Mail account for: shortname is not enabled
After migrating over from 10.5, my Open Directory users are unable to access email. All other services are working. The recurring pattern is "mail account for: <shortname> is not enabled". Any ideas, even crazy ones?
[Mail Access log]
auth(default): od(pseudonym,127.0.0.1): auth mech=CRAM-MD5
auth(default): od(pseudonym,127.0.0.1): username=pseudonym, challenge=<[email protected]>, response=df109a3ef93c61c1e2b7fc4fb1f67fa4
auth(default): od(pseudonym,127.0.0.1): mail SACL is enabled; overriding settings in user record
auth(default): od(pseudonym,127.0.0.1): found user in local table: user=pseudonym
auth(default): od(pseudonym,127.0.0.1): mail account for: pseudonym is not enabled
auth(default): client out: FAIL 113 user=pseudonym
imap-login: Aborted login (auth failed, 1 attempts): user=<pseudonym>, method=CRAM-MD5, rip=127.0.0.1, lip=127.0.0.1, secured
[User Record from Workgroup Manager]
<?xml version="1.0" encoding="UTF-8"?>
<dict>
<key>kAPOPRequired</key>
<string>APOPNotRequired</string>
<key>kAltMailStoreLoc</key>
<string></string>
<key>kAttributeVersion</key>
<string>Apple Mail 1.0</string>
<key>kAutoForwardValue</key>
<string></string>
<key>kIMAPLoginState</key>
<string>IMAPAllowed</string>
<key>kMailAccountLocation</key>
<string>server.example.org</string>
<key>kMailAccountState</key>
<string>Enabled</string>
<key>kPOP3LoginState</key>
<string>POP3Allowed</string>
<key>kUserDiskQuota</key>
<string>0</string>
</dict>
I've already had to update the dovecot.conf once <http://support.apple.com/kb/HT3792>, but I can't tell if this is on the Dovecot side or the OD side.
Many thanks to Apple Enterprise Tech Support.
The access control list for mail was not set to all users and groups.
To fix:
(1) In Server Admin, select the server.
(2) Select the 'Access' panel.
(3) Select the 'Mail' service'
(4) Set the radio button to 'Allow all users and groups'.
Previously I'd had mail restricted to 'only users and groups below'.
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