Mail can't download

Hi,
Mail used to work like a charm, now it won't download any mail from my account at a large public university. It still sends from this account.
I don't believe that I made any changes to the settings, in any case I've checked over them many times.
Connection doctor says it can't connect to the server, although it does connect to the SMTP server.
I already have sent an email to tech support at the university, but it's been three days and I've heard nothing back.
I wonder if anybody knows of any glitches in Mail or OSX that might cause this error?
Thanks,
Marc
MacBook Mac OS X (10.4.9) Plain Vanilla

Hm,
to be honest, I'm a little bit clueless at the moment. Your POP3-servers seems up and running and configured properly, at least regarding your maildrop. So there is actually no reason why Mail shouldn't be able to login, too - the only reason I can think of at the moment could be a application based firewall rule. To make sure that no such firewall is in place just try POPing that account with an alternative mailclient (such as Thunderbird), but ensure to leave all mail on the server.
Deleting and recreating the account could help, depending on what exactly is screwed up. Maybe you should do a backup using Backup.app from .Mac and/or manually copy /Users/yourname/Library/Mail to a safe place and then try this.
To save your existing mail create local folders and move the mails to them. So they won't get deleted when deleting the account. After recreating it you can move them back.
Hope it helps! Good luck!

Similar Messages

Why do I get a message that mail can't download because my address is in use on another divide

Why do I get a message that mail can't download because my address is in use on another device?

Have a look here > http://support.apple.com/kb/HT3228
From here > http://www.apple.com/support/ipad/mail/

Mail - can't download pdf attachments made on pc???

When trying to open pdfs that were created on a pc I get the following error when trying to drag it to the desktop..."You can’t drag attachments until they’ve been downloaded. Do you want to download this attachment?" If I save it then it saves but will give an error message that it is an empty file,,after saving it it saves as a zero kb file even though in webmail it's showing up with the real size of the t=file...not sure what's going on...this opens fine on a mac when I open it through Thunderbird and a web based version of mail...it seems to be a mac mail issue...any ideas? I'm stuck with what the problem could be.

Here's what I provided the other poster:
I would remove the account completely in the preferences, and set it up again. But before doing that, create a New User Account, and as that New User try to set up the account that can receive these messages with PDF and test. If not familiar with setting up a New User Account, see:
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8235.html
This will be a useful test, and obviously is not meant to suggest a permanent switch to the New User Account, but rather a test of all the factors outside your normal User Account. It would bypass any problems in the current User Account. If your account is POP, make sure it is set to leave messages on the server in the New User Account.
Anyway you can get one of these messages with PDF sent directly from the original sender? If so, you can find an address for me by clicking on my name to the left, and looking in the bio line of the resulting Profile.
Ernie

Mac mail won't download my gmail anymore.

I upgraded to Mountain Lion and everything was fine for a couple of weeks. Now suddenly, for no apparent reason, mac mail can not download emails from my gmail account anymore. It's downloading emails from my business account just fine - but not gmail. I didn't change anything in the settings. It just stopped. Any clue why?

My hubby's computer did same thing on March 12, 2013. I tried many things, including 75 min with an Apple Genius who couldn't figure it out, but here is what finally worked:
First of all - Do a back up with time machine to make sure you don't lose what you currently have!!!
Try this solution for corrupt/problematic emails on your POP server... In OS X Mail, click on the In Box of the problem account in Get Info (Ctrl-I).
The Account Info window will show up and list all of the emails on the server.
Highlight the "Sender Unknown" "No Subject" emails in the list.
Click the Remove from Server button at the bottom of the window.
Before trying this I also tried:
1) Turn off Mail, shut down computer, unhook from electric for 5+ minute - then reboot computer & then reboot mail. No change occurred. So I moved to ...
2) I went to online server to see that messages were actually there that hadn't downloaded because my mail (lower left screen kept showig 103 emails downloading - even though they didn't - even got the little "ding" mail incoming sound) Emails were on my Frontier web page - but wouldn't download.
I went to Mailbox in Menu and went down to activate "REBUILD" - all it did was rebuild what was there and did not download the 103 emails on the server. No change occurred. So I moved to ...
3) Went to computer of another family member and sent to frontier acct (the one having problems) and Gmail acct. Gmail received the email but the frontier acct would not download the email I sent from other family computer that also has frontier acct.    No change occurred. So I moved to ...
4) Went into "home" > Library > Preferences> and found:   com.apple.mail.plist and pulled it to desktop. Still it would not download new emails. Then set up new mail acct using frontier acct info - it downloaded all the old ones, but still did not download new ones. ~ ~ Mac genious was frightened that I did this but I saw it on another forum as a possible solution. No change occurred. So I moved to ...
5) Made sure the little "offline" (wavey line) "~" was not present, indicating the acct was offline, even though I'd already intentionally taken it offline and then put it back online from the menu. No change occurred. So I moved to ...
6) Did a "force Quit" of mail by holding down "apple" and "option" buttons while hitting "esc" button. Still did not help.    No change occurred. So I moved to ...
Finally found a forum that suggested the "get info" and delete the Sender Unknown emails from server. This worked. I only listed all the other things I tried because they did work for some people, according to other forums, so I thought I'd save you searching all over and you can try them in any order, but if you do try them, I'd do #4 LAST since the "genius" was aghast that I'd tried this. Hope one of the "fixes" works for you.

Can't download email over ethernet

Greetings!
I can surf the web over my ethernet connection, but Mail can't download email over the same connection.
Does anybody have any idea what is going on?
Thanks very much in advance.
Kevin

Hello Kevin.
What does “Mail can't download email” mean? What’s the problem exactly? Is it that Mail doesn’t check for mail on this account, or that it checks but downloads nothing, or what? What type of mail account is this (POP, IMAP, .Mac)? What error messages do you get, if any? More info, please.
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Leave checked (enabled) only the port configuration needed to connect to Internet and Built-in Ethernet (in that order if not the same), uncheck (disable) the rest of network port configurations and see whether that helps — if it doesn’t, turn ON again the ones you want enabled.
In Mail, open Window > Connection Doctor. What does it say?
Could it be that Mail or this particular account is in an “offline” state? Is the Mailbox > Go Online command enabled or disabled?
Go to Preferences > Accounts > Advanced. Is Include when automatically checking for new mail ON or OFF?
What’s the time interval chosen in Preferences > General > Check for new mail?
Open Window > Activity Viewer and tell Mail to check for mail on this account. What do you see there?
Open the Account Info window by choosing Get Info (⌘I) from the Action menu (gear icon) located below the mailbox list in the main Mail window. Does Mail display there the messages that it doesn’t download? Do they appear as already downloaded or as not downloaded yet (dot column)?

I keep getting a message "The MobileMe IMAP server ... rejected the password for ...." I can use that password when I go to iCloud, but my e-mails won't download to my computer. What's the mix-up?

I keep getting a message "The MobileMe IMAP server ... rejected the password for ...." I can use that password when I go to iCloud (and to this discussion), but my e-mails won't download to my computer. What's the mix-up?

If the setting is greyed out perhaps you have restrictions enabled that would prevent someone from changing accounts. Settings>General>Restrictions>Allow Changes>Accounts.

Can i restrict apple mail client from downloading all emails...and allow it to pick a start date for gmail mail to sync? i am flooded with old emails, thousands on them ...eating hard drive space of my macbook pro and un necessary overhead

can i restrict apple mail client from downloading all emails...and allow it to pick a start date for gmail mail to sync? i am flooded with old emails, thousands on them ...eating hard drive space of my macbook pro and un necessary overhead

The genius bar technicians can check your MBP for possible hardware problems and specific software issues that you may have. The diagnosis will be free. Any extensive repairs will not be free.
If you have minor software problems, you essentially will have to deal with them yourself. Examine these two comprehensive documents for possible problem definition and solutions. If you encounter problems that you are unable to cope with, start a new discussion and there will be persons willing to assist you in solving them.
https://discussions.apple.com/docs/DOC-3521
https://discussions.apple.com/docs/DOC-3353
Ciao.

Since the update to 7.0.1 I am unable to open download updates to IE 8. Nor can I download a fresh version of AOL 9.0vr or download attachments from web beased e-mails. Is there a problem with Firefox, please?

I have several problems.
1. I cannot download attachments from web based e-mail accounts (AOL & Tesco.Net) without Firefox crashing and having to be restarted.
2. I can no longer start Internet Explorer 8
3. I can't download a new version of IE 8 or AOL 9.0VR. The .exe files download and run but the remainder of the download and installation process does not happen.

If you can’t use a Bluetooth accessory or car kit

How can i download yahoo mail contacts to my mini ipad

how can i download yahoo mail contacts to my mini ipad?

Settings > Mail, Contacts, Calendars > Add Account > Yahoo > Enter Name, Email, Password
After the account is added, turn Contacts on

I can't download pictures on my office computer that I e-mail from home out of Lightroom

I can't download pictures to my PICTURE file at the office (PC) which I have e-mailed from Lightroom from my MAC

I'm on Windows 7 and when I choose 'Email Photo' it opens an email with the photo as an attahcment before sending the file. I then have to manually hit 'Send.'
This Adobe help reference seems to indicate LR only sends images as attachements. What email application are you using?
http://help.adobe.com/en_US/lightroom/using/WS2bacbdf8d487e582725869a713414c552c0-8000.htm l

Where can I download Mail for OS 10.3.9?

Hello!
Where can I download the Mail app for an iMac running on OS 10.3.9?
Best!
Danny

Consider using the Thunderbird email app. http://www.mozillamessaging.com/en-US/thunderbird/
It's probably better than Mail app for Panther.
 Cheers, Tom

I can't download videos in Safari. I can't open Adobe documents from Mail or Safari even though I downloaded Adobe from the App Store.

I can't download videos in Safari? It doesn't tell me why or how to fix it.
I can't open Adobe documents from Mail or Safari even though I downloaded Adobe from the App Store?

I can't download videos in Safari? It doesn't tell me why or how to fix it.
I can't open Adobe documents from Mail or Safari even though I downloaded Adobe from the App Store?

Can't download email from Mail 5.3 installed on OS 10.7.5.

I can't download email from Mail 5.3 the last 2 days installed on OS 10.7.5. Then tried to upgrade to Mail 10.5.6 but get message that all my volumes are full. No they're not!! What gives?? See grab shot below.
<IMG SRC="http://imagehost.vendio.com/a/7694997/view/upgradeglitch.jpg">

I may have just found the solution. It turns out that the photos on my iPhone only became inaccessible after the latest upgrade of iOS 7. They were not recognizable by any means of access from my mac. So...I launched iTunes and up came a dialog box asking me if I wanted to allow access to the iPhone via this computer. I clicked "Allow," and it told me to use the iPhone to allow access. I went to the iPhone and sure enough there was a dialog box asking for permission to share information with the computer. I clicked "allow" or "yes" or something like that, and for me the problem was solved. I can now upload photos from my iPhone with Bridge just like I used to. No problem. I hope this will work for other mac users.

ICloud says it can't download mail as my password is wrong? Then says I need to start an account,but isn't clickable.

ICloud says it can't download mail as my password is wrong? Then says I need to start an account,but isn't clickable. I'm lost.Know my password is right as it was changed a wk ago.
Every now & then, my iPad says I need to start an acct @me cloud. Any way to clear this up?
I can go in AOL & send mail, but not from iPad....

Sorry. I'm on iPad2 & have all latest up dates.

Can I download emails from a web mail account? If so how? thank you?

How can I download emails from a web mail account into Thunderbird please

If the account can be set up with programs like TB, simply add the account, starting from File/New(or AppMenu/New Message)/Existing Mail Account. If TB doesn't detect the right settings, enter them manually according to the account provider's requirements. If the provide offers IMAP access, all of the webmail folders will be downloaded. If POP only is offered, the Inbox will be downloaded.

Mail can't download

Similar Messages

Maybe you are looking for