Mail attachment quarantined by Trend Micro

Hi,
I am having trouble with an email attachment that I received. I use an icloud email account and am accessing it from the Mail app on my iPhone. The attachment is a PDF file but when I try to open it, the file only contains this message:
"Trend Micro Antivirus has quarantined the previously attached file, if this is a genuine file please contact Consortium Group to have it unblocked."
I do not have any sort of antivirus protection on my phone or on any of my devices. It would seem odd to me if the sender's antivirus would quarantine an outgoing message. So I am struggling to work out where the message was quarantined.
The attachment has also been renamed to:
"TREND_MICRO_ANTIVIRUS_QUARANTINED_ATTACHMENT.TXT"
I don't really want to ask the sender to resend the email because this is rather important and I don't want to seem incompetent and cause a hassle. So that would be a last resort but I may end up with the same result...
I don't know who Consortium Group are or how to contact them. Do they actually have the pre-quarantined attachment that I am after or do they just modify their filters to allow it to be resent correctly?
Any ideas on how to retrieve the attachment? Any clue as to at what stage and why it was quarantined?
Cheers.

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TABLES : t001,                                         "COMPANY CODE
         knb1,                                         "CUSTOMER MASTER(COMPANY CODE)
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TABLES: itcpo,                                         "SAPscript output interface
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TYPES:   BEGIN OF y_t001,
                  bukrs TYPE bukrs,
                  kkber TYPE kkber,
                  adrnr TYPE adrnr,
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TYPES:   BEGIN OF y_cust,
                  p_objectid TYPE cdobjectv,
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TYPES:   BEGIN OF y_knkk,
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                  dbwae TYPE dbwae_cm,
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TYPES:   BEGIN OF y_customer,
                  kunnr TYPE kunnr,
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TYPES:   BEGIN OF y_custo ,
                  kunnr TYPE kunnr,
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                  kkber TYPE kkber,
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TYPES:   BEGIN OF y_knkk1,
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                  dtrev LIKE knkk-dtrev,
                  nxtrv LIKE knkk-nxtrv,
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TYPES:   BEGIN OF y_report_display,
                  kunnr TYPE kunnr,
                  name TYPE name1_gp,
                  dtrev TYPE dtrev_cm,
                  nxtrv TYPE nxtrv_cm,
                  klimk TYPE klimk,
                  dbwae TYPE dbwae_cm,
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TYPES:   BEGIN OF y_adrt,
                  addrnumber TYPE adrnr,
                  comm_type TYPE ad_comm,
                  remark     TYPE ad_remark2,
                  persnumber TYPE ad_persnum,
                  date_from TYPE ad_date_fr,
                  consnumber TYPE ad_consnum,
                  smtp_addr TYPE ad_smtpadr,
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                 addrnumber TYPE ad_addrnum,
                 persnumber TYPE ad_persnum,
                 date_from TYPE ad_date_fr,
                 consnumber TYPE ad_consnum,
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                 addrnumber TYPE adrnr,
                 name1 TYPE ad_name1,
                 postcode TYPE ad_pstcd1,
                 city1    TYPE ad_city1,
                 street   TYPE ad_street,
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                 telnum   TYPE ad_tlnmbr1,
                 faxnum   TYPE ad_fxnmbr1,
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c_true(1)         TYPE c VALUE 'X',
c_1(1)            TYPE n VALUE '1',
c_pdf_format(3)   TYPE c VALUE 'PDF',
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c_english         LIKE sy-langu       VALUE 'E',
c_f               LIKE sood1-objsns   VALUE 'F',
c_int(3)          TYPE c VALUE 'INT',
c_main(4)         TYPE c VALUE 'ITEM',
c_main_window(4) TYPE c VALUE 'MAIN',
c_header(6)       TYPE c VALUE 'HEADER',
c_minus_sign(1)   TYPE c VALUE '-',
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c_space(1)        TYPE c VALUE ' '.
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DATA :w_t001      TYPE t001,
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      w_knkk      TYPE y_knkk,
      w_cust      TYPE y_cust,
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      w_ccname    TYPE y_ccname.
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         w_key_date_text(30)    TYPE c,
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        t_cust            TYPE STANDARD TABLE OF y_cust,
        t_customer        TYPE STANDARD TABLE OF y_customer,
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        t_adrt            TYPE STANDARD TABLE OF y_adrt,
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        t_knb1            TYPE STANDARD TABLE OF y_knb1,
        t_clv             TYPE STANDARD TABLE OF y_clv,
        t_ccname          TYPE STANDARD TABLE OF y_ccname.
DATA : number LIKE spell,
       amount(1000) TYPE c.
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DATA: BEGIN OF t_error OCCURS 0,
        kunnr LIKE kna1-kunnr,
        comm(30) TYPE c,
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DATA: BEGIN OF t_email OCCURS 0,
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DATA: t_otfdata LIKE itcoo OCCURS 0 WITH HEADER LINE,
      t_htline LIKE tline OCCURS 0 WITH HEADER LINE.
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DATA : it_t001 TYPE STANDARD TABLE OF y_t001,
       wa_t001 TYPE y_t001.
DATA : it_adrc TYPE STANDARD TABLE OF y_adrc,
        wa_adrc type y_adrc.
DATA : it_adrc1 TYPE STANDARD TABLE OF y_adrc1,
       wa_adrc1 TYPE y_adrc1.
DATA : it_knb1 TYPE STANDARD TABLE OF y_knb1,
       wa_knb1 TYPE y_knb1.
DATA : it_kna1 TYPE STANDARD TABLE OF y_kna1,
       wa_kna1 TYPE y_kna1.
DATA : it_knkk TYPE STANDARD TABLE OF y_knkk,
       wa_knkk TYPE y_knkk.
DATA : it_knkk1 TYPE STANDARD TABLE OF y_knkk1,
       wa_knkk1 TYPE y_knkk1.
DATA : it_t001s TYPE STANDARD TABLE OF y_t001s,
       wa_t001s TYPE y_t001s.
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DATA : it_adrt TYPE TABLE OF y_adrt,
       wa_adrt TYPE y_adrt,
       wa_email LIKE t_email.
*DATA : it_adr6 TYPE TABLE OF y_adr6,
      wa_adr6 TYPE y_adr6,
DATA : counter TYPE i,
       counter1 TYPE i,
       c5 LIKE spell.
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SELECTION-SCREEN SKIP.
PARAMETERS : p_simul AS CHECKBOX DEFAULT 'X'.                          "RUN IN SIMULATION MODE
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IF sy-subrc NE 0.
    MESSAGE e999(zf) WITH
   'Credit Control Area' p_kkber 'not defined for Company Code' p_bukrs."(e02).
   MESSAGE e999 WITH text-e02 p_kkber .
ENDIF.
ENDFORM.                    "F0200_VALIDATE_KKBER
*&      Form F0300_VALIDATE_KUNNR
     *-> CUSTOMER NUMBER AUTHORITY CHECK
FORM f0300_validate_kunnr.
VALIDATION OF S_KUNNR
DATA : w_kunnr TYPE kunnr,
         w_bukrs TYPE bukrs.
IF s_kunnr IS INITIAL .
    MESSAGE e999 WITH 'Enter Customer Number'(e04).
    SUBMIT (sy-cprog) VIA SELECTION-SCREEN.
ENDIF.
LOOP AT s_kunnr.
    CLEAR : w_kunnr,
            w_bukrs.
    IF NOT s_kunnr-low IS INITIAL.
      SELECT SINGLE kunnr bukrs
      FROM knb1 INTO (w_kunnr ,w_bukrs)
      WHERE kunnr EQ s_kunnr-low
      AND bukrs EQ p_bukrs.
      IF sy-subrc NE 0.
        MESSAGE e999(zf) WITH 'Customer S_KUNNR-LOW not defined in company code' p_bukrs."(e03).
      ENDIF.
    ENDIF. "if not s_kunnr-low is initial.
    IF NOT s_kunnr-high IS INITIAL.
      CLEAR : w_kunnr,
              w_bukrs.
      SELECT SINGLE kunnr bukrs
      FROM knb1 INTO (w_kunnr , w_bukrs)
      WHERE kunnr EQ s_kunnr-high
      AND bukrs EQ p_bukrs.
      IF sy-subrc NE 0.
        MESSAGE e999(zf) WITH 'Customer S_KUNNR-HIGH not defined in company code' p_bukrs."(e03).
      ENDIF.
    ENDIF. "if not s_kunnr-high is initial.
ENDLOOP. " loop at s_kunnr
ENDFORM.                    " F0200_VALIDATE_KUNNR
*&      Form F0400_VALIDATE_DATUM
     *-> DATE OF CREDIT LIMIT UPDATE
FORM f0400_validate_datum.
IF s_kunnr IS INITIAL AND s_datum IS INITIAL.
    MESSAGE e999 WITH 'Enter either Date of CL update or Customer number.'(e04).
ENDIF.
ENDFORM.                    "F0400_VALIDATE_DATUM
*&      Form F1000_GET_CUSTOMER
      text
--> p1        text
<-- p2        text
FORM f1000_get_customer .
DATA : w_kunnr LIKE knkk-kunnr,
           w_kkber LIKE knkk-kkber.
IF s_datum IS NOT INITIAL.
    SELECT objectid
           FROM cdhdr
           INTO TABLE t_cust
           WHERE objectclas IN ('KLIM','DTREV','NXTRV')
           AND change_ind IN ('U','I')
           AND udate IN s_datum.
          WHERE ( objectclas EQ 'KLIM' OR objectclas EQ 'DTREV' OR objectclas EQ 'NXTRV')
          AND ( change_ind EQ 'U' OR change_ind EQ 'I')
          AND udate IN s_datum .
ENDIF.
IF sy-subrc NE 0.
    MESSAGE s999 WITH 'There is no data for selected period'(e07).
ELSE.
    MOVE t_cust TO t_customer.
ENDIF.
SORT t_customer BY kunnr.
IF NOT t_customer[] IS INITIAL.
    SELECT kunnr
           kkber
           dtrev
           nxtrv
           klimk
           dbwae
           FROM knkk
           INTO TABLE t_knkk
           FOR ALL ENTRIES IN t_customer
           WHERE kunnr = t_customer-kunnr
           AND   kkber = p_kkber.
ELSE.
    MESSAGE e999 WITH text-e07.
ENDIF.
IF sy-subrc NE 0.
ENDIF.
SORT t_knkk BY kunnr kkber.
IF NOT t_knkk[] IS INITIAL.
    SELECT   kunnr
             name1
    FROM kna1
    INTO TABLE t_custo
    FOR ALL ENTRIES IN t_knkk
    WHERE kunnr = t_knkk-kunnr.
ENDIF.
IF sy-subrc = 0.
ENDIF.
SORT t_custo BY kunnr kkber.
LOOP AT t_custo INTO w_custo.
    CLEAR w_knkk.
    READ TABLE t_knkk INTO w_knkk WITH KEY kunnr = w_custo-kunnr
                                  BINARY SEARCH.
    IF sy-subrc = 0.
      w_report_display-kunnr = w_custo-kunnr.
      w_report_display-name = w_custo-name.
      w_report_display-dtrev = w_knkk-dtrev.
      w_report_display-nxtrv = w_knkk-nxtrv.
      w_report_display-klimk = w_knkk-klimk.
      w_report_display-dbwae = w_knkk-dbwae.
      APPEND w_report_display TO t_report_display .
    ENDIF.
ENDLOOP.
ENDFORM.                    " F1000_GET_CUSTOMER
*&      Form F2000_DISPLAY_CUSTOMER
      text
     -->P_T_REPORT_DISPLAY text
FORM f2000_display_customer USING    p_t_report_display.
DATA: no TYPE n VALUE 1.
DATA: t_data TYPE STANDARD TABLE OF y_report_display.
t_data = p_t_report_display.
DATA : w_data LIKE LINE OF t_data .
ULINE (118).
WRITE:/ sy-vline,
          8 'CREDIT LIMIT CHANGE NOTIFICATION REPORT ON',
          sy-datum , 118 sy-vline.
ULINE (118).
WRITE:/ sy-vline,'NO'(008) ,
        10 sy-vline, 11 'CUSTOMER NUMBER',
        28 sy-vline, 29 'CUSTOMER NAME', 43 sy-vline,
        44 'CREDIT LIMIT VALID', 63 sy-vline ,
        64 'CREDIT LIMIT AMOUNT', 85 sy-vline, 86 'CURRENCY',
        95 sy-vline , 96 'Notification Status',118 sy-vline.
ULINE (118).
WRITE:/ sy-vline,43 sy-vline, 44 'FROM', 53 sy-vline,
56 'TILL', 63 sy-vline, 118 sy-vline .
ULINE (118).
LOOP AT t_data INTO w_data.
    WRITE:/ sy-vline, no,
          10 sy-vline, 11 w_data-kunnr ,
          28 sy-vline, 29 w_data-name, 43 sy-vline, 44 w_data-dtrev,
          53 sy-vline, 56 w_data-nxtrv ,63 sy-vline ,64 w_data-klimk,
          85 sy-vline, 86 w_data-dbwae,
          95 sy-vline , 118 sy-vline.
    no = no + 1.
    ULINE (118).
ENDLOOP.
ENDFORM.                    " F2000_DISPLAY_CUSTOMER
*&      Form F3000_PROCESS_DATA_SCRIPT
      text
     -->P_T_REPORT_DISPLAY text
FORM f3000_process_data_script USING    p_t_report_display.
DATA: t_data TYPE STANDARD TABLE OF y_report_display.
t_data = p_t_report_display.
DATA : w_data LIKE LINE OF t_data .
DATA: temp_is_negative(1) TYPE c,
           temp_text(20)       TYPE c,
           temp_sname          LIKE t001s-sname,
           temp_email          LIKE adr6-smtp_addr.
DATA : number LIKE spell,
         amount(255) TYPE c.
PERFORM f3100_initialize_settings.
LOOP AT t_data INTO w_data.
    AT NEW kunnr.
      CLEAR w_error_found.
      IF p_simul IS INITIAL AND NOT p_lemail IS INITIAL.
        PERFORM f3300_open_form.
       data: wa_t001 like line of t001
        DATA : begin of wa_t001,
               adrnr like t001-adrnr,
               end of wa_t001.
        SELECT SINGLE
               adrnr FROM t001 INTO wa_t001
               WHERE bukrs = p_bukrs.
      DATA: BEGIN OF wa_adrc,
             addrnumber LIKE adrc-addrnumber,
             name1 LIKE adrc-name1,
             post_code1 LIKE adrc-post_code1,
             city1 LIKE adrc-city1,
             street LIKE adrc-street,
             house_num1 LIKE adrc-house_num1,
             tel_number LIKE adrc-tel_number,
             nation LIKE adrc-nation ,
             fax_number LIKE adrc-fax_number,
             country LIKE adrc-country,
           END OF wa_adrc.
   SELECT SINGLE
            addrnumber
            name1
            post_code1
            city1
            street
            house_num1
            tel_number
            nation
            fax_number
            country
            FROM adrc
            INTO corresponding fields of wa_adrc
            WHERE addrnumber EQ wa_t001-adrnr AND
                  nation EQ ' '.
        PERFORM f3700_write_form.
        DATA: wa_kna1 LIKE LINE OF t_kna1,
              wa_adrcc LIKE LINE OF it_adrc.
        SELECT SINGLE
               kunnr
               adrnr FROM kna1
               INTO wa_kna1
               WHERE kunnr = w_data-kunnr.
        IF sy-subrc EQ 0.
          SELECT SINGLE
                 addrnumber
                 name1
                 FROM adrc
                 INTO wa_adrcc
                 WHERE addrnumber = wa_kna1-adrnr
                 AND nation = ' '.
        ENDIF.
        PERFORM f3701_write_form.
        DATA : wa_knkk LIKE LINE OF t_knkk.
        DATA : counter TYPE i,
               counter1 TYPE i.
        IF sy-subrc EQ 0.
      SELECT SINGLE KUNNR
             DTREV
             NXTRV
             KLIMK FROM KNKK INTO WA_KNKK WHERE
             KUNNR EQ W_DATA-KUNNR.
        ENDIF.
        CALL FUNCTION 'SPELL_AMOUNT'
         EXPORTING
           amount          = w_knkk-klimk
   CURRENCY        = ' '
   FILLER          = ' '
           language        = sy-langu
         IMPORTING
           in_words        = number.
        IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
        WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
        ENDIF.
        amount = number-word.
        PERFORM f3702_write_form.
        DATA: wa_knb1 LIKE LINE OF t_knb1.
        IF sy-subrc EQ 0.
          SELECT SINGLE
                 busab
                 FROM   knb1
                 INTO   wa_knb1
                 WHERE kunnr = w_data-kunnr
                 AND    bukrs = p_bukrs.
        ENDIF.
        DATA : wa_t001s LIKE LINE OF it_t001s.
        IF sy-subrc EQ 0.
          SELECT SINGLE bukrs
             busab
             sname
             FROM t001s
             INTO wa_t001s
             WHERE bukrs = wa_knb1-bukrs
             AND busab = wa_knb1-busab.
        ENDIF.
        PERFORM f3703_write_form.
        PERFORM f3704_write_form.
        IF counter1 < counter.
          PERFORM f3705_write_form.
        ENDIF.
        PERFORM f3706_close_form.
      ENDIF.
    ENDAT.
    IF w_error_found EQ c_true.
    ENDIF.
    AT END OF kunnr.
PERFORM F3400_WRITE_FORM USING C_TOTAL C_MAIN_WINDOW.
     PERFORM F3500_CLOSE_FORM.
      IF p_simul IS INITIAL AND NOT p_lemail IS INITIAL.       "Email setting
        PERFORM f3200_get_email_addr USING w_data-kunnr.
        PERFORM f3600_send_data_via_email USING w_data-kunnr.
      ENDIF.
    ENDAT.
ENDLOOP.
WRITE:/ ' E-Mail is sent to the customer'.
ENDFORM.                    " F3000_PROCESS_DATA_SCRIPT
*&      Form F3100_INITIALIZE_SETTINGS
      text
--> p1        text
<-- p2        text
FORM f3100_initialize_settings .
SELECT SINGLE spld
        INTO itcpo-tddest
        FROM usr01
        WHERE bname EQ sy-uname.
IF sy-subrc NE 0.
    itcpo-tddest = 'LOCAL'.
ENDIF.
w_htddevice      = c_printer.
itcpo-tddest = ''.
itcpo-tdrdidev = ''.
itcpo-tdsenddate = sy-datum.
itcpo-tdsendtime = sy-uzeit.
itcpo-tdschedule = 'IMM'.
itcpo-tdimmed = ' '.
itcpo-tdnewid    = c_true.            "PRINT: New spool request
itcpo-tdlifetime = c_1.               "PRINT: Spool retention period
itcpo-tdgetotf   = c_true.
IF p_simul IS INITIAL AND NOT p_lemail IS INITIAL.       "Email setting
    itcpo-tdgetotf     = c_true.
ENDIF.
ENDFORM.                    " F3100_INITIALIZE_SETTINGS
*&      Form f0500_validate_simul
      text
--> p1        text
<-- p2        text
FORM f0500_validate_simul .
IF p_simul IS INITIAL AND p_lemail IS INITIAL.       "Email setting
   MESSAGE e999(zf) WITH 'Enter Email address'.            "(e05).
ENDIF.
ENDFORM.                    " f0500_validate_simul
*&      Form F3600_SEND_DATA_VIA_EMAIL
      text
     -->P_W_DATA_KUNNR text
FORM f3600_send_data_via_email USING p_w_data_kunnr.
DATA:   fle1(2)       TYPE p,
          fle2(2)       TYPE p,
          off1          TYPE p,
          hltlines      TYPE i,
          temp_filesize TYPE i,
          hfeld(500)    TYPE c,
          header(50)   TYPE c,
          htabix        LIKE sy-tabix,
          x_sent_to_all LIKE sonv-flag.
DATA: BEGIN OF x_objcont OCCURS 0.
          INCLUDE STRUCTURE soli.
          INCLUDE STRUCTURE SOLISTI1.
DATA: END OF x_objcont.
DATA: BEGIN OF x_object_hd_change.
          INCLUDE STRUCTURE sood1.
DATA: END OF x_object_hd_change.
DATA: BEGIN OF x_receivers OCCURS 0.
          INCLUDE STRUCTURE soos1.
         INCLUDE STRUCTURE SOMLRECI1.
DATA: END OF x_receivers.
DATA: BEGIN OF x_objhead OCCURS 1.
          INCLUDE STRUCTURE soli.
DATA: END OF x_objhead.
**Data: begin of objpack occurs 0.
         include structure SOPCKLSTI1.
**Data: end of objpack.
**Data: begin of email_data occurs 0.
         include structure SODOCCHGI1.
**Data: end of email_data.
Converts the layout set to PDF format
CALL FUNCTION 'CONVERT_OTF'
    EXPORTING
      format                = c_pdf_format
    IMPORTING
      bin_filesize          = temp_filesize
    TABLES
      otf                   = t_otfdata
      lines                 = t_htline
    EXCEPTIONS
      err_max_linewidth     = 1
      err_format            = 2
      err_conv_not_possible = 3
      OTHERS                = 4.
IF sy-subrc NE 0.
    w_error_found = c_true.
    t_error-kunnr = p_w_data_kunnr.
    t_error-comm = 'Error in conversion to PDF format.'(e08).
    APPEND t_error.
    CLEAR t_error.
    EXIT.
ENDIF.
Convert the PDF file into an internal table which to be used in the
function that will send a PDF file to a email address
DESCRIBE TABLE t_htline LINES hltlines.
DESCRIBE FIELD T_HTLINE LENGTH FLE1 IN BYTE MODE.
DESCRIBE FIELD t_htline LENGTH fle1
                              IN CHARACTER MODE.
DESCRIBE FIELD X_OBJCONT LENGTH FLE2 IN BYTE MODE.
DESCRIBE FIELD x_objcont LENGTH fle2
                               IN CHARACTER MODE.
CLEAR x_objcont.
REFRESH x_objcont.
LOOP AT t_htline.
    htabix = sy-tabix.
    MOVE t_htline TO hfeld+off1.
    IF htabix = hltlines.
      fle1 = STRLEN( t_htline ).
    ENDIF.
    off1 = off1 + fle1.
    IF off1 GE fle2.
      CLEAR x_objcont.
      x_objcont = hfeld(fle2).
      APPEND x_objcont.
      SHIFT hfeld BY fle2 PLACES.
      off1 = off1 - fle2.
    ENDIF.
    IF htabix = hltlines.
      IF off1 GT 0.
        CLEAR x_objcont.
        x_objcont = hfeld(off1).
        APPEND x_objcont.
      ENDIF.
    ENDIF.
ENDLOOP.
LOOP AT t_email.
   x_receivers-receiver = t_email-smtp_addr.
   x_receivers-rec_type = c_u.
   APPEND x_receivers.
ENDLOOP.
x_receivers-receiver = p_lemail.
x_receivers-rec_type = c_u.
APPEND x_receivers.
DESCRIBE TABLE x_objcont LINES sy-tfill.
READ TABLE x_objcont INDEX sy-tfill.
email_data-doc_size = ( sy-tfill - 1 ) * 255 + STRLEN( x_objcont ).
CLEAR objpack-transf_bin.
objpack-head_start = 1.
objpack-head_num = 0.
objpack-body_start = 1.
objpack-body_num = sy-tfill.
objpack-doc_type = 'RAW'.
APPEND objpack.
email_data-obj_descr = 'Notification'.
APPEND email_data.
IF x_receivers[] IS NOT INITIAL.
   CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
     EXPORTING
       document_data = email_data
       put_in_outbox = 'X'
       commit_work   = 'X' "used from rel. 6.10
     TABLES
       packing_list = objpack
       object_header = email_fname
       contents_bin = email_text
       contents_txt = x_objcont
       receivers     = x_receivers.
endif.
CLEAR x_objhead.
REFRESH x_objhead.
CLEAR x_object_hd_change.
x_object_hd_change-objnam = 'EMAIL'(t04).
header = 'Procter & Gamble'(t05).
x_object_hd_change-objdes = header.                         "Title
x_object_hd_change-objla = c_english.                       "Language
x_object_hd_change-objsns = c_f.
x_object_hd_change-objlen = temp_filesize.
x_object_hd_change-file_ext = c_pdf_format.
Transfer the email address to an internal table which will be used
in the function that will send a PDF file to a email address
CLEAR x_receivers.
REFRESH x_receivers.
LOOP AT t_email.
    x_receivers-sndex = c_true.
    x_receivers-sndpri = c_1.
    x_receivers-recesc = c_u.
    x_receivers-recnam = c_recipient_name.
Populate the email address of the customer
    x_receivers-recextnam = t_email-smtp_addr.
    x_receivers-recesc = c_english.
    x_receivers-sndart = c_int.
    APPEND x_receivers.
ENDLOOP.
x_receivers-sndex = c_true.
x_receivers-sndpri = c_1.
x_receivers-recesc = c_u.
x_receivers-recnam = c_recipient_name.
Populate the Local mail address
x_receivers-recextnam = p_lemail.
x_receivers-recesc = c_english.
x_receivers-sndart = c_int.
APPEND x_receivers.
Calling a SAP function to send out email with attachment of PDF file
CALL FUNCTION 'SO_OBJECT_SEND'
    EXPORTING
      object_hd_change           = x_object_hd_change
      object_type                = c_document_type
      outbox_flag                = c_true
    IMPORTING
      sent_to_all                = x_sent_to_all
    TABLES
      objcont                    = x_objcont
      objhead                    = x_objhead
      receivers                  = x_receivers
    EXCEPTIONS
      active_user_not_exist      = 1
      communication_failure      = 2
      component_not_available    = 3
      folder_not_exist           = 4
      folder_no_authorization    = 5
      forwarder_not_exist        = 6
      note_not_exist             = 7
      object_not_exist           = 8
      object_not_sent            = 9
      object_no_authorization    = 10
      object_type_not_exist      = 11
      operation_no_authorization = 12
      owner_not_exist            = 13
      parameter_error            = 14
      substitute_not_active      = 15
      substitute_not_defined     = 16
      system_failure             = 17
      too_much_receivers         = 18
      user_not_exist             = 19
      x_error                    = 20
      OTHERS                     = 21.
IF sy-subrc NE 0.
    w_error_found = c_true.
    t_error-kunnr = p_w_data_kunnr.
    t_error-comm = 'Error in sending email.'(e09).
    APPEND t_error.
    CLEAR t_error.
ELSEIF sy-subrc EQ 0.
    COMMIT WORK.
*Transmit Mail
    SUBMIT rsconn01 WITH mode = c_int
    WITH output = c_space
    AND RETURN.
ENDIF.
ENDFORM.                    " F3600_SEND_DATA_VIA_EMAIL
*&      Form F3200_GET_EMAIL_ADDR
      text
     -->P_T_REPORT_DISPLAY text
FORM f3200_get_email_addr USING p_w_data_kunnr.
REFRESH t_customer.
REFRESH t_adrt.
REFRESH t_email.
DATA: t_data TYPE STANDARD TABLE OF y_report_display.
t_data = p_t_report_display.
DATA : w_data LIKE LINE OF t_data .

Sending mail with attachment
This program will allowed you to send email with attachment.
First, specify the attachment file from your local hardisk and execute.
Next, specify the sender email address and click the send button.
report y_cr17_mail.
data method1 like sy-ucomm.
data g_user like soudnamei1.
data g_user_data like soudatai1.
data g_owner like soud-usrnam.
data g_receipients like soos1 occurs 0 with header line.
data g_document like sood4 .
data g_header like sood2.
data g_folmam like sofm2.
data g_objcnt like soli occurs 0 with header line.
data g_objhead like soli occurs 0 with header line.
data g_objpara like selc occurs 0 with header line.
data g_objparb like soop1 occurs 0 with header line.
data g_attachments like sood5 occurs 0 with header line.
data g_references like soxrl occurs 0 with header line.
data g_authority like sofa-usracc.
data g_ref_document like sood4.
data g_new_parent like soodk.
data: begin of g_files occurs 10 ,
text(4096) type c,
end of g_files.
data : fold_number(12) type c,
fold_yr(2) type c,
fold_type(3) type c.
parameters ws_file(4096) type c default 'c:\debugger.txt'.
Can me any file fromyour pc ....either xls or word or ppt etc ...
g_user-sapname = sy-uname.
call function 'SO_USER_READ_API1'
exporting
user = g_user
PREPARE_FOR_FOLDER_ACCESS = ' '
importing
user_data = g_user_data
EXCEPTIONS
USER_NOT_EXIST = 1
PARAMETER_ERROR = 2
X_ERROR = 3
OTHERS = 4
if sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
endif.
fold_type = g_user_data-outboxfol+0(3).
fold_yr = g_user_data-outboxfol+3(2).
fold_number = g_user_data-outboxfol+5(12).
clear g_files.
refresh : g_objcnt,
g_objhead,
g_objpara,
g_objparb,
g_receipients,
g_attachments,
g_references,
g_files.
method1 = 'SAVE'.
g_document-foltp = fold_type.
g_document-folyr = fold_yr.
g_document-folno = fold_number.
g_document-objtp = g_user_data-object_typ.
*g_document-OBJYR = '27'.
*g_document-OBJNO = '000000002365'.
*g_document-OBJNAM = 'MESSAGE'.
g_document-objdes = 'sap-img.com testing by program'.
g_document-folrg = 'O'.
*g_document-okcode = 'CHNG'.
g_document-objlen = '0'.
g_document-file_ext = 'TXT'.
g_header-objdes = 'sap-img.com testing by program'.
g_header-file_ext = 'TXT'.
call function 'SO_DOCUMENT_REPOSITORY_MANAGER'
exporting
method = method1
office_user = sy-uname
ref_document = g_ref_document
new_parent = g_new_parent
importing
authority = g_authority
tables
objcont = g_objcnt
objhead = g_objhead
objpara = g_objpara
objparb = g_objparb
recipients = g_receipients
attachments = g_attachments
references = g_references
files = g_files
changing
document = g_document
header_data = g_header
FOLMEM_DATA =
RECEIVE_DATA =
File from the pc to send...
method1 = 'ATTCREATEFROMPC'.
g_files-text = ws_file.
append g_files.
call function 'SO_DOCUMENT_REPOSITORY_MANAGER'
exporting
method = method1
office_user = g_owner
ref_document = g_ref_document
new_parent = g_new_parent
importing
authority = g_authority
tables
objcont = g_objcnt
objhead = g_objhead
objpara = g_objpara
objparb = g_objparb
recipients = g_receipients
attachments = g_attachments
references = g_references
files = g_files
changing
document = g_document
header_data = g_header
method1 = 'SEND'.
g_receipients-recnam = 'MK085'.
g_receipients-recesc = 'B'.
g_receipients-sndex = 'X'.
append g_receipients.
call function 'SO_DOCUMENT_REPOSITORY_MANAGER'
exporting
method = method1
office_user = g_owner
ref_document = g_ref_document
new_parent = g_new_parent
importing
authority = g_authority
tables
objcont = g_objcnt
objhead = g_objhead
objpara = g_objpara
objparb = g_objparb
recipients = g_receipients
attachments = g_attachments
references = g_references
files = g_files
changing
document = g_document
header_data = g_header.
*-- End of Program
also try this one for background scheduling the same
Sending mail with attachment report in Background
Pay attention because its working with output list from spool converted to pdf.
=================================================================================
z_send_email_fax_global
FUNCTION-POOL z_gfaian_mail_fax. MESSAGE-ID ..
WORK TABLE AREAS
TABLES: tsp01.
INTERNAL TABLES
DATA: lt_rec_tab LIKE STANDARD TABLE OF soos1 WITH HEADER LINE,
lt_note_text LIKE STANDARD TABLE OF soli WITH HEADER LINE,
lt_attachments LIKE STANDARD TABLE OF sood5 WITH HEADER LINE.
DATA: lt_objcont LIKE STANDARD TABLE OF soli WITH HEADER LINE,
lt_objhead LIKE STANDARD TABLE OF soli WITH HEADER LINE.
DATA: pdf_format LIKE STANDARD TABLE OF tline WITH HEADER LINE.
TYPES: BEGIN OF y_files,
file(60) TYPE c,
END OF y_files.
DATA: lt_files TYPE STANDARD TABLE OF y_files WITH HEADER LINE.
DATA: l_objcont LIKE soli OCCURS 0 WITH HEADER LINE.
DATA: l_objhead LIKE soli OCCURS 0 WITH HEADER LINE.
STRUCTURES
DATA: folder_id LIKE soodk,
object_id LIKE soodk,
link_folder_id LIKE soodk,
g_document LIKE sood4,
g_header_data LIKE sood2,
g_folmem_data LIKE sofm2,
g_header_data LIKE sood2,
g_receive_data LIKE soos6,
g_ref_document LIKE sood4,
g_new_parent LIKE soodk,
l_folder_id LIKE sofdk,
v_email(50).
DATA: hd_dat like sood1.
VARIABLES
DATA: client LIKE tst01-dclient,
name LIKE tst01-dname,
objtype LIKE rststype-type,
type LIKE rststype-type.
DATA: numbytes TYPE i,
arc_idx LIKE toa_dara,
pdfspoolid LIKE tsp01-rqident,
jobname LIKE tbtcjob-jobname,
jobcount LIKE tbtcjob-jobcount,
is_otf.
DATA: outbox_flag LIKE sonv-flag VALUE X,
store_flag LIKE sonv-flag,
delete_flag LIKE sonv-flag,
owner LIKE soud-usrnam,
on LIKE sonv-flag VALUE X,
sent_to_all LIKE sonv-flag,
g_authority LIKE sofa-usracc,
w_objdes LIKE sood4-objdes.
DATA: c_file LIKE rlgrap-filename,
n_spool(6) TYPE n.
DATA: cancel.
DATA: desired_type LIKE sood-objtp,
real_type LIKE sood-objtp,
attach_type LIKE sood-objtp,
otf LIKE sood-objtp VALUE OTF, SAPscript Ausgabeformat
ali LIKE sood-objtp VALUE ALI. ABAP lists
CONSTANTS
CONSTANTS: ou_fol LIKE sofh-folrg VALUE O,
c_objtp LIKE g_document-objtp VALUE RAW,
c_file_ext LIKE g_document-file_ext VALUE TXT.
=================================================================================
z_send_email_fax2
FUNCTION z_faian_mail_fax2.
Interface local:
* IMPORTING
* REFERENCE(SRC_SPOOLID) LIKE TSP01-RQIDENT
* REFERENCE(FAX_MAIL_NUMBER) TYPE SO_NAME
* REFERENCE(HEADER_MAIL) TYPE SO_OBJ_DES
* REFERENCE(OBJECT_TYPE) TYPE SO_ESCAPE
* TABLES
* LT_BODY_EMAIL STRUCTURE SOLI
* EXCEPTIONS
* ERR_NO_ABAP_SPOOLJOB
Fist part: Verify if the spool really exists
SELECT SINGLE * FROM tsp01 WHERE rqident = src_spoolid.
IF sy-subrc NE 0.
RAISE err_no_abap_spooljob. doesnt exist
ELSE.
client = tsp01-rqclient.
name = tsp01-rqo1name.
CALL FUNCTION RSTS_GET_ATTRIBUTES
EXPORTING
authority = SP01′
client = client
name = name
part = 1
IMPORTING
type = type
objtype = objtype
EXCEPTIONS
fb_error = 1
fb_rsts_other = 2
no_object = 3
no_permission = 4
OTHERS = 5.
IF objtype(3) = OTF.
desired_type = otf.
ELSE.
desired_type = ali.
ENDIF.
CALL FUNCTION RSPO_RETURN_SPOOLJOB
EXPORTING
rqident = src_spoolid
desired_type = desired_type
IMPORTING
real_type = real_type
TABLES
buffer = l_objcont
EXCEPTIONS
no_such_job = 14
type_no_match = 94
job_contains_no_data = 54
no_permission = 21
can_not_access = 21
read_error = 54.
IF sy-subrc EQ 0.
attach_type = real_type.
ENDIF.
CALL FUNCTION SO_FOLDER_ROOT_ID_GET
EXPORTING
owner = sy-uname
region = ou_fol
IMPORTING
folder_id = l_folder_id
EXCEPTIONS
OTHERS = 5.
fill out informations about the header of the email
CLEAR: g_document.
g_document-foltp = l_folder_id-foltp.
g_document-folyr = l_folder_id-folyr.
g_document-folno = l_folder_id-folno.
g_document-objtp = c_objtp.
g_document-objdes = header_mail.
g_document-file_ext = c_file_ext.
g_header_data-objdes = header_mail.
CALL FUNCTION SO_DOCUMENT_REPOSITORY_MANAGER
EXPORTING
method = SAVE
office_user = sy-uname
IMPORTING
authority = g_authority
TABLES
objcont = lt_body_email
attachments = lt_attachments
CHANGING
document = g_document
header_data = g_header_data
EXCEPTIONS
OTHERS = 1.
folder_id-objtp = l_folder_id-foltp.
folder_id-objyr = l_folder_id-folyr.
folder_id-objno = l_folder_id-folno.
object_id-objtp = c_objtp.
object_id-objyr = g_document-objyr.
object_id-objno = g_document-objno.
link_folder_id-objtp = l_folder_id-foltp.
link_folder_id-objyr = l_folder_id-folyr.
link_folder_id-objno = l_folder_id-folno.
REFRESH lt_rec_tab.
CLEAR lt_rec_tab.
lt_rec_tab-sel = X.
lt_rec_tab-recesc = object_type. This field for FAX/MAIL
lt_rec_tab-recnam = U-.
lt_rec_tab-deliver = X.
lt_rec_tab-not_deli = X.
lt_rec_tab-read = X.
lt_rec_tab-mailstatus = E.
lt_rec_tab-adr_name = fax_mail_number.
lt_rec_tab-sortfield = fax_mail_number.
lt_rec_tab-recextnam = fax_mail_number.
lt_rec_tab-sortclass = 5′.
APPEND lt_rec_tab.
lt_rec_tab-recextnam = fax_mail_number.
lt_rec_tab-recesc = object_type.
lt_rec_tab-sndart = INT.
lt_rec_tab-sndpri = 1.
APPEND lt_rec_tab.
lt_files-file = c_file.
APPEND lt_files.
begin of insertion by faianf01
hd_dat-objdes = header_mail.
CALL FUNCTION SO_ATTACHMENT_INSERT
EXPORTING
object_id = object_id
attach_type = attach_type
object_hd_change = hd_dat
owner = sy-uname
TABLES
objcont = l_objcont
objhead = l_objhead
EXCEPTIONS
active_user_not_exist = 35
communication_failure = 71
object_type_not_exist = 17
operation_no_authorization = 21
owner_not_exist = 22
parameter_error = 23
substitute_not_active = 31
substitute_not_defined = 32
system_failure = 72
x_error = 1000.
IF sy-subrc > 0.
ENDIF.
end of insertion by faianf01
send email from SAPOFFICE
CALL FUNCTION SO_OBJECT_SEND
EXPORTING
folder_id = folder_id
object_id = object_id
outbox_flag = outbox_flag
link_folder_id = link_folder_id
owner = sy-uname
check_send_authority = X
TABLES
receivers = lt_rec_tab
note_text = lt_note_text
EXCEPTIONS
active_user_not_exist = 35
communication_failure = 71
component_not_available = 1
folder_no_authorization = 5
folder_not_exist = 6
forwarder_not_exist = 8
object_no_authorization = 13
object_not_exist = 14
object_not_sent = 15
operation_no_authorization = 21
owner_not_exist = 22
parameter_error = 23
substitute_not_active = 31
substitute_not_defined = 32
system_failure = 72
too_much_receivers = 73
user_not_exist = 35.
ENDIF.
ENDFUNCTION.
=================================================================================
z_send_email_fax
FUNCTION ZCBFS_SEND_MAIL.
Interface local:
* IMPORTING
* REFERENCE(SRC_SPOOLID) LIKE TSP01-RQIDENT
* REFERENCE(HEADER_MAIL) TYPE SO_OBJ_DES
* TABLES
* LIST_FAX_MAIL_NUMBER STRUCTURE SOLI
* EXCEPTIONS
* ERR_NO_ABAP_SPOOLJOB
DATA: vg_achou(1) TYPE n.
Fist part: Verify if the spool really exists
vg_achou = 1.
DO 60 TIMES.
SELECT SINGLE * FROM tsp01 WHERE rqident = src_spoolid.
IF sy-subrc IS INITIAL.
CLEAR vg_achou.
EXIT.
ELSE.
WAIT UP TO 1 SECONDS.
ENDIF.
ENDDO.
IF vg_achou = 1.
RAISE err_no_abap_spooljob. doesnt exist
ENDIF.
client = tsp01-rqclient.
name = tsp01-rqo1name.
CALL FUNCTION RSTS_GET_ATTRIBUTES
EXPORTING
authority = SP01′
client = client
name = name
part = 1
IMPORTING
type = type
objtype = objtype
EXCEPTIONS
fb_error = 1
fb_rsts_other = 2
no_object = 3
no_permission = 4
OTHERS = 5.
IF objtype(3) = OTF.
desired_type = otf.
ELSE.
desired_type = ali.
ENDIF.
CALL FUNCTION RSPO_RETURN_SPOOLJOB
EXPORTING
rqident = src_spoolid
desired_type = desired_type
IMPORTING
real_type = real_type
TABLES
buffer = l_objcont
EXCEPTIONS
no_such_job = 14
type_no_match = 94
job_contains_no_data = 54
no_permission = 21
can_not_access = 21
read_error = 54.
IF sy-subrc EQ 0.
attach_type = real_type.
ENDIF.
CALL FUNCTION SO_FOLDER_ROOT_ID_GET
EXPORTING
owner = sy-uname
region = ou_fol
IMPORTING
folder_id = l_folder_id
EXCEPTIONS
OTHERS = 5.
fill out informations about the header of the email
CLEAR: g_document.
g_document-foltp = l_folder_id-foltp.
g_document-folyr = l_folder_id-folyr.
g_document-folno = l_folder_id-folno.
g_document-objtp = c_objtp.
g_document-objdes = header_mail.
g_document-file_ext = c_file_ext.
g_header_data-objdes = header_mail.
CALL FUNCTION SO_DOCUMENT_REPOSITORY_MANAGER
EXPORTING
method = SAVE
office_user = sy-uname
IMPORTING
authority = g_authority
TABLES
attachments = lt_attachments
CHANGING
document = g_document
header_data = g_header_data
EXCEPTIONS
OTHERS = 1.
folder_id-objtp = l_folder_id-foltp.
folder_id-objyr = l_folder_id-folyr.
folder_id-objno = l_folder_id-folno.
object_id-objtp = c_objtp.
object_id-objyr = g_document-objyr.
object_id-objno = g_document-objno.
link_folder_id-objtp = l_folder_id-foltp.
link_folder_id-objyr = l_folder_id-folyr.
link_folder_id-objno = l_folder_id-folno.
REFRESH lt_rec_tab.
LOOP AT LIST_FAX_MAIL_NUMBER.
lt_rec_tab-recextnam = LIST_FAX_MAIL_NUMBER-LINE.
lt_rec_tab-recesc = U.
lt_rec_tab-sndart = INT.
lt_rec_tab-sndpri = 1.
APPEND lt_rec_tab.
ENDLOOP.
lt_files-file = c_file.
APPEND lt_files.
hd_dat-objdes = header_mail.
CALL FUNCTION SO_ATTACHMENT_INSERT
EXPORTING
object_id = object_id
attach_type = attach_type
object_hd_change = hd_dat
owner = sy-uname
TABLES
objcont = l_objcont
objhead = l_objhead
EXCEPTIONS
active_user_not_exist = 35
communication_failure = 71
object_type_not_exist = 17
operation_no_authorization = 21
owner_not_exist = 22
parameter_error = 23
substitute_not_active = 31
substitute_not_defined = 32
system_failure = 72
x_error = 1000.
IF sy-subrc > 0.
ENDIF.
send email from SAPOFFICE
CALL FUNCTION SO_OBJECT_SEND
EXPORTING
folder_id = folder_id
object_id = object_id
outbox_flag = outbox_flag
link_folder_id = link_folder_id
owner = sy-uname
TABLES
receivers = lt_rec_tab
note_text = lt_note_text
EXCEPTIONS
active_user_not_exist = 35
communication_failure = 71
component_not_available = 1
folder_no_authorization = 5
folder_not_exist = 6
forwarder_not_exist = 8
object_no_authorization = 13
object_not_exist = 14
object_not_sent = 15
operation_no_authorization = 21
owner_not_exist = 22
parameter_error = 23
substitute_not_active = 31
substitute_not_defined = 32
system_failure = 72
too_much_receivers = 73
user_not_exist = 35.
ENDFUNCTION.
regards,
srinivas
<b>*reward for useful answers*</b>

When we installed Firefox 4.0, found it is not compatible with Trend Micro. How can I go back to the older version of Firefox until Trend builds a compatible version??

On add-ons manager, I see that Trend Micro NSC Firefox Extention 6.5.0.1234 is not compatible with Firefox 4.0.1. I have contacted Trend and been told that their builders have not yet created a product that is compatible. I think this means that I should revert to an older version of Firefox until my internet security is updated. How do I do this? I'm clueless. :) Or, is there a better solution?

http://support.mozilla.com/en-US/kb/Installing+a+previous+version+of+Firefox
http://www.mozilla.com/en-US/firefox/all-older.html

Mail attachment quarantined by Trend Micro

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