Mail: com.apple.mail.exchange.serveroverload

My customer got himself a brand new macbook pro and transfered all the data he had over from a previous version of osx.  I believe he is now 10.8 and was 10.7 but am not sure about that.  Ever since then he has had problems connecting to both imail and icalander.  The icalender must constantly have the ssl setting toggled off as it seems to randomly re-enable itself.  That is not the main issue however, he constantly gets disconnected from his mail account.  During these down times he can access webmail.  When I recreate the profile it fixes the problem for around a week and then the problem returns.  I have tried completely wiping all the accounts (he has several linked) and recreating them, but that has no affect.  I have tried combing through all settings to no avail and have reduced the number of messages in inbox since below capture was taken.  I am constantly seeing errors such as the title for this post.  I will include the general errors below.  Please help as I am out of ideas.
9/3/13 4:33:48.062 PM Mail[16710]: Mail: com.apple.mail.exchange.serveroverload
com.apple.message.domain: com.apple.mail.exchange.serveroverload
com.apple.message.concurrentsyncfolderoperations: 5
com.apple.message.ewsaccountremotetaskoperations: 3
com.apple.message.concurrentewsrequestoperations: 10
com.apple.message.ewsrequestbatchsize: 50
com.apple.message.foldersyncrequestbatchsize: 128
Any attempt to synchronize to the server again will spawn a few more of these errors.
  I'll let you know what tomorrow brings

The problem is knowing what other damage has been done.  For example, do Pages, Numbers and Keynote work presently.  Is your Mail system working? etc.
I would put these items in a folder of their own, in the remote possibility they are needed.  Then make a fresh install of iWork from the source disk.  If Mail is not working, it may first be necessary to go further and refresh the OS, by booting into the Recovery partition.

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    Identifier:      com.apple.mail
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    Parent Process:  launchd [237]
    Date/Time:       2012-08-05 11:54:01.392 +0100
    OS Version:      Mac OS X 10.8 (12A269)
    Report Version:  8
    Thread 0:
    0   libsystem_kernel.dylib            0x00007fff8c9d5fee __open + 10
    1   CoreFoundation                    0x00007fff8c12a588 __33-[CFPrefsPlistSource synchronize]_block_invoke_0 + 296
    2   CoreFoundation                    0x00007fff8c125f07 withDaemonConnection + 87
    3   CoreFoundation                    0x00007fff8c12a36c -[CFPrefsPlistSource synchronize] + 316
    4   CoreFoundation                    0x00007fff8c1291a1 -[CFPrefsPlistSource synchronizeIfStale] + 113
    5   CoreFoundation                    0x00007fff8c12927a -[CFPrefsPlistSource copyValueForKey:] + 42
    6   CoreFoundation                    0x00007fff8c128213 -[CFPrefsSearchListSource copyValueForKey:] + 131
    7   CoreFoundation                    0x00007fff8c124080 __CFPreferencesCopyAppValue_block_invoke_0 + 32
    8   CoreFoundation                    0x00007fff8c1277e8 +[CFPrefsSearchListSource withSearchListForIdentifier:perform:] + 824
    9   CoreFoundation                    0x00007fff8bffd67a CFPreferencesCopyAppValue + 186
    10  Foundation                        0x00007fff8ccb7db0 -[NSUserDefaults(NSUserDefaults) objectForKey:] + 22
    11  Foundation                        0x00007fff8ccb7c97 -[NSUserDefaults(NSUserDefaults) boolForKey:] + 23
    12  AddressBook                       0x00007fff92932d8b ABDLog + 290
    13  AddressBook                       0x00007fff92935eda -[ABSafeNotificationEntry reflectNotification:] + 63
    14  AddressBook                       0x00007fff92935cf1 -[ABSafeNotificationReflector reflectNotification:toEntryIfElligible:] + 72
    15  AddressBook                       0x00007fff92935c72 __50-[ABSafeNotificationReflector notificationFunnel:]_block_invoke_0 + 37
    16  CoreFoundation                    0x00007fff8c0597d9 __NSSetEnumerate + 985
    17  AddressBook                       0x00007fff92935c26 -[NSSet(ABSetAdditions) _abEach:] + 91
    18  AddressBook                       0x00007fff92935ad3 -[ABCopyOnWriteSet useReadOnlySet:] + 44
    19  AddressBook                       0x00007fff92935a9e -[ABCopyOnWriteSet each:] + 91
    20  AddressBook                       0x00007fff92935a1e -[ABSafeNotificationReflector notificationFunnel:] + 181
    21  CoreFoundation                    0x00007fff8bff5b8a _CFXNotificationPost + 2554
    22  Foundation                        0x00007fff8ccb7a76 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64
    23  Mail                              0x000000010f7757d5
    24  CoreData                          0x00007fff88968e64 -[NSManagedObjectContext(_NSInternalAdditions) _didSaveChanges] + 2132
    25  CoreData                          0x00007fff88958589 -[NSManagedObjectContext save:] + 1241
    26  Message                           0x00007fff88d3e755 -[SeenMessagesManager saveChanges] + 46
    27  Message                           0x00007fff88d372f6 -[POPStore fetchSynchronously] + 2175
    28  Message                           0x00007fff88d2edd2 -[POPAccount fetchSynchronously] + 140
    29  CoreFoundation                    0x00007fff8c036cac __invoking___ + 140
    30  CoreFoundation                    0x00007fff8c036b47 -[NSInvocation invoke] + 263
    31  CoreMessage                       0x00007fff8b271d5d -[MonitoredInvocation invoke] + 225
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    33  CoreMessage                       0x00007fff8b236602 -[_MFInvocationOperation main] + 431
    34  Foundation                        0x00007fff8ccfdbb6 -[__NSOperationInternal start] + 684
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    37  libdispatch.dylib                 0x00007fff8cc5b0fa _dispatch_client_callout + 8
    38  libdispatch.dylib                 0x00007fff8cc5c23e _dispatch_worker_thread2 + 304
    39  libsystem_c.dylib                 0x00007fff8c361ceb _pthread_wqthread + 404
    40  libsystem_c.dylib                 0x00007fff8c34c1b1 start_wqthread + 13
    Binary Images:
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        0x7fff88bc2000 -     0x7fff88e08ff7  com.apple.MessageFramework (6.0 - 1485) <79FA27A2-D01A-3D35-AE3A-7F8F41034728> /System/Library/Frameworks/Message.framework/Versions/B/Message
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        0x7fff8bfb0000 -     0x7fff8c199fff  com.apple.CoreFoundation (6.8 - 744) <47AEA7C7-EF9B-3FC6-AEBF-CE02FC650301> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff8c34b000 -     0x7fff8c417fef  libsystem_c.dylib (825.24) <16B6B86C-53EE-36E8-AC2B-4AADC1008098> /usr/lib/system/libsystem_c.dylib
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        0x7fff8cc59000 -     0x7fff8cc6eff7  libdispatch.dylib (228.18) <0B6B6E7F-4D8A-3F3B-A4BF-6CF34638DBBB> /usr/lib/system/libdispatch.dylib
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    Any wise wisdom?
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    The .plist files are almost always preferences. I believe "plist" is short for "property list". It contains a list of keys (configuration options) and settings for each key, similar in some respects to the way the Windows Registry works, except that there is a separate file for each set of settings, instead of a single registry file as in Windows. In this case it's a shared settings file for Mail, but I couldn't tell you anything more about the contents.
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  • Hello i can't find com.apple.mail.plist and "mail" is not working well, thank you

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