Mail app - toolbar icons corrupt

I'm running latest OS X 10.10.2 version.
Initially I didn't notice but after a while I observed that the "Mark messages as read/unread" icons, in the mail app toolbar, are showing as blank.
Is anyone else experiencing this issue or something similar in other yosemite Apps?

Click "View" menu in the Mail Toolbar and select "Customize Toolbar" from the drop down.
Drag the Read Unread icons to the Toolbar.
At the bottom of the sheet, in the popup menu next to "Show" select Icons and Text".
Click done.

Similar Messages

Mail app: Toolbar icons vanished

Certain icons in the toolbar have vanished. The functionality for each icon still works though. It's a bit tricky to use Mail in this limited way (and it's clearly broken!), so any suggestions for getting them back?
The 'Customize toolbar' (View/Customize toolbar...) drop-down mirrors the faults in the toolbar - i.e. the icons are missing in that as well.

Quit all the applications and verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
If the problem persists, you’ll probably have to reinstall Mail. In the Finder, go to /Applications/, move Mail to the Trash, and reinstall it as described in the second part of the following article (under More custom reinstallation options):
Custom installs in Mac OS X 10.4
Note that Mail may appear grayed out in the installer, but will be checked if you check Applications there, and will be installed if Mail has been removed from the /Applications/ folder.
If the version of the system software on the Install discs is earlier than what you’re running now (and only in that case), then you must also reinstall the Combo Update for the type of computer and the version of Mac OS X you’re running, to bring Mail back in sync with the rest of the system. Assuming the information that appears in your profile is accurate, that would be:
About the Mac OS X 10.4.10 Combo Update
Mac OS X 10.4.10 Combo Update (PowerPC)
Mac OS X 10.4.10 Combo Update (Intel)
If you had installed any Security Updates released afterwards that included updates for Mail, you’ll have to reinstall that as well.
You may also want to read the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk and back up before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.

Mail.app- 'Remove Attachments' corrupting mails

I have a weird issue that I've not seen mentioned anywhere. Wondering if anyone can give me any debugging tips.
I'm using Mail 5.0 in Lion 10.6.1 (issue was occurring in 10.6.0 as well).
I have Mail connected to Exchange Server 2010.
I have a fairly tight restriction on mailbox sizes so I have to remove attachments from emails before I file them.
My problem is this; about 1 in 3 times I remove an attachment the 'replacement' e-mail is full of gibberish characters.
Typically if I look at the raw source of the e-mail then the text version of the mail is retained correctly- it seems to be the Base64 encoded version that is corrupted.
Any idea what I can do to debug this? I have tried removing the envelope files and removing/adding the account back in and re-syncing it but the issue has reappeared.
I've reported this to Apple on http://bugreports.apple.com but have not had a response.
Thanks in advance.

Edward- do you mean Entourage mailbox or Exchange mailbox? i.e. are you using mail.app or Entourage/outlook as your mail client?
Assuming you meant Exchange mailbox on mail.app, the steps you would take are simple;
1- Save attachments
In the mail, click the 'Save' button (next to the 'Quicklook' button) to save all attachments to your normal folder (this folder is changeable in the settings- the default is to save to your 'Downloads' folder).
2- Move the mail to a local mailbox.
If you don't already have a local mailbox then select Menu: Mailbox/New Mailbox... and in the dialog box select 'On my Mac' to save the mailbox locally instead of on the Exchange server.
To move the message you select menu: Message/Move to... and select the local mailbox
3- Remove attachments
View the local mailbox, select the message you moved in there and do menu: Message/Remove Attachhments
(I have added a keyboard shortcut for this as I do it a lot)
Because it's a local mailbox the message should be stripped of its attachments without corruption.
4- File the message
Now that the message has been stripped of the attachments, file the message in whatever mailbox you want with menu: Message/Move to...
Hope this helps.

Mail.app attachments: icon view by default?

Hi,
is there a preference or setting in mail.app specifically in Leopard's mail to have attachments such as PDFs and images/jpegs showing in the body of the mail as an icon and not the preview of it by default? I know you can change it to "view as icon" once it's opened by highlighting the images and right-clicking and making that change. But that's too much. Thanks in advance.

You can disable a plugin to achieve such as effect; Quicklook still works but the inline attachment will show up only as a plugin icon.
Can't remember where it is, however. Actually, I'm looking to restore that plugin after removing it to do some troubleshooting.

Gmail / Replace Trash Button with Archive Button on Mail.app toolbar

I'm using GMAIL IMAP for 4 separat email accounts.
I'm used to the old way Mail.app handled email when I deleted it. The message would disappear and be sorted into ALL MAIL.
Noticed with Mavericks that when I deleted a message, it went into TRASH. I could not use the USE THIS MAILBOX FOR feature to redirect deleted email to ALL MAIL as the command was greyed out.
I replaced the DELETE command on the toolbar with the ARCHIVE command and now the messages I wish to remove are sorted to ALL MAIL. Now I just have to remember NOT to push delete on my keyboard (habit).
Wondering if I've found a solution and anyone else can verify?

I'm experiencing the same thing. I strongly prefer the older behavior which is also consistent with iOS mail. People who don't notice this change may well lose mail, thinking pressing delete archives to all mail rather than moving messages to the trash.

Finder toolbar icons corrupted after upgrading to 10.5.5

Hi,
After upgrading to Mac OS X 10.5.5 from 10.5.4, the icons of the Finder and Safari toolbars got somewhat mixed up. For example, the "Previous" button shows the bluetooth logo intead of an arrow pointing towards the left, the "Next" button shows a sort of portrait of a man in a frame, and the "Reload" button shows a muted speaker. This occurs everywhere those icons would usually appear in Mac OS X (e.g. also in the System Preference toolbar for the next and previous buttons, etc).
Would you know what caused this, and how I could restore the correct icons? Where are those icons stored on my machine?
Thanks,
Tibo.

I am having the exact same problem. Right now I am using Safari, and instead of the normal symbols for Back, Forward, Home, Autofill, Reload and Add Bookmark, I have what looks like bluetooth, contact, theatre, back, mute and a symbol of a megaphone.
The back and forward buttons in Finder look the same as they do in Safari. However, there are a few toolbar icons in Finder that look as they should, for example Quick View. I read somewhere about the folder /System/Library/CoreServices/Finder.app -> Ctrl-click and Show Package Contents -> Contents/Resources which contains what looks like some toolbar icons. However, it only contains some icons that I would expect to see, not the ones I am actually seeing.
And in my case too this happened when I updated to 10.5.5. The only odd things about my Mac that I can think of that might be related are:
a) I have a PowerPC Mac (a G5, as it happens) and 10.5 "Leopard". This is an unusual combination.
b) The 10.5.5 update did not work through Software Update and I had to download the standalone installer.
c) I recently installed Virtual PC 7, which doesn't work 100% with Leopard.
I have recently run Repair Disk Permissions and Verify Disk, but I will run them again anyway. If I don't post an update saying that that fixed it, assume that it didn't.

Messages getting corrupted in Mail app with Gmail

I'm having a following recurring problem with Mail app and my Gmail (company) account: At least once a day Mail app database is getting corrupted / out of sync with Gmail account. Mail is showing most of the mails correctly in the UI but some of the new messages are not the right ones but rather copies of older, typically already deleted emails. I.e. Instead of showing the real new msg content (subject, sender, msg body) it is showing in its place an older already deleted msg. How do I know: I go and check what Gmail webmail shows in browser window.
Rebuilding account sometimes works, often not. Usually I have to rebuild, close mail app, start again to get it back in sync. I have tried once deleting all Envelope-index files in Mail Library so that it did a longer rebuild. Helped for few hours and then this started again. Mail app is getting corrupted at least once a day. Very annoying because I cannot trust what I see, but have to check constantly webmail, which I would rather not use as my main tool for mail.
This problem started already with Lion and continued with Mountain Lion.
I guess next step is to delete all my account & setting and re-configure Mail app. Any other tips?

I'll chime in here to say that it affects me too.
Using gmail and mail ActOn to move messages around in mail.app. I'll start trying to see if I can make the corruption happen without using ActOn. I didn't have this problem in 10.4; and I only spent a week with 10.5 so I don't remember it happening then.
How do you identify the messages in the the finder for deleting so they can be re-downloaded? I've been accessing my corrupted attachments through gmail's web interface, so your work around would be easier than mine, assuming there is an easy way to find the right message.

Mojibake in subjects in Mail.app

Sometimes (fairly often) Japanese email (e.g. charset ISO-2022-JP) arrives with the subjects unreadable (mojibake).
These same emails when viewed in Mail on my iPhone 5 running iOS 7 look just fine. And of course they always look fine directly in Gmail.
Furthering the problem, if I reply to the email like that, the recipient gets a corrupted subject back, and sometimes even an entire corrupted email.
Is there a way to get Mail.app to not corrupt the Japanese subjects?
Thanks,
Doug

I don't think there is anything you do to fix how Mail does such things (other than perhaps run your entire OS in Japanese). Let Apple know via
http://www.apple.com/feedback
When you do View > Message > Raw Source, what sort of encoding is indicated in the subject line?

My Mail.app has been reset to default. All mailboxes gone!

I guess some file containing Mail.app settings got corrupted. Now when I open Mail all of my mail accounts/mailboxes are gone!!
Of course I haven't got a backup of my Mail preferences file... sigh
The Mail folder ~/Library/Mail/ still contains all of my mailbox folders.
Please tell me there's some way to get these imported along with the respective server settings. All I can find is "Import Mailbox" but that's not what I want, in that case the imported mailboxes will appear under a folder namned "IMPORTED" - don't want that. I want them back under the main "Inbox".
Heeeelp!
Dual PowerMac G5 2.5GHz Mac OS X (10.4.3) 5GB RAM, Dual Maxtor 250GB 16MB Cache

Hello Daniel.
Do the following.
Quit the Mail.app first and using the Finder, go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.
Using the Finder, go to Home > Library > Preferences > com.apple.mail.plist. Delete the com.apple.mail.plist file.
Note: Deleting or moving the com.apple.mail.plist out of the Preferences folder will require re-entering all email account information when re-launching Mail.
Launch Mail and decline any prompt to import mailboxes. After re-entering all email account information the same as before, the Mail.app should rediscover the existing account named folders and mailboxes at Home > Library > Mail.
After confirming all mailboxes were successfully rediscovered, you can delete the copy of the Mail folder from the Desktop.
And now is the time to backup the new com.apple.mail.plist file with the Mail.app quit when doing so. If this happens again (which it shouldn't happen often - I've never experienced the same with Jaguar, Panther or Tiger), you can replace the existing com.apple.mail.plist file with a good working copy from your backup with the Mail.app quit before doing so. This won't require re-entering all email account information.
What is your hard drive capacity and available free space or if the hard drive is partitioned, your boot volume capacity and available free space where your Home folder/directory is located?

The toolbar icon symbols have disappeared from apps such as mail and safari - just grey boxes appearing

As mentioned in the header to this question, the toolbar icon symbols have disappeared from apps such as mail and safari and from finder windows - just grey boxes appearing without the sumbols that are usually there. Adobe apps are OK as are some others have deactivated any haxies etc, have repaired permissions reset prarmeter RAM

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output andWi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Mail App Corrupted by MobileMe sync

Recently (approx 2 days ago) I got a sync message informing me that I was about to add 17 email accounts and rules. I could not clear the message and so I accepted the sync, thinking I could clear it up later. Since then, my Mail app is corrupted: I can start it but it hangs while downloading.
I can get in to preferences but clicking on the tabs leaves grey highlighting on the tab icons. When I get to my accounts, the sidebar is empty. Once only, I navigated to accounts and found my list and found all my accounts in the list. When I looked in my list of outgoing servers, I found all my SMTP services duplicated and with older version. I was not able to delete any ofthe outgoing servers: clicking on "edit server list" did nothing.
Help! How do I reset my Mail? I've got Time Machine backups - what can I restore?
Any help greatly appreciated.
Paul

This example was from a Rich Text email. I'll test to see if the issue is constrained to RTF.
Thanks for the tip, although plain text just won't do in most cases where I send Rich Text. I default to Plain Text, but frequently need Rich.

My mail.app icons are missing

The icons (send, get mail, etc) at the top of my mail.app are missing.
If I click on the "search field", they will show up for a brief period, but then disappear again.

From the "View" menu > "Show Toolbar".
If you have selected more icons for your tollbar, than the toolbar can hold, click the ">>" to reveal the missing icons.
Or enlage the Mail window to make the toolbar longer.
Or customize it, to remove other icons.
Or set the toolbar to show only the icons and no text, to save space.

User two cannot send email from mail app. (send icon just spins)

userone can login, use Mail to send and receive.
user two login and may receive, but not send email in Mail app
icon next to send paper airplane in folders window just spins.
able to send email thru facebook, etc.
also, recently did TDM backup into this iMac of G5 HD.
how do I access address book data from backup

resolved part one: played around with mail preferences of user two to match prefs in user one
still do not know about access to TDM saved addressbook data.

PLEASE help!! I use Outlook for my email and the Mail App Icon in my dock was also storing all my emails. So, I tried to delete ONLY the emails in the Mail App but somehow (under Preferences maybe?) I also deleted all my emails in my Outlook inbox.

PLEASE help!! I use Outlook for my email and the Mail App Icon that is in my dock, that I know nothing about, was also storing all my emails. So, I tried to delete ONLY the emails in the Mail App but somehow (under Preferences maybe?) I also deleted ALL my OUTLOOK emails in my inbox. Can someone please please tell me if there is a way to get my Outlook inbox emails back OR EVEN the emails that were in my Mail app - because even tho I never use the Mail app, at least the emails would be there.
When I was trying to delete the emails in my inbox for the Mail app - I followed THESE directions. It did in fact clear my inbox for the Mail app. But then I went to log on to my Outlook account and EVERY SINGLE EMAIL was gone. And not in the Deleted box. Just gone. Here are the directions I followed that screwed everything up. Please help.
Top menu bar, Mail > Preferences > Accounts > Mailbox Behaviors.
Uncheck "Store deleted messages on the server".
At the drop list for "Permanently erase deleted messages when", choose "Quitting Mail".
Next...
Top menu bar, Mail > Preferences > General.
At "When searching all mailboxes, include results from", uncheck "Trash".
Select All = command A

i found out my prob!
here is what you do.
go to the "system preferences" on your dock.
click "software updates".
click "installed software"
if it shows something about a recent update about "EFI UPDATE, FIRMWARE, THUNDERBOLT" or anything like that, exit out of it.
go to mail.
click "mail" at the top.
click "preferences...".
find the account you are having trouble with, once you do, make sure its highlighted, then click the "-" at the bottom of the window (this will only effect that mail account, it will not effect your ical weather or not its synced thought that email account)
hit the "+" (right next to the "-") and add your accout back!
its something with that update that effected mail, i hope this works out for you, if not reply back

Mail app is blank. I can not see any thing but a blank page with blue lined format. It does not shut down either. It just blinks out after a few seconds and the icon is there alone on my home screen then everything goes black and my home screen comes

MY Mail app does not respond in anyway to anything. The icon shows I have over 300 emails but I have no access to them. When I tap on the Mail icon a blank white page comes up with the blue format lines. No emails, no inbox, nothing, not a single letter of the alphabet is there. Within a few seconds it blinks out and I see the icon and my home screen. Soon it just blinks out to black. I am left with the icon at the bottom center of the screen. I have no way to shut it down. I have no access to the emails (300) in my inbox. All that is happening is my memory is getting filled up with emails. I would appreciate any solution to this problem barring deleting my email set up in settings.
if I have to resort to that I will, in the meantime I am hoping for a different resolution. Thanks everyone, you are all amazing and greatly appreciated. Sincerely, Diane.

Hey There Diane,
If I'm understanding your situation, you've got an iPad running iOS 6.1.3 and the Mail app is not working. I understand you don't want to remove and re-add your email account.
The first thing I would suggest is to make sure your iPad is backed up to iCloud or iTunes.
Do you have an iMAP or a POP email account? When you go online to your email service provider's website, are you able to access the 300 emails in your inbox?
Since the Mail app is part of your iOS operating system, upgrading that software to the latest version, which is 8.1.3 may resolve this issue.
If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
http://support.apple.com/en-us/HT201398
Try these steps if you have an unresponsive app on your iPhone, iPad, or iPod touch.
Restart the app
Close the app and open it again.Restart your device
Turn your device off and back on.Check for iOS and app updates
Make sure that you're using latest version of iOS.
Open the App Store and tap Updates.
If updates are available, tap Update All.
If asked, enter your Apple ID password.
You might need a Wi-Fi connection to update some apps.
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/HT204204
Update the iOS software on your iPhone, iPad, and iPod touch
Learn how to update your iOS device wirelessly or using iTunes.
iOS software updates introduce new features that let you do even more with your iPhone, iPad, or iPod touch. Be sure to keep your devices up to date so that you don't miss out on the latest features.Before you update
Back up your device to iCloud or iTunes.
If you use your device's Personal Hotspot for your computer's Internet connection, update your device wirelessly or connect your computer to another network.Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
If you have some free space, but not enough to update over the air, you can either update using iTunes or delete content manually from your device. Whether you use iTunes or update over the air, you'll have the same amount of free space on your device after you update.
Some iOS software updates aren't available as over-the-air updates. VPN or proxy connections might prevent your device from contacting the iOS update servers.Update your device using iTunes
If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:
Install the latest version of iTunes on your computer.
Plug in your device to your computer.
In iTunes, select your device.
In the Summary pane, click Check for Update.
Click Download and Update.
If you don't have enough free space to update using iTunes, you'll need to delete content manually from your device.
Find out what to do if you get other error messages while updating your device.
Last Modified: Jan 12, 2015
Hope this helps ...
- Judy

Mail app - toolbar icons corrupt

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