Mail app problems (duplicating email downloads)

in my Mail app, i am having a problem with receiving "duplicate" emails. i will get an email, and after in downloads to Mail, the "spinning circle" (next to the INBOX icon) keeps on spinning...then a duplicate of the email downloads. to stop the "spinning circle". i have to "force quit" Mail.
i have the option with Road Runner to get emails from their "WebMail" website. when i log-in, i see the email that is duplicating in Mail...plus other emails that has not been downloaded in my Mail application.
if i delete the "duplicating email" in RR Webmail, and launch Mail again, the "other emails" that i see in RR WebMail will download.
and if there are other new emails, the whole scenario will go over again in Mail.
i talked to a Road Runner technician and he tried to find a preference in the Mail app that will allow Mail to give a bit more time for Mail to download emails with larger attachments (2mb and up). he said that Mail is not giving enough time to download the larger emails, so it is "bottlenecking" the large email and other emails after that.
Just wondering if anyone knows about this problem, or if anyone knows if there is a preference in Mail to "extend" the download time for larger-sized emails......
thank you....

I am having this same problem. How did you solve it?

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