Mail: Cannot set up new account

Mail (Version 3.1 (914/915) crashed whilst sending a large attachment. On re-launch I was unable to connect to one of my servers. My .Mac account still worked as normal. I tested the server and settings by setting up the account in Entourage (not normally used) and that works OK. I deleted the account in Mail and dumped the mail preferences file. Trying to set up the account again Mail fails at "Checking connection to mail server...". Creating the connection by adding to the server list and checking in Connection Doctor shows a successful connection.
Any ideas please?

I resolved the problem. I checked earlier the package contents in time machine when I returned to mail it worked! Bit of a mystery really.

Similar Messages

TS3276 mail cannot set up email account even login and password Ok and spoke to ISP technical person

My server even cannot help me to overcome the set up problem of its email in Lion mail system. Anyone understand. All pop, password...etc were checked correct. Is it Lion problem ?
Some other emails account Ok but not this one.

My server even cannot help me to overcome the set up problem of its email in Lion mail system. Anyone understand. All pop, password...etc were checked correct. Is it Lion problem ?
Some other emails account Ok but not this one.

HT2513 I cannot add a new account to my iCal. All the support documents make it sound so easy but it's not working and I am so frustrated.

I cannot add a new account to my iCal. Why is this so difficult? I am not stupid. I've tried everything. Any help would be appreciated!
I try to add a new account and it doesn't work no matter what I try. Thanks.

Is it your own domain?
Have you tried setting up as Exchange?

How do I set a new account as default in safari when I send emails from a web page

how do I set a new account as default in safari when I send emails from a web page
thanks in advance

In the Composing pane of Mail's preferences window, look for the pop-up menu labeled "Send new messages from." Select the desired account there.
Note, though, that this won't change the behavior when replying to a message... in that case, the reply will be sent from the account that received the message, unless you specify differently at that time.

HT5312 How can I reset my security question and I cannot create a new account because I have £18 on the account that I can't remember the security questions to

How can I reset my security question and I cannot create a new account because I have £18 on the account that I can't remember the security questions to

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

I am setting up a new iTunes account and do not have a credit card. When I am setting the new account up it does NOT give me an option of "none" in lieu of an actual credit card. What do I do?

I am setting up a new iTunes account and do not have a credit card. When I am setting the new account up it does NOT give me an option of "none" in lieu of an actual credit card. What do I do?

How did you create it ? There are instructions on this page for creating a new account (the instructions won't work with existing existing account) without giving credt card details : http://support.apple.com/kb/HT2534
e.g. if currently logged into an account then log of it, then find a free app in the store, click on its free 'price', and you should then be able to create a new account during the 'buying' process and get 'none' as an option on the payments screen

Alarm not working. cannot set/create new

I have an iphone 5c running 8.0.2
I was having issues with sending text messages so I looked up similar problems and ended up having to reset network settings. this resolved the issue with the text messages but now I cannot set/create new alarms and all of my previous alarms were deleted. seems odd that the two are somehow connected but that is all I can think of that I have done since this morning (where it worked just fine).
this is very frustrating, any help is appreciated.

I am having the same problem with my Iphone 4s running 8.0.2
I noticed yesterday that all of my set alarms were deleted. When I go to add a new alarm, nothing appears after I press 'save'. The small alarm icon appears in the top right for a moment, but disappears after a split second.
There is no error message.
I've used the same alarms for years without any problems.

Cannot verify my new account and no email was sent

cannot verify my new account and no email was sent

Hello naldiegarcia18,
Thank you for contacting Apple Support Communities.
The following article explains what to do if you didn't receive the email.
If you didn't receive your Apple ID verification or reset email
http://support.apple.com/kb/TS5404
Regards,
Jeff D.

Lost all settings for Mail, setting up new account causes Mail to crash

Not sure if this problem is related to a recent archive and install or the recent 10.4.8 update, but a user's email on my G5 apparently lost all her mail, settings, etc. When Mail was clicked on, a series of new account windows appeared, which I filled out with the relevant info, but when i clicked Done, I get the prompt: A keychain cannot be found to store "user's name." It gives me the option to set to default or cancel. When I click on cancel, a summary of all the relevant info appears in a window, but when I attempt to open Mail it always crashes. Not sure where to go from here?
We have another computer (G3) running 10.3.9 with her Mail app working. Is there any way to transfer or import her Mail app to this computer?

Nol longer relevant since updating to Leopard.

Setting up new account works in Outlook, but not in Mail

I set up a new account in Mail just like I have done in the past, but it refuses to find the test mail I sent it. I can see the test mail by checking it through my ISPs web mail program, and I can see the mail even by setting up an account on Windows in Outlook Express, but Mail can't find it.
I set up the new account EXACTLY as I had set up accounts in the past, obviously with different names and passwords, but no result.
You can see a screenshot of my Accounts summary at http://www.wordpix.ca/mailscreenshot.jpg
Thanks

Stu,
I am not sure you want to leave that screenshot up for long, but hopefully we can resolve, soon.
Are you certain that the full email address is needed as the Username entry, or might only using the true Username portion of the address, i.e. "cindy"? Mail is very rigorous about the form of the Username, and does extract it from the email address, as some mail clients may do.
Ernie

HT201320 I'm unable to click my mail setting, add new account,clouds ?? All seem grey :(

Hi,
can anyone tell me what's wrong with my emails options , as i can't change the setting of emails, all are grey even the clouds , the add new account ?? Everything is grey

If you use iCloud as well, you can try adding it back to your accounts as well. I have 7 email accounts (including iCloud and a Yahoo account) in mail on my iPhone and iPad and have no problems with them. I suspect it was not removing iCloud that fixed your problem, it was the re-entering the Yahoo account login credentials (maybe they just got corrupted - could be as simple as that).
If you do add iCloud back, and it causes problems right away with your Yahoo, then you should send a ticket in to the iCloud support folks as that would seem to be something not working correctly?
http://www.apple.com/support/icloud/
Also if you actually deleted the iCloud account, remember you can keep the account, and just disable it for mail in the iCloud settings (so you can keep using iCloud for other features even if you do not want to use iCloud mail).

Cannot set up new email account

I have recently started with a new provider. I set up my new email account, however I was not able to send email. After about an hour of remote support I still had not resolved the problem and was told it was an Apple problem. I have tried deleting the account ans starting over several times. I am now unable to send or receive. I keep getting the message "Mail can' connect to the account " ". It asks for a pass word but this does not resolve the issue. I am not sure what I have done wrong.

So it turns out that when the tech guy from the ISP was trying to figure it out he had changed my password. He had told me that it was an Apple problem. I was able to get it resolved today. Thanks for replying

Mail crashes when setting up new accounts

My boyfriend gave me a MacBook Pro for Xmas and I am now trying to migrate all my data from a PC. Whenever I try setting up mail accounts (both IMAP and POP), Mail crashes once it gets to setting up the outgoing mail server. I have checked with my ISP and the information entered is correct.
I have tried trashing all preference files and repaired permissions, but to no avail.
Also tried setting up the mail accounts with live help from my ISP's support. Still to no avail.
What do I do?

which preference files did you trash? did you trash homedirectory/library/preferences/com.apple.mail.plist? if have not set up any accounts then quit mail and try trashing this file. then start Mail and see if you can set up an account. if that does not help, create a new user account, log into it and try setting up Mail there.

TS1702 Lilliput mail box app. Can't get it to work. Ipad2. Uninstalled reinstalled set up addresses and never get past the set up new account screen

Trying to use mail bob
X manager for google mail that I bought. Multi box management promised.i downloaded it and set up 3 accounts. Now when I open it I can ONLY get to the add account screen. Am I missing a step?

If your email account offers a webmail access, I suggest checking the webmail - log in to your account using the webmail access, and I predict you will see all those "unread" emails there and can dispose of them from there.
This happens because the iPhone that went bad, when reading those emails, did not remove them from your email provider's servier.

Cannot set up ID account on my new iPad

Hi, I try to use my apple ID to set up the account for imessage and facetime on my new iPad, but failed all the time. This account is workable on my other apple devices. What am I supposed to do?

See here http://support.apple.com/kb/TS2755
And here http://support.apple.com/kb/ht4319
http://support.apple.com/kb/TS3367
http://tinyurl.com/32drz3d

Mail: Cannot set up new account

Similar Messages

Maybe you are looking for