Mail App Doesn't Keep Copies of Email Sent via One Particular Account?

I have several accounts set up in Mail app.  For one account, I can send and receive email, but copies of the email do not appear in my Sent folder, or in any other folder in Mail app. It is as if they were never sent. All other accounts are functionning normally.
How can I correct this?

All four of our iPhone pilot users have experienced this problem at some time. From what I've been able to determine so far:
+ It seems to happen when there's a slightly shaky data connection - we've never seen it on a WiFi connection, or where the phone is stationary with good signal. It frequently happens to me when I'm sending mails on a moving train.
+ Once a message has come back with the "Failed to send" error, the iPhone will keep retrying, but will invariably fail even if it's got perfect GPRS/EDGE/3G signal. The thing is, even though you've been told there was an error, the message has actually been sent already - but it sticks in the Outbox and keeps trying as though it hasn't. It's not until the phone either docks or gets back onto a WiFi network that the message sends one more time and the problem clears.
+ It feels like a problem in the processing of the ActiveSync "OK" acknowledgement during sending - something gets out of line in the iPhone, maybe it misses the ACK because of poor data signal, but then it's stuck.
+ There's no obvious connection to firmware version. We've seen this on everything from 2.0 up to 2.1.
This is a real problem - and it's absolutely stopping us from letting any "real" users use iPhones through Exchange. Does anyone else have any ideas or suggestions?
Apple? Any new firmware forthcoming to fix this bug?
Thanks.

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