Mail App Problem - Google Sync OS4 Software

Hi,
I am using Google Sync on my iPhone. These are the instructions that google provide on how to set it up - http://www.google.com/support/mobile/bin/answer.py?answer=138740&topic=14252
I already have an Exchange account setup on the phone, this is my work address.
I am only using it with mail just to test at the moment. But it will only receive e-mail when it wants. Sometimes the e-mail works flawlessly and then it stops receiving e-mail without any errors.
Does anyone have any ideas please?
Thanks

I am receiving the same problems since upgrading to OS4. Was working fine previously.

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Using "send mail as" with google sync

I recently migrated from an Android Phone to the Iphone 4s. I set my mail, contacts, and calenders up to sync through google sync. It is working well except the "send mail as" feature. I run 2 different email addresses through my gmail. I have my personal gmail address and my business domain address I use for work. On my android phone when I am composing an email on my phone I have the ability to choose wether I am sending the mail from my business or personal email. I have found this feature extremely useful.
I got very excited after I read that you can enable "send mail as" on google sync with ios. I went to google sync site on my safari browser and enabled the feature. I then synced the phone again. I don't know what I am missing but I do not see an option in the mail app to change the address I am sending from? Is there something else I need to enable or I am missing a simple menu that is hidden? Any help would be appreciated. Thank You

@Allan Sampson -
Quote -
You're welcome.
Any problem with a 3rd party app is the responsibility of the app developer. In this case, that is Google with their Google sync program for the iPhone, so take it up with Google.
End Quote -
Very helpful. Please stop spreading your FUD* you elitest know-it-all.
This is NOT a google issue. It's an APPLE issue. APPLE'S iOS Mail App does not properly support IMAP, the very popular, very standardized protocol with which gmail (and countless other mail services) communicates with any 3rd party. (for clarity theres' also POP3 but doesn't matter here).
Let's look at a few simple observations, k?
Sender aliasing with gmail (once configured in your gmail account) works with
Thunderbird - a real IMAP client -and I think even with Outlook, arguably useless as a mail client by many yardsticks.
It works in Thunderbird on Windows.
it works in Thunderbird on a Mac.
It works in Apple Mail.app, on a Mac.
It works in the gmail app on iOS.
Are you getting the sense there's a pattern here?? I am!
It works EVERYWHERE there's a decent mail client to support it...
But it doesn't work in APPLE'S MAIL on iOS.**
Hmmmmm...
Oh, ok.. you're right. Must be a gmail thing...
oh wait, didn't work when I set up my business email server either... hmmm.
Nahh. You're right. Still must be gmail's fault...
</sarcasm>
* Fear, Uncertainty, Doubt.
** It could probably work in ANOTHER imap client on iOS but we'll never know what such a thing looks like because AAPL won't allow it (!!?) It could even work in Apple's client if they'd bring it up to circa 1998 standards..

Windows 8.1 Mail App doesn't sync Exchange account on desktop but does on laptop

I was referred to this forum by another Microsoft engineer, and while I do not believe this is where this problem can be resolved, I'm following his instructions.
I have Windows 8.1 on my desktop PC and an ASUS X205TA laptop. For several months, the three accounts I have under Mail (two Outlook.com accounts and one Microsoft Exchange work account) synced properly on my desktop.
In fact, the Mail app on my desktop worked fine with my Exchange account from the first time I used it under Windows 8 in 2012. The version didn’t seem to matter – whether it was Windows 8 Consumer Preview, Windows 8, or Windows 8.1, the Mail app
connected to my Microsoft Exchange account simply by filling in my email address and password.
Sometime this past summer, however, in the July timeframe, the Mail app stopped synchronizing with my Exchange account. In an effort to repair it, I removed and attempted to reinstall the account. This time, it would not let me load the Exchange account, even
when including additional information (domain, server, user name, et. al.).
This past fall, I purchased the ASUS notebook with Windwows 8.1 installed, and I was able to successfully load my Exchange account in Windows Mail using just my email address and password, as well as the two Outlook.com accounts, and all three accounts synchronize
properly. When I went back to my desktop, however, I noticed that the Liberty email account was listed under my Mail app. Apparently, since my laptop and desktop configurations are registered under the same Microsoft account, when they synchronized, the Liberty
email account which I successfully loaded on my notebook appeared on my desktop system as well.
The Mail app on the desktop, however, still can’t synchronize with my Exchange account so, in effect, I’m back to where I was in July. I would also add that I'm running Microsoft Outlook 2013 on my desktop and laptop and, in both cases, all three of my email
accounts are installed and working properly.
I don’t know if this information gives you insight into what the problem might be, but it’s apparent that there’s something in the configuration of my desktop Windows Mail app that is causing the problem. It’s working just fine on my notebook.
I've uninstalled and reinstalled the Mail app multiple times, run the App Troubleshooter, and tried a Clean Boot installation of the Exchange account. None of these fixed the problem.
As I told the other Microsoft engineer, if this were an Exchange problem, I wouldn't be able to connect to my Exchange account in Outlook 2013 on my desktop and my laptop, nor would I be able to connect to my Exchange account using Windows 8.1 Mail
on my laptop.
The problem is specifically with the Windows 8.1 Mail app on my desktop PC, and its sudden inability to sync with my Exchange account after it worked in every iteration of Windows 8 since 2012.
I have posted this issue in this forum as suggested, but my troubleshooting does not point to an Exchange problem, but rather a Windows 8.1 Mail app problem on my desktop PC.
Can you help?

Hello ronontheright,
Do you mean that only the Exchange account in the desktop Mail app can’t sync?
Please take a look at the following article.
http://blogs.technet.com/b/exchange/archive/2012/11/26/supporting-windows-8-mail-in-your-organization.aspx
Exchange ActiveSync can be used to sync data for email, contacts, and calendar. The Windows 8 Mail app supports Exchange ActiveSync.
Please open the Windows Store app Calendar and People to check if they can normally sync.
Please try to remove the account in Mail app and sign in again and check if the issue still exists.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

Mail app problem

My wife and I have seperate user accounts on the macbook. When I ran the mail app in her account it asked for some set up info, which we entered based on what was being used in her imac. Didn't do much with it for a day or two and then when I came back to it I was unable to connect to the defined POP server (Connection Doctor window showed POP login failing). After fiddling around a bit with no success I decided to delete the mail account info (via the - button from mail->preferences->acounts) and create a new one. The account info appeared to be deleted then but we got a multicolored spinning wheel that woudl not go away and ultimately had to force quit the mail app. Now when the mail app is launched all we get is the spinning wheel and all we can do is force quit the mail app. I tried to find out how to run the mail setup assistant again but could not find any info on how to run it or where to find it. All I found was info that said it would run the first time mail app was run.
Dose anyone have any pointers or know what I should do to resolve this mail app problem?
Thanks
Craig

There are several threads on this in the forums. Search for "Mail spinning beach ball."
Essentially, there is something wrong with the Mail folder in ~/Library/Mail/. Move the Mail folder to the desktop and restart Mail. It will create a new Mail folder. You can then import anything that was in the old mailboxes.

Mail app and google account with two step verification fail

Hi,
I try to add my gmail account to Mail app, but it says that login or password is incorrect. I'm using google 2 step verification, that means that I should generate an app-special password each time I use a new application with this google account. I've generated the password for gmail app and logged in successfully, but it doesn't work for Mail app (each application has it's own password).
iOS 5.1.1 (9B206).
Gmail app v. 1.2.7182
Thank you in advance.

Аnonym wrote:
I've read every discussion about that problem, though I found no solution there. So I started another one.
I'm sorry. You misunderstood what I was saying - or perhaps I should say that I said it wrong. I meant that I was unfamiliar with this problem - that's all that I meant.
The link for 4.0 is simply for iPads that are running iOS 4.0 or higher. That is what the link refers to. This is copied from the website
Note: These setup instructions are for Apple devices running software version 4.0.
View instructions for older software.
It does not state it specifically, but it means 4.0 or higher. Google hasn't updated anything further for higher than iOS 5 that's all.
But if you checked it out already or don't want to check it out because you think it doesn't apply - that's your prerogative.
EDIT - your problem was solved as soon as I posted. Glad you got it all worked out!

Mail.app problems with Exchange Server

Hi,
I've got a Mail.app 4.2 version and a company Exchange 2007 e-mail address account.
Recently, I've changed from Entourage for Mail.app since, we couldn't configure the new account to Entourage anymore. This is because we've changed Exchange Service Provider.
I've changed to Mail.app without problems a few months ago. But, recently, since 3 weeks ago, I receive my e-mails just fine, iCal and Address Book keep all sync. Everything is fine except when I delete an e-mail from my Exchange Account or even drag them to another folder, it doesn't work. It remains always at the Inbox Exchange Account.
I guess it started to do this after a software upgrade from Apple.
Anyone has a solution for this? I tried to rebuild the Mailbox and Delete and Create the account again, but doesn't work.
Thanks in advance.

Finally I've figured out what happened for not syncing anymore what I did on the Mail.app mailbox of my Professional Exchange account.
So, the problem was the MailTags plugin: http://www.indev.ca/MailTags.html
I don't know if it was after the Trial Period that went rogue, or this has happen since the install, but when I've uninstalled it, it worked just fine.
Hope this help someone with the same problem.

STRANGE mail.app problems - Help!

A client's mail is severely screwed. here's a (brief) summary:
OS 10.3.9
Client had mail hang & spin while having 3 replies open. Stuck in a loop, tried numerous Disk Warrior, repairs, permissions, etc etc etc... Client's Mail folder in ~/Library/Mail is huge, over 9GB (many mailboxes).
*Oddest thing: THAT mail folder cannot be copied over to external FW Hard drives (tried 2) hangs after 806mb. Got a strange error about "Incoming mail cannot be read or written" - words to that effect. I've never seen such a thing. I can't even backup that mail folder to simply wipe the drive to update to Tiger.
ANY help appreciated!!
Chotty

Finally I've figured out what happened for not syncing anymore what I did on the Mail.app mailbox of my Professional Exchange account.
So, the problem was the MailTags plugin: http://www.indev.ca/MailTags.html
I don't know if it was after the Trial Period that went rogue, or this has happen since the install, but when I've uninstalled it, it worked just fine.
Hope this help someone with the same problem.

HELP FOR SOME MAIL app PROBLEMS IN MAVERICKS!

As many of you, I was having great difficulty opening Apple's Mail app in Mavericks. The type of problem I was having is this:
When trying to open Mail for the first time in Mavericks, I would get the message that the database needed to be upgraded; the process would start, but Mail would become unresponsive. The progress bar stopped in the middle and only a forced quit could close the application.
I noticed the following:
The actual files and folders in User/Library/Mail/V2, remained unchanged from the time before my attempt to open Mail, and for me no other changes were made.
I took the opportunity to move a copy of the V2 Folder to my Desktop for safekeeping. Trying to open Mail without this folder just caused the app to ask me to designate my accounts anew, which I had no intention of doing.
I then tried adding back items into the empty V2 folder. Adding back all of the mail accounts and mailboxes except for the Mail Data folder had no effect, except that a new Mail Data folder was created, and the Mail app still asked me to designate my accounts anew.
I then added back the first half of my old Mail Data folder contents and allowed the copy process to overwrite the files in the newMail Data folder; there was still a problem.
Finally, I took the remaining files and one folder from my old Mail Data folder and added that to the new Mail Data folder. When I was asked to relpace matching folders and files I did that and whatever was left untouched by the file copy, I let stay there.
The Yellow taged files were the first half I transferred back.
As long as you have a protected copy of your Mail folder, you can try variations of the above. This is what worked for me, and I hope it is helpful to some or all of you.

Finally I've figured out what happened for not syncing anymore what I did on the Mail.app mailbox of my Professional Exchange account.
So, the problem was the MailTags plugin: http://www.indev.ca/MailTags.html
I don't know if it was after the Trial Period that went rogue, or this has happen since the install, but when I've uninstalled it, it worked just fine.
Hope this help someone with the same problem.

Mail App and IMAP sync issues

I am facing IMAP sync issues with Mail App ver 4.4. I have specified the automatic fetch interval as 1 minute. The problem is the App does not seem to send requests to the server to sync the Inbox folder alone, but it send requests to get STATUS and sync the other folders.
Has anyone else faced similar issues.
Radha

Not many of us would set the interval to be only 1 minute -- too often for the speed of many connections. Have you tried 5 minutes to see if the behavior continues?
Ernie

Strange behaviour of Mail app with Google IMAP

So lets say I compose a email with attachments (lets say 5 pictures) and while I do this mail application sends draft to the google server I have no problem with that.
I have really slow upload speed so 16mb takes a while (~10 minutes). Now I wait until "draft" is fully sent to the google because I want mail/google to delete draft message when sent (this unwanted behaviour is commented here: Apple Mail puts a email in "DRAFTS" after I send it? ). When that is done (draft 100% on the google server) I SEND message and "what the heck is going on now" email is uploading AGAIN? - another 10 minutes browsing slowly.
How can I prevent this behaviour?

Sounds like you could try deleting the current keychain entry, then quit Mail.app. Open Mail.app again, when it asks for the password go ahead and type it in then just click Always Trust, etc. to see if it can hold onto that certificate this second time around. You also might have more than one entry in the Keychain list, so hunt around there a little to make sure you get everything deleted related to your Zimbra/Exchange IMAP accont.

Synchronizing mail.app and google mail - help / advice needed

i recently decided to consolidate 2-3 of my email accounts into one account.
Here is what I did.
1. opened a new gmail account
2. copied messages from other folders into the "All Mail" folder of this account.
3. copied 20000 odd messages into the mail.app folder - but only 10880 messages can be seen on google online account.
Problem i need to solve:
1. i have confirmed that several of the messages that are in the offline folder are not on google.
2. i have tried to synchronize this account by choosing the menu action to synchronize.
3. But these messages are not finding their way to the online interface.
How do I move the remaining messages to google online?
Thanks in advance for your help!

Howdy,
One thing I found: I've noted that some mail's larger then approx. 20MB will not copy over.
Also, I've seen some reduction of the count of mail items, that appeared to be due to duplicate emails, I believe that Google's site is automatically de-duplicating, for our 'convenience'. The 'All mail' folder especially, will probably try to de-duplicate. Not sure if it's the same as copying into a 'new' individual folder, or not, as Google's 'all' folder does some special things. Perhaps copying to a new seperate folder may help.
I'm not 100% positive, but take a look, and see if you find that you've got some that you can sort for by size (make sure you're displaying the size column in mail.app) that are over 20MB or even close to that size, and/or also find several emails, with the same subject, date & time stamp, and when copied onto Google's account, then there is only one copy.
I would check those things out first, and see if that helps resolve the issues.
Cheers,
Daniel Feldman
=======================
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Certified Member of the
Apple Consultants Network
Apple Certified (ACHDS)
E-mail: Dan (at) MacMind (dot) net
Phone: 1-408-454-6649
URL : www.MacMind.net
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1.1.4 mail app problems

today the 1st of march I upgraded from 1.1.3(with software upgrade) to 1.1.4 also with upgrade. everything went smooth until I went to check my mail. After clicking on the app it will load part way and then crash back to the home screen. I have tried restoring 2 times now and i get the same problem.. Ok next step i took was to delete my mail account. by going into my settings i deleted it and went to check the mail app and it will crash. when i go back to my settings and the account is still there like i never deleted it please help me get my mail working again! it was one of the best features on the touch!
Message was edited by: Phipod

Had the same problem and solved it by doing the following:
Restore your iPhone with iTunes.
Activated it, but do not retsore your settings!
Disconnect your iPhone from iTunes.
Tap Mail - you should now get the selection screen (Yahoo, AIM, whatever ...)
Close Mail.
Connect iPhone to your Mac.
Now restore your settings, synch and you should be done.
I found this out by pure curiosity - I was about to go from scratch as recommended in this thread and then decided to give it a try and see if mail.app worked at all - it did - and then I started to wonder what would happen if ... tadaa working iPhone
Good luck
kgkoop

Mail app problems (duplicating email downloads)

in my Mail app, i am having a problem with receiving "duplicate" emails. i will get an email, and after in downloads to Mail, the "spinning circle" (next to the INBOX icon) keeps on spinning...then a duplicate of the email downloads. to stop the "spinning circle". i have to "force quit" Mail.
i have the option with Road Runner to get emails from their "WebMail" website. when i log-in, i see the email that is duplicating in Mail...plus other emails that has not been downloaded in my Mail application.
if i delete the "duplicating email" in RR Webmail, and launch Mail again, the "other emails" that i see in RR WebMail will download.
and if there are other new emails, the whole scenario will go over again in Mail.
i talked to a Road Runner technician and he tried to find a preference in the Mail app that will allow Mail to give a bit more time for Mail to download emails with larger attachments (2mb and up). he said that Mail is not giving enough time to download the larger emails, so it is "bottlenecking" the large email and other emails after that.
Just wondering if anyone knows about this problem, or if anyone knows if there is a preference in Mail to "extend" the download time for larger-sized emails......
thank you....

I am having this same problem. How did you solve it?

Mail app does not sync "Sent" or "Read" messages with my iPhone mail app.

I just started using a new Mac Mini (running 10.9.1). I have the Mail app connected to a handfull of different email addresses, and my iPhone mail app is connected to the same addresses. If I send a message on one device, the other device will not show it. If I read a message on one, the other will not show that I've read it.
I assume the two Apple devices, both running up-to-date operating systems and using the native Mail app, should be communicating with each other in a way that allows me to work between the two seamlessly. Am I just incorrect in my assumption, is there something I can fix, or is this a bug we're waiting to have repaired?

Actually, my Gmail is the one that does work appropriately. I have a few IMAP addresses I use that do not sync between devices.

Windows 8.1 Mail app does not sync with the Office 365 account

My company has recently switched to Office 365. Windows 8.1 Metro Mail app does not work with Office365 account. When I switch to IMAP it works but that is soon going to be disabled and is not compliant with the company policy.
I can add the account and it also pushes the security policies but it does not sync email at all. Says account is not available. The tablet shows up on the mobile devices on the office 365 and I could also remote wipe it.
It seems everything works except basing email sync. What could be the issue?

there's a bunch of reading here:
http://blogs.technet.com/b/exchange/archive/2013/10/18/supporting-windows-mail-8-1-in-your-organization.aspx
There might also be some useful discussions in the dedicated O365 forum:
http://community.office365.com/en-us/forums/default.aspx
Don
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Mail App Problem - Google Sync OS4 Software

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