Mail accounts are offline after update

Hi, I just updated to osx 10.6.4
The new mail 4.3 causes problems now. I have 7 mail accounts set up and since I updated I always have two accounts that seems to be offline. When I hit the stamp it sometimes changes the accounts that are offline.
No account is really offline, so that is a bug. Apple hotline can't help. I tried every setting, I created accounts again. Nothing works.
Does anyone have the same problem?
thx

Hi.
that would be too easy. I already spent about 3 hours solving that problem, got in touch with apple support twice, but no solution yet.
It seems like I can only handle 4 accounts with the same server. I don't know.
best

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Hello there, Lynn.
The following Knowledge Base article explains and offers up some troubleshooting recommendations for issues with email acounts showing offline on Mac Mail:
Mail (Mavericks): If a mailbox is offline
http://support.apple.com/kb/PH14925
Lightning bolt icons next to mailboxes in the Mail sidebar identify accounts that are offline.
To take an account online, click the lightning bolt icon. Or choose Mailbox > Online Status > Take [account name] Online, or Mailbox > Take All Accounts Online.
If you can’t take an account online, make sure you’re connected to the Internet. If a warning icon appears after the account name, click it for more information.
Use Connection Doctor
Some mailbox names can appear dimmed if you don’t have permission to access them, such as “public” mailboxes on a server, or if the mail server is unavailable.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
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There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
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Here's a summary of what you need to do, if you choose to proceed:
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The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
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PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ 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!/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
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Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

When I wake my computer up from sleep all the Mail and Calendar accounts are offline?

Now that I have upgraded to Mountain Lion, when I wake my computer from sleep all of my Mail and Calender accounts are offline. This includes Gmail, AOL, and iCloud accounts. The connection doctor in Mail says that Mail can connect to the internet but puts red dots next to all of my accounts stating that connections to both the IMAP and SMTP servers could not be made. This issue has shown up only after upgrading to Mountain Lion, and the only way to resolve it seems to be to manually quit and relaunch Mail and Calender at which point everything goes back to normal until I sleep the computer again. Any ideas?

Further to my previous post... I think I may have stumbled uppon a solution.
Summary: When I fixed a problem with dictation, mail started working again.
Background: I noticed that after upgrading to 10.8.1 the dictation feature no longer worked. When I pressed [fn] twice the dictation bubble would appear, three dots in it would shake and then it beeped. No dictation. I searched for a solution, tried it out and dictation worked again. Then, this morning I opened up my Mac and mail sucessfully downloaded without having to restart mail.app!
Solution: This is a fix for dictation issues so don't blame me if it messes up your perfectly working dictation! However, it appears to have fixed my mail problems:
Locate and delete the file: ~/Library/Preferences/com.apple.assistant.plist (Finder’s Go and press and hold Alt option). Then restart your Mac, turn off Dictation (Apple > System Preferences, click Dictation & Speech, and then click Dictation) and reboot your Mac a second time and try again.
The original thread is here.
So, a random "solution" with beneficial side effects! Let me know it works for you.
#Solution #Dictation #com.apple.assistant.plist
#MBP #mail.app #10.8.1 #6.0 #not working after sleep #IMAP #Mountain Lion #Gmail #iCloud #Offline

Can't send mail, says all accounts are offline...

I have been trying to send emails all day, and for some reason it is not doing it. It says that my accounts are offline, and when I run Connection Doctor, it won't fix anything at all! AHH!! I don't know what to do at all, I have 5 different accounts, and none of them work. My firewall is not the problem, and I don't know what to go from here.
It used to work, I installed Leopard last week, and everything was fine until now.
Message was edited by: Vyrtue77

You need to provide more information. What kind of email (POP or IMAP)? What is your network configuration like? Can you access other online resources? Is your email available via the web, and if so, can you get to it now?

Itunes could not sync mail accounts to the ipad beacuse the mail accounts are in use by the ipad

hi all just syncing pc and ipad after 7.0.3 upgrade and get the message that itunes could not sync mail accounts to the ipad because mail accounts are in us eby the ipad. i know i have seen several older threads on this,. but now cant find them. any ideas how to get over this problem message? many thanks

When my icloud account is attached to my device I go to mail, contacts, calendars, and there is absolutely no way to remove my mail account. When I deleted my icloud account it suddenly gave me a way to delete and readd my mail account, and synching became feasible again. Synching wasn't possible for me, when I had an icloud account. I suppose the icloud idea still isn't feasible, at least Ican't figure out how to use it.

Mail accounts stay offline

Hi
Mail has suddenly started showing all my accounts as offline, they all have the exclamation mark next to them. When I click on it I get the message that Mail can't connect to the server on port xxx. I select 'take all accounts online' and they remain offline.
I have restarted my Mac and removed all plug-ins (MailTags, Spamsieve etc) and tried again, the same thing happens.
All other Internet connections are fine.
I launched and configured GyazMail and that too works fine, no problems, as does Powermail and Mail Pilot.
I tried repairing the keychain, no difference
It would seem, therefore, that the problem lies with the Mail app. Has anyone any ideas what may be going on here and have any suggestions as to how I might get Mail back up running again? I tried moving the account plist and adding a new account, it still showed as offline as before, I have put the old plist back for the time being.
Many thanks
Model: MacPro3,1
OS Version: OS X 10.9.1 (13B42)
Processor: 2.8 GHz Quad-Core Intel Xeon
Graphics: NVIDIA GeForce 8800 GT 512 MB
Storage: WDC WD5000AAKS-41YGA1 MediaWDC WD3200AAJS-41VWA1 MediaTRUSTED Mass Storage Media
Memory: 14 GB

Hello kelpie99
Check with Connection Doctor to see why the accounts are offline. It could be an issue with password or a change in incoming and outgoing server information.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Regards,
-Norm G.

I downloaded Lion and now 3 of my mail addresses are offline and I cannot access or send messages. Any ideas?

I downloaded Lion and now 3 of my mail addresses are offline and I cannot access or send messages. Any ideas?

If it's because you were using Office 2004, the eight year old version of Office that was written when Intel processors were not used in Macs, then there will be no fix. Lion dropped support for PowerPC applications, as has been widely reported since Lion's release last August.
You can upgrade Office 2004 to Office 2008 or Office 2011. You can use iWorks 2009 that can open Microsoft files. You can use a number of free applications that are also capable of working with Microsoft documents. You can go back to Snow Leopard, if you have a backup. Or, if you have an external drive or room to add a partition to your current drive, you can install Snow Leopard on it.
Search these forums for more information. If this is your issue, it's been posted and answered several times a day since August 2011.

My mail account to offline. I can't send email

my mail account is offline and I can't send email - how do I get it back online

Right click on the Inbox, and choose Go Online

All self-hosted web fonts are deleted after update to latest Muse version (2014.3)

All the self-hosted web fonts are deleted after updating Muse.
It is necessary to import the self-hosted fonts again and then redefine every paragraph style to make it work again.
This is an extra hour of work for every site using self-hosted fonts.
Please make sure to improve this on the next update-release of Adobe Muse.
Thanks

Hi Abhishek,
the site is directly uploaded using MUSE Upload to ftp host. When I open it with ftp client, there is off file of etelkawidemedium in fonts file.
And I have tried to upload plain webpage with the same web font - not made in Muse and it works.
http://www.golfklubk.cz/testwebfont/
So what should I do?
The answer from Shaun is little bit complicated for me:)
Thanks, Elena

My mail messages are blank after upgrading to OS X Mavericks. How do I fix this??

My mail messages are blank after upgrading to OS X Mavericks. How do I fix this??

Hi, I had this same problem. I have a load of work subfolders and was showing the message header but no content. I think it lost the link to the original messages.
There may be a simpler way but I fixed it by going to the mail folders in finder. I took the following steps:
Go to user library (hold down the alt key whilst clicking the Go menu in finder to access user library)
Go to user/Library/Mail/V2/Mailboxes. You should be able to see your mailboxes and your original messages (ending .emlx) after clicking down the hierachy in each mailbox. For some reason mail added a "-2" onto the end of each mailbox which I think has caused the problem.
Copy each required mailbox (.mbox) onto desktop. I removed the "-2" at this stage to clean things up.
In Mail, choose File/Import Mailboxes....
Import data from: Apple Mail. Click continue, navigate to desktop and choose the relevant .mbox folders. Click Choose.
It should then import the mail to a new folder called import in mail. You can then rename that folder or move the subfolders out.
I moved the .mbox folders on my desktop to my documents folder as a backup just in case. I then deleted the problem mailboxes from the finders mailboxes folder.
Problem solved - for me anyway!!
Hope this helps.

I get an error message saying itunes could not sync mail accounts. because the mail accounts are in use by the iPhone. It asks that i close the mail accounts settings on the iPhone and sync again. Is it requesting that i delete my email accounts?

i get an error message saying itunes could not sync mail accounts. because the mail accounts are in use by the iPhone. It asks that i close the mail accounts settings on the iPhone and sync again. Is it requesting that i delete my email accounts?

just as i've posted the same issue here hope that someone could give us a hand. I have just swtched from nokia to iPhone for my company cell and i have more than 1000 contacts... it would be murder to create those contacts one by one )))))

How can I install plugins? my files are not opening because some are missing after updating my OS

How can I install plugins? my files are not opening because some are missing after updating my OS
I can´t update the software because it crashes
Thanks

Casiii which Adobe software or service is your inquiry in reference too?

Re: Personal Account number changed after update

Personal Account number changed after updating Virtualstore and now I can't login with my current account information. Changed from 35482 to 35555

i have created already an account after reset but then asked for an update. I did it and now asks for username and password :) still says incorrect username/pass

Getting apple mail account online/offline status through apple script

Please let me know,If anyone have idea of getting apple mail account online / offline status through apple script.

mohammed jasum k p wrote:
Otherwise how to get the online/offline status value.If u can please give me a solution for this.
this is not possible by any means I know. not every problem has a solution, sorry.

Mail accounts are offline after update

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