Mail app wont automaticaly fetch mail
Hi everyone
I have configured my business mail account which is based on a Microsoft Exchange 365 Server. Inbox including subfolders got synchronized without any issues.
My problem is that if i dont click on the subfolders the new emails on each subfolder wont get received. In otherwords, only inbox messages come automatically rest of subfolders unless i click on them they wont get the new emails.
Any advise?
thanks
Sometimes this issue is caused by a misconfiguration or incompatibility of the Exchange server, or perhaps by a bug in Mail. If so, you won't be able to resolve it yourself. The fact that your iOS devices may be working well with the same account isn't relevant, because iOS uses a completely different protocol (ActiveSync) to communicate with Exchange servers. By default, OS X Mail uses the EWS protocol.
Each of the following steps has been reported to help with Exchange issues, at least temporarily, in some cases:
1. Back up all data. Open the Internet Accounts pane in System Preferences and check to make sure you don't have duplicate Exchange accounts. If you do, delete all but one of the duplicates. If there are no duplicates, delete the account and recreate it with the same settings. The messages will still be on the server.
2. Rebuild the affected mailbox.
3. Reindex messages.
4. In the Keychain Access application, delete the password item for the account. The next time Mail tries to access the account, you'll be prompted for the password. Check the box to save it in the Keychain.
5. If you've created subfolders of the Exchange inbox, log in to the server through its web interface, move the messages out, and remove the subfolders. The inbox should have no subfolders.
6. Synchronize with the server using IMAP rather than EWS. This is only possible if IMAP is enabled on the server.
7. Consider using Outlook instead of Mail to access your Exchange mail.
See also this discussion.
Similar Messages
-
I turn on my mac this morning and the Mail App wont open, it keeps on crashing.
I tried holding shift key while opening it and the program does open, but when i select a message it crashes again.
never had this problem before.
There is not current updates available for my mac, so I dont know what it is happening.
I have a 2.9 GHz Intel Core i5 - 16 GB 1600 MHz DDR3 Machintosh HD , I am running Maverics 10.9.1Do a backup.
Quit Mail.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there.
Information learned from Linc Davis. Thanks to leonie for some information contained in this. -
Mail app wont open since 10.5.6 update
I updated yesterday from 10.4 to 10.5.6 to get ilife. Since then, mail mail app wont open. I click, one bounce and nothing! When I go to restart my G5 it shows mail as being open. I can open a new viewer from the upper tool bar, this will shoe me my folders, but wont open, and nothing appears in my inbox. I can see all my messages and send and receive via web on mobile me. Ive tried syncing... seems the issue is mail not opening to begin with. I getting a wee bit desperate!
see if these links help
http://support.apple.com/kb/TS2537
http://support.apple.com/kb/TS2486 -
my mail app wont open so that i can view it but it wont let me 'quit' either so I cant just do a restart to do updates and troubleshoot?
Yeah I did that just after posting this and was able to then follow through with the above steps. All good! thanks for replying
-
Mail and Exchange only fetches Mails on launch of Mail app
Mail in 10.6 set up with an Exchange 2007 account, sees all my folders, and I can send mails, but it does not automatically fetch any mails. Only upon launch of the Mail app, does it fetch new mails. I do NOT want a mail app that I have to quit and relaunch every second to check for new mails.
This is embarrasing Apple! Works perfectly with same account on my iPod Touch.Ahh, my mistake. By accident I happened to press cmd + 0 and that activated Mails activity window doing a hectic syncing of all my mails on the Exchange server going back to 2005, when that had finished it worked just fine getting new mails every minute. Pheew! And sorry for barking at you Apple.
-
My mail.app is downloading my mail but it is not showing in my inbox
My mail.app is downloading my mail but it is not showing in my inbox. I have read about deleting the com.mail.pfile to resolve this but the file doesn't exist. Anyone else ever had this experience?
Hi Bryan,
I apologize, I'm a bit unclear on the exact nature of your issue. If you are having issues receiving or displaying your email messages in Mail on your Mac, you may find the troubleshooting steps outlined in the following article helpful:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Regards,
- Brenden -
I am unable to start or select the MAIL app. No incoming mail and no outgoing mail. I do not even know how to get an answer without email. Can you help?
Thank you Carolyn, How helpless you can feel without this App!
Going into the App Store as you suggest, I see 'thee updates available", the first says, 'X RESTART', the second says, 'Garage Band, an error has occurred" (in red), and the third 'Memory Clean, UPDATE'.
Am I correct in thinking that OSX is the problem, because it is waiting for a restart?
Kind regards,
Cy -
Junk mail arrives in iPhone 5s mail app but not MBP mail app
This is a strange observation and I am wondering if others have experienced this...
My iPhone is a 5s running iOS v7.1. When I access my email accounts via my iPhone each day, I am greeted with a slew of junk mail on a daily basis (typically Monday thru Friday). Not a new thing right? However, when I access those same email accounts from my MacBook Pro I never receive any junk mail (typically Saturday and Sunday). In fact, junk mail never even appears in my Junk folder on the MBP. Now, during the week when I do receive the junk mail on my iPhone, I wait until I return home and open the mail app on my MBP whereupon all of the junk mail received on my iPhone NOW shows up in Mail on my MBP THEN automatically moves into the junk folder. So, my suspicion is that spammers have now determined how to identify mail access between devices (iPhone vs. MBP). I am guessing they may be capitalizing the the inability of the iPhone mail app to filter junk mail.
Am I imagining this or has anyone else experienced this scenario? Many thanks.Hello rayalamx
If the Mail app is not opening, then I would remove the email accounts. Open mail to see if that resolves the issue and then start adding the accounts back in.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
-Norm G. -
Can I setup Mail app to access Yahoo mail via IMAP?
Can I setup Mail app to access Yahoo mail via IMAP? I think that my iPhone is doing this, but what about the Apple Mail app on my Mac? I don't like the fact that the Mac downloads the e-mail messages and removes them from the server, therefore making them inaccessible from Yahoo's online mail or my iPhone.
I'd like to get to work just like my Mobile Me e-mail... Any thoughts?There is an option in the 'Advanced' section of the account setup to delete the messages from the server after a specified period rather than immediately on download; you could leave them for a week or whatever, then they will still be there when the iPhone accesses them.
-
Con't. Serious error message re Mail.app w/respect to Mail Preferences not opening...
Hi all (& Linc)
In an earlier thread,
https://discussions.apple.com/message/25906027#25906027
I prematurely reported a problem with Mail.app prefs not opening as being solved, when it turns out it hasn't been. The freezing of Mail.app upon invocation of Mail Prefs reintroduced itself, both with a suspected culptrit (the great DPS by Bongiovi) turned on and off and Quit Then, without any noticeable input, Mail.app suddenly righted itself and works as normal. I ran a test in Console and saw this foreboding log readout. It may still involve DPS. I'm reporting this same to the savvy engineers at Bongiovi, as well. What's to be done? I may be stumped, but I'm not giving up...
All best,
David
... 26/05/14 11:10:28.443 PM Digital Power Station[73657]: Waiting for input IOProc to fire
26/05/14 11:10:28.000 PM kernel[0]: IOAudioStream[0xffffff802115d400]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (b147,1504)->(dfb6,7c0).
26/05/14 11:10:28.000 PM kernel[0]: IOAudioStream[0xffffff802115d400]::clipIfNecessary() - adjusting clipped position to (dfb5,1504)
26/05/14 11:10:28.598 PM Digital Power Station[73657]: DPS has stopped processing audio.
26/05/14 11:10:29.129 PM com.apple.SecurityServer[15]: Killing auth hosts
26/05/14 11:10:29.129 PM com.apple.SecurityServer[15]: Session 100039 destroyed
26/05/14 11:10:30.246 PM Digital Power Station[73657]: Resync audio buffers
26/05/14 11:10:30.274 PM Digital Power Station[73657]: Waiting for input IOProc to fire
26/05/14 11:10:30.286 PM Digital Power Station[73657]: Waiting for input IOProc to fire
26/05/14 11:10:30.297 PM Digital Power Station[73657]: Waiting for input IOProc to fire
26/05/14 11:10:30.968 PM Digital Power Station[73657]: RSS HTTP response status code = 200
26/05/14 11:11:48.744 PM Mail[73152]: CGContextGetCTM: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
26/05/14 11:11:48.858 PM Mail[73152]: CGContextGetBaseCTM: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
26/05/14 11:11:48.861 PM Mail[73152]: CGContextGetDefaultUserSpaceToDeviceSpaceTransform: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
26/05/14 11:17:16.000 PM kernel[0]: Sandbox: QuickLookUIHelpe(73871) deny file-read-data /Library/Preferences/com.apple.LaunchServices.plist...Resolved. Found another thread - had to move my Mail App back into the Applications folder and then re-apply Security update.
-
Mail app freezes! No mail! Mail settings, also!
Mail app freezes! No mail! Mail settings, also!
Maybe you can help me. We have been getting incorrect password alerts across all devices.. MacBookAir, iPhone 4 & 4s and iPad 2. We have aol , gmail and bellsouth email accts. the thing is they work and then don't work and back and forth every couple of days.. Very frustrating. Apple genius bar suggested the gmail acct over aol and said that should work but it happens on gmail also. When they aren't working the notice comes up repeatedly and when you put the pw in it still says it is wrong. And then it will work at some later point.
-
Configure Mavericks Mail app like the iOS Mail
Is there a way to configure Mavericks Mail app like the iOS Mail so that mail messages are not automatically downloaded, and they will only download when you click on the titles on the list of messages on the left?
Hello yonole,
Thanks for using Apple Support Communities.
The steps below will disable the automatic checking of new email for your email account: Please note that even though the article title is for Mountain Lion, the same applies to Mavericks.
You can set Mail so that it doesn’t automatically retrieve messages from an account—for example, if you have an account you use only occasionally or you don’t want to check a personal account while you’re at work.
Choose Mail > Preferences, and then click Accounts.
Select an account, and then click Advanced.
Deselect the “Include when automatically checking for new messages” checkbox.
When you exclude an account from automatic checking, you must manually check the account for new messages. To do so, click the Get Mail icon in the Mail toolbar.
Internet Message Access Protocol (IMAP) accounts are automatically synced with the mail server (and so automatically check for new messages). To keep an IMAP account from being synced, take it offline.
Mail (Mountain Lion): Exclude accounts from automatic retrieval
http://support.apple.com/kb/PH11755
Take care,
Alex H. -
im trying to open my mail app and it keeps telling me
You have Mail version 4.5 (1084/1085). It can’t be used on Mac OS X Version 10.6.8 (Build 10K549). For more information, click the Help button.
even after i tried all the solutions i still cant get anythingi have the same problem... and no clue
You have Mail version 4.5 (1084/1085). It can’t be used on Mac OS X Version 10.6.8 (Build 10K549).
i need help !! -
Mail app wont open. Have tried restarting, and it still kicks me out. Can anyone help?
My mail app doesn't seem to open. It starts but then it kicks me out. I have tried restarting the device and the app but it makes no difference. Its telling me i have 2 messages but i cant get in to read them. Has anyone had this trouble before?
Close the Mail app in the Task Bar and re-launch.
Double-click the Home button to reveal Task Bar. Hold Mail app down for a second or two; tap the minus sign to close app.
If it still doesn't work, try a reset.
Hold the Sleep and Home button down (together) for about 10 seconds until you see the Apple logo. -
My mail app wont open on my iPhone?
I have a Macbook Pro and the mail app is working fine on there. Anyone else?
I have the same problem but I've already tried resetting . Any other ideas?
Maybe you are looking for
-
Attachments in Standard Responses?
Hi Gurus, I am trying to have standard responses in Emails in IC Web Client. I have done all the configurations and the standard response is working fine. I have created a mail form. Now I am trying to add an attachment in the mail form which should
-
ABAP-OO, CT_DATA structure in SEM-BCS.
ABAP-OO, CT_DATA structure in SEM-BCS. I have been asked to append intermediate sum records to CT_DATA by coding in the method IF_EX_UC_DATATRANSFER~FINALIZE of the implemented class ZCL_IM_BCS_DATASTREAM which has been implemented to class CL_EX_UC
-
Can't batch capture, no pre-roll
I am trying to re-capture some footage. The problem is, I needed the beginning of the tape, so I originally captured from the start of the tape. Now, I can't batch capture because there is "not enough pre-roll" (not a direct quote, but that is the er
-
Dear Guru's, I am executing Long-Term Planning through T-Code MS02. Material BOM also contains co-product. System does not creating Planned Order for CO-PRODUCT but showing simulative requirement. Is there any way or option to create plan order throu
-
hai experts, what are the pre requests for creating a datasource using a query (generic extraction).As we know that infoset has to be created for that datasource but at sq02 we have a option of data retrieval using program name and data structure nam