Mail and BTinternet email

Hi all,
I've scoured the net looking for a solution to this problem and i've tried everything.
Up until about a week ago, I was receiving email fine on my new Imac OSX 10.7.
I'm with BT Internet and when I set up my new mac I had some problems so I phoned the BT support.
They gave me some new settings which worked fine until about a week ago?
Then when I tried to access my mail the activity monitor (in Mail) shows several frozen loops as it tries to;
Synchronizing with server; Traversing mailbox heirachy, communicating with server and fetching new mail.
I phoned BT again and after 40 minutes of swapping settings from the yahoo server to BTinternet server
the problem isn't resolved. The 'technician' suggested I googled the problem as they haven't recieved the proper settings from Apple yet??
I get the exclamation warning with my mail account and an error msg saying 'Cannot recieve mail from BTinternet on server 100'
Things to note:
I've checked and re-checked all the settings in account options
My iPhone uses the same settings as were given to me by BT and I recieve mail perfectly on that. iPhone is running an older OS.
My old Imac using older mail settings (yahoo.com) receives emails fine from my BT account. Running OSX 10.5
(I'm aware that the emails are being removed from the server when I access my mail on this computer but I just tried once to check)
I tried adding a Gmail account to mail in my new Imac. Downloads emails perfectly.
So I can't work out if the problem lies with BT or Mail in OSX 10.7 or a combo of both.
Sorry for the long winded message, wanted to make it all clear...
Yours hopefully...

*BUMP*

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