Mail App deleting messages from .Mac server

Hi
I haven't seen this issue on this board. Let me know if I'm wrong.
This is on the interaction between my .Mac email account and the Mail Application. I have two email accounts set up.
I have 2 computers and keep my mail on one, so I kept my previous (Eudora) mail apps set to "leave mail on server" on the other.
I don't see a setting for this for my .Mac email account in Mail.app. When I check my mail with the Mail.app recently, on the computer where I don't keep my mail, it is deleting the mail from the .Mac account. I don't think it did this before. The mail is no longer on .Mac when I check via a browser.
My earthlink pop account seems to be working fine.
Any suggestions would be most appreciated
Quicksilver G4 Mac OS X (10.4.6)

Whether it's correct or not depends on the
circumstances under which mail is removed from the
server. If it's because it's being moved out of the
account Inbox and into "On My Mac" custom
mailboxes, then yes, it's correct.
For IMAP-type accounts, mail on account mailboxes are
stored on the server instead of locally (you can
configure this behavior for mailboxes other than
Inbox in Preferences > Accounts > Mailbox
Behaviors). Whatever you do to that mail you're
doing it to the mail stored on the server. If you
tell Mail to move a message out of Inbox,
that's what Mail does, it moves the message out of
Inbox at the server.
Thanks -- so if I understand this properly, the mail is stored on the inbox on the server, but if I have a rule that moves it to a mailbox that I created locally (imported from Eudora, for example) it moves it from the server to my local mailbox *not leaving a copy on the server*. I have lots of mailboxes that I use to sort the mail and rules to route messages. So to correct this issue I should disable the rules if I don't want the mail moved off the server and into a local mailbox.
Many thanks for your help and patience
Quicksilver G4 Mac OS X (10.4.6)

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Thanks for your continued responses.
How old is the info you got regarding Earthlink settings? I went through both my account settings, and my Webmail settings, and could not find the exact settings below. In fact, this seems to be more of a setting when you set up a desktop mail client (e.g. Part of Outlook setup). See here for an example: http://support.earthlink.net/articles/email/setting-up-outlook-2007-to-send-and- receive-email.php (it is on the last screenshot)
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I receive e-mails on the PC via Outlook Express. I've clicked on 'tools', 'accounts' then 'advanced' to ensure that the box for 'leave a copy of the message on the server' is unchecked i.e. messages sould be being deleted from the server when prompted to by the phone but this is not happening. Not sure what else to try or perhaps there was something i did / didn't do during the set-up of the phone.
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Please check this KB:
KB05133 Email reconciliation features for the BlackBerry Internet Service
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Good luck!
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Apple mail won't stop deleting messages from Gmail server

Hello everyone:
For a long time I had my mail set up to delete messages from the gmail server, but recently I changed my mind. I tried changing the settings to remove copy after a month and nothing happened, i.e. immediately deleted messages from server. Now I've tried changing it to never remove a copy and it is still doing it. What am I missing?

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A .Mac type account with Mail is really an IMAP account and behaves in the same way.
There is no option to automatically remove messages from the server for an IMAP account's Inbox mailbox with any email client such as the Mail.app.
You can access a .Mac account as the following account types with the Mail.app.
.Mac
IMAP
POP
And as the following account types with another email client on your Mac or on another computer - a Mac or Windows PC.
IMAP
POP
I access my .Mac account as a .Mac type with Mail and as an IMAP account with Outlook Express on my Windows XP notebook at work.
A benefit of an IMAP account is the ability to keep all server stored mailboxes available and synchronized with an email client on different computers.
If you want to access your .Mac account as a POP account with Mail will require deleting and recreating the account selecting POP as the account type instead of .Mac or IMAP.
If you are not storing the account's Sent messages on the server with Mail, before deleting the account you need to transfer all sent messages from the account's Sent mailbox to a user created "On My Mac" location mailbox which is stored locally on the hard drive.
When deleting an account with Mail, the account named folder at Home > Library > Mail which stores the mailboxes for the account is also deleted along with the mailboxes for the account.
This will not affect any messages currently stored on the server in the account's Inbox mailbox.

How to delete messages from IMAP server but keep on computer???

Hi
I am using Mail to receive my email messages from the University's IMAP server. My problem is that I need to keep copies of my sent and received emails for archives on my computer but not on the server because space is limited. However, when I check the 'remove messages from server' box in the preferences, it also removes them all from my Mail inbox and sent mail folders. Consequently, I'm constantly needing to go to the server (once a week) and manually delete the messages when my folder is too full and then I lose all of my messages.
Can someone please tell me how I can keep all of my sent, received and trashed emails on my computer without them being stored on the server?
thanks
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Eric is right. An IMAP account is designed specifically to keep email on line, on a server somewhere on the planet. That way you can use any machine anywhere and see your email. A POP account is designed to actually download your email to the specific machine that you are using and remove it from the server. Although there are ways around that...
So if you want to keep an email on your computer and you want to delete it from the server, you have to make an "On my Mac" mailbox.

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I've checked around, and this seems to be like a MAJOR shortcoming of Mail.
I have Mail set to leave mail on the server for one day. This way, if I boot on my Windows partition or check webmail, my recent messages are still there.
I primarily use my Mac for checking mail. I have many rules to sort my incoming (good) mail based on clients. I also get a lot of spam and unwanted mail, which mostly winds up in my junk email folder. So I delete it immediately.
My problem is that when I check the mail from other sources, such as webmail, I have to deal with the SAME junk messages all over again.
When I used to use Entourage and other clients, there was a preference to remove messages from server when they are trashed on the local mac. Mail does not seem to have this handy feature.
There is an option to delete mail moved from the inbox, but due to my sorting rules most of my good mail is removed from the inbox (and into client-specific folders). Also, some mail is move into junk incorrectly, and therefore moved back to my inbox by me. So this option will not work for me.
This is making it hard to use mail as part of a multi-machine/platform workflow. I like it otherwise, but it seems pretty lacking in this respect, and I am disappointed with it.
Any ideas?

What you're asking for isn't possible, not even with Entourage. You already set Mail to keep your messages for one day on the server after you retrieve them. But then you say you want it to delete them when you trash them on your Mac. Unless you are connected to your webmail server, how would you expect the server to magically discover that you've trashed something? Not even Entourage can do that; you had to have been connected to a mail server at all times in order for Entourage or any other mail client to do what you claim.
If you don't want to deal with seeing the same messages again, then you need to set Mail to delete the messages from the server as soon as it retrieves them.
Mulder

IMAP and deleting messages from the server

Anyone else trying to use IMAP in the default mail app and seeing that messages deleted locally are not removed from the server?
I found a lot of posts about this issue on older Android versions and devices, but nothing for the Bionic yet.
And unlike for POP accounts, there is not an option in the settings to turn this on. IMAP is all about keeping messages and folders in sync between multiple clients, so this is an annoying bug.
I have been using K-9 as a work around, but I'd rather not use two different mail programs, and don't like the look/feel of K9 as much either.

DCZim,
Are you using IMAP or POP? Also, are you using a popular public IMAP service like GMail, MSN, etc. that can be "auto configured" without having to manually enter the server name?
Per Google the IMAP bug (which has been fixed some time ago in the Android Mail app but not yet in Motorola's Blur mail app) is triggered by visiting the incoming server settings for the account.
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Hello, and welcome to the Discussions.
Exactly how you use your Powerbook and phone is the key to arriving at the best way to do this. If you do not have your Mac connected at all times, or at least when needing to use the phone to check email, then you can set up your .mac account as a POP account, rather than .mac, and then remove messages from the server whenever you first download them onto your computer.
A .mac account, like an IMAP account (it really is just an IMAP account) has its Inbox, and usually its Sent mailbox residing on the server, whereas a POP account has the Inbox, Sent, etc residing on your hard drive. While you can leave messages on the server, when using POP access, so as to download to other computers, the original concept of POP was to download and remove.
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I'm using Mac Mail on 10.6.8 - snow leopard. I use this program for my work emails and mail will automatically delete messages in my Inbox that are two weeks old. The email account is IMAP. I have looked in the "Account Preferences/ Advanced" and can not find a setting to correct this. What am I missing?

Are you sure it's Mail that's doing this? It could be on the other end (the server end).
Mac Mail has a preference for "Remove copy from server after retrieving a message", but there's no choice for 2 weeks, so I doubt that's it.

My iPhone mail app deletes emails from my hotmail. How can I get my MacBook Air mail app to do the same?

Hi
When using Mail on my MacBook Air (I don't open it often), i receive hundrends of emails through it, even if those messages have been deleted from my iPhone/hotmail.
When i set up Mail on my iPhone there was an option that enabled deleted/read messages to also be deleted/read on hotmail automatically.
I can't work out how to join up my MacBook mail with this too? Anybody know what I mean and can help??
Thanks

Comcast is POP email. I have it as well. POP email does not sync across devices. If I read an email on my iPad it will appear as unread on my Mac in the Mac Mail App when I launch it.That's how POP accounts work. The emails will not sync across devices.

How do I get Mail to download mail and delete it from the server?

I don't think Mail is downloading my E-mail from my server to my computer.
My main e-mail account is set up as a POP mail account and I have it set to: "remove a copy from server after receiving message: right away"
I have a couple of years of e-mail on my computer and it was getting slower and slower to access many of e-mails. I checked the e-mail account on the server and the file size was huge. I browsed the file and there was a ton of old e-mails in my mail file. I figured this is what was making it really slow to access my e-mails. So I went the the setting in Mail under the advanced tab that says: Remove Now. I clicked it and it took a long long time but then my mail file on the server was emptied. But when I went to access the message in the Mail program I would get this message in italics in the body of the e-mail:
The message from Kathleen <[email protected]> concerning “Re: Tivo” has not been downloaded from the server. You need to take this account online in order to download it."
I was online and all my e-mail messages had this exact message (with the name and subject different). Why is that. I thought POP meant it was suppose to download to my computer?

Verify/repair your disk first (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, and making sure that there's enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), try this:
1. Quit Mail if it's running.
2. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong -- e.g. by dragging it to the Desktop while holding the Option (Alt) key down.
3. Locate Envelope Index and move it to the Trash. If you see an Envelope Index-journal file there, delete it as well.
4. Open Mail. It will tell you that your mail needs to be "imported". Click Continue and Mail will proceed to re-create Envelope Index -- Mail says it's "importing", but it just re-creates the index if the mailboxes are already in Mail 2.x format.
BTW, you haven't answered which mailbox has the problem. I could be that just rebuilding that mailbox fixes it -- you should verify/repair the disk and make a backup copy of the Mail folder first, nevertheless, though.
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder, i.e. ~/Library is the Library folder within the user's home folder.

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I have Mail set up to receive my Hotmail emails. However, if I delete an email from Mail, and then go to Hotmail.com, the email is still there in my inbox. On a PC, using Outlook, I can delete an email from Outlook and it's gone from the inbox on the Hotmail website. Can this be done with Mail?

If it's IMAP, (I doubt now), then identical folders are needed, but should be created automatically.
If POP3 then the only choices are leaving it on the Server or deleting it on the Server once downloaded, so I don't think that is it either.
Must be WebMail, (normally only viewable On-Line), I think the only solution other that Outlook is FreePop, but haven't tried it yet...
http://sourceforge.net/project/showfiles.php?groupid=105652&package_id=116973&releaseid=649814
PS. Nope, FreePop doesn't do it!
Message was edited by: BDAqua

I don't want Mozilla to delet messages from the server as soon as I download them, I want Mozilla to wait a week so I can access those messages from my phone.

There is an option for this in the settings tab. It says something to the effect of wait at least 14 days, or until I delete the message. I have checked both boxes, but Mozilla doesn't wait 14 days. It doesn't even wait 14 seconds! As soon as I download my email onto my laptop, it's gone from my phone.

''CameronJackson [[#question-1046781|said]]''
<blockquote>
There is an option for this in the settings tab. It says something to the effect of wait at least 14 days, or until I delete the message. I have checked both boxes, but Mozilla doesn't wait 14 days. It doesn't even wait 14 seconds! As soon as I download my email onto my laptop, it's gone from my phone.
</blockquote>
I'm using Google Gmail.

Mail App deleting messages from .Mac server

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