Mail account won't keep/recognize password - any ideas?

My wife's mail account constantly asks for a password to get or send mail. We've tried clearing/deleting the keychain and we are using the correct password, but it will only work intermittently. Is there anything we can do to get it to recognize the password? Do I have to delete the mail account and start fresh? Any ideas would be greatly appreciated.
Eric

Eric
The problem could be a corrupt plist for Apple mail. Quit Mail
go to>your home folder>Library>Preferences and trash "com.apple.Mail.plist"
Do a restart and open mail>preference> new account> + for new account, and reset up the account for your wife.
Its a good idea to take screen shots of the settings now, but with email address and password Mail will set the account up automatically for you.
Mike

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Mail account won't keep/recognize password - any ideas?

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