Mail Account on IPAD Air

I have a brand new Ipad Air which I am setting up for my mother. When setting the mail account and server it keeps coming up with username and password not recognised which it is not. It is a yahoo mail address via BTInternet. Is this something to do with it? It is very frustraiting as all the details are correct.

Since Mail is a dedicated client app (in comparison to a regular webmail session, which runs as a standard web transaction on port 80 [HTTP] or 443 [HTTPS]), it will try to contact Yahoo's servers directly thru secured ports. And those may have been blocked by your ISP.
More info: I don't do Yahoo, but do have both corporate MS Exchange and Google Mail accounts which work just fine on the iPad. Exchange uses incoming IMAP port 993 and outgoing SMTP port 587, both to outlook.office365.com. Gmail uses incoming IMAP port 993 to imap.googlemail.com but outgoing SMTP port 465 to smtp.googlemail.com. If any of these ports were blocked by my various ISPs, the mail wouldn't flow (and iOS wouldn't be able to complete the account setup).
Maybe someone can pipe in which ports and hosts are used for Yahoo Mail?

Similar Messages

  • TS3899 I can recieve mail on my ipad air but can't send emails. Why is this

    I can receive mail on my Ipad air but can't send them. They are stuck in the out box.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
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    iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
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    Server does not allow relaying email error, fix
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    http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
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    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
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     Cheers, Tom 

  • More than one account on iPad air

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  • I have suddenly stopped receiving ntlworld Mail on my iPad air ISO 8.1.2 but can send mail?

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    Sincerely,
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    How do I set up imap email account on iPad air 2

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  • How to acivate autoresponder on all mail accounts on iPad? Any tips

    How to acivate autoresponder on all mail accounts on iPad? Any tips

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  • Unable to setup email account on iPad Air

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    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
    http://support.apple.com/kb/TS1944
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say “Cannot Connect to Server”?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    How to Delete Email on the iPad
    http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
    How to Mass Delete Emails from iPhone and iPad Inbox (with video)
    http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
    How to add, send and open iPad email attachments
    http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iCloud: Create a group and add contacts to it
    http://support.apple.com/kb/PH2667
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
    How to delete an email account on your iPad
    http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
     Cheers, Tom 

  • How do i get outlook mail account on macbook air

    i have synced my yahoo mail account just fine but I am having trouble syncing my work email (which is outlook) to my mac book air. can someone please give me the correct steps in order to sync my work account? thanks

    Outlook is a client for email.
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  • Trouble using Yahoo mail accounts on iPad

    Hello,
    I posted to another community as well, and we are working on this with no luck so far:
    I have yahoo based e-mail accounts.  I have them set to keep e-mails on server until I manually delete.  This works on my computer and iPhone, but not on the iPad mini.
    If I first open the e-mails on the iPhone or computer, then I can still see them on both of those devices, and the iPad.  BUT if I open them first on the iPad, they never arrive on the iPhone or the computer. 
    The iPad is automatically set up with IMAP.  I'd like to skip using iCloud if possible.
    Any suggestions?

    so the pad is using the yahoo account as an i map account.  And yahoo is an imap service.  Sounds like you have they phone and computer set up to use it as a pop account.  I think you need to go one way or the other.
    try this - write down all of your yahoo settings on the pad for furutre use.  then delete the account from the pad.
    Add a new account, but do not use the yahoo button, use the other button.  Enter your yahoo credentials, and I believe at some point it will ask you if you want imap or pop.  Choose pop, if that is what you want.

  • Can't set up mail account in iPad 2

    My email account was from my company hp.com, but I was not able to set up a mail account in my new iPad.  It always said "unable verify account information",
    I tried many times by adding all details I have, but I still can't get it work.
    Please help me to stengthen out the problem and thank you so much for your time.

    What type of email account - POP, IMAP, or Exchange?
    If an Exchange account, does your employer support accessing the account with an email client on a personal computer at home and/or with a device such as the iPad?

  • How to set up e-mail account on IPad

    Just got my IPad, how do I set up my e-mail account, so I can send & get mail?

    Settings>Mail, Contacts and Calendars>Add Account

  • I can't configure my e-mail accounts on ipad

    My iPad is connected to my university's Wiffi. I have Internet because I can browse websites. However, I can't  configure my e-mail accounts on the iPad. When I bought the ipad, I was able to configure my e-mail accounts. When I was at school using the Wiffi it worked. Until today, I couldn't  download my recent e-mail. Thus, I eliminated my e-mail accounts  in order to fix the problem, but now I can set the accounts because the network connection, the IMAP server is not working.

    OK. Calm down. Your answers are still a little confusing.
    There is a difference between setting up an email account and setting up an Apple ID.
    Are you trying to set up an iTunes account - that requires an Apple ID - Is that what you want to set up?
    Or are you trying to configure your email account for the iPad - like gmail, AOL, Hotmail etc?
    Please give clear answers or details as to exactly what you are trying to do and what you have already done. There are lots of knowledgeable people here that can help you.

  • On my Macbook Pro I am able to select colours for text. How do I select colours (like blue etc) when typing mail on my iPad Air 32GB wifi   cellular?

    How do I select different colour text on my iPad Air?

    You cannot change the color of text in Mail on an iOS device. You can only do Bold, Italics and Underline.

  • Two mail accounts on iPad, why does one keep failing?

    Hello All,
    We have an iPad with two mail accounts. Both worked fine for a few months, then, for no apparent reason, one email account stopped receiving email. The only way to get it working again was to delete the account and then add it again. We've done this several times now - and it seems to be more and more frequent.
    The missing mails are visible on webmail so does not appear the be a provider issue. Both email accounts on the iPad are also with the same provider, which would also suggest this. No problem with the one email account at all!
    any suggestions?
    Thank You!

    Have you tried resetting your password via My Virgin Media? The password must be:
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    start with a letter
    contain at least one digit
    letters and numbers only, no symbols
    Even if the existing pasword works in webmail, still reset it - it is not uncommon for it to be corrupted in the server record.
    Manual configuration settings for e-mail
    Type of information
    Settings to enter
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    SMTP server name
    smtp.virginmedia.com
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    SMTP authentication
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    IMAP4 SPA (Secure Password Authentication)
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  • Migrate OS X Mail accounts to iPad

    Graphics chipset committing sepuku on my wife's MBP (mid 2010 running OS X 10.6.8) and she's wanting to go to an iPad.  Is there a thorough and effective migration path for the non-icloud accounts serviced by Mail in OS X to iOS Mail on an iPad?  Her most used account is POP, not IMAP- thus the bulk of years of email are on her MBP, not a remote server.

    Absent knowing what I'm doing, this is what I did:
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