Mail and Messages freeze in landscape/portrait mode

When in Messages and Mail, my iPhone 5 freezes in landscape or portrait mode.  I can continue to type, edit, etc. but can only get it to rotate after pressing 'Home' button or closing and re-opening app.  I am running 8.0.2.  I notice it most when taking a break for Mail or Messages and turning phone off and when I turn back on.  I'm guessing it is a bug and not a hardware problem because I can always get it to clear by just pressing home or closing app.

Hello there, HoosierZach1979.
Great job in coming up with a good workaround for your issue with Mail and Messages. For issues regarding iOS not functioning as expected, the following Knowledge Base article provides a great and practical list of steps for troubleshooting:
iOS: Not responding or does not turn on
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected,  restart your device.
If the device remains unresponsive or does not turn on (or power on),  reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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