Mail / address book application problem with SL

since SL was installed in my Mac Book when I try to send an email to various adresses te application (mail) quits suddenly and a dialog box indicates an error has occurred so that i must call the application again.
Have called up ACPP on thos but didn`t help.
Hope you can give me a clue on the possible solution
thks

There is also help in the 10.6 Mail and Address Book forum.
DALE

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Hi All,
There is a serious issue with Mail/Address Book in Lion with Exchange Server 2010. I have had nothing but grief since upgrading and I have been able to recreate my scenario on two macs using two different profiles so I know it's not related to any settings or anything. None of these problems appear in Outlook 2011.
Basically, to sum up the massive list of problems:
The connection to Exchange drops all the time. I have to use to function "Take my accounts online" about 60-70 times per day.
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Like I mentioned, none of these problems occur in Outlook. Granted, I would much prefer to use Mail as the search functions are much faster and the program is snappier.
Has anyone else experienced similar issues with Mail on Lion + Exchange 2010 servers? At this point I'm wondering if it's potentially a configuration issue with our exchange provider (and if so, what would it be?).
Cheers,

I'm having this same problem with syncing address book to exchange contacts. I know I have the correct exchange server specified because I have it in both Apple Mail and on my phone. Also, In the past i have been able to sync address book, but at some point that stopped working. Exchange is syncing perfectly ota to my phone, but I hate to go into OWA to add or change contacts.

Strange Problem with Mail & Address Book

Hi,
I'm having a strange problem with Mail & Address Book.
When I go to compose a new message from Mail and hit the Address button (to show my email addresses), it won't launch the contacts window!
I get this log from console;
2007-10-15 22:55:59.079 Mail[410] * -[NSCFArray objectAtIndex:]: index (0) beyond bounds (0)
If I try to launch the Address Book from my Applications folder, it won't open, and it gives me this log from console;
2007-10-15 22:57:57.348 Address Book[417] * -[NSKeyedUnarchiver initForReadingWithData:]: data is NULL
Oct 15 22:57:57 PB-G4 /Applications/Address Book.app/Contents/MacOS/Address Book: CGImageSourceCreateWithData data parameter is nil\n
2007-10-15 22:57:57.350 Address Book[417] Don't know about packed image EditLeftCapStd
2007-10-15 22:57:57.350 Address Book[417] Exception raised during posting of notification. Ignored. exception: * -[NSCFArray addObject:]: attempt to insert nil
If I quit Address Book, i'll get this from console;
2007-10-15 22:58:37.892 Address Book[417] -[ABAddressBook setDefaultCountryCode:] called with a unknown country code 'us'
I tried deleting the preferences, re-installing Address Book, also tried creating a new user, again no luck!
Can somebody help!!!
Please?!

Hi dp13.
Do you have any Address Book plug-ins or system utilities that could interfere with Address Book? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/Address Book Plug-Ins/
~/Library/Address Book Plug-Ins/
To make accurately reporting this information easier, you may open /Applications/Utilities/Terminal, type the following command (you can just copy it here and paste it in Terminal), and press <Return>. You can then copy the output of that command from Terminal and paste it in your reply to this post:
ls -1 /Library/Address\ Book\ Plug-Ins ~/Library/Address\ Book\ Plug-Ins
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.
<hr>
Did you also reinstall the appropriate Combo Update after reinstalling Address Book?
Quit all the applications and verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with the computer:
About the Mac OS X 10.4.10 Combo Update
Mac OS X 10.4.10 Combo Update for PowerPC
Mac OS X 10.4.10 Combo Update for Intel
After installing the Combo Update, the computer may restart twice and the first restart may take several minutes. This is normal.
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk and back up before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.

Re: Apple address book application PRINT PROBLEM

When printing a hard copy of my address book, I encounter these problems...
1, in any print format I use, whether compact or indexed, whether I choose landscape or portrait, some info for the last contact in a column will "wrap" up to the next column with the 1st line cut off at the top! The card name in the first column prints just fine, but one column over doesn't start with a card name and the info that starts to print there is only half a line, cut off at the top!
2, the "Notes" field won't print. I cannot find any print field option to show the notes I have made. I cannot find any way to add a "notes" field in the card template. I would change a field to a custom name, but then the field itself doesn't accommodate what I need to record there.
3. I have tried to change the font size in the print options, but the font size will not change to a larger type when I print.
Can anyone help with a Fix for these issues? Or can anyone suggest a purchased Apple application that I could export my address file to and print with more options than the standard Apple address book application?

Hi,
have a look at Pacifist http://www.charlessoft.com/
It should do the trick.
Regards
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Can I sync Palm TI with native OS X.5 (Leopard) mail, address book, and calendar?

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Is there a way to use Apple Mail/Address Book/Calendar with a Microsoft Exchange Server that requires a client certificate ?

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POP3 Mail & Address Book contacts have gone!

I recently did some housekeeping on my Mum's iBook G4 (OSX 10.4.10), part of which was purchasing and installing SpamSieve into Mail. This all went fine. Today she said all the mail in her POP3 inbox had gone, she couldn't send/receive and all her address book contacts had gone (Except hers and Apples).
I've got the iBook now and have noticed that her account type in Mail has somehow changed to a .Mac account (did I somehow do this, or did she???). This is obviously the root of the problem as the
email address now has '@mac.com' appended to the end and the incoming mail server is now 'mail.mac.com' and the outgoing is 'smtp.mac.com:heremailaddress' which is all wrong. I'm unable to change the account type back to POP or the incoming mail server from 'mail.mac.com' (it's greyed out) back to what it was.
I have now created a second account with the correct POP settings and have received in all unread email, but the read email messages have gone. I am unable to send as the new correct pop account is only offered the incorrect outgoing server ('smtp.mac.com:heremailaddress').
Having read several post on this forum, I feel the Mail/Address Book issues are connected and that maybe the application(s) database(s) have been corrupted. I've tried the Address Book remedy at http://discussions.apple.com/thread.jspa?messageID=5248351&#5248351 but this does nothing. The 'user'>Library>Mail folder shows the two accounts as two separate folders. The recently recreated account folder has the new unread messages in the 'INBOX.mbox folder, but the older account folder (which now has 'MAC-' added to the front of its name) only has 'info.plist' in a 'INBOX.imapmbox' folder!
I don't believe any back-ups are available. Can anyone help me restore her old unread mail, and possibly her address book contacts?
I've also just noticed that SpamSieve does not launch as it should when I launch Mail, even though It was purchased and the scripts installed correctly.

Didn’t you make a backup prior to the housekeeping?
I don’t know why would Spotlight find contacts that are gone from Address Book (if that’s what you mean), but as far as Mail goes, under some circumstances (e.g. lack of available disk space, filesystem corruption, repeated crashes), Mail may discard the current ~/Library/Preferences/com.apple.mail.plist preferences file and create a new one. This file is where all the account settings are stored. As a result, all the non-.Mac account settings (but not the messages themselves) are lost. If you had a .Mac account, its settings would appear to have been preserved because Mail would set up that account automatically using the System Preferences > .Mac settings.
What’s the capacity and space available on the startup disk? Take a look at the comments about disk space in the following article, in case they apply to you:
Problems from insufficient RAM and free hard disk space
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what’s it all about?
After having fixed all the filesystem issues, if any, and ensuring that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), quit Mail if it’s running, and make a backup copy of the ~/Library/Mail folder, e.g. by dragging it to the Desktop while holding the Option (Alt) key down, just in case something else goes wrong while trying to solve the problem. This is where all your mail is stored.
You have three options now:
(1) Restore ~/Library/Preferences/com.apple.mail.plist from a backup if you have one. Mail shouldn’t be running while you do this.
(2) Set up your mail accounts again (you may want to quit Mail and trash the new com.apple.mail.plist first to start over). If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done. You’ll also have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
(3) Mail may have renamed the old preferences file to com.apple.mail.plist.saved. If that’s the case, you may try trashing the new com.apple.mail.plist and renaming the old com.apple.mail.plist.saved back to com.apple.mail.plist. Again, be sure Mail isn’t running while doing this. Given the circumstances, there exists the possibility that com.apple.mail.plist.saved became corrupt, but that often is not the case and the settings can usually be restored by just renaming the file back to com.apple.mail.plist.
As a side effect of re-creating com.apple.mail.plist, Mail might rename Outbox (which is where messages waiting to be sent are stored) to Delivered. The name of that mailbox is actually a misnomer, as it would contain messages (if any) that couldn’t be delivered for some reason. You can delete that mailbox if you wish.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

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I'm going out on a limb here, but it just occurred to me, reading through all the problems people are having with Snow Leopard's upgrade to Mail and Address book AND the Gmail outages last week. Many of us had our preferences set to sync with Google (and Yahoo, although Yahoo doesn't seem to be a problem . . . yet). I know that when I did my first sync after the upgrade, all **** broke loose in my Address book, with double and triple entries, inability to update entries, address book in Mail is different than the Address Book application, proper. Etc, etc.
And all of my problems were duplicated in Google's address book. I deleted the link between the two, and reinstalled Mail and Address book applications from the Snow Leopard install disk. That stopped the sync problems (screwed up my .Mac, royal, the first time. Fortunately I had a good archive and back up. But Time machine was useless in this case.) But, Address book and Mail are still very buggy.
Any way . . . I'm wondering if the problems at Google, considering the coincidence of time line, might have something to do with this upgrade and the number of Apple users attempting to upgrade and sync.
Just a thought. Probably no connection.
Thanks, I hope Apple gets this fixed soon. It's very frustrating.

I'm wondering if the problems at Google, considering the coincidence of time line, might have something to do with this upgrade and the number of Apple users attempting to upgrade and sync.
Not according to this:
http://gmailblog.blogspot.com/2009/09/more-on-todays-gmail-issue.html
Matt

Mail & Address Book - Do I have to use AB?

I currently use Thunderbird for my email client. At present it does not work with Snow Leopard. In looking at Mail, it appears that it uses the Address Book app for its address book. Questions:
1 - My Thunderbird address book is quite large and contains ONLY email addresses. I don't use it for phone numbers, etc. Can I import it into Mail.
2 - I use Address Book for addresses and phone numbers, NOT email. Do I need to "link" Address Book into Mail or can I unlink it?
This may seem atypical but I prefer to not have email and addresses/phone numbers integrated.
Thanks

Can you export your Thunderbird address book as a vcf card? That is, select all cards, and drag them all to the desktop, or export to the desktop, as a single "mega-VCF" card? If so, then double clicking on that single vcf file should import all into the Address Book application. Fields that do not have data entries in Thunderbird will be left blank in the Apple Address Book.
You may run into an issue with duplicate cards of the same proper name if you are using proper name on the cards. But if, for example, you use proper names on the address/phone set, and email addresses only (no proper names), you should be able to avoid that problem. You could then create groups within Address Book to make a distinction between them. Maybe, once each card was associated with a group, you could maintain proper name on both, since they should be distinguished by group affiliation. But I am not sure on that; that is something that you would have to experiment with.

Mail, Address Book, iCal, iTunes not opening

Today I came in and Parallels was totally locked up. I quit all applications and restarted the iMac. Once it was restarted I could no longer open Mail, Address Book, iCal or iTunes. All other apps work except these very important ones. Any ideas? I've ran disk utilitiy and verified and repaired all file permissions and checked the disk. Still the same problem.

Hi Kevin
it's possible that Console may show a useful pointer to the reason, or mention a log which does...
if not..
I would Verify/Repair the disk (not permissions) & then if no problems are found reinstall OS X (which should retain your users/settings/files, but have a backup anyway), Quick & easy with 10.6.
You could download & try the 10.6.4 combo first, if you wish - sometimes this fixes things.

Why Not One App for Mail, Address Book, and Cal?

I don't understand the logic of why Apple continues to keep all these applications seperated!
Why do I need iCal, Address Book, and Mail - three seperate applications that should really be under one. All three of these apps are connected to each other, so they should all be under the same umbella! Why waste the memory and processing power having all three open and just consolidate them all into one app like every other messaging client!
Can anybody explain to me why Apple continues to keep these items in seperate applications?

Personal preference but I prefer having three separate applications.
Name like every other email client besides Microsoft's Entourage and Outlook that include all three applications under one umbrella. Entourage and Outlook define a bloated application IMO.
Entourage stores ALL data in a single large database which I'm not a fan of. If a problem develops with a single database that stores all data, there is the potential for all data to be lost. For the Mail.app, Address Book and iCal to be combined, it would probably require the same. Each has its own data files and storage location now.
When using the Mail.app, there is no reason to keep the Address Book application launched and running unless you need to edit an existing contact. You can add an email address to the Address Book that is not already entered from a received or sent message or from the list of Previous Recipients in Mail.
When the Mail.app, Address Book and iCal are launched, they take up some real memory (obviously) but combined, not much more than Entourage. When Entourage is launched and not being used, it is ALWAYS in an Active Processes state along with the Entourage Database Daemon which is not the same with the Mail.app, Address Book and iCal.

Where are iCal, Mail, Address Book, etc. files????

If we reinstall the OS because of major problems, but the drive files are backed up, can we retrieve Mail, Address Book, iCal, etc. files? Our office assistant is tearing her hair out having to re-do everything. Supposedly it's backed up, but she can't find it...or how to RECOVER her missing data.
HELP!

It was "solved" by someone else, who just dragged the files over. We've had nothing but trouble with the machine ever since. I will repost updating with the new problems....

Please Help! Suddenly unable to open Mail, Address Book etc

This morning when I woke up my IBook my Mail was still open from yesterday. When I tried to open ICal it kept crashing. So I restarted and then suddenly ITunes, Mail, Address Book and ICal would not open at all!! (However, it seems that iPhoto, Appleworks, Safari etc is fine).
I do have a IPhone, but haven't synced in a week or so. Not sure that that would be relevant at all.
The other weird thing that has happened, is that all the info on the top right hand corner of my menu bar (my airport, date, weather snitch, spotlight etc) disappeared a few weeks ago. It has been blank there ever since. When I just did a check of those applications ( internet connect, weather snitch) they also didn't open now.
Thanks in advance for any advice at all...
BTW, I just ran verify disk, and it stopped with this error message:
" the underlying task reported failure on exit" - The volume needs to be repaired.
Really hoping that someone can help me with this!
Message was edited by: ALSVLA

Hi ALSVLA, and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Tiger Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!

MacBook Address Book Application Does Not Run

MacBook OSX 10.5.8 - Address Book application will not run - it shows up in Applications Folder but will not run - either double click or command File - Open. I have reinstalled the Address Book application with the original installation disk, which indicated the application was installed, still will not run. Rebooted, reinstalled again - same result -- the Applications Folder shows the file size as 1.4 Mb - updated today - the installation disk showed approx. 53 Mb was being installed - not sure if the Application Directory is only showing a command file or what - also ran the hardware diagnostic and found no problems. Software update shows current software is up to date.
Haven't used Address Book so do not know if it ever worked. Need it now to sync with IPhone 4. Any Ideas?

rjackjr,
After reinstalling an Apple application from the installation disk, it is also necessary to reinstall the latest Combo Update for the installed system. In your case that would be Mac OS X 10.5.8 Combo Update.
Try that and see what happens with your Address Book application.

Mail / address book application problem with SL

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