Mail crashed and lost all accounts

Mail just crashed, and whern I restated, it went back to defaults and all my accounts except .Mac have disappeared. My mailboxes are intact, except all mail in my inbox has disappeared. I know this info has to be on my HD somewhere, where do I find it and how do I get it back?

Hello David.
What is your hard drive capacity and available free space?
As a firs step, check this link for system troubleshooting procedures and when doing so, follow all steps/instructions in the order provided:
http://www.thexlab.com/faqs/repairprocess.html
When completed and with the Mail.app quit, using the Finder go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.
If you have limited free hard drive space - well less than 5GB available, do not place the copy of the Mail folder on the Desktop - this needs to be place on an external drive or anywhere else.
Using the Finder go to Home > Library > Preferences > com.apple.mail.plist. Delete the com.apple.mail.plist file and empty the Trash.
Note: Deleting the com.apple.mail.plist file will require re-entering all email account information when relaunching Mail with the exception of your .Mac account.
Launch Mail and decline any prompt to import mailboxes.
After re-entering all other email account information the same as before, the Mail.app should rediscover the existing account named folders and mailboxes within the Mail folder at Home > Library > Mail.
After confirming all mailboxes were successfully rediscovered and all messages are available, you can delete the copy of the Mail folder.

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Restore it from a backup, or use these instructions to redownload it through the iCloud.
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is there anyone who know how to solved my problem there?
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Fegster
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diana93 wrote:
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Any thoughts on how I can remove the 'flag' for a non existant message and get the incoming and outgoing 'counter' to read accurately?
Thanks

Hi Tuttle,
I'm glad you are not experiencing the problem. However, there is NO confusion here - the numbers are random and do NOT represent the incoming or the outgoing numbers of messages as you would normally expect. This morning I got 195 of 195 and got no messages coming in at all! I have been using Macs for more than a decade and this has never happened before. This has only happened for the first time when I changed to Mavericks and is happening on both of my laptops (macbook air and Macbook Pro 15inch) - it is NOT the computer.
"To my eyes, the numbers we see in the Activity pane increase in increments of 1 with each message that is sent or received by a given mail account, starting with "1 of 1" after Mail is launched in any given session" - of course this is what you would expect to happen.
If the problem doesn't exist for you then your comments, as well intended as they are, are not really going to help - it is a bit like me telling you it is raining outside but you are in a railway tunnel - what rain? I am grateful for your contribution and interest so please don't take offence. The issue is known to Apple Techs - they tell me that they can see the same thing happening on their computers - and their explanation of why it is happening is somewhat frustrating and definitely not sitting well with me.
I suppose at the end of the day, if I get my emails I should not be too concerned but for those having this experience it is still a bit lame.
Regards to all....

Mail crashed and lost all accounts

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