"Mail cannot connect to the google account "Google"."

Hi, I recently updated my computer to Mavericks 10.9.1 and after doing this the mail application on the dock does not let me connect to my gmail account. The message "Mail can't connect to the google account "Google"." Then it asks me to enter my email password, which I know is correct. after this the window goes away but still won't connect to my email. I have tried deleting and setting back up my account and it still asks the same question. I looked up online for a solution and someone said to turn off the two step verification, but I don't know where to find that and I don't know if that is the actual problem. If anyone knows how to fix this please help me. Thanks

[Recommended: Backup your Mail folder by making a duplicate or copying to another location.]
If you have Gmail, be sure you have the All Mail folder selected to sync. Workarounds we previously used no longer work in Mavericks. You might need to go into your Gmail Settings in your browser to make the necessary changes.
Use Gmail with Mavericks Mail
If deleting accounts fails to fix....
Go to your User's Library folder. (if you don't know how to find, see this link.)
Scroll to Mail folder.
Select the V2 > MailData folder.
Delete any files in MailData with envelope in the name. (should be 3)
You can test Mail after deleting envelope files. When you open Mail it will re-index your files.
If you still have problems....
Go to Containers in the User's Library folder.
Delete the com.apple.mail folder.
Go to Preferences in the User's Library folder.
If you find any com.apple.mail.plist files, delete these.
Log out under the Apple in the Menu bar
Log in
Open Mail.

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I keep getting the message "mail cannot connect to the server-." when it clearly can and does. How do I prevent these messages from appearing?

See the title
I keep getting the message "mail cannot connect to the server…." when it clearly can and does. How do I prevent these messages from appearing?
help

On your iPad or a Mac?
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Ok, here goes what I have... not all as I have not been able to contact IT department for service provider info (holidays).
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thanks!

Emails are "stuck" in my Apple Mail Outbox. I have deleted the account and reinstalled but still have the problem. Apple's "Network Diagnostics" report that it cannot connect to the SMPT server.

Emails are l "stuck" in my Apple Mail Outbox. I have deleted the account and reinstalled but still have the problem. Apple's "Network Diagnostics" report that it cannot connect to the SMPT server. TalkTalk (Tiscali) say there is no problem with their server because I have checked and can send emails with their webmail.

No that is not it:
Open Mail>Preferences>Accounts, the first page has this on it
If you click on the server name in the box (gmail in your case I assume) it opens and reveals this:
If you select Edit SMTP Server list you get this:
Post it here and, select the Advanced Tab (which looks like this)
Post this page as well.

Mail cannot connect to account....

i keep getting this message sometimes a couple times a day ?
"mail cannot connect to account ..."
and i have to re enter my password everytime?

Sometimes this problem can be cured by tidying up the Keychain, where login info is stored. You can do this by opening Keychain Access in your Utilities folder. Find the location and login info for the mail account. Delete, say, all but the most recent one. Does that fix the problem? If not, go back and delete even the recent one. When Mail asks you for your login stuff, give it, then check the box which says to store it in the keychain. Sometimes just doing this last step is enough to clear up the annoying login windows.
charlie

HT4623 On my I Pad I get this message in my email: Cannot get mail. connection to the server failed.

I have updated my ipad. Any ideas on what I can do?
Trouble: On my I Pad I get the message: Cannot get mail. Connection to the server failed.

READ OTHER POSTS. THANK YOU. IT WAS ONE OF MY EMAIL ACCOUNTS.

TS3899 I tap on mail and I get a message that "cannot connect to the server" what does that mean and how do I fix it?

Cannot connect to the server. What to do?

Hey LauradellLaurawidder,
Thanks for the question. I understand you are experiencing issues with mail on your iPad. The following article may help to resolve your issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Try these basic troubleshooting steps first
1. Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.
          - Try to use an alternate Internet connection if available:
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                    2. If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
                    3. If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
2. Log in to your email provider's website to ensure that the account is active and the password is correct.
3. Restart your iOS device.
4. Delete the affected email account from your device.
          - Tap Settings > Mail, Contacts, Calendars.
          - Choose the affected email account, then tap Delete Account.
          - Add your account again.
* If you are only able to use your email account while connected to your home network, this may be a limitation put in place by your email service provider. For further support, please contact your email service provider directly.
Additionally, if you are using a Gmail account you may find the following steps helpful:
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/TS3058
Thanks,
Matt M.

I cannot post in the google adsense forum but I can using IE

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I assume that you you tried tapping and holding down on the document and the keyboard would not pop up and the insertion point did not appear.
If you want to start with a clean slate, tap the Documents button in the upper left corner. When in thumbnail view you can tap the edit button in the upper right - find that blank document that you just closed - tap on it and then tap the trash can in the upper left to delete it.
To start with a new document - tap the + button in the upper left corner and tap Create New Document.

Why do I get the following when message on Contacts which does not let me delete; Cannot connect to the account-enter password for -..-When i do this nothing happens, same message reappears?!

When trying to update/remove contacts i get the following message;
Contacts cannot connect to the account..........Enter password for ..........
This I do but the same thing repeats itself!
Also(?) I am unable to share photos, as 'server did not recognise user/password combination'?
All ideas appreciated!
Thanks
G

When trying to update/remove contacts i get the following message;
Contacts cannot connect to the account..........Enter password for ..........
This I do but the same thing repeats itself!
Also(?) I am unable to share photos, as 'server did not recognise user/password combination'?
All ideas appreciated!
Thanks
G

I cannot connect to the internet after switching providers. I've changed the email address associated with the new account but am sure there is something else I need to change. Can anyone help me?

I cannot connect to the internet after switching providers. I've changed the email address associated with the new account but am sure there is something else I need to change.   I have also changed the apple information as well including user name and password. Can anyone help me? (This is an ipad question).

Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
iOS: Changing the signed-in iTunes Store Apple ID Account
http://support.apple.com/kb/ht1311
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT4363 I just purchased an Apple TV MD199LL/A, got it connected to my internet. I can go to Youtube and watch videos. I'm able to access Netflix. All seems well except I cannot connect to my iTunes account. I have gone through the list - home sharing

I just purchased an Apple TV MD199LL/A, got it connected to my internet. I can go to Youtube and watch videos. I'm able to access Netflix. All seems well except I cannot connect to my iTunes account. I have gone through the list - home sharing is set correctly on both iTunes and my Apple TV. The userid is correct on both.
Message "Loading prodrigu's library" and then "Could not connect to prodrigu's library".
I had this same problem when I installed the REMOTE application on my ipad. Everything on the list was affirmative, but had the same problem not being able to connect to my iTunes.
What is missing? Is there a firewall setting that could be causing this?

I don't mean to be facetious but sometimes the simplest things are overlooked. To connect to your library you have to have the computer where the iTunes library is located running and with iTunes open. It also needs to be on the same network. My network is dual band and works with either stream but a friend of mine does not. He has to set the computer and the Apple TV to the same band. Hope this helps.

My wifi diagnostic says I am connected, but I cannot connect to the internet (safari), iCloud Mail, or any other sites. Help?

My wifi diagnostic says I am connected, but I cannot connect to the internet (safari), iCloud Mail, or any other sites. Help?

Power cycle (turn off and on) the router. In System Preferences -> Network, under WiFi does it say Self-Assigned IP Address? Click where it says location in the network's pane of WiFi, click edit location, click the plus icon and type 'test' and press done, then press apply on the next window. Click advanced then in the preferred networks tab, make sure your wifi network is at the top of the list, if it's not then drag it to the top, on the TCP/IP tab, click renew DHCP lease, on the DNS tab, click the plus icon at the bottom left, add two new dns servers: 8.8.8.8 and 8.8.4.4, press OK, then press APPLY on the next window. restart the mac and see if it's fixed.

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I cannot get emails through hot mail, on my ipad 4, every time I try it keeps coming up cannot connect to the server. Every thing looks correct

The Hotmail server is down; try again later.

Question re: cannot connect to the server to get mail

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bjmcg45
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Hello, and Welcome to the HP Support Community!
How is the printer connected to your network? Wirelessly, or LAN cable? Did the setup routine work, and can you print to it?
WyreNut
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"Mail cannot connect to the google account "Google"."

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