Mail Account Not Working

Mail on my Air is able to receive and send mail from my University email, but after syncing the mail client with my new iPhone 5 yesterday, I still cannot send/receive mail from that account on my phone.
I first set it up on my Air through the Mail new Account interface. My university uses a Gmail Apps interface, so it was relatively easy. IMAP is enabled on my server with all of the correct options (double checked with a tutorial). The account works perfectly on my mac and am able to send and receive.
I then plugged in my iPhone 5 and synced it using iTunes with emphasis on the Mail Accounts option. All of my accounts are on my phone (iCloud, personal Gmail, and Univ. Gmail). I can send/receive from the first two, but still no go on the University account. It gives me a message whenever it attempts to send or receive saying that my username or password is incorrect - when in fact it isn't.
Am I missing something? Is there a reason it worked flawlessly with my own Gmail account (which is a Google Apps setup with my personal domain as well) but not my University account?
Thanks, everyone.

Maybe one of these sites may help you to gain access again:
https://iforgot.apple.com
http://myinfo.apple.com
If not, I would suggest to contact .Mac support online (use the form at the bottom):
http://www.apple.com/support/dotmac/account/

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