Sbc Yahoo Mail Account in Mail
I was curious how I could set up my SBC Yahoo! mail in Apple Mail. What settings do I put for outgoing and incoming mail. What do I put for authentication?
Thanks, You know..... it happened with me once before when I first use the windows live mail client.... I contacted yahoo staff and they replied with the same as you replied......( I thought that there is way to do what I wanted )...
By the way they advised me, if I wanted to get my folders .... I have to MOVE messages from specific folder to INBOX then SYNC imail then CREATE folder in imail with the same name as in my yahoo and so on !!!!
OK, if there are ways to sync the WINDOWS LIVE MAIL accounts and its folders, it will be great..... Does anyone know HOW TO ? -
I have recently changed from an old BlackBerry to a new xperia z3 compact and am, so far, very disappointed. Can anyone help me at an extra e mail account. I have all the setting but it just keeps say "server does not support the authentication method" or similar. Any ideas?
Hi!
Which app are you using? Is that normal Mail application or Gmail (from few days it supports multiple accounts from different vendors).
If default e-mail app what is the type of account you try to add? Is that Exchange or other type of service?
We don't need your credentials but need at least some information about what you are trying to accomplish.
Best regards,
Sergio PL
Xperia Z1 / Nexus 7 (2012) -
For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?
You can setup Mail for iCloud on the eMac.
Do not delete the old account yet. sign up for an iCloud account if you haven't.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password -
BLS Send Mail Action Block Requires SMTP Mail Server Mail Account
My SMTP Mail Server does NOT require authentication. It appears as if MII Ver 12 requires a mail account to be filled in on the BLS Send Mail Action Block. If the mail account field is left empty the transaction fails (error - mail account cannot be blank). Transaction works without the mail account on Ver 11.5 but Ver 12 requires the field to filled in. Please advise whether this is a new requirement in Ver 12 or a bug that needs to be addressed.
Hi Sam,
What I think is, it requires one mail account to send the mail and one to receive it.
There is no restriction on receiver that can be anyone. But the sender needs to be known that some mail has been sent from his mail account. So may be because of this the added authentification is required. It will use that mail account to send the mails.
Maybe you are looking for
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