Mail.app "Threaded view" algorithm problem
Hello,
I noticed that there is an issue with "Threaded View" feature in mail.app :
- First : i think the algorithm gathers emails in threaded view by "Subject"
- Then the algorithm fall-back to the In-Reply-To and Message-Id headers
Is there a way to disable the first "gather by subject" feature ? It's annoying because, for example, every mail with subject "Hello !" are threaded, even if there're not related...
I looked in some com.apple.mail.plist if found, but nothing seemed to be related to this function...
Thanks.
Damien
I, for one, would be interested in hearing what the problem actually is.
Similar Messages
-
Hi,
I recently moved from gmail to mac mail and having the same problems with thread view. Many of my messages are put in the same thread just because they share the same subject name. I suppose there is a way to fix it since Gmail was handling it right. I will be glad to know how, if anyone knows.
Also another question whether it is possible to see the messages belonging to a thread but put in separate mailboxes; i.e. I read a thread of messages, move them to a mailbox, when another e-mail comes to inbox belonging to that thread, I would like to see the messages I moved as well.
Thanks"Many of my messages are put in the same thread just because they share the same subject name. I suppose there is a way to fix it since Gmail was handling it right. I will be glad to know how, if anyone knows."
I have the same question... -
Mail.app and Exchange Server Problems?
I am an Apple Mail user and my university just switched to an Exchange Server 2003 for student e-mail. The university is only supporting Entourage, but I have configured Mail to work with Exchange without any major problem. This week, I have noticed that I have a problem where Mail.app will say that I have four new e-mails in my Exchange in-box. When I click on my Exchange in-box, no new e-mail appears. After experiencing this problem for about a week, I finally logged onto our Exchange web access site for the university. I discovered that I did indeed have four new e-mails in my in-box, but these e-mails were not showing up in Mail.app. Interestingly, all of the e-mails were undeliverable e-mails that had popped back because I had the wrong address. I am wondering why these e-mails would show up in on web access, but not show up in Mail.app.
I have spoken with our university tech. support numerous times and they have been unable to figure out the problem. It seems this may be a Mail.app isse as opposed to an Exchange problem.
Thanks,
Joe BiedlingmaierI use Exchange at work and have 5 Macs working with it w/o problems. The trick is to correctly specify SMPT and Outlook Web Access Server.
Do the following:
When you create a new mail account, choose IMAP or Exchange (if it shows on the list)
for Email Address specify your exchange email address
continue
for Incoming Mail Server: use name of the server without any prefixes such as mail. (The example shown under the box is wrong. It took me forever to figure it out)
for username and password use the same one you use when log in into exchange webmail
continue
for outgoing email server use the name of the server, again without smtp.
you may need to use authentification in order to send mail. In that case use the same user and password as when you log into your exchange
I was doing it as I was writing this to make sure it workes. It does. -
Mail.app / Outlook S/MIME problem
My wife and I use S/MIME certificates to encrypt our correspondence. She's on Mail.app on her Intel iMac and I'm primarily at work on Outlook. If she sends her first signed message from Mail.app, any encrypted reply receives the warning that the certificate is a weak 40-bit key and will easily be broken. However, if I import the same cert into Thunderbird on her Mac and send the certificate to Outlook, it correctly recognizes it as a 2048-bit key and does not issue the 40-bit warning when I send her encrypted messages. I have removed and re-sent the certificates several times to be sure and the results are the same each time: certificates received from Mail.app are identified as 40-bit while the same certificate received from Thunderbird is identified with the proper strength. Is there any way to remedy this other than installing a second mail program solely to exchange certificates?
Message was edited by: DoomedTX (added S/MIME to title)Hello,
I have the same problem, I would ask that the Blackberry is escalating the problem, since it does not work with a digital signature.
thanks
Thomas -
Address Book Mail.app and FaceTime contacts problem
Hi to everyone. I really want some help hear. My mail.app on MacBook Pro 2011 don't recognises the most of my contacts email as a result not showing me my contact picture and first/last name when they send me something. Gives me the choise to create a new contact but the funny is that i already have the mail in my address book.
In the facetime happening the same thing when someone calls me via his phone number. I just see the phone number and not the contacs name. When he calls me via email i can see him as my contact. For FaceTime i figured out that when i put the area code on my contacts phone number it's fine. I just want to know if all of you have in your contact's phones there area codes or is a bug on my system and isn't neccessary.
Thanks.Mail.app recognizes their email address from Address Book.app and substitutes their names in place of the email address.
No, it doesn't. An email address field can contain a proper name which will be displayed if included; neither Mail nor Address Book substitute anything. If an email address does not contain a proper name, the only thing that will be displayed is the email address itself.
I would like to know how to get a more uniform look in my inbox. I've included a screenshot of Mail.app, but the domains of the emails are hidden for obvious reasons.
You can't, unless you can force everyone who might send you an email to include their name as part of the email address; good luck with that. Your link to a screenshot gives only a blank page, there is no image there.
Mulder -
Mail app conversation view excludes first message
I've trying to switch over to Mail from Outlook. One thing I'm noticing is that in "conversation view" for messages, the orginal message is excluded. For instance is someone sends me a message with a subject of "Hello!" and then I get a reply the subject is "Re: Hello!" I realize it's grouping using the subject line but it should probably exclude things like "Re:", "Fw:" and others. Is there anway to get this to happen?
Is the box checked in Mail>Preference>Viewing include related messages.
-
Default to "view as icon" in Mail.app messages (with attachments)
Hello,
Other than using Mail Attachments Iconizer (http://lokiware.info/Mail-Attachments-Iconizer), does anyone know of a way to default mail.app to "view as icon" when adding attachments to messages?
Working in print design, we're always sending PDFs and images and it's a little annoying when you have a large (in dimension, not bit size) attachment and it just takes over your message.
Thanks,
Kristin.Hello!
Your English is great.
There is no default setting for this in Mail but check Mail Attachments Iconizer. -
Mail.app quits unexpectedly upon quit
Since a few days, I finally finished the transition to ML on my three macs (DT in the office and at home, and a MBP). Update to 10.8.2 done.
On all three machines, Mail.app displays an "unexpected Quit" when I quit the program. In can upload the crash report if someone would be willing to help me "reading" it.
I use the "classic layout", and I have always two viewer windows open to allow easy access to two mailboxes in parallel. My mailbox is pretty large, there are 6 accounts to receive mail, and quite some rules.
Suggestions welcome! BWDear Linc, first of all, many thanks!! I was out for a day, sorry for the delay in replying.
The first thing I did after I saw that your message from "Discussions" arrived was to quit Mail.app. Since the problem was reproduced, the "last crash" is from (almost) now.
I deleted the value for A-UUID.
The report from step 2 is quite long, but I have no idea how to filer within this error log.
======
Process: Mail [511]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 6.1 (1498)
Build Info: Mail-1498000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [139]
User ID: 501
Date/Time: 2012-09-29 13:29:48.423 +0200
OS Version: Mac OS X 10.8.2 (12C54)
Report Version: 10
Interval Since Last Report: 22690 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 18298 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: ####
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
======
Report from Step 1:
29.09.12 13:29:56,308 ReportCrash[1918]: Saved crash report for Mail[511] version 6.1 (1498) to /Users/username/Library/Logs/DiagnosticReports/Mail_2012-09-29-132956_My-iMac.c rash
=======
Report from Step 2:
Process: Mail [511]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 6.1 (1498)
Build Info: Mail-1498000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [139]
User ID: 501
Date/Time: 2012-09-29 13:29:48.423 +0200
OS Version: Mac OS X 10.8.2 (12C54)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
objc_msgSend() selector name: release
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff94929750 objc_msgSend_vtable14 + 16
1 com.apple.mail 0x0000000101bee13f 0x101971000 + 2609471
2 com.apple.mail 0x0000000101bee338 0x101971000 + 2609976
3 com.apple.AppKit 0x00007fff93f6b519 -[NSTableView preparedCellAtColumn:row:] + 1573
4 com.apple.AppKit 0x00007fff93d87de0 -[NSTableView _dirtyVisibleCellsForKeyStateChange] + 628
5 com.apple.AppKit 0x00007fff93d87249 -[NSTableView _windowChangedKeyState] + 280
6 com.apple.CoreFoundation 0x00007fff8d670a46 __NSArrayEnumerate + 582
7 com.apple.AppKit 0x00007fff93eb5a0b -[NSView _windowChangedKeyState] + 154
8 com.apple.CoreFoundation 0x00007fff8d670a46 __NSArrayEnumerate + 582
9 com.apple.AppKit 0x00007fff93eb5a0b -[NSView _windowChangedKeyState] + 154
10 com.apple.CoreFoundation 0x00007fff8d670a46 __NSArrayEnumerate + 582
11 com.apple.AppKit 0x00007fff93eb5a0b -[NSView _windowChangedKeyState] + 154
12 com.apple.CoreFoundation 0x00007fff8d670a46 __NSArrayEnumerate + 582
13 com.apple.AppKit 0x00007fff93eb5a0b -[NSView _windowChangedKeyState] + 154
14 com.apple.AppKit 0x00007fff93d86eae -[NSSplitView _windowChangedKeyState] + 68
15 com.apple.CoreFoundation 0x00007fff8d670a46 __NSArrayEnumerate + 582
16 com.apple.AppKit 0x00007fff93eb5a0b -[NSView _windowChangedKeyState] + 154
17 com.apple.CoreFoundation 0x00007fff8d670a46 __NSArrayEnumerate + 582
18 com.apple.AppKit 0x00007fff93eb5a0b -[NSView _windowChangedKeyState] + 154
19 com.apple.AppKit 0x00007fff93d86eae -[NSSplitView _windowChangedKeyState] + 68
20 com.apple.CoreFoundation 0x00007fff8d670a46 __NSArrayEnumerate + 582
21 com.apple.AppKit 0x00007fff93eb5a0b -[NSView _windowChangedKeyState] + 154
22 com.apple.CoreFoundation 0x00007fff8d670a46 __NSArrayEnumerate + 582
23 com.apple.AppKit 0x00007fff93eb5a0b -[NSView _windowChangedKeyState] + 154
24 com.apple.AppKit 0x00007fff93eb58f5 -[NSFrameView _windowChangedKeyState] + 93
25 com.apple.AppKit 0x00007fff93eb538e -[NSWindow _setFrameNeedsDisplay:] + 169
26 com.apple.AppKit 0x00007fff93eb9770 -[NSWindow becomeMainWindow] + 41
27 com.apple.AppKit 0x00007fff93eb3073 -[NSWindow _changeKeyAndMainLimitedOK:] + 830
28 com.apple.AppKit 0x00007fff93f913fc -[NSWindow _orderOutAndCalcKeyWithCounter:stillVisible:docWindow:] + 909
29 com.apple.AppKit 0x00007fff93ebb249 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 3218
30 com.apple.AppKit 0x00007fff93eba138 -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 940
31 com.apple.AppKit 0x00007fff93eb9d1f -[NSWindow orderWindow:relativeTo:] + 159
32 com.apple.AppKit 0x00007fff93f90b73 __18-[NSWindow _close]_block_invoke_0 + 487
33 com.apple.AppKit 0x00007fff93f90965 -[NSWindow _close] + 364
34 com.apple.mail 0x0000000101a33d9e 0x101971000 + 798110
35 com.apple.mail 0x0000000101a33fa9 0x101971000 + 798633
36 com.apple.mail 0x0000000101a2e707 0x101971000 + 775943
37 com.apple.CoreFoundation 0x00007fff8d62a47a _CFXNotificationPost + 2554
38 com.apple.Foundation 0x00007fff94a8a846 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64
39 com.apple.mail 0x00000001019737a5 0x101971000 + 10149
40 com.apple.AppKit 0x00007fff93f90a90 __18-[NSWindow _close]_block_invoke_0 + 260
41 com.apple.AppKit 0x00007fff93f90965 -[NSWindow _close] + 364
42 com.apple.mail 0x0000000101a33d9e 0x101971000 + 798110
43 com.apple.mail 0x0000000101a33fa9 0x101971000 + 798633
44 com.apple.Foundation 0x00007fff94ad4677 __NSThreadPerformPerform + 225
45 com.apple.CoreFoundation 0x00007fff8d5f7101 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
46 com.apple.CoreFoundation 0x00007fff8d5f6a25 __CFRunLoopDoSources0 + 245
47 com.apple.CoreFoundation 0x00007fff8d619dc5 __CFRunLoopRun + 789
48 com.apple.CoreFoundation 0x00007fff8d6196b2 CFRunLoopRunSpecific + 290
49 com.apple.HIToolbox 0x00007fff9774b0a4 RunCurrentEventLoopInMode + 209
50 com.apple.HIToolbox 0x00007fff9774ae42 ReceiveNextEventCommon + 356
51 com.apple.HIToolbox 0x00007fff9774acd3 BlockUntilNextEventMatchingListInMode + 62
52 com.apple.AppKit 0x00007fff93dfa613 _DPSNextEvent + 685
53 com.apple.AppKit 0x00007fff93df9ed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
54 com.apple.AppKit 0x00007fff94021511 -[NSApplication _shouldTerminate] + 662
55 com.apple.AppKit 0x00007fff94020817 -[NSApplication terminate:] + 791
56 com.apple.AppKit 0x00007fff93eeaa59 -[NSApplication sendAction:to:from:] + 342
57 com.apple.AppKit 0x00007fff9402044c -[NSMenuItem _corePerformAction] + 406
58 com.apple.AppKit 0x00007fff9402013a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133
59 com.apple.AppKit 0x00007fff9401edc0 -[NSMenu performKeyEquivalent:] + 271
60 com.apple.AppKit 0x00007fff9401e283 -[NSApplication _handleKeyEquivalent:] + 829
61 com.apple.AppKit 0x00007fff93edb243 -[NSApplication sendEvent:] + 4480
62 com.apple.mail 0x00000001019e4d23 0x101971000 + 474403
63 com.apple.AppKit 0x00007fff93df12fa -[NSApplication run] + 636
64 com.apple.AppKit 0x00007fff93d95cb6 NSApplicationMain + 869
65 libdyld.dylib 0x00007fff8f39d7e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff98628d16 kevent + 10
1 libdispatch.dylib 0x00007fff92946dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff929469ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff98626686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff98625c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8d614803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8d619ee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8d6196b2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff94adc89e -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 com.apple.Foundation 0x00007fff94a7518a -[NSRunLoop(NSRunLoop) run] + 74
7 com.apple.CoreMessage 0x00007fff8c981167 +[_NSSocket _runIOThread] + 77
8 com.apple.Foundation 0x00007fff94ad7612 __NSThread__main__ + 1345
9 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13
Thread 3:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff98628322 __select + 10
1 com.apple.CoreFoundation 0x00007fff8d6594e6 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13
Thread 4:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff98626686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff98625c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8d614803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8d619ee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8d6196b2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff94a79586 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff94ad7612 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13
Thread 5:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff986280fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8efe9f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff9741fd96 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff97641d0a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff9765736f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff986280fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8efe9f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff975a4724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff975a4606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff9765736f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff986280fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8efe9f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff975a4724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff975a4606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff9765736f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff986280fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8efe9f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff975a4724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff975a4606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff9765736f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13
Thread 9:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff98626686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff98625c42 mach_msg + 70
2 com.apple.QuartzCore 0x00007fff8d43c35b CA::Render::Server::server_thread(void*) + 403
3 com.apple.QuartzCore 0x00007fff8d4c0e76 thread_fun + 25
4 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff986286d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8efe7eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8efe7cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8efd2171 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff986286d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8efe7eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8efe7cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8efd2171 start_wqthread + 13
Thread 12:: -[AttachmentManager _synchronouslyPurgeAttachments] Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib 0x00007fff986280fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8efe9f89 _pthread_cond_wait + 869
2 com.apple.Foundation 0x00007fff94ad5cc6 -[NSCondition wait] + 240
3 com.apple.Foundation 0x00007fff94ace468 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 796
4 com.apple.Foundation 0x00007fff94ace0c8 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 131
5 com.apple.CoreFoundation 0x00007fff8d66b63c __invoking___ + 140
6 com.apple.CoreFoundation 0x00007fff8d66b4d7 -[NSInvocation invoke] + 263
7 com.apple.CoreMessage 0x00007fff8c9e3b87 -[MonitoredInvocation invoke] + 225
8 com.apple.CoreMessage 0x00007fff8c9fc0e2 -[ThrowingInvocationOperation main] + 33
9 com.apple.CoreMessage 0x00007fff8c9a8362 -[_MFInvocationOperation main] + 431
10 com.apple.Foundation 0x00007fff94ad0986 -[__NSOperationInternal start] + 684
11 com.apple.Foundation 0x00007fff94ad81a1 __block_global_6 + 129
12 libdispatch.dylib 0x00007fff92947f01 _dispatch_call_block_and_release + 15
13 libdispatch.dylib 0x00007fff929440b6 _dispatch_client_callout + 8
14 libdispatch.dylib 0x00007fff929451fa _dispatch_worker_thread2 + 304
15 libsystem_c.dylib 0x00007fff8efe7cab _pthread_wqthread + 404
16 libsystem_c.dylib 0x00007fff8efd2171 start_wqthread + 13
Thread 13:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff98628386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8f06f800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff8f06f717 usleep + 54
3 com.apple.AppKit 0x00007fff93fdf958 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff94ad7612 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x100007f8f303c77e rbx: 0x0000000000000000 rcx: 0x00007fff5e28b344 rdx: 0x0000000000000000
rdi: 0x00007f8f0a3ec1e0 rsi: 0x0000000101db08a0 rbp: 0x00007fff5e28b220 rsp: 0x00007fff5e28b1e8
r8: 0x00007fff5e28b338 r9: 0x00007f8f2aa01250 r10: 0x0000000103458710 r11: 0x00007f8f2b06a010
r12: 0x0000000101db08a0 r13: 0x00007f8f2d646e80 r14: 0x00007fff5e28b338 r15: 0x00007fff5e28b344
rip: 0x00007fff94929750 rfl: 0x0000000000010246 cr2: 0x000000010196d000
Logical CPU: 0
Binary Images:
0x101971000 - 0x101d10fff com.apple.mail (6.1 - 1498) <AEF8CE03-7543-3379-8993-157A5F6214E1> /Applications/Mail.app/Contents/MacOS/Mail
0x103357000 - 0x10335cff7 libgermantok.dylib (7) <B98522FA-23D1-351E-9F25-5AAF58FD862D> /usr/lib/libgermantok.dylib
0x103369000 - 0x103369ff3 +cl_kernels (???) <08B59AEA-DDFF-4F71-847A-57DD0C5F4564> cl_kernels
0x103448000 - 0x10344afff apop.so (169) <2A1CAD32-5734-3D4E-868B-E773DCD192B5> /usr/lib/sasl2/apop.so
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0x7fff8cfc8000 - 0x7fff8d0e8fff com.apple.desktopservices (1.7.2 - 1.7.2) <CDE8C2C2-C505-31B0-8C61-E40E4EA364A5> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
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0x7fff8d893000 - 0x7fff8d8e4ff7 com.apple.iCalendar (6.0 - 126.5) <3C743E01-70DB-341C-89EC-13B5EA70EEE2> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar
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0x7fff8d937000 - 0x7fff8d94efff com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8d988000 - 0x7fff8d98afff com.apple.OAuth (18.1 - 18.1) <0DC79455-CF81-3873-87BD-6BD14D89A6F5> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff8d98b000 - 0x7fff8dd82fff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8dd83000 - 0x7fff8dd8bfff com.apple.AOSNotification (1.7.0 - 636.2) <20E768EB-FB1A-341F-8995-92272FDA8D6D> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff8e4e4000 - 0x7fff8e4f2ff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
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0x7fff8e4fb000 - 0x7fff8ee8bc67 com.apple.CoreGraphics (1.600.0 - 324.6) <DCC70C6E-AB6D-3457-A823-7569CB29B107> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8ee8c000 - 0x7fff8efd0fef com.apple.MediaControlSender (1.4.5 - 145.3) <3A308EA3-21F7-3213-9157-D3421EB43715> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff8efd1000 - 0x7fff8f09dfe7 libsystem_c.dylib (825.25) <8CBCF9B9-EBB7-365E-A3FF-2F3850763C6B> /usr/lib/system/libsystem_c.dylib
0x7fff8f09e000 - 0x7fff8f163ff7 com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8f164000 - 0x7fff8f166fff libCVMSPluginSupport.dylib (8.6.1) <7EFDA31E-E463-3897-A8DC-7FD266EB713E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8f167000 - 0x7fff8f170ff7 com.apple.marco (8.0 - 900) <5864ADD1-FC2F-37EF-BE89-A9E582C78610> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x7fff8f171000 - 0x7fff8f1cdfff com.apple.corelocation (1.0 - 1239.39) <88EFC8F1-0A91-3EB6-A1F6-76294541D85D> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8f1ce000 - 0x7fff8f216fff libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib
0x7fff8f217000 - 0x7fff8f222ff7 com.apple.ProtocolBuffer (2 - 104) <3270C172-1437-3080-9E53-3E2DCA9AE2EC> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff8f223000 - 0x7fff8f23aff7 com.apple.iChat.InstantMessage (7.0.1 - 3305) <B512018D-EC03-3906-AB27-8B8FF44C36B7> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x7fff8f23b000 - 0x7fff8f250fff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8f2e1000 - 0x7fff8f34afff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff8f39b000 - 0x7fff8f39eff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff8f39f000 - 0x7fff8f3abff7 com.apple.DirectoryService.Framework (10.8 - 151.10) <DA05EF06-8EBD-3759-B5D3-E6FC86C5D850> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff8f3ac000 - 0x7fff8f3fbff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff8f3fc000 - 0x7fff8f41bff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff8f41c000 - 0x7fff8f41dfff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8f433000 - 0x7fff8f436fff libutil.dylib (30) <EF3340B2-9A53-3D5E-B9B4-BDB5EEECC178> /usr/lib/libutil.dylib
0x7fff8f437000 - 0x7fff8f588fff com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <833DA682-A3C1-39E7-AEC3-9EDC734DE2A9> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8f67b000 - 0x7fff8f689ff7 libkxld.dylib (2050.18.24) <7027CE49-007D-3553-8FFA-3E3B428B2316> /usr/lib/system/libkxld.dylib
0x7fff8f68a000 - 0x7fff8f6c5fff com.apple.LDAPFramework (2.4.28 - 194.5) <0190B746-F684-3F43-B4D0-148EFE386CA4> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8f6c6000 - 0x7fff8f6d1fff com.apple.CommonAuth (3.0 - 2.0) <74A86DDD-57D0-3178-AB74-E1F31DBFFC39> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8f6d2000 - 0x7fff8f6d2fff com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8f724000 - 0x7fff8f72bfff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x7fff8f72c000 - 0x7fff8f92cfff libicucore.A.dylib (491.11.1) <CC318A27-878A-38CE-9292-1B98353FA9C7> /usr/lib/libicucore.A.dylib
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0x7fff8f9ac000 - 0x7fff8f9acfff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
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0x7fff90043000 - 0x7fff90043fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A -
Mail.app memory use spirals out of control
Mail.app has developed a problem where it grows significantly in virtual and physical memory use, footprint upon opening just now is 132Mb physical, 497 Virtual. On three occasions yesterday I found my machine slowing down only to discover Mail.app holding >2Gb of virtual memory and constantly growing and all remaining physical memory. Asking Mail.app to quit resulted in no success and an increasing virtual footprint. On all occasions I had to terminate the application from the Force quit applications menu. My impression is that the machine would eventually grind to a halt from memory exhaustion or terminate the process however work pressures prohibited me from finding out which.
Background: I have 2 Macs with approximately the same config and setup, with email accounts and settings synchronised via mobile me. The main software difference is that the problem machine was upgraded to Safari4 upon its release and the non problem machine remains on the previous stable release. Since this upgrade, though I am not certain of the reliance, the mac mini has exhibited these problematic symptoms. I have checked for any Bundles in the ~Library/Mail and found none.
I am a competent unix user but naive at the idiosyncrasies of the mac so please feel free to point me to any specific troubleshooting guide or info on how to obtain better diagnosticsI "switched" to use Mail only yesterday, and am seeing this happen. Previously I used Entourage, but syncing problems w/ my phone were just getting out of hand.
I'm seeing up to 2GB/3GB of actual/virtual memory usage from Activity Monitor.
Any thoughts out there by anyone are appreciated. I'm using IMAP for GMail (~15k messages, including subfolders), 13k in my inbox.
Is there a chance that Mail is holding all those messages in active memory, rather than reading as necessary? What a bad design!? What are the chances that looking in thread view is causing this, rather than just reading them in order? -
How to get greater log detail from Mail.app in Lion (slow attachment caching)
I have an IMAP account, hosted by FuseMail, that is taking an extraordinary amount of time to catch attachments. I would say it is taking upwards of 10 minutes to cache one attachment. This is causing a side-effect in mail that it keeps spawning new threads for "Fetching new mail" which eventually makes Mail.app thread-bound and it stops responding (see image below of an example of what happened over night when I wasn't there to kill the treads).
I would like to see a more detailed trascript of the connection with this IMAP server to see if the delay is with the server or with my client. However, I have been unable to capture what I'd like to see:
If I use the Connection Doctor, turn off all other accounts and look at "Show Detail", I can see some log entries for READS and WRITES (FETCH and PEEK) but it's still difficult to see what's happening between those steps:
WROTE Sep 17 12:47:39.874 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.socialogue.com -- port:993 -- socket:0x7f8d32e16d30 -- thread:0x7f8d345d7870
84.46 UID FETCH 7330 BODY.PEEK[2]<4110304.16384>
WROTE Sep 17 12:47:46.098 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:mail.me.com -- port:993 -- socket:0x7f8d348b91a0 -- thread:0x7f8d34b57490
DONE
READ Sep 17 12:47:46.101 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.socialogue.com -- port:993 -- socket:0x7f8d32e16d30 -- thread:0x7f8d345d7870
* 6869 FETCH (UID 7330 BODY[2]<4110304> {16384}
READ Sep 17 12:47:46.150 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.socialogue.com -- port:993 -- socket:0x7f8d32e16d30 -- thread:0x7f8d345d7870
Lvrf+t3/AIKHf8EyPgF/wUD/AGDPFX7BusaZ4f8Ag94JTT9Pj8Cahofh6ydf
hzfaeFGnzWFqyCOGKONTavFAYGeynubdJYRLvX8gf2Nv2Iv+DgX9hD/gmj4O/YC/Z81n/glBpPjb
<----8X----snip----8X----->
7aHwA/4Kf/sXfEv4P/Cn9tD4d6h4b1ZvD3jfQpP+EV+IV9o+rW91Y3Oo3enBb6GWOBZIJJNly08N
tYW6G0WIzHoP2kP+CZP/AAU1/wCCruj6P8Ef+Cm/7TPwA/Zq/Y40/wDs2+1jwJ+zTLql3qnx
READ Sep 17 12:47:46.158 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:mail.me.com -- port:993 -- socket:0x7f8d348b91a0 -- thread:0x7f8d34b57490
47.47 OK Completed
READ Sep 17 12:47:46.195 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.socialogue.com -- port:993 -- socket:0x7f8d32e16d30 -- thread:0x7f8d345d7870
O1RL
ACWTUtU1y3RLO0t9SiS8tbNLS6QpN5c7ST2ltfD9n/gp+yZ8G/2Q/gFqHwJ/Yi+GHwf/AGa9Jh09
<----8X----snip----8X----->
hG4+MHwt1nxKNc0bwh5Uaahc2mlTaVFFJ4guZTc3Umoi9thJJcylI7W4Zb6L9Hv+CZ//AARa/YM/
4JR6drd5+zD8P/EGqfFbV9POk678
WROTE Sep 17 12:47:46.206 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:mail.me.com -- port:993 -- socket:0x7f8d348b91a0 -- thread:0x7f8d377d87f0
48.47 NOOP
READ Sep 17 12:47:46.216 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.socialogue.com -- port:993 -- socket:0x7f8d32e16d30 -- thread:0x7f8d345d7870
QfFuojUvEWr2P2qS5W2LokdtaxBmiVo7OC3WYWlq04mkiSQf
gD/wXk/4N6f+Ckn/AAVl/bzu/wBoz4a/E39iDwX8HNF8H6R4K8H2uua1r1nrMljAZryeS/SHTbmA
<----8X----snip----8X----->
9qTxB8ULbwP8UNP+KPgD4UfDnxfqa+AoPEVna+XB4g1GK5t7eS51BJDEIxDHCESyVJZbuK4e2iPj
X/wb0/toftvf8FvLD9v/APbt+Jv7MHj/APYv0zxglzpPgTSda1a+vl8K6WkjaL
READ Sep 17 12:47:46.285 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.socialogue.com -- port:993 -- socket:0x7f8d32e16d30 -- thread:0x7f8d345d7870
pEmn6pps1j5VzP
Hby6nbJMIZWvdUaLY0y1+/3/AAVz/Yh8Vf8ABRz/AIJ1ftMfsa+BfHHh/wCHXjfxfp+nSaPqurW8
<----8X----snip----8X----->
BYbWKS5uWhgh86QN+UH/AAXp/wCDfXUf+Cwfir4afGb4f/tIeH/gj8VvBng/VNBsNK1bwXa3lj4m
maQ3FnFcanb+XqNrEJ
READ Sep 17 12:47:46.301 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.socialogue.com -- port:993 -- socket:0x7f8d32e16d30 -- thread:0x7f8d345d7870
mkVzJ9viiWUyW9rFI119s6DwD/AMG3PwJ8afAnxr8Ov+Cjf7W37X//AAUy
+LWs+H7zQNO8bfEHxbeP/wAK2868W4N74ZtLme6/sq7f7Npomllmu/O+weWQttcXNpL4B/wSW/4N
<----8X----snip----8X----->
UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
UUUUUUUUUUUUUUUUUUUU)
84.46 OK FETCH completed.
WROTE Sep 17 12:47:46.322 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:imap.socialogue.com -- port:993 -- socket:0x7f8d32e16d30 -- thread:0x7f8d333741d0
85.46 UID FETCH 7330 BODY.PEEK[2]<4126688.16384>
READ Sep 17 12:47:46.412 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:mail.me.com -- port:993 -- socket:0x7f8d348b91a0 -- thread:0x7f8d377d87f0
48.47 OK Completed
WROTE Sep 17 12:47:46.434 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:mail.me.com -- port:993 -- socket:0x7f8d348b91a0 -- thread:0x7f8d345d7870
49.47 IDLE
READ Sep 17 12:47:46.579 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:mail.me.com -- port:993 -- socket:0x7f8d348b91a0 -- thread:0x7f8d345d7870
+ idling
I just can't see enough to figure out if the problem is on my end or the FuseMail end. I have been looking around trying to figure out how to increase the debug level without much luck.
I found this about the sqlite3 db but the Envelope file is not in the same place anymore:
http://www.macworld.com/article/56673/2007/03/mailfix.html
I also played around with the defaults but could not find anything specific to the connection/transfer/caching protocols:
http://hints.macworld.com/article.php?story=2004101603285984
I also tried the "Turn on Logging" Mail script:
http://macs.about.com/od/usingyourmac/ss/Troubleshooting-Apple-Mail-Using-Apple- Mails-Troubleshooting-Tools_3.htm
but if it is turning anything on in the Console, I can't see it.
Any suggestons?I have the same problem, some photos are not loaded completely and partly grey. This occurs only in Mail.app but not in the web interface of the email provider. Did you find a solution, Florian? Does somebody else have a suggestion?
Greetings from Finland -
Mail.app not recognizing/only partially recognizing attachments
Hi,
Since upgrading to OS X 10.5, mail.app intermittently doesn't fully recognize attachments. The mail.app *Message Viewer* window correctly lists the email subject and the no. of attachments. But viewing the message shows no attachment, nor is there any 'save attachment' button.
However View -> Message ->*Raw Source* will show the attachment, albeit encoded as base64
My workaround for now is to highlight the message in the Message Viewer window and then select File -> *Save Attachments...* But it's highly inconvenient. Right-mousing on the message in the Message Viewer window does not offer the "Save Attachments..." menu item.
I've experienced the problem with someone sending me an attached PDF, and also regularly from Outlook/Exchange people sending me meeting invitations with attached .ics files. They all show up as a message with 1 item attached in the Message Viewer window, but there's no attachment when the message is viewed, unless I select View->Message->Raw Source
Anyone found a pattern or a workaround? Experiencing the same problem?
thx, ...bExact same thing here. This solution does work. But why doesn't attachment won't just show up when you view the message as Plain Text, which is, and always has been, my default. This has always worked in previous versions of Mail.
-
Mail.app not accepting incoming mail in .Mac Account
This problem has been getting worse over the last two months. Mail.app has been selectively accepting incoming traffic to my .Mac address, even those that I whitelisted through Rules and junkmatcher.
Incoming Mail from trusted sources, such as family and friends are not appearing. Until recently, subscriptions such as Versiontracker, Sundance, Apple Event, etc would populate targeted mailboxes, but now even they have not being accepted either.
This is very curious - because, if I access my .Mac accoun via WebDAV or another email client, the missing mail appears. After I manually accept an incoming message via a browser or another client and subsequently use Mail.app to view messages, the missing missives appear. I have not changed anything in either "Rules" or Junkmatcher. What has changed is system upgrades over time from 10.4.2 to 10.4.6. Now mail.app appears broken.
Any insights or fixes out there?
I will bring this up with the "Geniuses" at the SF Apple store. But for now, I'll be using another client until Apple fixes this.
G4 Dual 1.42 ghz MDD FW 800 Mac OS X (10.4.6)Every time I've seen something like this being reported, the problem ended up being a rule that wasn't working as expected, e.g. because a rule had specified any instead of all, or because a rule was routing messages to Inbox, or something like that...
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ML mail.app email addresses overlapping?
Hi,
I recently upgraded to ML and so far, I have only noticed this one small problem. In Mail.app, when viewing a message, the email addresses in the headers sometimes display overlapping one another. In the image below, I have intentionally blurred a couple of email addresses for privacy reasons.
My problem is concerning the overlapping text. It appears that the line starting "Peter,..." is errantly wrapping to the next line and overlapping with the text that should be on the next line. I know that the "...Corporate, Consultant)..." should be part of the "Peter,..." line.
The issue is sporadic and does not happen to all messages. Any ideas on why this could be happening? Perhaps a bug?
Thanks,
MatthewHi,
I'm fully new in the community; this is my first post !
I'm having the same problem but following the indications of anotniofaoro I'm having another problem: I can't find the folder Office 2011.
In fact I can go in Library/Application Support/Microsoft BUT when in this folder I find 2 folders: MAU2.0 and MERP2.0
no trace of .../Office/Preferences/Office 2011
HELP
tks in advance,
Gra -
Mail app marked an email as junk, missed job opportunity. How can I fix this?
I pipe my school email to my gmail account, which I use the mail app to view. It usually works nicely, but I was going through my junk folder and noticed I missed a job opportunity because mail app sent it to junk. This has never happened before. I am so frustrated now, and I just want to fix it, or if its a bug, blame it on somebody lol. But seriously, this is unacceptable. I'm out of a much needed job now. Please help before I lose another one!
Maybe you just need to go to Mail > Preferences > Junk and do some more serious configuring, perhaps using the Advanced options, or at minimum, leaving Junk in your Inbox. Anyway, without seeing the email, it's hard to know why it may have been sent to Junk in the first place--too many links, maybe. (Sorry this happened to you though!)
-
Bug in decoding of From-addresses in Mail.app
Dear all,
since quite some time there is a bug in Mail.app, which leads to problems in replying to certain mails. The bug is similar (or the same) as in thunderbird 2 (see https://bugzilla.mozilla.org/show_bug.cgi?id=254519), which was fixed in Thunderbird 3.
If a "From:" line encoded with RFC 2047 contains characters which should, per RFC (2)822, be quoted (because it contains commas (",") or similar) Mail.app does not decode it properly but treats (in the case of a comma ",") this as two different addresses. A reply to such a message usually results in a bounce or error (since the first part is usually not a valid address).
An example for such a "From:" line is:
From: =?iso-8859-1?Q?M=FCller=2C_Henry?= <[email protected]>
This is correctly encoded and thunderbird 3 and (I hate to say this) outlook treats this correct.
Maybe someone from apple reads this and there is a chance to get this fixed soon, since it is rather annoying and causes a lot of user questions to our helpdesk. Or is there another easy fix (without changing the "From:" address.
Best regards,
DamianApple doesn't work here (except to moderate posts for terms of use). We're all just users like you.
If you want to file a bug report, sign up for a free Developer account and file one here: http://developer.apple.com/bugreporter/
Or, use the Provide Mail Feedback menu item in the Mail menu.
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