Mail app missing "Archive" folder in sidebar for iCloud account.
This seems like it should be an easy fix but, it's not. I've been trying all day. Basically, the sidebar in the mail app now only provides Inbox, Sent, (VIP if set up) Junk and Trash. It used to also have three other folders. (Drafts, Archive and Flagged) Now, I am able to view Inbox, VIP's, Sent, Drafts and Flagged by the drop-down menu right above "MAILBOXES". But neither on the drop-down menu or the sidebar is the "Archive" folder located. If I want to archive a message I certainly can by clicking the "Archive" button in the top toolbar. But, the whole folder used to be in the sidebar where I can view "saved" messages just like I would on my iPhone.
I have found a way to put it back temporarily but if I quit the mail app, the folder goes missing again. These are the steps I have done to put it back in the sidebar.
Original image when app is opened: No "Archive" folder.
I click the gear on bottom left of app. And then I clicked "Get Account Info".
This new window opens up and give me options. And so I clicked "Archive" and then "Show Messages".
After doing that I noticed that the "Archive" folder is now back where I have always seen it. And, I can view all messages I've saved there whether it be from the mail app, my iPhone or iCloud on the web.
If I quit the application I have to start all over again to retrieve the folder. Although it's not a long process it can be annoying and for some reason it opens two full windows of the app.
I am only asking about this for iCloud e-mail not Gmail or Yahoo! etc.
Why is the folder not there anymore? How can it be placed permanently again?
I can import it but anytime I move a message to the imported "Archive" folder it's only saving desktops messages and not all that possess iCloud.
The simple question is how to keep that "Archive" folder in the sidebar, as it is pictured in the last picture, the way it used to be, all the time.
-Randy
I had the same problem today with (Mavericks) Mail and was able to fix this easily:
In the search bar, look up some email which is in the archive. In the upper right corner of this email you find two links: "details" and "archive ..". klick on that "archive". it will place the archive folder back in the sidebar permanently.
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