Mail app prompts to install latest version, Store isn't available for maintenance
I have a 9926 build that I suspect is having some issues with GPO policies. The previous build had no issues, but I don't know if it is due to a bad upgrade, or GPO that were not previously taking effect.
When I try to start the Mail app I get a message saying "Please install the latest version. To continue using this app, you must install the latest version from here" which then gives a link to the Store. when I open the Windows Store I get a message
saying "Windows Store isn't available right now because we're doing some maintenance. Please try again later"
I suspect there is some issue relating to proxies, similar to the issues around the Windows Updates changes, but I don't know where to look to start troubleshooting the cause. All I see in event viewer is a message saying the App <Windows.Store> terminated
itself by window.close() API.
Hi,
Glad to see your problem resolved, hope your experience is helpful with others. Thanks for your sharing your solution.
Roger Lu
TechNet Community Support
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I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
Anyone know what is the cause and if there is a resolution? Have tried to re-installing iTunes and have also tried restoring laptop to an earlier date.iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
After installing latest version of ITunes, can't access ITunes Store
I've recently downloaded the latest version of Itunes (9.2.1.5) as since doing so I cannot access the ITunes Store. Prior to downloading this laterst version, I had no trouble with access. I've tried deleting the download and re-installing it, and I've tried just reinstalling it to "repair" any damaged or fragmented files. Nothing helps. I've tried rebooting, I've tried closing Itunes and re-opening, and I've tried clicking on Podcasts and then on Itunes Store. Again, nothing helps. The error I get is:
"ITunes could not connect to the Itunes Store. Network Connection timed out."
I ran the diagnostic and my connection to the internet was fine, the only red line failure I got was:
"Secure link to Itunes Store failed."
Everything else was fine. Again, I've never had this problem on this machine with any previous downloads.
I performed the download Saturday evening, so I thought that maybe Itunes Store was off line for maintenance or some other reason. But, at mid-day on Sunday, I'm still having the same issue, so I doubt it is the store. I've tried everything I can find on-line, and the bottom line is, nothing lets me have access to the Store.
In downloading the newer version of Itunes, I wasn't able to access it by opening the Itunes application. When I opened Itunes, I would get the dialogue box asking if I wanted to download the latest version of Itunes. When I clicked on the response to download the latest version, the dialogue box disappeared, but nothing was downloaded. So, I went to the Itunes webpage and downloaded from there.
I was doing other things on the computer while Itunes downloaded the new version, and it could have sat waiting for a response for some time. But, I had an active connection to the internet the whole time, and have not been without access since.
Basically, I'd like to know how to regain access to the Itunes Store with this latest version of Itunes. As a fallback, I'd like to revert back to my latest version that worked fine.
I'd be grateful for any help you can offer.
These are my system specs and the results of the last diagnostic.
Thanks
Microsoft Windows 7 Home Premium Edition (Build 7600)
HP-Pavilion GN553AA-ABA m9040n
iTunes 9.2.1.5
QuickTime 7.6.6
FairPlay 1.8.20
Apple Application Support 1.3
iPod Updater Library 9.2d4
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.1.0.62
Apple Mobile Device Driver not found.
Bonjour 2.0.2.0
Current user is not an administrator.
The current local date and time is 2010-08-29 11:22:13.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
NVIDIA, NVIDIA GeForce 8400 GS
External Plug-ins Information **
No external plug-ins installed.
Network Connectivity Tests **
Network Adapter Information
Description: USB Wireless 802.11 b/g Adaptor
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Description: Intel(R) 82566DC-2 Gigabit Network Connection
Lease Expires: Mon Aug 30 11:04:07 2010
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2010-08-28 19:24:40.
CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
F: HL-DT-ST DVD-RW GSA-H60L, Rev DC08
Drive is empty.
Device Connectivity Tests **
iPodService 9.2.1.5 is currently running.
iTunesHelper 9.2.1.5 is currently running.
Apple Mobile Device service 3.1.0.0 is currently not running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
LSI 1394 OHCI Compliant Host Controller. Device is working properly.Apparently, security programs like Macafee and Norton view Itunes updates as new programs and block then from access. If you add Itunes to the list of exemptions, it solves the problem.
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Why after a successfully installed mess. do apps say you have to install latest version of flash?
Why after successfully installing flas player do apps say yuo nee to install latest version.?
Flash Player Help | Installation problems | Mac OS
Flash Player Help | Installation problems | Flash Player | Windows
Mylenium -
How do i install latest version of iTunes when I keep getting an error message to go to Tools, Download only, and install manually??
Hi Moerdesign,
Did you downloaded and installed Photoshop and Illustrator CS6 through Creative Cloud.
After uninstalled them, Creative Cloud saying applications are "Up to Date" when not installed.
If this is the case then please perform the steps given in the help document.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Please let me know if this is not the case.
Screenshot of the problem would be great help.
Regards,
Sumit Singh -
I was successfuly running videos on Mozila Fire Fox but from 2/3 days when i click video i am getting message (copied and pasted here)
Flash Player upgrade required
You must download and install the latest version of Adobe Flash Player to view this content.
Even I hd already installed latest version of Adobe Flash PlayerAdobe Shockwave for Director Netscape plug-in, version 11.6.1.629 is not Flash.
There are two different versions of Flash, the '''''ActiveX''''' version for IE and the '''Plugin''' version used by most other browsers.
1.Download the Flash Plugin version setup file from here: <br />
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. <br />
Save it to your Desktop.<br />
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then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, <br />
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.
4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
* On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). <br />
See this: <br />
[http://vistasupport.mvps.org/run_as_administrator.htm] -
Cannot install latest version of iTunes 10.6.
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As I could not find this file I then uninstalled iTunes, Bonjour, Apple Software Update, Apple mobile device support, and Quicktime and all related files as instructed from iTunes support page and tried to re-install all again. Unfortunately they all installed except iTunes which came up with the same error messages again.
Is this an Apple or Windows problem?...........HELP!"The feature you are trying to use is on a network resource that is unavailable.......click OK , or enter an alternative path to a folder containing the installation package iTunes64msi"
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Bought a new iPod nano. Trying to download and install latest version of iTunes. When i try to install downloaded program, I get a message that says OS10.7 is required. I have OS10.58. What to do?
Choose About this Mac from the Apple menu.
If you have a PowerPC Mac, buy a new, secondhand, or refurbished Intel Mac.
If you have an Intel Mac, phone the online Apple Store and order a Mac OS X 10.6 DVD.
(71523) -
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Trying to install latest version of Adobe Reader...download stops.."An error has occurred in the script on this page...
Line: 1
Char: 13128
Error: 'ActionGtbCheck' is undefined
Code: 0
URL: http://127.0.0.1:1125/app/_js/adobe.js
just under this error reoprt is a box that asks " Do you want to continue running scripts on this page?" YES or NO...I've tried both ...I let the PC run for an hour plus and never get a message "install complete...I'm running Windows XP - SP3
Please helpDownload and run the offline installer from http://get.adobe.com/reader/enterprise/
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I am attempting to install latest version of flashplayer on my 1st gen Kindle Fire.
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Flash Player 11.1 for Android 4.0 (11.1.115.81)
THAT'S the latest (and LAST) version that'll work with a 1st Gen Kindle.
1. It's not the "latest". The latest (12.0.0.43) WON'T run on Android.
2. Android OS is no longer compatible with Flash Player, so if you need to reload, you'll have to use the olde version linked above.
Playing Flash content is very processor consumptive and it drains your battery, also shortening the life of it. Android (Google) recommends using either "Dolphin" or "Puffin" as your browser if you need to view Flash content with a mobile device running Android. They're both free in the GooglePlay store. These browsers use "server side" rendering to reduce the load on your device. -
I keep downloading and installing latest version (8) of Firefox. The browser states I have Firefox 8. However, on Google Mail and some other websites I get a message stating I am running an out of date unsupported version of Firefox.
Reset all the '''general.useragent.''' prefs that are '''bold''' and say '''user set'''.
type '''about:config''' in the URL bar and hit Enter <br />
''If you see the warning, you can confirm that you want to access that page.'' <br />
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Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset'''''. <br />
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App Store says update available for iPhone app. Try to install and get the message "the item you are trying to buy is no longer available" for three apps in a row. Even when I go to the specific app and press Update, the update begins to install then aborts with this error message.iPhone 3GS running iOS 5.1.1. Also very long delay typing each keystroke in this message.
That error message is usually indicative of a problem with the App Store. If you look through the forums, you'll see that a number of people are experiencing the problem. Try again tomorrow.
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I have the same problem - did you solve it?
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I cannot watch videos after installing the latest version of adobe flash player for safari 6.1
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