Mail and internet stopped coming

tried resetting network and pulling out sim card and reinserting and no luck. Any ideas?

Similar Messages

Failure of e-mail and internet after Vodafone "update"

Have had my phone (Curve 9300) since 2011 and it has been on Vodafone from the time I bought it. A phone call at the beginning of January and Vodafone talked me into an update of my service. As soon as the update was effected I couldn't get e-mail or connect to the internet. That was January, it is now March and I don't think I need to talk about the problems I have had to go through with their customer service!
The outcome at this time is that they say I need to buy a new phone. I have been into shops, had new chip issued, none of which helps me in any way. Before the update my phone worked properly and had done for years, after the update it doesn't work. In the last shop they put the chip into other phones and they got e-mail and internet, when returning same chip to my Blackberry no internet or e-mail.
I remain convinced this is a Vodafone issue with their upgrade. I have tried all the obvious fixes, looked through forums but am at my last stop now. Does anyone know of this issue, has anyone else had an issue with a Vodafone upgrade, is there anything more I can try?
Any support info most gratefully received.

The key is what did your carrier do?
Maybe they removed BIS from your line? Maybe they messed up details on your account?
Question for carrier: Do you still have BIS on your line? If not, they need to add it back. If you have BIS on your line, is your account information correct so that the BIS should be in effect on your line? If not, the carrier should correct the errors. Then the carrier should resend service books and wait for you to confirm that they are received on your device.
Then setup your email again if necessary.
- Ira

Hi Team, Showing Yellow icons after every 15 to 20 Min and internet stop working.when we enable- disbale the network connection then will internet start working fine.Some time network connection is disable but when we renable that connection it will st

Hi Team,
Showing Yellow icons after every 15 to 20 Min and internet stop working.when we enable- disbale the network connection then will internet start working fine.Some time network connection is disable but when we renable that connection it will stuck on enabling
and will not renable till i am not restart that machine. I have 350 Machine in network but facing this issue in 25 machines. Kindly help me on this issue .
Regards
Sahil bhateja

Hi，
So switch a LAN card fix this issue...seems a compatibility issue or maybe some packs or programs you installed recently cause this issue.
Have you manually check the network adapter driver from the PC's manufacture website? sometimes, it will be a time delay before Microsoft push out the driver update.
Check if issue exists in safemode with network, this mode will launch Windows with limited sets of files and drivers.
if you have a restore point, restore the pc to a previous point at which the pc is functioning fine.
Yolanda Zhu
TechNet Community Support

Transfer of the account --- I lost my e-mail and Internet connection

I wanted to transfer our residential DSL account that was under my husband's name to me. They told me that I could keep my old Verizone-mail account, but when they did the transfer, my e-mail account got disconnected. Moreover, presumably since I have the same e-mail address as my 'new' address, I can't seemto activate my internet. Now I've been without an e-mail and Internet for the last several days. I called the 1-800 number > 10 times, spent hours, and still no one fixed it. This is crazy!!! Can anyone help?

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

E-mail and Internet Service stopped working and I cannot get it going again - Pearl 8130

I recently activated e-mail and a data package (December 12th to be exact). On Saturday I noticed that I stopped receiving e-mails from my Hotmail, and as of today I'm receiving any e-mails from my work e-mail either. It worked 100% normally up to this point.
My browswer or online applications are not working whatsoever either. It says "There is insufficient network coverage to process your request. Please try again later", which is garbage as I have just fine network coverage as I sit in my office.
Yesterday I received a message to my phone stating:
"Update the password for jsytsma@**************.on.ca in the BlackBerry Internet Service! E-mail messages from jsytsma@**************.on.ca are not being delivereed to your BlackBerry device. To resume receiving email messages from this address, update the password for jsytsma@**************.on.ca in the BlackBerry Internet Service:"
And it proceeds to tell me how to do this. It says I can do it through my phone, which is a dead end as I go to tweak it, and I get the message about "Insufficient network coverage".
I then went to my Web Client login and tried what I thought to be my username and password. I tried several combinations and nothing was working. I have 2 passwords I use for things and I tried them over and over again with different user names, but I'm 95% sure my user name is "jsytsma".
So last resort, I type in my pin and it said the username/password will be sent to my BlackBerry messenger. That would be great if everything were working! So far it's been over 2 hours and I've received nothing.
Is there a number I can call that DOESN'T cost me $55 CDN dollars a call?

Do that ^^ as stated.
or:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot
if still nothing...
3. resend your service books from your carrier BIS site.
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F
or, for a call that doesn't cost you $55, call your carrier.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Mail and Notes stopped working on my Macbook after 10.8.5 upgrade iOS7 upgrade

Hello
I recently upgraded my system to 10.8.5.
I also recently upgraded my 2 iphones to iOS7.
Then i found out my Notes were not syncing on my macbook pro, but the sync works fine on both iphones and when i check the iCloud website, they are also updated.
Then mail also stopped working and after reading some posts on this forum, i understand that mail and notes are somehow connected (both using IMAP?)..
I can't configure my iCloud email account on the mail app, i get a "iCloud IMAP « p03-imap.mail.me.com » not responding" answer, whatever i do. I tried deleting the account, deleting all entries linked to the mail app in the keychain, changing my iCloud password to match new apple password requirements.... nothing works.
And all my other email accounts don't work anymore either. Mail just won't connect with any Imap or Pop server.
My internet works fine, I can access all those emails account via webmail interfaces.
Again, my iCloud works fine on all other iOS7 devices.
What's the problem??
Thanks
jk

Mail.
Hold down the option key and go to Finder/Go, then select your User Library. Select Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there.
Information learned from Linc Davis.

Mail and Internet Connection conflict

I have a VPN PPTP connection running. Most of my other Mac internet apps run fine (Safari, Fetch), for that matter Mail can read new emails. The problem is that Mail won't send mail until I close the VPN connection. I figure this is a port conflict, Mail output and Internet Connection using the same ports, is there a way to change the port either is using? If so, any idea what I should change it to?

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

Notifyd using 70% cpu, webfilterproxyd 48%, and syslogd 18.4% and internet stops working

This happens almost everytime I am online. The fan gets super loud, the internet stops working (connectivity is great but no pages will load, regardless of browser). Sometimes turning off the wifi and turning it back on allows me to use the internet for another 30 before the problem happens again. The only way to get the internet to start working again is to restart my computer.
Whenver the problem happens I find the above processes taking up all the CPU. All 3 are root processes.
This started happening about a year after I got my macbook pro brand new. I have been dealing with this forever. Have searched online everywhere over the course of months and cannot figure out the problem.
PLEASE HELP! It is so annoying having to keep restarting my computer all of the time!!
(note: I haven't updated my mac to any new software since getting it. Didn't realize I could until I saw the new Maverick update. So my macbook pro is still OS X 10.7.5 just like when I bought it.)

just saw another post...is this possible an issue with having parental controls on this account?

Mail and addressbook stopped working

My computer locked up and I had to turn it off manually. When I started it back up I clicked mail and it went to the Welcome to Mail in Tiger window instwad of opening my mai. I clicked continue and it goes to Importing and never imports anything. Also when I click on ichat, it walks me through the setup instead of just logging on, but it works. If I close it and open it it goes through the setup again. I click addressbook and it acts like it is going to open and fails. I have no idea why these programs are doing this. I have rebooted the computer and nothing changes. I was using a pop account for gmail. HELP!

There might be alot more users that are able to help you if you post this in the iMac section, this is a forum for the iPhone

Mail and Safari stopped working/opening at all

Hello,
Mail and Safari won't open. The little black arrow appears under them in the dock, but nothing... The little pop-up menu that appears when I click and hold on the icons in the dock says "Application not responding" and offers me the option to force quit. I have checked my users folder and apparently the mailboxes are there, but I cannot open the program. I have always had several mailboxes and kept messages separate and under categories to avoid too many messages in one mailbox.
I tried to repair permissions and I even safe-booted, but no help at all. I noticed in another posting...
http://discussions.apple.com/thread.jspa?messageID=5884802#5884802
that someone else is having a similar problem. Could it have been from a security update which I did recently?
Please help!!!
Thank you in advance
Rob

Hi Rob
You could try reinstalling the update again, this time with all applications closed and not using your computer at all while the installation proceeds, especially during the optimization phase part of the process.
If you chose 'Install and keep package' from the Software Update you will find it in
HD/Library/Packages
If you did not keep the package you will need to download it again.
As you are not on the net, (unless you have Firefox which works) download the package, move it to HD/Library/Packages and double click on it to reinstall it.
Security Update 2007-008 (10.3.9 Client)
With a bit of luck doing this might rectify your network connections.
regards roam

BT Yahoo mail and Internet Explorer display issues

There seems to be a problem with using a version of Internet Explorer whilst looged into BY Yahoo Mail:
Windows 7 Enterprise SP1 - IE 8.0.7601.17514 - Display is OK
XP Professional Version 2002 SP3 - IE 8.0.6001.18702CO - See attached for what it looks like, It has a similar appearnce to what it might look like in text mode. IMPORTANT - This worked fine up until around 27th June 2012, then the problem started. If you click on the Mail icon, to get your Inbox, again, it renders better, but doesn't work - I just get the waiting icon (circle)
Yes, the operating system platforms are different (XP is still supported by MS), and yes the IE version are only _slightly_ different, but this worked up until a week ago, so must assume that some change to the operating system might have caused this, e.g. an update.
Anyone else seen this?
Are BT aware of this, and if not what can they do about it.
Thanks in advance.
Regards,
David

Thanks for this advice. This is the resulting error message, if anyone can interpret it please (have removed weblinks as they leads directly to my signed-in email).
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.3; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; InfoPath.1; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Thu, 5 Jul 2012 08:31:33 UTC
Message: Invalid character
Line: 1
Char: 1
Code: 0
URI:
Message: 'Neo' is undefined
Line: 6
Char: 147
Code: 0
URI:
Message: 'Neo' is undefined
Line: 6
Char: 674
Code: 0
URI:
Message: 'Neo' is undefined
Line: 6
Char: 48
Code: 0
URI:
Message: Object doesn't support this property or method
Line: 6
Char: 1
Code: 0
URI:
Message: Object doesn't support this property or method
Line: 6
Char: 1
Code: 0
URI:
Message: Object doesn't support this property or method
Line: 6
Char: 1
Code: 0
URI:
Message: 'Neo' is undefined
Line: 6
Char: 1
Code: 0
URI:
Message: 'Neo' is undefined
Line: 6
Char: 1
Code: 0
URI:
Message: 'Neo' is undefined
Line: 6
Char: 6793
Code: 0
URI:
Message: 'Neo' is undefined
Line: 6
Char: 12257
Code: 0
URI:
Message: 'Neo' is undefined
Line: 6
Char: 1
Code: 0
URI:
Message: 'Neo' is undefined
Line: 6
Char: 1
Code: 0
URI:
Message: Object doesn't support this property or method
Line: 6
Char: 1
Code: 0
URI:
Message: 'Neo' is undefined
Line: 6
Char: 1
Code: 0
URI:
Message: Object doesn't support this property or method
Line: 6
Char: 1
Code: 0
URI:
Message: 'Neo' is undefined
Line: 23
Char: 95
Code: 0
URI:
Message: 'Neo' is undefined
Line: 24
Char: 30
Code: 0
URI:
Message: Object expected
Line: 6
Char: 605
Code: 0
URI:

You delete mail and it keeps coming back

I need HELP !
I went through my email accounts and deleted several hundred unwanted emails or at least I thought I did. Even while I was
in the process of deleting these, the incoming mail bar would show [ example ] 2 of 3,234 incoming mails. Now I have been through
this process two or three times and the same thing keeps happening!! What can I do ? What is causing this ? Should I just change
my email address or would this stop this ?

Turn off, and on your device again; and how are you deleting the picture?b From where :O

Why has my ipad mini stoppedaccessing mail and internet but not skype?

2 days ago my ipad mini 2 suddenly decided to stop being able to access email or use safari to browse the internet when connected to the cellular network - but NOT when connected to wifi. It also only connects to words with friends via wifi as well as other games.
Oddly enough I am still able to use skype.
Please help! I have injured my foot and would like to avoid having to track down an Apple store if possible.
So far I have tried:
rebooting the normal way,
resetting the ipad,
resetting the network settings,
resetting all settings on the ipad,
removing the sim card and reinserting it,
deleting the email account and adding it again -
all to no avail. Still desperately looking for an answer!

A restore might help.
Backup & Restore
Restore iOS

Im at whits end with my phone, mail and internet n...

asha 320...ok so when i open nokia browser, search for somthing all i get is white blank page, i leave like this for 10min and nothing. when i open mail i add account on "other" type details in as normal and it says "could not sign in, try again". ive reinstalled software manytimes, checked all details are correct. im losing it with the piece of junk phone, if no solved on here i take to nokia shop and shove it.

You think an attitude like that will help you do you?
How old is your sim card?
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

TS1398 I'm connected to the Internet and can access Facebook, Skype etc. BUT my yahoo e mails have all of a sudden stopped coming in since yesterday. How can I remedy this?

My iPad 2 is connected to the wifi , I have all Internet access but cannot receive my mail. It stopped receiving mail yesterday afternoon all of a sudden. What can I do to remedy this. I haven't changed any of my settings.
Another question is that I haven't been asked by the I pad to make any updates. do I need to do something to update the iPad. I got the iPad inDecember 2011.
Answers will be greatly appreciated.

No one even has an idea? I'm lost.

Mail and internet stopped coming

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