Mail attachments won't open in iPad Air-- what do I do?

Nothing happens when I tap on an attachment, or the little box may briefly say, "Downloading," then go back to doing nothing. Also, when I press and hold, no options pop up for opening the file. HELP!

What type of file is it?
Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).

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    Process:         Mail [2257]
    Path:            /Applications/Mail.app/Contents/MacOS/Mail
    Identifier:      com.apple.mail
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    Parent Process:  launchd [182]
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    User ID:         502
    Date/Time:       2014-05-27 21:35:53.626 +0200
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    Report Version:  11
    Anonymous UUID:  59B1B3A1-B0DC-5E79-D4CD-8ED70D3DB40F
    Sleep/Wake UUID: 561A6F3E-7B2D-43C0-BDF3-A0D95818E6E4
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      Referenced from: /Applications/Mail.app/Contents/MacOS/Mail
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    in /Applications/Mail.app/Contents/MacOS/Mail
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        0x7fff96147000 -     0x7fff96162ff7  libPng.dylib (1042.2) <103F76EB-0FB7-320E-822F-53483CCB7299> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
        0x7fff96163000 -     0x7fff9631bff3  libicucore.A.dylib (511.31) <167DDD0A-A935-31AF-B5B9-940268EC3A3C> /usr/lib/libicucore.A.dylib
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