Mail & address book crash after iPhone sync & will not open
Ever since I synced my iphone last night I cannot open my mail app or the address book app. Everytime I open them they crach before getting open. Any thoughts?
I I delete my prefs will I loose my mail accounts and address book file? Also if I delete prefs should I do a restart? then try and open the apps again?
I have already tried to repair permissions.
Here is the text from report that the app wants to send to apple... http://pastie.caboo.se/75012
I dumped my prefs and restarted and was able to get mail and address book to open. I did have to re-setup my mail account though mail still had all my folders thanks goodness...
New problem though now my phone won't sync. When I connect it to the dock iTunes says that there is an error and it cannot sync. I was getting something like that before and I had to do a restore on the iPhone software.
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Mail & Address Book crash after Security Update
hello,
I recently installed Security Update 2006 002 v1.1 on my iBook G4 and since then Address Book has crashed on launch (also when launching from the Dashboard and from within Mail), and Mail now crashes when pasting text into a new message. I tried repairing permissions with Disk Utility and checking the locations of the apps. So far, nothing's helped.
I've read similar problems on the discussions but haven't found any solutions. If I've missed something, please pass me a link - if not, any ideas?
thank you
scottalso, if a reinstall of this software is required, how can I preserve my mailboxes and address cards?
thanks. -
I tried importing email addresses from gmail and now my address book is locked up and will not work. Do I need to delete my address book software and reinstall? If so, what is the proper way to do this? New to Macbook software. I have tried several things and nothing has helped. I have backed up photos, movies, etc. My addresses are on my iphone so I can sync them later right if I loose my data?
Thanks for your time and expertise,
T.You can probably resolve this by removing some Address Book preference files rather than deleting your Address Book application.
First turn off Synchronize in Address Book Preferences if you can.
Next restart Address Book and try to export everything to your Desktop.
I have had a play and found my Address Book preference files. In the following ~/Library is the Library within your Home folder. Any numerals may differ on your Mac. Quit Address Book before doing anything with these.
1 - Display details and things set in Address Book Preferences
~/Library/Preferences/com.apple.AddressBook.plist
2 - Has no data - not sure what this does
~/Library/Preferences/com.apple.AddressBook.abd.plist
3 - Has last sync date - may have more if I used sync
~/Library/Preferences/ByHost/com.apple.AddressBook.sync.000393735c06.plist
4 - My contact details
/Library/Preferences/AddressBookMe.plist
5 - Individual addresses and groups stored as separate files within:
~/Library/Application Support/AddressBook/Metadata
6 - All of these addresses are are also in this single database:
~/Library/Application Support/AddressBook/AddressBook-v22.abcddb
If you wish to remove all addresses drag both 5 & 6 to your Desktop.
If you wish to reset preferences drag 1 your Desktop.
Removing 3 may resolve sync issues but I am unable to test this.
If you wish to reset everything drag all except 4 to your desktop.
Apple has an interesting page at: http://support.apple.com/kb/TS2481
I hope this helps. -
Help my Safari keeps crashing on me and will not open.
Help my Safari keeps crashing on me and will not open.
i recently reset osx lion due to some issues and now i try to open safari and it crashes.
what should i do?is this enough?
Process: Safari [4701]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.7 (7534.57.7)
Build Info: WebBrowser-7534057007000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [305]
Date/Time: 2013-07-12 16:00:10.736 +1000
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 224849 sec
Crashes Since Last Report: 23
Per-App Interval Since Last Report: 28 sec
Per-App Crashes Since Last Report: 19
Anonymous UUID: B5556FB4-2BC3-4807-A886-3E1E310F3941
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[4701]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff94ae9f56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8fc20d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff94ae9d8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff97d7f71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff8d0b462b -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff8d0b4784 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x00000001066f05be -[AppController awakeFromNib] + 387
7 CoreFoundation 0x00007fff94ae0fb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff94ae0f32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff8d09c347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff8d0928bb loadNib + 322
11 AppKit 0x00007fff8d091db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff8d091cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff8d091c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff8d302cd7 NSApplicationMain + 398
15 Safari 0x00000001068f90ba SafariMain + 166
16 Safari 0x00000001066e0f24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8f2f7ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff9810b7d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff980fca7a abort + 143
3 libc++abi.dylib 0x00007fff9326c7bc abort_message + 214
4 libc++abi.dylib 0x00007fff93269fcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff8fc211b9 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff9326a001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff9326a05c std::terminate() + 16
8 libc++abi.dylib 0x00007fff9326b152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff8fc20e7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff94ae9d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff97d7f71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff8d0b462b -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff8d0b4784 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x00000001066f05be -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff94ae0fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff94ae0f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff8d09c347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff8d0928bb loadNib + 322
19 com.apple.AppKit 0x00007fff8d091db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff8d091cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff8d091c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff8d302cd7 NSApplicationMain + 398
23 com.apple.Safari.framework 0x00000001068f90ba SafariMain + 166
24 com.apple.Safari 0x00000001066e0f24 0x1066e0000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8f2f87e6 kevent + 10
1 libdispatch.dylib 0x00007fff9403c786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9403b316 _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8f2f8192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9810b594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff9810cb85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8f2f8192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9810b594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff9810cb85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8f2f7bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9810d274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x00000001077c5e8b WebCore::IconDatabase::syncThreadMainLoop() + 107
3 com.apple.WebCore 0x00000001077c39a4 WebCore::IconDatabase::iconDatabaseSyncThread() + 500
4 com.apple.JavaScriptCore 0x000000010710127f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff981098bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff9810cb75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8f2f667a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f2f5d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff91264df5 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff91264d35 thread_fun + 24
4 libsystem_c.dylib 0x00007fff981098bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff9810cb75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff662de418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff662de440 rsp: 0x00007fff662de418
r8: 0x00007fff7d871fb8 r9: 0x00007fff662ddea8 r10: 0x00007fff8f2f7d0a r11: 0xffffff80002dad60
r12: 0x00007f867143e720 r13: 0x0000000000000005 r14: 0x00007fff7d874960 r15: 0x00007fff662de590
rip: 0x00007fff8f2f7ce2 rfl: 0x0000000000000246 cr2: 0x00007f867184bffe
Logical CPU: 0 -
My iPhone camera will not open up. When I press on the icon it open and closes quickly. When I open it from my home screen it reboots my phone. What should I do?
Tried that and it still isn't working. Not sure if it's software thing but I just noticed when I swipe up my control center the flashlight option is not available as well. I'm not sure why this is. I have a 5s with the newest software. That's for the suggestion
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HT4528 The Brightness and Wallpaper setting on my iphone 5 will not open. What can I do?
The Brightness and Wallpaper setting of my iphone 5 will not open. All other settings open and work fine. What could be the problem?
Hi FPS16005,
Welcome to the Support Communities!
For initial troubleshooting, I would suggest restarting and resetting your iPhone, and also updating it to the latest version of the iOS software.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
iOS: How to update your iPhone, iPad, or iPod touch
I hope this information helps ....
Have a great day!
- Judy -
Upgraded to lion and now songs and books bought on my Mac will not open on my iPad....songs are " waiting" forever and books will not open when
selected. Thanks for any help anyone might be able to provide.Upgraded to lion and now songs and books bought on my Mac will not open on my iPad....songs are " waiting" forever and books will not open when
selected. Thanks for any help anyone might be able to provide. -
Could not access Creative Cloud today without updating it. After update it will not open. It spins for five seconds then closes. Mac Pro tower 3 yrs old 12 gb ram os 10.7.2
I was unable to access the laptop last night to create a new user; however my client would perfer not to try a second account since that would make it unusable for him while we test the second profile.
Also John Sophos was installed after this started to verify that it was not a virus/malware (I know pointless step but it has happened to me before) so I don't think that is the problem -
HT201320 when i tap mail contacts and calendars...it will not open, just remains grey
when i tap...contacts, mail, and calendars, it gets stuck and will not open to change
you send email using the Mail app, not Mail, Contacts, Calendars is settings.
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Cannot print from Address Book! Print freezes and will not proceed.
I want to print an address list for Christmas cards. When I select the Group, select all and select Print I get the option box. I then select my printer and use the down arrow to open the dialog box that shows I am printing from Address Book and gives the different forms I can use (ie list, label, envelope) as well as the fields to include in the list. Once I have everything selected I click the Print radio button. All of the information under the Address Book options line disappears. Print remains highlighted and my printer Que never opens or appears. If I manually open the printer there is no print job showing. At this point the Address Book application is frozen. I cannot select cancel on the print dialog box (I can click it, but it does not highlight and it does not close the dialog box! In order to get out of this situation I have had to close Address Book. The quit option on the menu does work and Force Quit is unnecessary.
I actually spoke with AppleCare on this issue on Friday 05 Dec 2008. The tech I spoke with knew of no other such situations, but when I started checking on this discussion page I see a posting from REECO from clear back on 24 Sept 2008. His posting can be found at http://discussions.apple.com/message.jspa?messageID=8161605&tstart=0
The technician had me do several things. One was to pull my Caches folder out of my system Library folder. He also had me remove some Address Book preference items. The end result of these actions was a Mac Pro that would not boot! (The failure followed an Address Book crash with a "KERPROTECTIONFAILURE" and the message that some QualityMedia plugin might have created the problem!)(I could find no such plug in either on my system or via Google search!) The tech had asked me to boot to safe mode by booting while holding down the shift key untill the spinning gear appeared. The machine never progressed to a successful boot! I ended up having to use a 2nd hard drive and physically place it in internal slot 1 on my Mac Pro proceeding to reinstall Tiger! The bad news is that this did NOT solve my printing problem.
If I am attempting to print from a new install with just the Apple address card and the Owner's card in Address book the print proceeds fine. Once I import my data I am back to the same print failure.
Some diagnostic steps I have tried. I have tried USB local printers and bonjour printers. I have used Epson and Canon printers. I have tried to print to a PDF. I have tried printing from another computer (12 inch PowerBook) with identical results!
At this point I am going to call AppleCare Monday morning and see if anyone there has any more suggestions. Any suggestions this forum has will be received gratefully!I was having the same crash or "just not print" problem as seen in other posts. I was able to fix it however, by making changes in some of the address cards I was going to print. By editing the "parent", "child", "spouse" fields which will get added to the name line of the label, I was able to get labels to print (or pdf preview) without difficulty.
I did not try and determine exactly what the problem was, but basically did a data cleanup. Since I didn't know that those fields would print, I had previously included information beyond just a name in the fields, like birthdates and such, eg. "Jimmy - 12/1/05". After either removing the fields entirely where I didn't really need them, or just cleaning them down to names only, they printed just fine. I'd considered trying to disable the feature entirely but the data cleanup was not hard for a dozen or so names. -
hey can someone help me please
my twitter app will not open or my setting and contacts, aslo my iphone will not sync with itunesBasic troubleshooting of the device from the User's Guide is reset, restart, restore. Has any of this been tried?
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I can't get my itunes to start sync. the device is recognized but sync will not start. it just says step 1 of 6 but can't complete any of the steps. help!
I dumped my prefs and restarted and was able to get mail and address book to open. I did have to re-setup my mail account though mail still had all my folders thanks goodness...
New problem though now my phone won't sync. When I connect it to the dock iTunes says that there is an error and it cannot sync. I was getting something like that before and I had to do a restore on the iPhone software. -
Conversations From Outlook 2013 in Native IOS7 IPhone 5S Will Not Open
I am using Outlook 2013 on my Windows 7 Laptop as my mail client. I have my work account attached as an account. I use the Conversation feature from within Outlook 2013. When I try to open those emails on my phone they will not open. They are denoted with a >>
The emails that are single threaded show up as > on the right side next to the time and I am able to open up and read those emails.
Is there some setting I am missing. I just switched to Iphone from using Android since its inception. I'm IT Savvy but Iphone dumb. Please help as it is annoying that I cannot open up those conversations/email on my phone.
Even sliding the mail and clicking on "more" does not do anything
Thanks,
g.godarHi, Thank you so much for the info.... I really do appreciate it. We had the laptop updated by way of a system upgrade with RAM and an additional SSD drive. Once reconfigured all programs were reinstalled but Iphoto is not among them. Iphoto was on the laptop when purchased so we have no additional discs. Before the laptop was updated we backed the photos up to an extrenal hard drive so we have them, but cant access them. Could I purchase Iphoto 8 stll? Would this work? We would also require an external CD drive as we no longer have the disc drive in the laptop (I think the extra new bits took over). You may have noticed I have very limited knowledge on computers so any help dispite how simple it may sound to some would help me greatly. I just want all my photos back .... Thanks inadvance... Hope to hear soon x
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my iphone apps will not open
Have you tried closing the apps? Double click the home button to reveal the multitasking screen. Hold down on one of the apps there. The icons should start to wiggle. There is also a red buttonn with a line through it at the top left hand corner. Tap that to shut down the app completely as if you were force closing an app on the mac or windows. Do this to all of the apps in the multitasking bar.
Hope this helps
0 0
piedude U -
After startup firefox will not open immediately sometimes must reboot laptop ??
after start-up I double click on the desktop icon or right click to open and FF will not open. I then must reboot the laptop and it usually opens. It seems to reopen ok later after closing the browser during the day. I had a box appear on opening for awhile that showed some upgrades for some apps (that I always declined) and then it went away after while. Sometimes when I go to open the box appears very briefly and as just a border of the box and then disappears. Could that be the reason for the hangup? Any input would be helpful. Should I maybe just reload the latest upgrade. thanks ahead of time helpful people. :o))
Try a clean reinstall.
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
* Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup
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