Mail and Exchange Server Name Auto Resolution

Here's the configuration:
Exchange 2003 Server mail system (multiple servers)
Apple Mail under Leopard and Tiger (all of the updates applied)
Active Directory user accounts (Macs are NOT bound to A.D.)
When running the Apple Mail New Account configuration using the account type "Exchange", Mail does not seem to want to resolve the incoming mail server field to the proper Exchange server on which the user's mailbox is homed. This causes the setup process to fail. Entourage 04 and legacy mail clients (Outlook 2001, 98 and Exchange 5) all can resolve this with no problem. Since Mail uses WebDAV, I've tried using our OWA URL in that field as well, however that doesn't work either. I can get around this by locating where the user's mailbox is on one of our 8 Exchange boxes and then inputting the exact server name, but having to get that information every time makes things difficult for our field techs.
This is definitely not a problem with our DNS either as that resolves fine.
Anyone else seeing this or have a suggestion?

http://davmail.sourceforge.net/osximapmailsetup.html
http://davmail.sourceforge.net/faq.html
http://davmail.sourceforge.net/macosxsetup.html

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