Mail asking me for password and will not stop

My grandmother's imac keeps asking for a password to access gmail. we have changed the password via gmail and even deleted the account and started fresh. it just keeps asking and will no connect to gmail. How do we get this to stop?
Thanks,

Here is the issue. We have snow leopard. Up to date on all updates. Mail has a gmail account tied to it.
I am working on this issue from afar so bear with my lack of details.
I went into gmail and made sure IMAP and POP were enabled and confirmed the correct password. I then deleted the gmail account on the iMac and tried to set it up again. The very second the account is set up, it asks for a the password to the account in a separate window.
The window reads: Enter the password for user "username" on Gmail IMAP server "imap.gmail.com"
As soon as the password is entered, its asks for it again, and again, and again. Very annoying.
I set up mail with my mobile me account and a very similar thing happened. It just keeps asking for the password when i try to send or receive mail.
Any help is much appreciated.
Thanks

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