Mail & address book not linked

The Mail program is supposed to understand if an incoming email address is in my Address Book and not put it in the Junk folder but that function has stopped working. Is there a way to update or reboot that capability?
Marc

What do you see in the Junk Mail panel of Mail's preferences? Are the right "exempt" categories checked? It might help to click on the "Reset" button and start over.

Similar Messages

Imported Address Book not linking - when typing, results are red

OS - Windows Vista
Thunderbird Version 24.6.6
Issue: Address book was imported into Mozilla from Windows Live Mail 2006. When trying to send an email, even though the contacts are listed in the address book, when typing them out in a new email, they are still flashing up in red.
Troubleshooting performed: Composed new mail, typed out email manually - this added to address book. There were four copies of the address book listed, deleted the duplicates and migrated the addresses from the imported book to Personal Address Book. Still not working. Opened Address book and selected contact, attempted to compose mail to selected contact, failed. Checked Address Book entries - found that the entries didn't import properly into the following fields:
First, Last, Email - rather they got imported as Display Name, Nickname (with nickname being the email address)
Solution: Went into each contact, and modified them by moving the 'nickname' (which contained the email address) to the 'email address' field. Now able to send emails through to the contact.
Questions:
1) When importing the Address from Windows Live Mail - how can we stop it from importing/mapping the email address field into the nickname field?
2) Is there a faster way to update all the contacts to copy across from Nickname field to the Email field?
Thanks,
Angela

If you import via CSV fie, you should be shown a dialog that asks you to re-sort address book fields so the fields in the imported address book correspond with those in Thunderbird's Address Book.
Did this not happen?
See "From somewhere else to Thunderbird:" here:
http://www.ramsden.org.uk/11_Thunderbird_Settings_and_the_Profile.html
I don't know of any easy way to work directly with the address book file itself; it's not organized in a user-friendly manner internally. These matters are usually best addressed either before importing (i.e. tweak the CSV file in a spreadsheet program) or via the import dialog.
Alternative formats such as vcf or vCard may avoid the need to massage the data, but IMHO are less suited to managing address books. If you can use these formats, this add-on can be useful:
https://nic-nac-project.org/~kaosmos/morecols-en.html

Linking Windows Live Mail address book to LR4

I am having trouble linking my Windows Live Mail address book to LR4?

I'm doing this as follows:
CTRL-SHIFT M then Send without filling in To: and Subject: and in From: Windows Live Mail, file prepares in LR, I use a preset to resize the photo, then Windows Live Mail opens with the file attached, and cursor blinking in address bar, and you have accesss to address book as usual.
How do you do it ?
Frans

Mail, Address Book, iCal, iTunes not opening

Today I came in and Parallels was totally locked up. I quit all applications and restarted the iMac. Once it was restarted I could no longer open Mail, Address Book, iCal or iTunes. All other apps work except these very important ones. Any ideas? I've ran disk utilitiy and verified and repaired all file permissions and checked the disk. Still the same problem.

Hi Kevin
it's possible that Console may show a useful pointer to the reason, or mention a log which does...
if not..
I would Verify/Repair the disk (not permissions) & then if no problems are found reinstall OS X (which should retain your users/settings/files, but have a backup anyway), Quick & easy with 10.6.
You could download & try the 10.6.4 combo first, if you wish - sometimes this fixes things.

Please Help! Suddenly unable to open Mail, Address Book etc

This morning when I woke up my IBook my Mail was still open from yesterday. When I tried to open ICal it kept crashing. So I restarted and then suddenly ITunes, Mail, Address Book and ICal would not open at all!! (However, it seems that iPhoto, Appleworks, Safari etc is fine).
I do have a IPhone, but haven't synced in a week or so. Not sure that that would be relevant at all.
The other weird thing that has happened, is that all the info on the top right hand corner of my menu bar (my airport, date, weather snitch, spotlight etc) disappeared a few weeks ago. It has been blank there ever since. When I just did a check of those applications ( internet connect, weather snitch) they also didn't open now.
Thanks in advance for any advice at all...
BTW, I just ran verify disk, and it stopped with this error message:
" the underlying task reported failure on exit" - The volume needs to be repaired.
Really hoping that someone can help me with this!
Message was edited by: ALSVLA

Hi ALSVLA, and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Tiger Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!

Is there a way to import my yahoo mail address book?

Is there a way to import my yahoo mail address book?

AddressBook shouldn't have any problem with the vCard format - which Yahoo can export to... In fact, I've done this before.
On the Yahoo AddressBook page, click the link for 'Import/Export'
On the next page, in the export section, choose 'vCard single file'
Then in AddressBook, you can simply drag the vCard to the window or go to File>Import>vCards...

How do i delete all my contacts in mail address book

how so i delete all my contacts in mail address book, i have 1,042,000 blank contacts.

In Lion, the user's LIBRARY folder is hidden. So, it's not visible automatically.
Open Finder.
At the menu items at the top of your screen, click on GO (where you see Finder, File, Edit, View, Go, Help)
Next within the GO options, select the 'Go to Folder' option. You will see a window open to enter text.
Enter ~/Library and click the GO button.
Now you'll be in your user LIBRARY where you need to be to get to your address book file previously mentioned.
You want to open the Application Support folder then from inside there open the AddressBook folder. Then you can follow Barney's instructions.

Mail & Address Book with Exchange = Problems Problems Problems

Hi All,
There is a serious issue with Mail/Address Book in Lion with Exchange Server 2010. I have had nothing but grief since upgrading and I have been able to recreate my scenario on two macs using two different profiles so I know it's not related to any settings or anything. None of these problems appear in Outlook 2011.
Basically, to sum up the massive list of problems:
The connection to Exchange drops all the time. I have to use to function "Take my accounts online" about 60-70 times per day.
Trying to send new e-mail often results in a pop-up box indicating that the server isn't available to send (with the options to Try Again With Selected Server or Try Later)
GAL look up for names takes forever. Sometimes the GAL will come up right away, but often times, there's the spinning progress indicator that can take upwards of 1-3 minutes to find the name in the GAL. Same in Address Book, spinning indicator trying to retrieve the GAL.
When sending e-mails, Mail seems to "duplicate" the last name of the person I'm sending the e-mail to if I've already sent them an e-mail in the past (even if I clear the previous recipients list). For example, "John Smith" would appear as "John Smith Smith"
Trying to move messages often fails. I suspect this is due to issue #1 above.
Like I mentioned, none of these problems occur in Outlook. Granted, I would much prefer to use Mail as the search functions are much faster and the program is snappier.
Has anyone else experienced similar issues with Mail on Lion + Exchange 2010 servers? At this point I'm wondering if it's potentially a configuration issue with our exchange provider (and if so, what would it be?).
Cheers,

I'm having this same problem with syncing address book to exchange contacts. I know I have the correct exchange server specified because I have it in both Apple Mail and on my phone. Also, In the past i have been able to sync address book, but at some point that stopped working. Exchange is syncing perfectly ota to my phone, but I hate to go into OWA to add or change contacts.

Strange Problem with Mail & Address Book

Hi,
I'm having a strange problem with Mail & Address Book.
When I go to compose a new message from Mail and hit the Address button (to show my email addresses), it won't launch the contacts window!
I get this log from console;
2007-10-15 22:55:59.079 Mail[410] * -[NSCFArray objectAtIndex:]: index (0) beyond bounds (0)
If I try to launch the Address Book from my Applications folder, it won't open, and it gives me this log from console;
2007-10-15 22:57:57.348 Address Book[417] * -[NSKeyedUnarchiver initForReadingWithData:]: data is NULL
Oct 15 22:57:57 PB-G4 /Applications/Address Book.app/Contents/MacOS/Address Book: CGImageSourceCreateWithData data parameter is nil\n
2007-10-15 22:57:57.350 Address Book[417] Don't know about packed image EditLeftCapStd
2007-10-15 22:57:57.350 Address Book[417] Exception raised during posting of notification. Ignored. exception: * -[NSCFArray addObject:]: attempt to insert nil
If I quit Address Book, i'll get this from console;
2007-10-15 22:58:37.892 Address Book[417] -[ABAddressBook setDefaultCountryCode:] called with a unknown country code 'us'
I tried deleting the preferences, re-installing Address Book, also tried creating a new user, again no luck!
Can somebody help!!!
Please?!

Hi dp13.
Do you have any Address Book plug-ins or system utilities that could interfere with Address Book? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/Address Book Plug-Ins/
~/Library/Address Book Plug-Ins/
To make accurately reporting this information easier, you may open /Applications/Utilities/Terminal, type the following command (you can just copy it here and paste it in Terminal), and press <Return>. You can then copy the output of that command from Terminal and paste it in your reply to this post:
ls -1 /Library/Address\ Book\ Plug-Ins ~/Library/Address\ Book\ Plug-Ins
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.
<hr>
Did you also reinstall the appropriate Combo Update after reinstalling Address Book?
Quit all the applications and verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with the computer:
About the Mac OS X 10.4.10 Combo Update
Mac OS X 10.4.10 Combo Update for PowerPC
Mac OS X 10.4.10 Combo Update for Intel
After installing the Combo Update, the computer may restart twice and the first restart may take several minutes. This is normal.
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk and back up before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.

POP3 Mail & Address Book contacts have gone!

I recently did some housekeeping on my Mum's iBook G4 (OSX 10.4.10), part of which was purchasing and installing SpamSieve into Mail. This all went fine. Today she said all the mail in her POP3 inbox had gone, she couldn't send/receive and all her address book contacts had gone (Except hers and Apples).
I've got the iBook now and have noticed that her account type in Mail has somehow changed to a .Mac account (did I somehow do this, or did she???). This is obviously the root of the problem as the
email address now has '@mac.com' appended to the end and the incoming mail server is now 'mail.mac.com' and the outgoing is 'smtp.mac.com:heremailaddress' which is all wrong. I'm unable to change the account type back to POP or the incoming mail server from 'mail.mac.com' (it's greyed out) back to what it was.
I have now created a second account with the correct POP settings and have received in all unread email, but the read email messages have gone. I am unable to send as the new correct pop account is only offered the incorrect outgoing server ('smtp.mac.com:heremailaddress').
Having read several post on this forum, I feel the Mail/Address Book issues are connected and that maybe the application(s) database(s) have been corrupted. I've tried the Address Book remedy at http://discussions.apple.com/thread.jspa?messageID=5248351&#5248351 but this does nothing. The 'user'>Library>Mail folder shows the two accounts as two separate folders. The recently recreated account folder has the new unread messages in the 'INBOX.mbox folder, but the older account folder (which now has 'MAC-' added to the front of its name) only has 'info.plist' in a 'INBOX.imapmbox' folder!
I don't believe any back-ups are available. Can anyone help me restore her old unread mail, and possibly her address book contacts?
I've also just noticed that SpamSieve does not launch as it should when I launch Mail, even though It was purchased and the scripts installed correctly.

Didn’t you make a backup prior to the housekeeping?
I don’t know why would Spotlight find contacts that are gone from Address Book (if that’s what you mean), but as far as Mail goes, under some circumstances (e.g. lack of available disk space, filesystem corruption, repeated crashes), Mail may discard the current ~/Library/Preferences/com.apple.mail.plist preferences file and create a new one. This file is where all the account settings are stored. As a result, all the non-.Mac account settings (but not the messages themselves) are lost. If you had a .Mac account, its settings would appear to have been preserved because Mail would set up that account automatically using the System Preferences > .Mac settings.
What’s the capacity and space available on the startup disk? Take a look at the comments about disk space in the following article, in case they apply to you:
Problems from insufficient RAM and free hard disk space
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what’s it all about?
After having fixed all the filesystem issues, if any, and ensuring that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), quit Mail if it’s running, and make a backup copy of the ~/Library/Mail folder, e.g. by dragging it to the Desktop while holding the Option (Alt) key down, just in case something else goes wrong while trying to solve the problem. This is where all your mail is stored.
You have three options now:
(1) Restore ~/Library/Preferences/com.apple.mail.plist from a backup if you have one. Mail shouldn’t be running while you do this.
(2) Set up your mail accounts again (you may want to quit Mail and trash the new com.apple.mail.plist first to start over). If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done. You’ll also have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
(3) Mail may have renamed the old preferences file to com.apple.mail.plist.saved. If that’s the case, you may try trashing the new com.apple.mail.plist and renaming the old com.apple.mail.plist.saved back to com.apple.mail.plist. Again, be sure Mail isn’t running while doing this. Given the circumstances, there exists the possibility that com.apple.mail.plist.saved became corrupt, but that often is not the case and the settings can usually be restored by just renaming the file back to com.apple.mail.plist.
As a side effect of re-creating com.apple.mail.plist, Mail might rename Outbox (which is where messages waiting to be sent are stored) to Delivered. The name of that mailbox is actually a misnomer, as it would contain messages (if any) that couldn’t be delivered for some reason. You can delete that mailbox if you wish.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

How to import attachment into Address Book "Notes" field

Is it possible to import an attachment into the Address Book "Notes" field? Jpg, PDF, pages doc, whatever...? Don't really care if the file is "visible" (IE if photo, can actually SEE photo)... a clickable icon would be fine.
Thanks
Ian

Hi and Welcome to the Forums!
I'm not aware of any direct connector provided by RIM for this purpose. They do supply an ASCII/CSV import capability...see this KB:
KB11194 How to import contacts from an CSV file to the BlackBerry device
You'd have to find out from AOL how to get your contacts exported to an ASCII or CSV file.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Mail addresse book

I can see and use my address book, but I can no longer edit it. It always was extremely difficult to edit, and a very very poor design. The only thing worse is this discussion forum, finding how to post a question, and how to access anything. [rant removed]
G-5 Mac OS X (10.4.9)

Hi
Welcome to Apple Discussions
The best place to post your question is the Mail & Address Book - Tiger forum.
With that said, when you highlight a person in the Address Book, what happens when you select Edit>Edit Card or Apple Key + L? Personally, I find the design workable, although there is definitely room for improvement. Maybe we'll see that in the next version of OS X, making its debut sometime this Spring.
If you find the Edit command does not work, perhaps the preference file is corrupt. Go to your Finder. There, navigate as follows (in column mode):
HD>Users>Your User Account>Library>Preferences. There, look for com.apple.AddressBook.plist. Single-click and drag to the desktop. Restart the Address Book. Try to edit a card. Any change?
Post back

Address book not syncing with Exchange contacts

Address book not syncing with Exchange contacts
After update to Mountain Lion contacts/address book is not syncing from Exchange Account.
Calendar sync is OK.
What to do?
Some information:
MacBook Pro late 2011
OS: Mountain Lion (10.8)
Mail version: 6.0
Address book version: 7.0

Waiting was the key solution here!
After waiting aprox 2/3 hours it worked. Changed nothing...

Moving Mail, Address Book and Keychains from Old Computer to New Computer

My issue: Moving mail, address book and keychains from Panther (old machine) to Leopard (new machine). Old machine (500mh G4 power pc) will not connect directly via firewire to new machine (iMac intel). So, I have to move the files manually via a firewire hard drive.
I am looking for a document that will tell me exactly which files to move. Can someone please help me find this document? Thank you. Dale
P.S. I have no issues with installing Leopard. I only need to move the mail, address book and keychains from old to new machine. No .mac account is available.

for address book: go to your old mac, launch ab, and go to file>export and export your contacts as vcards, select all cards before that, then bring that export file to the new mac, and launch ab there, then go to file>import as vcards and you should be set as far as contacts are, but not as far as groups if you have extensive groups. that would be the safe option. the other option is to go to homefolder/library/application support/address book and move that folder to the new mac. the only question i have is... is the database structure and files the same between panther and leopard, which is why i suggest the first option of import/export of vcards.
for mail, in your old panther go to homefolder/library/mail and move that mail folder to the new mac. make a copy of that folder, then move one copy to the same location in the new mac.
for keychain, in your old panther go to homefolder/library/keychain, you want to bring the file that is in that folder to your new mac. make a copy of that folder, then move one copy to the same location in the new mac.
once that is done, you may have to do some more steps with mail, once you launch mail, such as importing mailboxes. let me know if that is the case.
hope this helps

"Sender is not in my address book" not working

Hi
I don't remember when this first started happening - I know it used to work on my PowerBook. I got my new Mac and set up Mail with a series of simple rules. I have five main accounts (which I have colour coded), and what I want is: if the sender is not in my address book, move to trash and colour the appropriate colour. Simple enough - I have set up five rules; one for each account.
The rules usually work, but not always, and I can't see a common denominator, ie some from people not in my address book don't get trashed, and some from people definitely in my address book get trashed.
Any ideas?
tks

Hi James,
Hard to tell if the problem is in Mail, Address Book, or Spotlight, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
Any change?

Mail & address book not linked

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