Mail and address book problems after updating to snow leopard

Hello, I recently installed snow leopard on a an imac running os10.2. The installation process stalled and I called Apple and spoke to someone who had me shut down the machine and start again. The second attempt worked but when I first opened Mail there were no messages all mailboxes were empty and I was unable to send messages. I tried "rebuild" and nothing happened at first but on a later restart the messages finally showed up and the program worked normally. OK. But now I find that of my hundreds of contacts in "Address Book" only a few of them remain. "Address Book" doesn't have a rebuild command. "Help" says to look for the particular folder from the old system and copy it to the new but I can only locate that folder in the new system. None of the old system is there, and why should it be? I wouldn't want the old system software taking up all that space when it isn't needed.
Does anyone know how I might recover those contacts?
thank you for your kind attention,
Julian

Hi,
I'm sorry that number was from memory. I checked the disk that came with the computer and I find that it was version 10.4.1
Thanks for your interest.
Julian

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I've gone for hours through all kinds of forums without finding a proper answer, so here I am.
This morning I've installed OS Snow Leopard 10.6.3 on my iMac, previously I had OS Tiger 10.4.11 running. Everything seemed fine until I restarted and then I started getting "USB drawing too much power" promps all over the place even though the only thing that's attached to the iMac is the keyboard and the mouse (they both work fine). The process went like this:
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One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
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Reboot, test again.
Did we get the warning in Safe Mode?

How to move Mail and Address book content from 10.3 emac to 10.5 iMac

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Richard

I cannot find a migration assistant. I have copied the Mail and Address Book applications over from 10.3 to 10.5 and tried using mailboxes import, but 10.5 Mail will not accept any of the options. The same for address book. Can you give more specific instructions?
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Migration Assistant is in you Utilities folder and should have asked to be run during the installation.
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Migration Assistant will do all of this for you.
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Message was edited by: Barney-15E

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Lost all of my contacts in Address Book
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Mail and Address Book are crashing

Starting yesterday evening, both Mail and Address Book are crashing immediately after I open them. On both programs, I get the error message, "Mail quit unexpectedly" or "Address Book quit unexpectedly". When I click the button for details, it displays a long series of code.
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Any other troubleshooting ideas?

Here is the error code copied and pasted from the "Details" section of the error message. This is the one that comes up for Mail.
Process: Mail [4239]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 4.3 (1081)
Build Info: Mail-10810000~1
Code Type: X86-64 (Native)
Parent Process: launchd [122]
Date/Time: 2010-07-29 21:26:19.224 -0700
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6
Interval Since Last Report: 110130 sec
Crashes Since Last Report: 619
Per-App Interval Since Last Report: 40720 sec
Per-App Crashes Since Last Report: 44
Anonymous UUID: 72639B47-E21B-49A6-A494-E53C4305EEF2
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 8 Dispatch queue: com.apple.root.default-priority
Application Specific Information:
abort() called
* Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Insufficient arguments for conversion characters specified in format string.'
* Call stack at first throw:
0 CoreFoundation 0x00007fff83deecc4 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff8168d0f3 objcexceptionthrow + 45
2 Foundation 0x00007fff80cbd2e2 ResolvePredicateArgument + 328
3 Foundation 0x00007fff80c98a13 qfqp2performParsing + 4771
4 Foundation 0x00007fff80cb8daa +[NSPredicate predicateWithFormat:argumentArray:] + 59
5 Exchange 0x00000001167530de -[NSObject(ABExchangeMapper) exchangeMappingForEntity:withKey:keyType:prefetchKeys:] + 93
6 Exchange 0x000000011675aedf -[ABExchangeOperation moveItemsWithIdTypes:toFolderIdType:error:] + 345
7 Exchange 0x0000000116763305 -[ABExchangeSendLocalContactChangesOperation sendMove:] + 2048
8 Exchange 0x000000011676012c -[ABExchangeSendLocalContactChangesOperation sendMoves:] + 195
9 Exchange 0x000000011676507a -[ABExchangeSendLocalContactChangesOperation sendQueuedLocalChanges] + 1376
10 Exchange 0x000000011675e0c5 -[ABExchangeSendLocalContactChangesOperation main] + 186
11 Foundation 0x00007fff80c90061 -[__NSOperationInternal start] + 681
12 Foundation 0x00007fff80c8fd17 ___startOperations_block_invoke2 + 99
13 libSystem.B.dylib 0x00007fff83f1d1b0 dispatch_call_block_andrelease + 15
14 libSystem.B.dylib 0x00007fff83efb751 dispatch_workerthread2 + 239
15 libSystem.B.dylib 0x00007fff83efb088 pthreadwqthread + 353
16 libSystem.B.dylib 0x00007fff83efaf25 start_wqthread + 13
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff83ee12fa machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff83ee196d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83d8a3c2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83d8984f CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox 0x00007fff8192f91a RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox 0x00007fff8192f71f ReceiveNextEventCommon + 310
6 com.apple.HIToolbox 0x00007fff8192f5d8 BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit 0x00007fff8626c29e _DPSNextEvent + 708
8 com.apple.AppKit 0x00007fff8626bbed -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9 com.apple.AppKit 0x00007fff862318d3 -[NSApplication run] + 395
10 com.apple.AppKit 0x00007fff8622a5f8 NSApplicationMain + 364
11 com.apple.mail 0x0000000100001828 0x100000000 + 6184
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff83efa08a kevent + 10
1 libSystem.B.dylib 0x00007fff83efbf5d dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff83efbc34 dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x00007fff83efb75e dispatch_workerthread2 + 252
4 libSystem.B.dylib 0x00007fff83efb088 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff83efaf25 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff83ee12fa machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff83ee196d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83d8a3c2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83d8984f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff80ca1a18 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00007fff80ca18f7 -[NSRunLoop(NSRunLoop) run] + 77
6 com.apple.MessageFramework 0x00007fff85bb750d -[RSSInterchange _runManager] + 1445
7 com.apple.Foundation 0x00007fff80c66e8d _NSThread__main_ + 1429
8 libSystem.B.dylib 0x00007fff83f1a456 pthreadstart + 331
9 libSystem.B.dylib 0x00007fff83f1a309 thread_start + 13
Thread 3: Dispatch queue: com.apple.root.default-priority
0 libobjc.A.dylib 0x00007fff816875f0 object_getClass + 11
1 com.apple.CoreFoundation 0x00007fff83d72cb5 _CFAutoreleasePoolPop + 213
2 com.apple.Foundation 0x00007fff80c90194 -[__NSOperationInternal start] + 988
3 com.apple.Foundation 0x00007fff80c8fd17 ___startOperations_block_invoke2 + 99
4 libSystem.B.dylib 0x00007fff83f1d1b0 dispatch_call_block_andrelease + 15
5 libSystem.B.dylib 0x00007fff83efb751 dispatch_workerthread2 + 239
6 libSystem.B.dylib 0x00007fff83efb088 pthreadwqthread + 353
7 libSystem.B.dylib 0x00007fff83efaf25 start_wqthread + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff83ee12fa machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff83ee196d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83d8a3c2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83d8984f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff80ce64c3 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff80c66e8d _NSThread__main_ + 1429
6 libSystem.B.dylib 0x00007fff83f1a456 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff83f1a309 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff83f24dce select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff83dabe92 __CFSocketManager + 818
2 libSystem.B.dylib 0x00007fff83f1a456 pthreadstart + 331
3 libSystem.B.dylib 0x00007fff83f1a309 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff83ee12fa machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff83ee196d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83d8a3c2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83d8984f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff80ca1a18 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00007fff80ca18f7 -[NSRunLoop(NSRunLoop) run] + 77
6 com.apple.MessageFramework 0x00007fff85bea198 +[_NSSocket _runIOThread] + 78
7 com.apple.Foundation 0x00007fff80c66e8d _NSThread__main_ + 1429
8 libSystem.B.dylib 0x00007fff83f1a456 pthreadstart + 331
9 libSystem.B.dylib 0x00007fff83f1a309 thread_start + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff83efaeaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff83efb2bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff83efaf25 start_wqthread + 13
Thread 8 Crashed: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x00007fff83f53b6e _semwait_signalnocancel + 10
1 libSystem.B.dylib 0x00007fff83f53a70 nanosleep$NOCANCEL + 129
2 libSystem.B.dylib 0x00007fff83fb03c6 usleep$NOCANCEL + 57
3 libSystem.B.dylib 0x00007fff83fcf97c abort + 93
4 libstdc++.6.dylib 0x00007fff86ee95d2 _tcf0 + 0
5 libobjc.A.dylib 0x00007fff81690d29 objcterminate + 100
6 libstdc++.6.dylib 0x00007fff86ee7ae1 _cxxabiv1::_terminate(void (*)()) + 11
7 libstdc++.6.dylib 0x00007fff86ee7b16 _cxxabiv1::_unexpected(void (*)()) + 0
8 libstdc++.6.dylib 0x00007fff86ee7bfc _gxx_exception_cleanup(_Unwind_ReasonCode, UnwindException*) + 0
9 libobjc.A.dylib 0x00007fff8168d192 object_getIvar + 0
10 com.apple.Foundation 0x00007fff80cbd2e2 ResolvePredicateArgument + 328
11 com.apple.Foundation 0x00007fff80c98a13 qfqp2performParsing + 4771
12 com.apple.Foundation 0x00007fff80cb8daa +[NSPredicate predicateWithFormat:argumentArray:] + 59
13 com.apple.ExchangeSource 0x00000001167530de -[NSObject(ABExchangeMapper) exchangeMappingForEntity:withKey:keyType:prefetchKeys:] + 93
14 com.apple.ExchangeSource 0x000000011675aedf -[ABExchangeOperation moveItemsWithIdTypes:toFolderIdType:error:] + 345
15 com.apple.ExchangeSource 0x0000000116763305 -[ABExchangeSendLocalContactChangesOperation sendMove:] + 2048
16 com.apple.ExchangeSource 0x000000011676012c -[ABExchangeSendLocalContactChangesOperation sendMoves:] + 195
17 com.apple.ExchangeSource 0x000000011676507a -[ABExchangeSendLocalContactChangesOperation sendQueuedLocalChanges] + 1376
18 com.apple.ExchangeSource 0x000000011675e0c5 -[ABExchangeSendLocalContactChangesOperation main] + 186
19 com.apple.Foundation 0x00007fff80c90061 -[__NSOperationInternal start] + 681
20 com.apple.Foundation 0x00007fff80c8fd17 ___startOperations_block_invoke2 + 99
21 libSystem.B.dylib 0x00007fff83f1d1b0 dispatch_call_block_andrelease + 15
22 libSystem.B.dylib 0x00007fff83efb751 dispatch_workerthread2 + 239
23 libSystem.B.dylib 0x00007fff83efb088 pthreadwqthread + 353
24 libSystem.B.dylib 0x00007fff83efaf25 start_wqthread + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff83efaeaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff83efb2bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff83efaf25 start_wqthread + 13
Thread 8 crashed with X86 Thread State (64-bit):
rax: 0x000000000000003c rbx: 0x0000000121b7fb20 rcx: 0x0000000121b7fad8 rdx: 0x0000000000000001
rdi: 0x0000000000000c03 rsi: 0x0000000000000000 rbp: 0x0000000121b7fb10 rsp: 0x0000000121b7fad8
r8: 0x0000000000000000 r9: 0x0000000000989680 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x00007fff70238190
rip: 0x00007fff83f53b6e rfl: 0x0000000000000247 cr2: 0x000000024d87d880
Binary Images:
0x100000000 - 0x100337fe7 com.apple.mail 4.3 (1081) <B5D3B6C6-46AF-8F26-A083-77095AC1BC96> /Applications/Mail.app/Contents/MacOS/Mail
0x115b9a000 - 0x115b9afff com.apple.JavaPluginCocoa 13.2.0 (13.2.0) <18D9A7A8-ECFF-123C-013D-1E36D279D150> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa
0x115c2f000 - 0x115c46fe7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <1B9D1076-CC7C-521A-676C-F7BE51F65271> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x115c77000 - 0x115c9afff com.apple.Mail.Syncer 4.3 (1081) <C8C89888-1EF8-A6B0-DBA7-AC3E5868036E> /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncsc hema/Contents/MacOS/Syncer
0x116641000 - 0x116654ff7 com.apple.AddressBook.LocalSourceBundle 1.0.2 (870) <C529E51F-21CB-F970-E967-226A19D0A7C2> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x116660000 - 0x116663fff com.apple.yahoo.syncframework 1.3 (51) <CA576950-A922-EDA0-96BC-006A701F2A64> /System/Library/PrivateFrameworks/YahooSync.framework/Versions/A/YahooSync
0x116743000 - 0x116749fff com.apple.AddressBook.LDAPSource 1.0.2 (870) <90EF059D-312C-BCC6-9464-55144979016D> /System/Library/Address Book Plug-Ins/LDAP.sourcebundle/Contents/MacOS/LDAP
0x116750000 - 0x116788ff7 com.apple.ExchangeSource 1.0.2 (870) <C1D364E3-66D4-E617-66CB-4A925A7E0602> /System/Library/Address Book Plug-Ins/Exchange.sourcebundle/Contents/MacOS/Exchange
0x116a46000 - 0x116a47fff ATSHI.dylib ??? (???) <0C6E12AA-4D29-7892-77CA-0B9D2C1627F5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x116a5c000 - 0x116a64ff7 com.apple.JavaVM 13.2.0 (13.2.0) <DD0E846A-3313-09DE-D17A-AE6A3D47DC86> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x116a78000 - 0x116a7cff7 libFontRegistryUI.dylib ??? (???) <763B8E8F-8602-2096-7CC8-CEE1F4248028> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x1181c5000 - 0x1181cbfff libgermantok.dylib ??? (???) <9EC6553C-3AB3-F43B-69C1-D12C4EBF43B7> /usr/lib/libgermantok.dylib
0x118395000 - 0x1183a7fff com.apple.mail.WebPlugIn 4.3 (1081) <D3E53ACE-3AD3-CBC6-2153-2B3762C63697> /Applications/Mail.app/Contents/PlugIns/MailWebPlugIn.webplugin/Contents/MacOS/ MailWebPlugIn
0x1183e2000 - 0x1183e6fff com.apple.audio.AudioIPCPlugIn 1.1.2 (1.1.2) <F6E20DCA-3C00-8990-1F60-E5517F7D0C77> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x1183eb000 - 0x1183f1fff com.apple.audio.AppleHDAHALPlugIn 1.8.7 (1.8.7f1) <97D7045E-CFD7-AD5C-6954-3B7C3F367C63> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x11a783000 - 0x11a7d3fff com.apple.datadetectors.actions 2.1 (102.2) <8920A4EB-4147-5623-431E-AA1C54B545DF> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/Resources/ Actions.datadetectors/Contents/MacOS/Actions
0x11bc00000 - 0x11bccbfe7 com.apple.audio.units.Components 1.6.1 (1.6.1) <19BE94A6-3948-A08E-0E37-EDF63C29D2B1> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff80003000 - 0x7fff80015fe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <30FE378B-99FE-8C7C-06D0-A3AA0A0A70D4> /usr/lib/libsasl2.2.dylib
0x7fff80016000 - 0x7fff80018fef com.apple.ExceptionHandling 1.5 (10) <FB37FB31-6509-5D96-C201-EF15AE5340A2> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x7fff800cf000 - 0x7fff80141fef com.apple.CoreSymbolication 2.0 (23) <52356932-C2D9-3867-CB4F-59990ADC2AE2> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff80142000 - 0x7fff80142ff7 com.apple.CoreServices 44 (44) <616722B1-5E79-DCCF-BF5E-0DD5802CCBD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff80143000 - 0x7fff80184fef com.apple.QD 3.35 (???) <6B7D6A89-2578-5C40-C0DE-A5BCB0AA6FD8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
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Model: MacBookPro7,1, BootROM MBP71.0039.B05, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.16.1)
Bluetooth: Version 2.3.7f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 232.89 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x06300000

Lost Mail and Address Book ikons from HD

Preparing to upgrade to Tiger OX 10 from Panther. Recommended backup all vital info. In transfer process, both Mail and Address Book ikons from HD to backup Superdisk repeatedly came up Error 50. Only success was to lose both ikons from HD and Question Mark on Address Book in dock rendering it useless. Now have Mail and a Mail copy ikon on Desktop that will not open. Likewise an Address Book ikon and four copies on Desktop that will not open. Fortunate that Mail ikon in Dock still operates allowing acess to Mail and Address Book on Mail site.
Would like to move forward. Help for an average computer user would be greatly appreciated.

Sorry for the delayed response to your e-mail. Thank you very much for taking the time to addressing my problem.
After posting the question the hard drive further deteriorated to the point where the computer became inoperative. Ended up with a new computer and a major challenge in transferring info from old to new computer. After a long day with two friends and computer programmers by day, we succeeded in retrieving and transferring the info. Whee!
Thanks again for taking the time to address my question.

Mail and Address Book text appears as gobbledygook

The software headings and some of the input text in Mail and Address Book appears as random text symbols. For example in Address Book the headings beside the input boxes (Name, Tel, Fax, E-mail, etc) appear as random symbols. In the far right hand pane that shows the content of an Address Book entry, the two input boxes at the top that should display the christian and surname have also been replaced by random symbols.
In Mail, again it's the software headings that have been corrupted (To, From, Date, cc. But also my signatures are also now made of randon symbols as is any text that I enter into the body of a new e-mail.
This has not just happened and is the result of a series of problems.
In order they were:
1) created an Automator application to search my HD and copy all images (actually just after client photography and logos) to a folder called images on my desktop...I know stupid, stupid thing to do as I forgot about all of the millions of other images contained on the HD. By the time I realised my mistake my desktop (the 'put in folder' action clearly didn't work) was swarming with images but still running. I couldn't shut the app down and had to shut down the Mac with a Power button shut down. On rebooting, the desktop would not rebuild (with approx 11,500 images sitting on it, hardly surprising) and Finder kept crashing.
2) Despite the crashed finder I managed to set up a new Admin user and log in on this. I considered a target disk mode transfer to another machine, but this would have transferd the desktop issue. Under the new login I then changed the ownership of the old User folders and transfered all of the User Library items across the new identity. This is probably not best practice, but with hideous work pressure and screaming clients I had to act swiftly.
It is probably step two that has mucked things up. Everything else seems to be acting fine - even keychain access (the keychain was dragged across from the old user id) works fine after validating access when the alert window appears.
Complete idiotic user error, I know and, frustratingly, I'm a pretty experienced user with a fairly good grasp of Mac systems...however, this has foxed me.
Any urgent thoughts would be appreciated
Kind regards
Andrew
G4 Powerbook Alu 15" Mac OS X (10.4.8)

Thanks Eric, but unfortunately my Frankenstien Automator app was moving the originals and not making copies. I thank the gods I didn't roll out the app to the guys in the office before testing it myself. You could wreak havoc with these Automator apps if you so chose!
I now have the hideous task of trying to relocate 11,500 images..clearly will never do it and will have to wait until I find missing images then go look for them. Unfortunately the app had eaten its way through my web site folder before I stopped it and the thousands of auto generated image slices, bullet points, etc have been scattered to the winds.
Roll on Time Machine and OSX.5...plus a back-up regime or a 10gb iDisk account and 100mb broadband!
Regards

Mail and Address book playing up

Hello. I am having problems with my Mail and Address book. For some reason, sent mails sometimes do not end up in the Sent folder, received emails sometimes go to the Trash without me sending them there, and I often have to resort to "Search" in the top right hand corner of the screen to find the mail I am looking for. What's more, my address book has stopped working properly: I can create groups but each group shows the general contact list by its side, even upon creation! I cannot add or delete from the group list. Basically, it seems like the two programes have gone all wonky tonky. This may or may not have to do with the recent Security Update 2012-001 Bricks Rosetta problems. I posted here in that regard but since the problems I noticed disappeared of their own accord, I did not bother reinstalling all as suggested. Reinstalling everything is simply too much hassle for me ... I use address book a lot and need things to work. Does anyone have a quick fix for this? Could this be caused by the faulty Apple January update? thank you in advance!

You should back up what you have.
Then, restart from your Mac OS X Installation Disk (insert disk and hold down C key during startup). At the first Installer screen, run Disk Utility from the menu. Use both the Repair and Repair Permissions routines on the hard drive. Do Repair first, because you problem sounds like a disk directory issue. If Disk Utility cannot make the repair, you may need a tool like DiskWarrior or TechTool Pro.

Mail and Address Book corrupted?

When I open my Applications folder, the two icons for Mail and Address Book have changed to an unfamiliar icon (it's a picture of blank pages with an overlaid "A" similar to the ruler-and-pencil application icon). Moreover, neither application will open. I've tried restarting and I haven't connected and USB devices to swap the icons (a known issue)...what's happened?
Thanks!
Matt

Quit all the applications and verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using (which you haven’t provided), unless this is the version of Mac OS X that came with the computer:
Mac OS X 10.3.9 Combo Update
You may also have to reinstall the following Security Update, which includes most of the security updates released after Mac OS X 10.3.9:
Security Update 2007-007 for Mac OS X 10.3.9
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk and back up before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.

Mail and Address Book freezing on launch

Just recently, both Mail and Address Book have started freezing immediately after I launch them. I tried using DiskWarrior, repairing Permissions using Disk Utility, and repairing my Keychain, but the problem still persists. At first, Mail displays its window as expected, but it does not respond (although I can still move the window) and I get the spinning beachball cursor. Address book just brings up a blank window, with no expected contents. Like Mail, it does not respond, I get the spinning beachball cursor, and I can still move the window.
Any ideas as to what's going on and how to fix it?

Well, I don't see that option anywhere in Verizon's webmail service. But, it looks like your other suggestion is on the right track. With some minimal experimentation, I found that when I remove the "AddressBook" folder from "Application Support," the freeze disappears. But on the down side, only two contacts show up when I open Address Book. So for now, I've put the folder back where it was originally. Do you have any recommendations on how to narrow down the problem so that I can fix the freezes without having to lose the bulk of my contacts list (and have to piece it back together)?

Mail and Address book crash

This problem started right after a made a smart group within address book and then deleted it. Address Book and Mail will not even load now. They open but have to force quit. Address book open with 0 contacts (I should have ~300).
After searching for some help I did the following but still no luck:
Repaired Permissions via Disk Utility
Deleted com.apple.AddressBook.abd.plist and com.apple.AddressBook.plist from Library \ preferences
Under Library \ application support \ renamed AddressBook file to AddressBook.old
At this point I cannot recall what order I was doing these things but eached looked like they worked for some.
Is there anything else I can do? or a trick to the order in which I need to do them? Appreciate any help I can get on this.
Both Mail and Address Book open - as soon as I click on one thing it crashed and have to force quit.
Thanks

Try this - find the /Library/Preferences folder in your user/Home folder and then locate and delete this file:
com.apple.mail.plist
*Caution* - doing this may clear your account settings so be sure to note those first in the event you are required to reconfigure, etc.
If you can get Mail to open and not crash, the first thing to do is to use the 'Mailbox/Rebuild' menu.
If still no joy, do you have a backup of your mail folder(s) you can use as replacements?
Use it if you do, then perhaps use your SL DVD and do a custom install/applications.
I really think the problem is with your main inbox, tho - located in yourUsername/Library/Mail
If you don't have a backup, of your main inbox, copy it, rename it, temporarily abandon the original inbox and see if you can import the clone.

Apple mail and address book amnesia

I recently purchased a new imac to replace my macpro. The macpro was running Snow Leopard 10.6.8
My new mac is on Mavericks. I copied the entire address book over from Snow Leopard over to Mavericks
In mail on Mavericks, when I receive an email it no longer recognizes that the email is already in my address book.
When I highlight the email address in mail it gives me the option to "add to contacts" but i know for a fact that this person is already in my address book.
In snow leopard when someone emailed me that had done so before, I was able to highlight their address and it would open their contact info in address book automatially so I could read all personal info. Now about 90% of the time it forgets that i already have this email in my address book so I must manually search for this contact
How do i force apple mail and address book to work together again?

Hi,
I have the following problem. When I updated to Mavericks (from snow leopard), the folder name "Address Book" did not change into "Contacts".
I could see that all data were still there (library/application support/address book/metadata) but when I opened "contacts" in dock it displayed "0" elements.
I could display my contacts only through Mail, which is very strange, because I could not open it in Contacts.
Again, my identity in Mail was wrong: I received the eMails with the name of client of mine (who is in my address book). The address was correct, but the label was and is still wrong.
Then I've changed the folder name from "address book" into "contacts" and now, when I open it from the docks, it display 2 elements.
1) Apple GmbH (Ltd. in Germany)
2) My personal contact data (but I had to enter all my data again). Concerning this I my be wrong but I think that before it displayed my contact/identity as "me" and now it doesn't (name/family name/company...)
I can't retrieve the data in the metadata folder.
Any idea?
Thanks,
Silvio

Mail and address book problems after updating to snow leopard

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