Mail app can't send/receive

I've tried restarting it and making sure the ports were entered correctly, but it still can't connect to AOL to send or receive anything. Ideas?

Hi
I've had just about the exact same fault with my mail program. I get a message saying the server doesn't recognise my password. But once I'd put all the relevant info into Entourage it all worked perfectly.
I wonder if something's up with the apple mail program.

Similar Messages

  • Mail.app can't send emails

    Mail.app (either 3.6 under 10.5.8 or 4.5 under 10.6.7) has lost the ability to send emails.  Both can receive/download emails from Yahoo Mail but neither can send messages. 
    Sticking to 10.6: I've installed Thunderbird which does work "both ways" but I really want my Mail.app back. 
    This has been a perennial problem going back some versions of OS X and Mail.app. Mail.app works fine for months but then there will be times when the sent emails seem to stall but can be made to send if I first quit the sending process with Activity Monitor, quit Mail.app and relaunch. This will go on for a few days, then NO emails can be sent.   
    Thanks in advance for any help. 

    Thanks for your response, William.
    First I'll answer your question and then update what's happened over the past 10 hours or so.
    Connection Doctor (this is typical) will show two activities - as represented by the "spinning gear" wheels. 
    Both say: "Connecting to server."
    Often: one of the two activities eventually shows a green button and  shows a message: "Mail has connected to the internet."
    But Mail.app is then unable to connect with the smpt server.  
    Nothing more happens for many minutes - usually this ends with a message telling me to check my email and network connections.   (I've done those checks dozens of times - nothing is ever changed or incorrect.)
    Tonight (after getting notice of your post to my question), I again tried sending a test message (to myself and to myself  again - in my hotmail account)
    I was preparing to respond to your question about Connection Doctor so I hit "Send" for the test massage and launched Connection Doctor.  Again - nothing happened for about 10-15 minutes but Connection Doctor then flashed a message for me to enter my account login password.  I entered my password - but "nothing continued to happen." 
    Finally - without warning - the test message was sent (and the much loved "swoosh" sound was heard)!    
    49 days: that's how long it's been since I could use Mail.app to send messages.  For no reason I can see - the smpt.ameritech.yahoo server RESPONDED!
    Yes - I immediately composed another test message and this one went "swoosh" as soon as I hit the Send button.  
    Next: Tuesday (first business day after Memorial Day) I'll call my ISP and try to sort this out with them.  This is NOT a Mac problem.  I have proven this: tried to send from both 10.5.8 (Mail.app 3.6), from 10.6.7 (Mail.app 4.5) on my Mac Pro and from my MacBook (also running 10.6.7 and Mail.app 4.5).  NONE of these platforms can connect with smtp.ameritech.yahoo server.  
    You: get a "helpful" rating because, if not for your question about Connection Doctor, I would never have tried (yet again) sending another test message.   I was simply convinced that doing that was useless after many tries.    

  • Mail.app will not send (att) mail. Web mail and Thunderbird can send.

    Mail.app will not send (att) mail. Web mail and Thunderbird can send.

    I'm having the exact same problem on my iMac. I can receive email from imap.mail.yahoo.com, but cannot receive from smtp.mail.yahoo.com. I have not changed these settings in years and as of a few days ago they stopped working. These settings work fine on my iPhone and iPad.
    So far I have:
    -Deleted accounts and reestablished them
    -Deleted the Mail preference file ->com.apple.mail.plist

  • Problem: Cannot send mail unless Password is transmitted insecurely & Port is set to 587.. Can receive mail but can't send..

    Problem: Cannot send mail unless Password is transmitted insecurely & Port is set to 587.. Can receive mail but can't send Code 501..
    Need help with T-bird.. My OS is Win XP-64..Have been using Mozilla for about 10 years with little or no problems.. This happened when I upgraded to 3.17.. Spent hours on T-Bird diagnostics web site.. Called Comcast & talked to a net tech.. he ran some tests on his end & had me log into my Comcast e-mail account & all worked well,, so he concluded the problem was in T-Bird.. He had me change my port to 587 & disable connection security & authentication to none & I was able to send mail.. That was all he could do.. Comcast was working.. the problem is in T-Bird.. Can any one help with this problem.. I don't want to send mail with my password transmitted insecurely..
    Thanks
    Richard

    It was not intended to be "snide". You said two separate things that at face value would be out of the ordinary.
    I considered if it might be a typo for 31.7. Since 31.5 is the current formal release, I would have to thank you for volunteering to test a pre-release beta version. If it was truly 3.1.7 then it would appear that you have chosen, or have become stuck with a somewhat ancient version. In either case it's harder to reach out to you with any meaningful comments or advice. However I do watch various other sites and newsgroups and I don't see a clamour of distressed users, so it seems fair to suppose that this feature isn't actually broken in 31.7.
    And you said XP 64. XP is obsolete and no longer supported and if there is a 64-bit version, then again you have set yourself apart from the mainstream.
    I had a look at the comcast site and found some puzzling recommendations. Some users come here asking how to set up a secured connection in Thunderbird when it isn't offered by the server. Comcast are different, in that they mention the ports 143 and 587, and also 993 and 465. So far so good, in that security is actually on offer, but they also suggest that you enable SSL, regardless of which port is being used. It would be unusual and unconventional to offer TLS or SSL on ports 143 and 587. STARTTLS would be more credible on these ports.
    Have you tried IMAP on 993 and SMTP on 465? SMTP on 587 with SSL, or TLS, is not impossible, but is improbable.

  • TS3276 I can send emails with Mail but can no longer receive them. Yet I haven't altered anything.  How do I solve this problem. Thanks

    I can send emails with Mail but can no longer receive them. Yet I haven't altered anything.  How do I solve this problem. Thanks

    Who is your email provider? Have you set up your account manually or was it set up automatically?

  • I had an imap account in my iPad and my iPhone 4. They worked just fine till about Christmas. They act like they are checking the mail and it shows there is mail to come in, but it just goes back to saying checking mail.  Can't send mail either.

    I had an imap account in my iPad and my iPhone 4. They worked just fine till about Christmas. They act like they are checking the mail and it shows there is mail to come in, but it just goes back to saying checking mail.  Can't send mail either.

    Update to above question:
    Hello All,
    To anyone with the same problem described above, on THEIR iPad (if it is running iOS 7.0.2):
    Go to Settings; Mail, Contacts, Calendars; DELETE your *******@btinternet.com e-mail account, that you originally set up either using 'Other', or the 'BT' option which I am sure was in the list previous to the iOS 7 update.
    Then ADD a NEW account choosing YAHOO from the list of options. DO NOT USE 'OTHER'.
    Enter the correct details just as you (almost certainly) had already done in your previous attempts using 'other'.
    When you see the 'verifying......' and 'the blue ticks' you should be able to exit settings and open your mail app and then receive all your 'old' e-mails again, AND be able to SEND as well.
    All my 'old' e-mails, were NOT found in the 'old e-mail' folder though. THEY are still in my inbox.
    So this fix worked for me.
    After I deleted my account from 'OTHER' and put it in Yahoo, I like other people also ended up with more folders.
    I hope this works for you on YOUR Apple devices.
    Bob

  • I have set up a Time Warner email account in Mac Mail but can't send email because the Road Runner SMPT server is "offline." How can this be resolved?   ecause the Road Runner SMPT server is offline. How can I resolve this problem?

    I have set up a Time Warner email account in Mac Mail but can't send email with this account because the Road Runner SMPT server is "offline." How can this be resolved? 

    Is this any help?
    http://www.timewarnercable.com/en/residential-home/support/faqs/faqs-internet/e- mailacco/how-do-i-set-up-my-twc-mail-for-mac-osx.html
    The receiving email ports are:
    IMAP is port 143
    IMAP-SSL is port 993
    POP is port 110
    POP-SSL is port 995
    Outgoing ports are...
    SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

  • Mail.app can't save draft with irrelevant error message

    hi!
    Mail.app in Leopard with latest updates installed ( System Version: Mac OS X 10.5.5 (9F33), Mail:
    Version: 3.5 Last Modified: 16.09.08 0:50 Kind: Universal Location: /Applications/Mail.app) can not save message as Draft, and wrong error message appears if new message have characters missing in message encoding.
    Test case:
    1. Open mail.app
    2. Compose new message
    3. Select Message->Text Encoding ->Cyrillic (KOI8-R)
    4. Open in Safari http://www.communigate.com/CommunigatePro/Install.html#Solaris
    5. Select text from words Installing on a "Sun Solaris System." to words "Installing on a Linux System."
    6. Copy to clipboard
    7. Switch to mail.app
    8. Edit -> Paste
    9. File->Save
    Error message "Draft can't be saved to Drafts mailbox.
    The message contains one or more attachments that are too large to be saved in the Drafts mailbox. Try to delete some attachments [OK]" will appear
    This message is misleading.
    Correct message "Invalid text encoding
    Some characters in your message coundn't be converted to the "Cyrillic (KOI8-R) text encoding." Appears only if user is trying to send message
    Co

    These forums are user to user. To report things like this to Apple, use the feedback channel:
    http://www.apple.com/feedback/macosx.html

  • Mail.app and multiple sender addresses?

    I'm trying to figure out if Mail.app can be configured to have multiple sender addresses like Thunderbird can. The reason for this because I want to use "+" address for mailing lists.
    Let me explain so there is no confusion. I sign up for a mailing list using the e-mail address: <username>+<listname>@gmail.com
    I have setup Mail.app to connect to Gmail via pop and can download and send e-mail fine using <username>@gmail.com. However I need to be able to send e-mail as <username>+<listname>@gmail when I'm replying or posting to those mailing lists.
    I can't seem to find a way in Mail.app to let me change who I'm sending as. Does anyone have a Mail.app solution to this problem?

    Hello,
    I never saw your original post.
    I have not tried this specifically with a Gmail account, but don't see why it wouldn't work. See the Mail Help and the following Support doc link for email aliases:
    http://docs.info.apple.com/article.html?artnum=302215
    Those about .mac aliases do not apply.
    Ernie

  • Suddenly can't send/receive emails

    Suddenly I can't send/receive emails.  I have tried deleting the account; turning phone off then on; re-entering account.  It verifies then when I save it says it cannot get mail.  I can go onto webpage via safari, and also still work emails on my computer.  Please help

    # What version of Thunderbird are you using?
    # Are you using IMAP or POP?
    # Do you have any anti-virus software running? If so, try running with it disabled.
    # Try running without add-ons. Help -> Restart with add-ons disabled.
    # go to Help -> Troubleshooting Information -> Copy text to clipboard; then in this question in this forum, right click in the Reply box and select paste. All info will be pasted. Then click 'Post Reply'.

  • HT4061 I recently switched from my iphone to a samsung Galaxy S4, trading in my iphone. I now can not send/receive text messages from any iphones to my galaxy S4. Since I traded the iphone in, I can't access it to make any changes. Any ideas?

    I recently switched from my iphone to a samsung Galaxy S4, trading in my iphone. I now can not send/receive text messages from any iphones to my galaxy S4. Since I traded the iphone in, I can't access it to make any changes. Any ideas?

    http://support.apple.com/kb/TS5185

  • Why is my texting using data? When I have data turned off I can't send/receive. Texting is "unlimited" but it's using up all my data- help!

    Why is my texting using data? When I have data turned off I can't send/receive. Texting is "unlimited" but it's using up all my data- help!

    Texting longer text messages or any media (pictures/video/sound etc) being sent requires data to be active. However, it does not count against your data caps.
    Since you have an iPhone, you must also be aware of the difference between iMessage and SMS Text messages. The iPhone, by default, will send an iMessage when sending another text message to anyone else with an iPhone, iTouch, or iPad. This does use your data if you are not connected to wifi. In Settings, you can turn iMessage off, and then all of your texts will go through Verizon.
    Also understand- iMessage will use wifi when connected to wifi, but would need cellular data connection to work when not connected to wifi. Regular SMS text messages that are long or any media will always use the cellular data and not wifi, so will not send if cellular data is turned off, even if on wifi. However, this does not count against your cap.

  • Xperia Z1 can not send/receive MMS after Lollipop update

    Xperia Z1 can not send/receive MMS after Lollipop update, is anyone else having this issue. Any ideas on what I can do to restore MMS?

    MMS need a data plan, there are certain carriers/networks that allow MMS to be sent w/o a data plan to their branded/locked phones, you will have to contact your carrier/network regarding this.
    Is your phone braded or was it branded? did you flashed lollipop ? 
    @KMcFarlane
    "I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

  • Mail App - Where is Send or cancel button in Fullscreen mode??

    Mail App - Where is Send or cancel button in Fullscreen mode??

    well, i don't have it.
    it's full screen mode - don't forget it.
    Navweb3620 -> I have it without the dark grey bar. :\

  • I can't send/receive any message/call but I can connect to the internet. What's wrong?

    I can't send/receive any message/call but I can connect to the internet. What's wrong?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

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