Mail configuration in shared services

Hi,
I have configured SMTP Mail Server name in the shared services but still not able to send HFR and Web analysis reports through email.
When I click on Email Link in WOrkspace on a particular report, getting below error:
Enter the user email address in Hyperion Shared Services, Ask your Administrator to update your email address listed through Hyperion Shared Services.
What needs to be done to avoid this issue? do I need to enter user's mail ids in Admin mail field in Shared services configuration page. If yes, how can I enter all user id', i mean, any comman's or some delimiters in between mail id;s.
Please advise me on this..
Thanks,
UB

Hi Gurus,
Can anyone provide your suggesgtgions on this issue please.
I added SMTP mail server name and configured the shared services but still the Email option is not enabled in Web analysis and workspace to send reports through email..
I even gone through installation materials but of no help..
Awaiting for your suggestions on this... Thanks, UB

Similar Messages

Mail configuration in shared services for Workspace/Web A Reporting purpose

Hi,
I have configured SMTP Mail Server name in the shared services but still not able to send HFR and Web analysis reports through email.
When I click on Email Link in WOrkspace on a particular report, getting below error:
Enter the user email address in Hyperion Shared Services, Ask your Administrator to update your email address listed through Hyperion Shared Services.
What needs to be done to avoid this issue? do I need to enter user's mail ids in Admin mail field in Shared services configuration page. If yes, how can I enter all user id', i mean, any comman's or some delimiters in between mail id;s.
Please advise me on this..
Thanks,
UB

There are also the .properties files that have to the SMTP server name as well. I know for FR it is in the FR_global.properties file.

Error While Configuring the Shared Service with Active Directory

Hi All,
I am getting a error while configuring MSAD with Shared Service, when entering the User Id and password and clicking next, the following error is displayed:
"EPMCSS-05180:Failed to validate Security configuration. Failed to connect. Invalid values for Base DN, User DN or Password. Enter valid value(s). Root Cause : [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1]"
The AD user has the read access to the all users and group in Active Directory. If I use an Active Directory user with Admin privilege, It is getting connected.
But client is not ready to provide the Admin Access due to their internal policy and I also don't have any document which says admin privilege is required. According to the document,the user should have the following privileges only.
"The distinguished name of the user that Shared Services should use to bind with the user directory. This user must have search privilege on the RDN attribute within the DN. For example, in the dn: cn=John Doe, ou=people, dc=myCompany, dc=com, the bind user should have search access to the cn attribute.Special characters in User DN must be specified using escape characters. See “Using Special Characters” on page 46 for restrictions.
Example: cn=admin,dc=myCompany,dc=com
But I am getting confused with the statement "This user must have search privilege on the RDN attribute within the DN". Is it not search privillege?
Can anybody help me with required privilege for Active Directory user to configure with Shared Service.
Thanks in Advance,
Sunil

Thank you All,
i tried connecting using AD Browser from Microsoft, and it went in properly. then i found out that the AD Team here were giving a Wrong Credentials to connect, they Gave me HYP_OID which infact turned out to be a Principal name instead of a 'cn'.
after searching in the AD Browser i found the correct cn which is "Hyperion OID", then it went to the second Screen where now i am trying to search for the Users based on thier Job Nature.
Thank you for all the Support Guys, you both "Celvin" and "John" are the Top Guys under my Search list for any technical Assistance.
Thank you once again Friends....
Regards,
Sunil...
Shantan....

Errors in LDAP configuration with Shared Services

Dear sirs,
we are getting errors in LDAP configuration with Shared Services.
Base DN is ou=Grupos,cn=East,o=SSGH,c=br,o=Grupo East
The group cn is cn=AH
In LDAP log you can see the applications is searching the group:
"ou=Grupos,cn=East,o=SSGH,c=br,o=Grupo"
When it should be:
“ou=Grupos,cn=East,o=SSGH,c=br,o=Grupo East”
We think the problem is with space in Base DN "o=Grupo East", it is not properly considered.
Error Codes
EPMCSS-05145
Thanks in advance

Hi.
Could you try to define the Base DN as :
ou=Grupos,cn=East,o=SSGH,c=br,o=Grupo\ East
I don't know if will work fine.. but you can use special characteres using with the "\"
Good luck.
Best regards!

EPM V11.1.2.1 Perform 1st-time configuration of Shared Services database

Hello,
I installed EPM v11.1.2.1 but I could not configurate.
On EPM configurator step Perform 1st-time configuration of Shared Services database option was disabled.
I try to change vpd.properties file's name; but it did not work.
Do you give me any suggestions?
Thank you.
ankist

Have you had any previous versions on the machine, what OS is it.
Cheers
John
http://john-goodwin.blogspot.com/

"Perform 1st-time configuration of Shared Services database" option disable

Hi,
Hyperion 11.1.2 shared services configuration “Perform 1st-time configuration of Shared Services database” option is disable
I am going to do the configuration first time but Perform 1st-time configuration of Shared Services database” option is disabled.
Please help here.
Thanks
Dharm

Try starting the configurator from the command prompt with option -forceRegistry
We were able to do it in v11.1.1.3... I think this can still be done with v11.1.2
Thanks,
Vijay

Can't start hyperion configuration utility (Shared services 9.3.1)

Hi,
After the install of shared services the dialog box to do the configuration does not appear.
i tried to configure that by starting manually the configuration tool from start menu-hyperion-foundation services-configuration tool and i have a message that indicates i need to create a java_home system variable (jre or jdk not found JAVA_HOME is not set).
After creating this system variable JAVA_HOME with the right string pointing to java i started again the configuration tool but notuhing appear.
Note: I uninstalled hyperion and i removed all the keys pointing to hyperion from the registry og windows and i tried again but usually the same problem is found.
I m using windows 2008 64 bits.
Thanks.
Faouzi
Edited by: user1581894 on 2009-09-01 06:42
Edited by: user1581894 on 2009-09-01 06:43

Hi,
Your problem is you are using windows 2008 and it is not yet supported, you will will need to use a supported OS otherwise you will encounter problems.
Cheers
John
http://john-goodwin.blogspot.com/

Troble configuring Hyperion Shared Services with SQL Server 2005

I recently installed SQL server (SQL SERVER 2005) in my machine and then am trying to install Hyperion (9.3.1) products. I started with Shared services. It was installed successfully. Problem is occuring when am trying to configure Shared service with SQL database using Hyperion Configuration utility (9.3.1)
The error which is popping up is
Unable to connect to the database for the product Hyperion Shared Services.
Things which I tried from my end
1. Made sure TCP IP Protocol was enabled in SQL server configuration server.
2. hypuser was created in SQl server.
3. hypdb was created in SQL server.
4. Was having dynamic IP address so install Loopback adapter to obtain Static IP address and port.
5. Port and IP address was correct.
Let me know where I am going wrong.
Any help will be greatly appreciated.

Finally got it fixed firewall settings needed to be change : This document helped me a lot to troubleshoot the issue
An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server) (Microsoft SQL Server, Error: 2)
This problem may occur when SQL Server 2005 is not configured to accept incoming local and remote connections, which is disabled by default in SQL Server 2005 Express Edition, SQL Server 2005 Developer Edition and also SQL Server 2005 Enterprise Edition. To solve the connection forbidden problem, SQL Server 2005 needs to configure to allow incoming local and remote connections.
Firstly, ensure that SQL Server 2005 is configured properly to allow incoming connections on the instance of database server, else enable and turn on the local and remote connections setting.
Click Start button, then go to Programs or All Programs, then select Microsoft SQL Server 2005, followed by Configuration Tools. Click and run the SQL Server Surface Area Configuration.
On the “SQL Server 2005 Surface Area Configuration” page, click Surface Area Configuration for Services and Connections.
On the “Surface Area Configuration for Services and Connections” page, expand Database Engine tree, click Remote Connections.
Select Local and remote connections, or Local connections only which applicable only if there is no remote system tries to connect to the SQL Server, useful when you just trying to connect and authenticate with the server after installing.
Select the appropriate protocol to enable to local and/or remote connections environment. To ensure maximum compatibility, select Using both TCP/IP and named pipes.
Click Apply button when done.
Click OK button when prompted with the message saying that “Changes to Connection Settings will not take effect until you restart the Database Engine service.”
On the “Surface Area Configuration for Services and Connections” page, expand Database Engine, then click Service.
Click Stop button to stop the SQL Server service.
Wait until the MSSQLSERVER service stops, and then click Start button to restart the MSSQLSERVER service.
Secondly, SQL Server Browser service has to be enabled to allow for local and remote connections if SQL Server 2005 is running by using an instance name and users are not using a specific TCP/IP port number in the connection string.
Click Start button, then go to Programs or All Programs, then select Microsoft SQL Server 2005, followed by Configuration Tools. Click and run the SQL Server Surface Area Configuration.
On the “SQL Server 2005 Surface Area Configuration” page, click Surface Area Configuration for Services and Connections.
On the “Surface Area Configuration for Services and Connections” page, click SQL Server Browser.
Select Automatic as the Startup type to start SQL Server Browser service automatically every time system starts.
Click Apply button.
Click on Start button to start the service immediately.
Click OK button.
Finally, if remote computer needs to connect and access SQL Server, an exceptions in Windows Firewall included in Windows XP SP2 (Service Pack 2), Windows Server 2003 and Windows Vista needs to be created. If you’re using third-party firewall system, the exception rules also needed to be created to allow external remote connections to the SQL Server 2005 and SQL Server Browser Service to communicate through the firewall, else connections will be blocked. Consult the firewall manual for more details. Each instance of SQL Server 2005 must have its own exception, together with an exclusion for SQL Server Browser service.
SQL Server 2005 uses an instance ID as part of the path when you install its program files. To create an exception for each instance of SQL Server, you must identify the correct instance ID. To obtain an instance ID, follow these steps:
Click Start button, then go to Programs or All Programs, then select Microsoft SQL Server 2005, followed by Configuration Tools. Click and run the SQL Server Configuration Manager.
In “SQL Server Configuration Manager”, click the SQL Server Browser service in the right pane, right-click the instance name in the main window, and then click Properties.
On the “SQL Server Browser Properties” page, click the Advanced tab, locate the instance ID in the property list.
Click OK button.
Then create an exception for SQL Server 2005 in Windows Firewall.
Click on Start button, the click on Run and type firewall.cpl, and then click OK. For Windows Vista, type firewall.cpl in Start Search box and press Enter key, then click on Allow a program through Windows Firewall link on left tasks pane.
In “Windows Firewall”, click the Exceptions tab, and then click Add Program.
In the “Add a Program” window, click Browse button.
Click the C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe executable program, click Open button. MSSQL.1 with is a placeholder for the instance ID that is obtained from previous procedure. Note that the path may be different depending on where SQL Server 2005 is installed.
Click OK button.
Repeat steps 1 through 5 for each instance of SQL Server 2005 that needs an exception.
For SQL Server Browser service, locate the C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe executable program, and click Open button.
Click OK button.

Essbase configuration in Shared Services

We have a distributed Hyperion Planning Architecture.
The Shared Serives is hosted on Windows Platform. While Essbase is hosted on Linux.
I am trying to configure Essbase in the shared services but repeatedly the process in failing.
I am really in sight of some help to overcome the sitution.
Thanks.....

While executing the ./configtool.sh -forceREgistry -consol from Hyperion_HOME/common/config/9.5.0.0 - I am encountering the error -
"ERROR:~/.hyperion.<hostname. does not exist or is not found "
Essbase is installed on Linux and Shared Services is installed on Windows Server.
Can someone suggest a way to register Essbase into shared services.....
Thanks.....

MSAD Configuration with Shared Services

Hi,
I have just sucessfully configured MSAD to the HFM SS but 1 concern is that anyone with the domain suer login is able to login to shared service although limited function are available. Is there anyway to control other users except my users to login?
I do not want to use Native to create user as it will means another set of password to rememberr for the users, would prefer they use their normal domain accoutn to login.
Thanks

In addition to other comments, users can only make changes in Shared Services if they have Shared services roles assigned. Also, we use MSAD with both local and AD groups, and as long as you know the effective rights, it works out fine either way. The Shared services roles are listed below (Security Administrator's Guide pp 135-136):
Administrator: Provides control over all products that integrate with Shared Services. It enables more
control over security than any other Hyperion product roles and should therefore be
assigned sparingly. Administrators can perform all administrative tasks in User
Management Console and can provision themselves.
This role grants broad access to all applications registered with Shared Services. The
Administrator role is, by default, assigned to the admin Native Directory user, which is
the only user available after you deploy Shared Services.
Directory Manager: Creates and manages users and groups within Native Directory.
Do not assign to Directory Managers the Provisioning Manager role because combining
these roles allows Directory Managers to provision themselves.
The recommended practice is to grant one user the Directory Manager role and another
user the Provisioning Manager role.
LCM Manager: Runs the Artifact Life-Cycle Management utility to promote artifacts or data across product environments and operating systems
Project Manager: Creates and manages projects within Shared Services
Create Integrations: Creates Shared Services data integrations (the process of moving data between
applications) using a wizard.
For Oracle's Enterprise Performance Management Architect, creates and executes data
synchronizations.
Run Integrations: Views and runs Shared Services data integrations.
For Performance Management Architect, executes data synchronizations.
Dimension Editor ( includes Dimension Viewer and Interactive Editor):
Creates and manages import profiles for dimension creation. Also, creates and manages
dimensions manually within the Performance Management Architect user interface or the
Classic Application Administration option.
Required to access Classic Application Administration options for Financial Management
and Planning using Web navigation.
Dimension Viewer can read or view dimensions. This role automatically maps to the
Dimension Reader access on dimensions.
Interactive Editor can modify members within a dimension, and grants dimension writer
access to all dimensions. Does not allow users to delete dimensions.
Note: Dimension Viewer and Interactive Editor roles are reserved for future use.
Application Creator (includes Analytic Services Application Creator, Financial Management Application Creator, Planning Application Creator, External Application Creator): Creates and deploys Performance Management Architect applications. Users with this
role can create applications, but can change only the dimensions to which they have
access permissions.
Required, in addition to the Dimension Editor role, for Financial Management and
Planning users to be able to navigate to their product’s Classic Application Administration
options.
When a user with Application Creator role deploys an application from Performance
Management Architect, that user automatically becomes the application administrator
and provisioning manager for that application.
The Application Creator can create all applications.
The Analytic Services Application Creator can create Generic applications.
The Financial Management Application Creator can create Consolidation applications
and Performance Management Architect Generic applications. To create applications,
the user must also be a member of the Application Creators group specified in Financial
Management Configuration Utility.
The Planning Application Creator can create Planning applications and Performance
Management Architect Generic applications.
The External Application Creator can create external views and export application views
but cannot export the library.
Note: External Application Creator role is reserved for future use.

Configuration of Shared Services

I m installing HFM 9.3
I have installed Oracle 10g and created database as orcl. also i have installed shared services and later it is asked for configuration. In this configuration its been asked to select the server and port. given server name as "rajhfm.hfm.local" and port is 1521.Next step would be is providing details of SID ,username and password.
here SID would be 'orcl' but what is the username and password. becuase i have not given any user id and password here.
But itself taken hypdb as SID - hypuser as user name and blank in password.
if i give admin as username and password, msg box says *"Unable to connect to the database for the product hyperion shared service"*
Can you please help me how to go with this issue.
Is any predefined user id and password there?
Regards
Raj

You can log on to SQL + and create one user and give dba rights to it, than you can use this user information there.
Hope this helps
Nasir

MSAD configuration with shared services issue?

Hi
i recently configured MSAD with shared services.but the problem is the hfm users are not in the same group in msad.so i am not getting all hfm users.so i configured 2 more msad groups.
now the problem is while configuring we have to give user name & password of any user in that group.here the password will change for every 45 days.and it is pratically not possible to have others password for the administrator to change for every 45 days in shared services.
is there any other solution for this problem.
HYperion 11.1.1.2
regards
bharat.tv

Can you not set up an one service account that exists in all the groups and doesn't have its password expiring?
Cheers
John
http://john-goodwin.blogspot.com/

Impossible to make the initial configuration of Shared Services Database

Hello all
I am trying to install EPM 11.1.2 on a 64 bits environment (Shared Services, Essbase Plus , HFR)
The installation step is done.
Now I am trying to configure Shared Services through the EPM system configurator
but I am not able to choose the initial database configuration.
The option Connect to a previous configured database is already checked.
So i am stuck for the rest of the configuration
Any idea ?
Thanks in adance for your help

I had to take the files from another 11.1.2 base install, you wouldn't be able to take them from another version.
I had to copy the xml files from \common\config directory and the .ora.products file, I am not sure why I hit the issue though.
Cheers
John
http://john-goodwin.blogspot.com/

Add E-mail Address in Shared Services

Good Day, I am using NTLM and like to add e-mail address for my users inShared Services. When i click on the user, i see the User Id,Last Name, First Name, Description and E-mail address field. I cannot change the user profile. I have asked my Network group who maintains the NT Domain, andthey cannot find any place where the e-mail address is stored. How can i ge the e-mail field populated. I like to usethis function in BI+ Workspace, so that users can e-mail link forreports to other users. Thanks

That is correct.

Configuration of EPM 11.1.2 Shared Services issue during installation

Hi,
I am running into issue with configuration of Shared Services after installing EPM 11.1.2 on my machine. I am running the installation on Windows 8 and 64 Bit. All of the components that I wanted installed successfully. After that I went into the Configuration for Shared Services, I ran into the issue with the status of Deploy Application to Server not completed successfully (configuring...). I was hoping to configure one thing at a time as suggested in the blogs.... then I'd configure Essbase and not Financial Reporting...in that sequence. Thus, I also do not see any of the services installed under Foundation Services; Shared Services URL, Start EPM nor Start FoundationServices (Oracle Weblogic 10) tmplink.
I've tried to search online but found nothing specific on the issue. Am I missing something? Please help.
Thanks

Windows 8 has not been officially released yet so don't expect EPM products to support it.
Cheers
John
http://john-goodwin.blogspot.com/

Mail configuration in shared services

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