Mail constantly crashing while connected to Exchange Server 2007

A few of us at my workplace got 10.6 when it released because we were so excited about the native Exchange 2007 support. The problem that I have been having is that Mail constantly crashes at (seemingly) random times, even when I'm not actively using the application. I also loaded 10.6 onto my MBP but I don't think it has ever crashed while using Mail on the same Exchange account (inside or outside of the office).
One other co-worker occasionally has Mail crash but he said maybe once per day. Mine is at least 5-6 times per day. Set up of the accounts has been flawless but the constant crashing is a pain.
Anyone have any ideas why this might be happening or how to fix it?

Try this - find the /Library/Preferences folder in your user/Home folder and then locate and delete this file:
com.apple.mail.plist
*Caution* - doing this may clear your account settings so be sure to note those first in the event you are required to reconfigure, etc.

Similar Messages

Can't Send email w/Apple Mail connected to Exchange Server 2007

I've tried to connect to our OWA Exchange server w/Entourage and nobody can help me to make it work. I can connect w/Apple Mail and recieve fine, but I can't send email. Any ideas or suggestions on how to allow me to send out email w/Apple Mail??

Hello:
I have the same issue. I am on a Macbook Pro 2 Gb RAM Rev A. OS X 10.5.3 apple mail 3.3. I have setup a corporate exchange owa (2007) account and can receive emails. I cannot send any from this exchange account. on the same Mac I have Entourage and it can receive and send emails. What is the difference and what do I have to do to make Apple Mail work and be able to send emails as well.
Thanks,
[email protected]

Mail.app suddenly lost connection to exchange server

Hello
I have 3 (at least) different mail.app accounts (on different macs) that have lost the connection to our exchange server and is not able to reconnect to it..
We can access the mails from webmail or from Entourage.
At first we thought that it was the latest update to mail.app but we have found others on the internet with the same problem (before the update). Sadly they have not provided us with the sollution to the problem.
I plan to re-boot the exchange server on sunday and will update the post with the result.
But if anybody have had the same problem and found a solution, then I would very much like to hear about it.

I'm having the exact same issue. However, since I'm not in the IT department I cannot reboot our Exchange server. Were you able to find a solution?

Can't connect to Exchange Server 2007

Hi,
I have problems to set everything up, probably someone has a solution for this problem? After entering my account data the autodiscovery fails (see log below, the password is not wrong :)) I have to enter the server settings manually. Apple Mail was able to use autodiscovery to set everything up.
So I entered the correct server settings, but the iPhone can't establish a connection to the server.
As already said, I'm using Exchange 2007, and an iPhone 3G 3.0.1. Anyone had this problem before?
Sat Oct 3 01:25:00 unknown Preferences[224] <Warning>: EAS|EAS Protocol Manager set to ASProtocolUnknown
Sat Oct 3 01:25:05 unknown Preferences[224] <Warning>: EAS|Root node is expected to be an Autodiscover element
Sat Oct 3 01:25:05 unknown Preferences[224] <Warning>: EAS|Autodiscovery task encountered an error: Error Domain=DAErrorDomain Code=1 "Operation could not be completed. (DAErrorDomain error 1.)"
Sat Oct 3 01:25:05 unknown Preferences[224] <Warning>: EAS|Autodiscover task failed with status 59 and error Error Domain=DAErrorDomain Code=1 "Operation could not be completed. (DAErrorDomain error 1.)"
Sat Oct 3 01:25:05 unknown Preferences[224] <Warning>: EAS|Bad password error received.
Sat Oct 3 01:25:05 unknown Preferences[224] <Warning>: EAS|Received bad password response. Optimistically trying one more time
Sat Oct 3 01:25:05 unknown Preferences[224] <Warning>: EAS|Autodiscovery task encountered an error: Error Domain=ASHTTPConnectionErrorDomain Code=401 "Operation could not be completed. (ASHTTPConnectionErrorDomain error 401.)"
Sat Oct 3 01:25:05 unknown Preferences[224] <Warning>: EAS|Autodiscover task failed with status 6 and error Error Domain=ASHTTPConnectionErrorDomain Code=401 "Operation could not be completed. (ASHTTPConnectionErrorDomain error 401.)"

I'm pretty sure that the combination is right. On my macs everything works fine. Is there another reason why the exchange server could reject the iPhone? Similar to the 3.1 problems with the hardware encryption?

Can't send Attachments using Mail to connect toe Exchange Server 2007

I struggle to send any emails with even the smallest of attachments via Mac Mail using Exchange 2007. I receive mail ok (intermittently slow but ok) although the Exchange Account does beach ball alot when checking for new mail. However, replying or sending an email that contains an attachment, even a small logo is a nightmare.    I am using Mail 4.4 on Mac OS X 10.6.6 on an iMac. We use Exchange 2007 and it's run and managed by Microsoft "Microsoft Business Productivity Online Standard Suite" We are not allowed to change server settings. I am the only one in a small, remote-workforce company that lives in the UK and I keep being told that is the issue. However, I've found too many people with similar problems on the web to believe that, but I haven't found an answer. Any ideas??

I've got 38 iPhones deployed running the 3.1.2 OS against an Exchange 2007 server. Several of my users complain about the same issue, and I've seen it myself. I have found a workaround of sorts - I've found that if I've sent a message with an attachment and I get a failure to send, if I manually browse down to the Sent Items folder, that forces a replication of the Sent Items. The next time I do a manual sync, the e-mail with the attachment will go.
I presume this has something to do with Exchange trying to put a copy of the e-mail in to your Sent Items at the same time the iPhone is trying to send the message.
Potentially, this might be solved by turning off the option to always store your sent e-mails in the Sent Items. I have not yet tested that as a workaround as from a corporate standpoint and an ease-of-use standpoint, we want that e-mail in the Sent Items for reference.
If anyone has any success with this fix, please let me know.

Out Going Mail issue - Port 993 Time connecting to Exchange Server 2007

Help Needed,
Issue: Outgoing mail stalls receiving 993 timeout issue

Outgoing mail shouldn't be using port 993, that's an incoming mail port (IMAPS). Outgoing should be using either port 25, 587, or in some cases, 465.

Mail no longer connects to Exchange Server

Hi,
I recently upgraded from 10.4 to 10.5.
After the update everything was working fine, including Mail. It was talking to my Exchange server as it should.
But I had to dabble. While I was previously connecting using IMAP I noticed the Exchange server option in Mail so I decided to give it a go thinking it might enable some more of Exchange's features.
However, Mail will not connect to the Exchange server. Even trying to switch back to IMAP doesn't work. It just won't connect.
I KNOW the settings are correct and I have other machines here that are working fine (using the Exchange account option in Mail - I set them up last week, no problem).
I have enabled logging in Mail and it appears that the Exchange server is refusing my username or password - both of which are certainly correct.
Using identical settings (albeit with IMAP) in Thunderbird is no problem.
Any ideas on this? It's driving me nuts and I really want to go back to using Mail rather than Thunderbird.
Many thanks in advance.

I have just replaced an ailing emac running 10.3.9 so to get all my emails transfered, i imported them . I had by this time set up my old accounts affresh .now the old ones fight with the new and try to change the out going smtp server settings I can recieve on all accounts but only send out on one and that is after one and a half days plus a trip back to the dealership-still not right .And somehow it insists on sending my other email accounts through only the one main server which sort of works but changes each time you log in. The computer no longer recognises email addresses sent from my old folders - a serious pain when you have to look up each and every address in old folders.
When you go into the advanced settings the option none is not there but on one occassion all the options changed. Looking at this forum I think giving my emac the kiss of life might have been a better business proposition. As to your problem some info the guy at the store deleted in the key chain info. helped but not sure how he got there

SAP PI Connection Microsoft Exchange Server (Scenario Mail -- SAP PI -- File)

Hi experts,
we want to connect Microsoft Exchange Server to SAP PI. POP3 and IMAP4 is not allowed on mail server side.
But the standard mail adapter in SAP PI (configured as sender communication channel) only works with POP3 and IMAP4.
Can anyone help me to solve this problem
Thank you for your help.
Mario

Hi Priyadshini,
The way that you have developed your java program can be different that the way that SAP did it. With pop3 in PI, as far as i know, it is no possible to change the read/delete properties that the mail server has by default, as Amit and Ilya mentioned you should try with the imap solution or to talk to the mail server administrators.
Are you sure that the messages is being deleted?, have you checked other mail folders in the user account?, may be the message is being moved.
Regards.

Hello.....after updating to Yosemite, i can't get my exchange mail to work. It keeps saying can't connect to exchange server and asks for my password. My mail is still working fine on android phone and ipad2. Can someone help?

Hello....after updating to Yosemite my mail isn't working . Keeps saying can't connect to exchange server and asking for password

I am having this exact same problem with my gmail account. Hopefully someone will have a remedy.

Problem in connecting to exchange server

I have generated a certificate as specified in the link http://www.dylanbeattie.net/docs/openssl_iis_ssl_howto.html. It generates an X.509 certificate. I installed this certificate on pop3 server on Microsoft exchange server. I also installed the certificate on client m/c. On client m/c, a Java application is running, which tries to read mails from exchange server using SSL. But this exception occurs when I run my java application:
javax.mail.MessagingException: Connect failed;
nested exception is:
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:106)
at javax.mail.Service.connect(Service.java:234)
at ci.cryopull.core.PullAction.execute(Unknown Source)
at ci.cryopull.core.PullAgent.run(Unknown Source)
at java.lang.Thread.run(Thread.java:595)
It seems I am unable to connect to exchange server using this certificate. While I also tried a free trial certificate from thawte, that worked fine. Could u help resolving my problem?
Thanks

Peddard, you will have to be more specific on your settings. It's important to note that the iPhone's host name entry must resolve both internally and externally if it's going to work correctly. So, on your internal DNS server, you must make a mail entry with the same name as what you are publishing externally. In my case, mail.domainname.com is registered on our external DNS server with a public IP address. On the internal DNS server, mail.domainname.com registers to a 192.168.x.x address.
However, you can find in another post that in my situation, the iPhone would not work correctly on our LAN. It worked everywhere else but the issue seems to be that when on the Edge network and the LAN, there is conflicting DNS resolution. This was intermittent and unreliable at best.
Our workaround was to create a second network, simply wirelessly with a couple of Airport Extreme Base stations on a separate external IP address. Now, DNS resolved to the external address and it works like a charm. Not a fix, but a workaround.
JD

Hi, in our Enterprise environment, we have a single mac with Mavericks version 10.9.2 and Office for Mac 14.4.1. When setting up outlook, we are trying to connect to a mailbox on exchange server 2007.

Hi, in our Enterprise environment, we have a single mac with Mavericks version 10.9.2 and Office for Mac 14.4.1. When setting up outlook, we are trying to connect to a mailbox on exchange server 2007. We put in the EWS details in the server field since our autodiscover function is not functioning. But still it doesn't work. There are no errors, no popups. We turned on the logging and in the logs, it says a error of -3259. We are stuck and any help will be really appreciated.

I have a customer experiencing exactly the same issue. Their computer is running Windows 7 Pro with Office 2007 SP3. After seemingly exhausting all troubleshooting options, I backed up their data, formatted the hard drive and performed a clean install of
Windows and all their applications. It didn't solve the problem!
What's strange is the customer also has a laptop computer, running the same version of Outlook, and that doesn't experience any problems connecting to Office 365 on the same network.
My next step is to send the customer a new ADSL modem/router to try.
I have another customer on Office 365, also running Outlook 2007, and they also experience issues with emails sitting in the outbox while Outlook displays the status message “Outlook is trying to retrieve data from the Microsoft exchange server outlook.office365.com.”
In this case Outlook doesn't freeze/stop responding, like it does for the first customer I mentioned.

Mail flow completely broken after upgrading Exchange Server 2013 CU3 (Build 775.38) to Exchange Server 2013 SP1 (Build 847.32)

internal mail flow completely broken.
external mail flow completely broken.
i upgraded exchange server as follows:
1. setup.exe /PrepareSchema /IAcceptExchangeServerLicenseTerms
2. setup.exe /PrepareAD /IAcceptExchangeServerLicenseTerms
3. upgraded the exchange server with GUI installer
also considered this: http://support.microsoft.com/kb/2938053/en-us
receive connectors :
Transport Service couldn't start, then i disabled hub transports, and it starts, but no mail flow on port 25. according to this:
http://social.technet.microsoft.com/wiki/contents/articles/24056.what-the-crash.aspx
i didn't have any success to fix mail flow, any solution?

Hi Alireza
The above tech-net http://social.technet.microsoft.com/wiki/contents/articles/24056.what-the-crash.aspx
will be applicable only if we get these events in the app log 1019,1018,1036,4999
You can check the transport service is running in which service account - Local or network
It should be running in network account by default.
You can run get-transportagent and check if there are any transport agents installed
If you find them then disable all the transport agents that you have installed on the Exchange servers by running disable-transportagents
Disable the antivirus if you have any installed.
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com

Outlook Mac Loses Connection to Exchange Server

Hi All,
I've had this problem pretty since deployment a couple of weeks ago, so I'm hoping some one can point me in the right direction. I'm running Exchange 2013 on a Server 2012 Standard box with the DC running on a different box, every thing up to date.
Mac clients running Outlook 2011 (14.4.2).
Periodically throughout the day, Outlook loses connection to Exchange server. After several minutes, it will connect back up, and seems to operate normally. During the down time, I am able to connect to OWA, and ActiveSync seems to work as well.
If I run the Remote Connectivity Analyzer while Outlook is responding, I get no errors and the "Connectivity Test Successful" message. However, if I run it while Outlook is NOT responding, I get the following:
Exchange Web Services synchronization, notification, availability, and Automatic Replies.
Not all tests of Exchange Web Services tasks completed.
Creating a temporary folder to perform synchronization tests.
Failed to create temporary folder for performing tests.
Exception details:
Message: The request failed. The operation has timed out
Type: Microsoft.Exchange.WebServices.Data.ServiceRequestException
Stack trace:
at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.GetEwsHttpWebResponse(IEwsHttpWebRequest request)
at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.ValidateAndEmitRequest(IEwsHttpWebRequest& request)
at Microsoft.Exchange.WebServices.Data.MultiResponseServiceRequest`1.Execute()
at Microsoft.Exchange.WebServices.Data.ExchangeService.BindToFolder[TFolder](FolderId folderId, PropertySet propertySet)
at Microsoft.Exchange.Tools.ExRca.Tests.GetOrCreateSyncFolderTest.PerformTestReally()
Exception details:
Message: The operation has timed out
Type: System.Net.WebException
Stack trace:
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.Exchange.WebServices.Data.EwsHttpWebRequest.Microsoft.Exchange.WebServices.Data.IEwsHttpWebRequest.GetResponse()
at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.GetEwsHttpWebResponse(IEwsHttpWebRequest request)
Elapsed Time: 100141 ms.
Nothing I've attempted to do so far as had any meaningful impact, and I am fairly new to Exchange.
Following the adice I've seen online so far, I've:
I've made sure the auto discover in DNS points to the Exchange server.
I've disable auto-discover on the client, manually adding accounts, tried using their FQDN, local IP, LAN IP.
I've made exceptions to the proxie on the client.
Just not sure where to look next? Appreciate any advice out there.
Thanks,
Michael

Hi,
Before we go further, I'd like to confirm if your Outlook clients can work well when your Outlook MAC clients come across the issue.
If the issue only happens on your Outlook MAC clients, we can check the IIS log and confirm if there is any error releted to EWS. And you can recreate your EWS virtual directory to have a test.
Thanks,
Angela Shi
TechNet Community Support

Mail / Calendar with Exchange Server 2007

Hi all,
We have a problem with Apple Mail and Calendar (Mountain Lion) connected to an Exchange Server 2007.
Apple Mail for no reason doesn't show the available data on the server. At first all goes right but after a few hours the data get corrupt. Folders disappear, mails aren't shown, ... The folders and mails are there in the server. I can check that with Outlook for Mac or on a collegues machine on Windows.
I tried:
- deleting the mail cache and mail data and restart
- removing the accounts and setting them up again
- creating a new user and trying mail in that user
None of those solved my problem.
Apple Calendar doesn't sync its data correctly. Example:
I create an event in calendar A. From that event I onvite calendar B to join the event. So far, so good. Everything just syncs fine. Then for some reason I delete the event from calendar A. In the server the event is still there. I checked in Outlook. This error is reproducable.
I tried:
- naming the user to <WORKGROUP>\<user>
- deleting the calendar cache and calendar data
None of those solved my problem.
Can anybody help me with this?

Hi and Welcome to the Forums!
The configuration I think you have is MS Exchange on the back end fronted (to the Internet) by Outlook Web Access (OWA). As such, Blackberry Internet Service is the interface between OWA and the BB...there is no direct interaction between the BB and the Exchange server. As such, only email will reconcile wirelessly in this configuration. Calendar, contacts, and other items must be reconciled via USB/BT tether.
Now, that said, there is a free solution to do what you desire -- it's called BES Express. BES is BlackBerry Enterprise Solution and provides OTA sync of email, calendar, contacts, etc. Full BES is not free. But BES-X is. If you truly require full reconciliation of all things from Exchange, I recommend you research BES-X.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

External Clients cannot connect to Exchange Server

Hello all:
My external clients using outlook cannot connect to Exchange Server 2013. We have on-presmise version updated to Cu3 and after the Cu3 update we lost connectivity with Outlook clients. Many of the settings in IIS were changed after the Cu3 update,
I noticed after my http->https redirect was not applied anymore to the default website. Here is my Get-OutlookAnywhere results:
RunspaceId : 6379fab1-f692-484f-8118-99e48330d4c4
ServerName : EXCHSERV
SSLOffloading : True
ExternalHostname : mail.domain.com
InternalHostname : mail.domain.com
ExternalClientAuthenticationMethod : Negotiate
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods : {Basic}
XropUrl :
ExternalClientsRequireSsl : True
InternalClientsRequireSsl : True
MetabasePath : IIS://EXCHSERV.domain.com/W3SVC/1/ROOT/Rpc
Path : D:\Program Files\Microsoft\Exchange Server\V15\FrontEnd\HttpProxy\rpc
ExtendedProtectionTokenChecking : None
ExtendedProtectionFlags : {}
ExtendedProtectionSPNList : {}
AdminDisplayVersion : Version 15.0 (Build 775.38)
Server : EXCHSERV
AdminDisplayName :
ExchangeVersion : 0.20 (15.0.0.0)
Name : Rpc (Default Web Site)
DistinguishedName : CN=Rpc (Default Web
Site),CN=HTTP,CN=Protocols,CN=EXCHSERV,CN=Servers,CN=Exchange Administrative
Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=domain,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=domain,DC=com
Identity : EXCHSERV\Rpc (Default Web Site)
Guid : 596ed7a1-ceec-4a36-9cbc-617ac5214463
ObjectCategory : domain.com/Configuration/Schema/ms-Exch-Rpc-Http-Virtual-Directory
ObjectClass : {top, msExchVirtualDirectory, msExchRpcHttpVirtualDirectory}
WhenChanged : 12/23/2013 2:20:41 AM
WhenCreated : 11/25/2013 2:51:36 PM
WhenChangedUTC : 12/23/2013 7:20:41 AM
WhenCreatedUTC : 11/25/2013 7:51:36 PM
OrganizationId :
OriginatingServer : DOMAINCONTROLLER.domain.com
IsValid : True
ObjectState : Changed
Thanks in advance

Hi,
According to your description, users cannot connect to Exchange server 2013 both internal and external.
Please run Test E-mail AutoConfiguration in Outlook to check your autodiscover service. Also
reset your Exchange virtual directory to connect correctly. If the issue still continues after all configurations are setting properly, collect some Event logs would be helpful.
If there is any question, please post the results here for further analysis.
Thanks,
Winnie Liang
TechNet Community Support

Mail constantly crashing while connected to Exchange Server 2007

Similar Messages

Maybe you are looking for