Mail completely frozen

About a week ago I tried to send a photo in an email. It wouldn't send. Ever since then, I have had no success in getting into email on my computer; also, my internet connection is very slow. I cannot print any of the "frozen" messages (900+), I cannot delete any, I cannot create messages nor can I receive new ones. I'm able to work with my email on my husband's computer, sending, receiving, deleting, etc., all the normal stuff. When I return to my computer, there is no change in that frozen account whatsoever. I called for Apple help and talked to five techies. Because my internet connection is also ailing, they thought it might be that my computer was no longer working with our Airport Extreme Base Station. Also went to the Genius Bar with the Base Station; It was decided the Base Station isn't the problem. Tried that techie's suggestions at home--delete mail "plist" and create new mail account with same user name and password; kept getting the message that name was already being used so couldn't create new account. (Hmm..did he mean create new user account for the computer??) Tried other suggestions from friends and 'net, e.g., hold Shift while restarting Mail; do Repair Permissions; remove Default Counts, EnvelopeIndex & LSMMap files; open Terminal and type "sqlite 3 ~/Library/MailEnvelope\ Index vacuum," etc. Still no go. I hope some of you smart folks can offer more suggestions. Thanks so much!

I thought I should post a message saying that, after talking with patient Apple Experts on the phone, my issue is resolve. Thanks so much.

Similar Messages

Mail completely frozen, Looks like new problem?

Hi All,
Mail app is frozen, here is the skinny:
-I see mailboxes on the left
-I see the (4) indicating new messages, but I don't see actual messages in the right hand window
- I can't select mailboxes or scroll or use any Mail features
-I have to force shut down my iMac because 'quitting' mail doesn't work
-I repaired my disk
- I tried holding down the SHIFT key before launching Mail, but I'll try again.
Help! Good thing is, my powerbook is backed up, but I delete most messages from the powerbook and use the iMac as main storage...I do have everything backed up on the LaCie, too.
iMac Mac OS X (10.4.8)
iMac Mac OS X (10.4.8)

Hi blahgeetsa.
If what you’ve tried so far hasn’t worked, try this now:
1. If you have a .Mac account and .Mac synchronization of Mail data is enabled either in Mail > Preferences > General or in System Preferences > .Mac, disable it before proceeding.
2. Quit Mail if it’s running.
3. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to solve the problem. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is locally stored.
4. In the Finder, go to ~/Library/Preferences/. Locate com.apple.mail.plist and move it to the Desktop (to be deleted if this fixes the problem).
5. Open Mail. You’ll have to set up your non-.Mac accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done.
6. You’ll have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
7. You may also need to re-install or re-enable any Mail plug-ins you have installed for Mail to recognize them.
8. As a side effect of re-creating com.apple.mail.plist, Mail might rename Outbox (which is where messages waiting to be sent are stored) to Delivered. The name of that mailbox is actually a misnomer, as it would contain messages (if any) that couldn’t be delivered for some reason. You can delete that mailbox if you wish.
9. If the problem is fixed now and .Mac synchronization of Mail data was enabled at the beginning, enable it again, go to System Preferences > .Mac > Advanced, click Reset Sync Data, and choose the appropriate options to reset the Mail data stored on the .Mac server with the data locally stored on the computer, i.e. sync data must flow from the computer to the .Mac server.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

Mail is completely frozen

Hi,
I was working when my Mail completely froze.
I can't click anywhere in de menu or the mailbox.
I tried closing and opening it. I also shut down the computer twice. Nothing !
I got a Mail doesn't respond when i go on the application.
Does somebody have and idea of what I can do to fox this ?
Thank you

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Mail is frozen. What should I do?

Mail is frozen. What should I do?

Quit the app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If that doesn't work, try this.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

E mail is frozen. Cannot open or delete messages., E mail is frozen. Cannot open or delete messages.

E mail is frozen. Cannot send or receive messages. Checked settings which seem correct. also, i signed off from aol mail on the web. Any suggestions would be greatly appreciated!

Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Or quit mail and restart.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

Ethernet connectability completely frozen-out by frozen SES-mode; WTR54GS

On a reset i accidentilly hit the SES button, now on my ethernet connection, the "Secure Easy Setup" button is frozen white. i've browsed th web, found other people have encountered same problem.
i've spent probably 100 hours, trying many fixes, including your company's suggestions -- to no avail! (note: multiple reset attempts still won't fix this).
my PC and ethernet card work fine on other products, it's just that wtr54gs has now frozen me out by your proprietary SES-mode. i've tried, via the wireless set-up, assigning fixed ip ( e.g. : 192.168.16.100) to my ethernet + your suggsted 192.168.16.50 to re-flash firmware -- nothing works! can't even get a dhcp ip from wtr54gs,because the frozen SES-mode has my ethernet connectability completely frozen-out.
re-flash firmware won't go on wirelessly either, a "failure" message appears like "not suficient system resources" -- **bleep**! -- on my Windows task manager networking screen i see i'm sending megabits of
firmware data, but the wtr54gs only picks up about 10% of the sent amount -- seems the wtr54gs can't handle the speed my wireless adapter is sending it ( also connection is strong, i'm 4 feet away from it ). i don't know how to force data rate to go slower ( on ethernet card i've reduced rate + to half-duplex, but, of course that a no go, since the wtr completely has my ethernet connection frozen-out in the first place, my original concern!).
i bought a D-link DWL-G730AP travel router, hoping theirs would be better, but it's very shoddy, very poor reception and difficult interface. i'm returning that. i long for the days when my Linksys product used
to work -- Please Help Me Fix It !!!
i used to use wtr54gs as a client-mode, connected to my PC via the ethernet connection, and the wtr54gs incoming internet connection was set to "wireless" -- all woked great, until this freezing-out problem.
if the SES-mode is internally permanently freezing me out on ethernet connectability, it appears i'm going to have to get a replacement ( as, other people on the web, similarly-situated, have stated).
my original purchase was about $60, but i see Amazon is recently selling the wtr54gs for $180!! -- i'm NOT buying a replacement at that cost!! please, either help me fix my frozen wtr54gs, or, since i'm
covered by warranty, tell me the procedure to get a replacement / exchange.
[Oh Thanks to Linksys for sending this to me!]: Thank you for your inquiry! As we strive to provide our customers with the best support experience, we are discontinuing the email support channel for Technical Support Inquiries.
Linksys listened, and created a wide variety of tailored support options designed to get you what you need, when you need it, in a way that works for you!

On a reset i accidentilly hit the SES button, now on my ethernet connection, the "Secure Easy Setup" button is frozen white. i've browsed th web, found other people have encountered same problem.
i've spent probably 100 hours, trying many fixes, including your company's suggestions -- to no avail! (note: multiple reset attempts still won't fix this).
my PC and ethernet card work fine on other products, it's just that wtr54gs has now frozen me out by your proprietary SES-mode. i've tried, via the wireless set-up, assigning fixed ip ( e.g. : 192.168.16.100) to my ethernet + your suggsted 192.168.16.50 to re-flash firmware -- nothing works! can't even get a dhcp ip from wtr54gs,because the frozen SES-mode has my ethernet connectability completely frozen-out.
re-flash firmware won't go on wirelessly either, a "failure" message appears like "not suficient system resources" -- **bleep**! -- on my Windows task manager networking screen i see i'm sending megabits of
firmware data, but the wtr54gs only picks up about 10% of the sent amount -- seems the wtr54gs can't handle the speed my wireless adapter is sending it ( also connection is strong, i'm 4 feet away from it ). i don't know how to force data rate to go slower ( on ethernet card i've reduced rate + to half-duplex, but, of course that a no go, since the wtr completely has my ethernet connection frozen-out in the first place, my original concern!).
i bought a D-link DWL-G730AP travel router, hoping theirs would be better, but it's very shoddy, very poor reception and difficult interface. i'm returning that. i long for the days when my Linksys product used
to work -- Please Help Me Fix It !!!
i used to use wtr54gs as a client-mode, connected to my PC via the ethernet connection, and the wtr54gs incoming internet connection was set to "wireless" -- all woked great, until this freezing-out problem.
if the SES-mode is internally permanently freezing me out on ethernet connectability, it appears i'm going to have to get a replacement ( as, other people on the web, similarly-situated, have stated).
my original purchase was about $60, but i see Amazon is recently selling the wtr54gs for $180!! -- i'm NOT buying a replacement at that cost!! please, either help me fix my frozen wtr54gs, or, since i'm
covered by warranty, tell me the procedure to get a replacement / exchange.
[Oh Thanks to Linksys for sending this to me!]: Thank you for your inquiry! As we strive to provide our customers with the best support experience, we are discontinuing the email support channel for Technical Support Inquiries.
Linksys listened, and created a wide variety of tailored support options designed to get you what you need, when you need it, in a way that works for you!

While playing a game my iphone went completely frozen, it does not respond to any input, not even to holding down the on/off hey. Any ideas?

While playing a game my iphone went completely frozen, it does not respond to any input, not even to holding down the on/off hey. Any ideas?

Try a reset. That is holding the sleep/wake and home button together until you see the Apple logo and release. That will reset the iPhone, but will not affect your data.
Thanks! It worked just fine!
MRP66

HT1339 HELP my ipod nano has completed frozen and won't do anything

my ipod has complete frozen won't turn on or off and won't work charging by the mains or via the computer, i wanted to do a master reset but i can't even do this, please can anyone help

Have you tried a hard reset yet?
How to reset iPod
B-rock

I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!

I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod Nano, power will come off and on but otherwise is completely frozen,

Please help!!
I have an ipod nano that is only 3 months old. It has been acting strange. When it first started the clicker wheel wouldn't work and I could reset the nano and it would be good for a single use only. After 2 weeks of that now the only thing it will do is cut on and off. Otherwise, it is completely frozen. I have done all of the things that apple support suggests short of having this chat. Reset doesn't help, I also downloaded all the updates, restarted computer and restored the nano. Still nothing.
Thanks

If none of those troubleshooting steps helped, it needs service.
You can arrange online service here.
Service request.
Btw, you may want to posts any future questions in the iPod nano forum which is here.
http://discussions.apple.com/forum.jspa?forumID=818

I have a 2009 Macbook Pro with 1T hdd 8GB Ram and ran Maverick without problem...Yosemite installation has me completely frozen, nothing works but the spinning ball...I had to force shutdown last night, and haven't turned it on again...what do you ad

I have a 2009 Macbook Pro with 1T hdd 8GB Ram and ran Maverick without problem...Yosemite installation has me completely frozen, nothing works but the spinning ball...I had to force shutdown last night, and haven't turned it on again...what do you advise? During installation emptied cache, etc. Backed up using time machine, fortunately.

Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.

My iphone 3 has completely frozen - facebook had been hanging so i deleted it and tried to reinstall and it was loading and now my phone is just showing the apple logo and won't turn on - help!!! please!!!

My iphone 3 has completely frozen. Facebook and other apps were not loading properly so I deleted facebook and went to the apps store and reloaded. It was still loading and then my phone just froze - I turned it off and then tried to turn it back on and all I am getting is the apple logo in the middle of the phone and rather stupidly I have never synched it!! I know what an idiot!!! I have tried calling vodafone but not surprise they are closed for technical help at this time of night.
Any suggestions greatly received......
Thank you

Unable to Update or Restore
http://support.apple.com/kb/HT1808
See Here for
Frozen or unresponsive iPhone

HT1430 My iPhone is completely frozen. I did a hard reset about 10 times and finally the iTunes logo appeared with a plug-in showing. I can't get it to anything else. Help?

MY iPhone is completely frozen. I did a hardest and finally after 10 times it came up with the iTunes logo with a plug-in sign. It is still frozen.
WHat should I do.
MErmaid

You're not alone. I am having similar problems with my Ipod 5th gen 30gb.
When I connect it to my laptop (Vista - basic) it is not recognised by itunes. Itunes simply locks up.
So far I have tried the following to no avail:
Checked my pc's device manager - it recognises the device and says it is functioning properly.
Checked the drivers to make sure they are upt to date.
Uninstalled & reinstalled a previous version of itunes (as it worked fine before the latest release).
Reinstalled the latest itunes.
Reset the ipod.
Put the ipod into disk mode and reconnected to itunes.
Have tried to use the windows tool to scan and fix any bad sectors but it fails to complete a scan without locking that up as well.
Placed into disk mode when fully charged and then allowed the battery to drain completely. Then reconnected ipod (in disk mode)and it still is not recognised and locks up itunes.
At this point I dont really want to part with another $300 odd dollars for a new one.

Mail is Frozen

I opened too many emails and now Mac Mail is frozen. If I force quit and reopen the app Mail automatically opens all the emails that were open in the previous session and it's still frozen. Is there a way to open Mail without it opening all the emails that were open in the previous session?
Thanks

Did you try after open mail quick cloe all windows before it frezze ?
Also look general pane in system preferences
Also what happen if restart?No recomended

Curve 8520 completely frozen!!

Help please had my bb curve since xmas. It has been freezing up the last couple of days. I downloaded I took this on my phone app from bb apps and since then its completely frozen, cant switch on or off and just have a message that the phone cannot access data. I have tried taking battery out and leaving for over 10 mins, cant do a soft or hard reset as need to get into the phone and cant.
Any help appreciated.

Hi and Welcome to the Forums!
lulublue wrote:
I downloaded I took this on my phone app from bb apps...
I'm not at all sure what you were trying to communicate there...
lulublue wrote:
just have a message that the phone cannot access data.
Is that the exact error message? The exact syntax would help in researching...
lulublue wrote:
cant do a soft or hard reset as need to get into the phone and cant.
It is highly likely that you won't be able to -- hopefully you already have a good backup of your data.
Let us know what you meant by the above items and we'll figure out how to proceed.
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Mail completely frozen

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