Mail crashes in 10.5.1 when trying to drag messages, open folders, etc.
I installed the 10.5.1 update yesterday and ever since, Mail crashes whenever I try to drag a message to a folder. As soon I try to click and drag the message, Mail quits. It also quits if I try to click the arrow next to a folder to reveal its subfolders.
It does allow me to right-click an email and move it to a folder that way. It also allows me to create folders & subfolders.
I've seen the other 10.5.1 mail-crashing threads, but didn't see any problems like this one. Not sure what to do...
Hold down the Shift Key while clicking on the Mail icon to launch Mail
Hmm, nothing happens here. Clicking in the dock or double click on the app itself?
Do i get feedback only when there is a problem and not it everything is okey? Is that similar to the "database rebuild" when holding down option while launching Entourage?
Thanks for further infos
Patrik
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Mail crashes all the time and when it doesn't, it is very slow?
Mail crashes all the time and when it doesn't, it is very slow.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful. -
Error message when trying to receive messages
hi
i am unable to send or receive messages.
when trying to send an email i get this message: 'An error occurred sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 213.8.196.24 (213.8.196.24:25), NB connect error 1460.'
when trying to receive messages i get this message: 'An error occurred with the POP3 mail server. Mail server mail.print-city.co.il responded: '
the problem has just started, i didnt change anything from what was before. internet connection looks ok.
i am attaching the error messages and my account settings.I finally solved my problem by deleting both accounts and then adding them back via tools - account settings - account actions. It was actually pretty simple... all I had to know was email addresses and passwords. Trying to correct the account settings didn't work for me or for the ATT tech I contacted.
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Computer shuts down when trying to create or open a pdf file
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Mail crashes every time I try to paste into a message or if I try to attach
Mail crashes every time I try to paste into a message or if I try to attach. I upgraded to the latest security update yesterday, not sure if could be the cause.
Please help!!
Log of last
Date/Time: 2008-03-27 16:47:01.205 -0400
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [56]
Version: 2.1.3 (753.1)
Build Version: 1
Project Name: MailViewer
Source Version: 7530100
PID: 250
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000001
Thread 0 Crashed:
0 com.apple.WebCore 0x95b8a84c WebCore::endOfParagraph(WebCore::VisiblePosition const&) + 92
1 com.apple.WebCore 0x95b8a6a0 WebCore::isEndOfParagraph(WebCore::VisiblePosition const&) + 64
2 com.apple.WebCore 0x95d39f50 WebCore::ReplaceSelectionCommand::doApply() + 736
3 com.apple.WebCore 0x95bb987c WebCore::EditCommand::apply() + 204
4 com.apple.WebCore 0x95bba080 WebCore::CompositeEditCommand::applyCommandToComposite(***::PassRefPtr<WebCore: :EditCommand>) + 48
5 com.apple.WebCore 0x95d35798 WebCore::CompositeEditCommand::moveParagraphs(WebCore::VisiblePosition const&, WebCore::VisiblePosition const&, WebCore::VisiblePosition const&, bool, bool) + 5768
6 com.apple.WebCore 0x95d3bdd8 WebCore::ReplaceSelectionCommand::doApply() + 8552
7 com.apple.WebCore 0x95bb987c WebCore::EditCommand::apply() + 204
8 com.apple.WebCore 0x95d491b8 -[WebCoreFrameBridge replaceSelectionWithFragment:selectReplacement:smartReplace:matchStyle:] + 232
9 com.apple.WebCore 0x95f484b4 -[WebCoreFrameBridge replaceSelectionWithNode:selectReplacement:smartReplace:matchStyle:] + 212
10 com.apple.mail 0x00074cd0 0x1000 + 474320
11 com.apple.mail 0x00073fa4 0x1000 + 470948
12 com.apple.mail 0x00073ae8 0x1000 + 469736
13 libobjc.A.dylib 0x90a461f4 objc_msgSendv + 180
14 com.apple.Foundation 0x92befc64 -[NSInvocation invoke] + 1032
15 com.apple.Foundation 0x92bf01bc -[NSInvocation invokeWithTarget:] + 64
16 com.apple.WebKit 0x957d2a38 -[_WebSafeForwarder forwardInvocation:] + 248
17 com.apple.Foundation 0x92be7fb8 -[NSObject(NSForwardInvocation) forward::] + 408
18 libobjc.A.dylib 0x90a460b0 objcmsgForward + 176
19 com.apple.WebKit 0x95829b0c -[WebHTMLView(WebHTMLViewFileInternal) _shouldInsertFragment:replacingDOMRange:givenAction:] + 188
20 com.apple.WebKit 0x95829904 -[WebHTMLView(WebHTMLViewFileInternal) _pasteWithPasteboard:allowPlainText:] + 148
21 com.apple.WebKit 0x958308ec -[WebHTMLView(WebInternal) paste:] + 220
22 com.apple.AppKit 0x938319f4 -[NSApplication sendAction:to:from:] + 108
23 com.apple.AppKit 0x9388c1d4 -[NSMenu performActionForItemAtIndex:] + 392
24 com.apple.AppKit 0x9388bf58 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 104
25 com.apple.AppKit 0x9388ba00 -[NSMenu performKeyEquivalent:] + 272
26 com.apple.AppKit 0x9388b5e0 -[NSApplication _handleKeyEquivalent:] + 220
27 com.apple.AppKit 0x93795198 -[NSApplication sendEvent:] + 2944
28 com.apple.mail 0x0003353c 0x1000 + 206140
29 com.apple.AppKit 0x9378caa0 -[NSApplication run] + 508
30 com.apple.AppKit 0x9387d598 NSApplicationMain + 452
31 com.apple.mail 0x000870f8 0x1000 + 549112
32 com.apple.mail 0x00086fa0 0x1000 + 548768
Thread 1:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c7351c FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c73438 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9ab59dd0 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92bf4118 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de998 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de29c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c030e4 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92c0301c -[NSRunLoop run] + 76
6 com.apple.MessageFramework 0x9ab5e1d8 +[_NSSocket _runIOThread] + 92
7 com.apple.Foundation 0x92bf4118 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9001f88c select + 12
1 com.apple.CoreFoundation 0x907f122c __CFSocketManager + 472
2 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c7351c FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c73438 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9ab59dd0 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92bf4118 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c7351c FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c73438 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9ab59dd0 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92bf4118 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c7351c FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c73438 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9ab59dd0 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92bf4118 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c7351c FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c73438 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9ab59dd0 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92bf4118 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90070be8 pthreadcond_timedwait_relativenp + 556
2 ...apple.AddressBook.framework 0x94e66c0c -[ABRemoteImageLoader workLoop] + 132
3 com.apple.Foundation 0x92bf4118 forkThreadForFunction + 108
4 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c7351c FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c73438 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9ab59dd0 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92bf4118 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 10:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de998 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de29c CFRunLoopRunSpecific + 268
4 com.apple.MessageFramework 0x9ab5fb94 _handleRequestWithTimeout + 2492
5 com.apple.MessageFramework 0x9ab62028 -[_NSSocket readBytes:length:] + 192
6 com.apple.MessageFramework 0x9ab61edc _readBytesFromSocket + 72
7 com.apple.MessageFramework 0x9ab61d5c _fillBuffer + 524
8 com.apple.MessageFramework 0x9ab95714 -[Connection readBytesIntoData:desiredLength:] + 68
9 com.apple.MessageFramework 0x9ab61858 -[IMAPConnection(MFPrivate) _readDataOfLength:] + 84
10 com.apple.MessageFramework 0x9ab95388 literal + 620
11 com.apple.MessageFramework 0x9ab950cc body_data + 32
12 com.apple.MessageFramework 0x9ab6ed10 fetch_response + 3304
13 com.apple.MessageFramework 0x9ab62490 responsewithouttag + 128
14 com.apple.MessageFramework 0x9ab62244 response + 256
15 com.apple.MessageFramework 0x9ab61760 -[IMAPResponse initWithConnection:] + 252
16 com.apple.MessageFramework 0x9ab61608 -[IMAPConnection _copyNextServerResponseForCommand:] + 60
17 com.apple.MessageFramework 0x9ab68c70 -[IMAPConnection _copyNextTaggedOrContinuationResponseForCommand:] + 224
18 com.apple.MessageFramework 0x9ab67d30 -[IMAPConnection(MFPrivate) _responseFromSendingCommands:count:] + 192
19 com.apple.MessageFramework 0x9ab94a94 -[IMAPCommandPipeline failureResponsesFromSendingCommandsWithConnection:] + 680
20 com.apple.MessageFramework 0x9ab7343c _unlockIfDidCacheAttachments + 2148
21 com.apple.MessageFramework 0x9ab6bcb0 -[IMAPMailboxSyncEngine(Internal) _go] + 484
22 com.apple.MessageFramework 0x9ab5b91c -[LibraryIMAPStore openSynchronouslyUpdatingMetadata:] + 268
23 com.apple.MessageFramework 0x9ac3f330 -[LibraryIMAPStore _fetchForCheckingNewMail:] + 44
24 com.apple.MessageFramework 0x9ab5a0d0 -[LibraryStore openSynchronouslyUpdatingMetadata:] + 412
25 libobjc.A.dylib 0x90a461f4 objc_msgSendv + 180
26 com.apple.Foundation 0x92befc0c -[NSInvocation invoke] + 944
27 com.apple.MessageFramework 0x9ab50840 -[MonitoredInvocation invoke] + 144
28 com.apple.MessageFramework 0x9ab59ec0 -[InvocationQueue _drainQueue] + 416
29 com.apple.Foundation 0x92bf4118 forkThreadForFunction + 108
30 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 11:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de998 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de29c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c1c7bc +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92bf4118 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 12:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c7351c FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c73438 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.ISSupport 0x99062ac4 +[ISS_AYOperation _lockWaitingForOperation] + 132
5 com.apple.ISSupport 0x9906300c +[ISS_AYOperation _workerThread] + 164
6 com.apple.Foundation 0x92bf4118 forkThreadForFunction + 108
7 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 13:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de998 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de29c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c1b67c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92bf4118 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000095b8a84c srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x44244224 xer: 0x0000000000000004 lr: 0x0000000095b8a6a0 ctr: 0x0000000095feee50
r0: 0x0000000095b8a6a0 r1: 0x00000000bfffd220 r2: 0x0000000000000001 r3: 0x0000000000000001
r4: 0x00000000bfffd548 r5: 0x0000000000000000 r6: 0x0000000000000000 r7: 0x00000000bfffd640
r8: 0x0000000005d09f8c r9: 0x0000000005d0cba0 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000095feee50 r13: 0x00000000ffffffff r14: 0x00000000ffffffff r15: 0x00000000bfffd910
r16: 0x0000000005d26510 r17: 0x0000000005d41e0c r18: 0x00000000bfffdc74 r19: 0x0000000005d41d64
r20: 0x00000000bfffdbfc r21: 0x00000000bfffd56c r22: 0x0000000005d41dc0 r23: 0x00000000bfffd2d8
r24: 0x0000000005d41d5c r25: 0x0000000000000001 r26: 0x00000000bfffd518 r27: 0x00000000bfffd548
r28: 0x00000000bfffd99c r29: 0x00000000bfffd548 r30: 0x0000000095b84744 r31: 0x0000000095d39c84
Binary Images Description:
0x1000 - 0x199fff com.apple.mail 2.1.3 (753.1) /Applications/Mail.app/Contents/MacOS/Mail
0x58cf000 - 0x58e2fff com.apple.Mail.Syncer 1.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncsc hema/Contents/MacOS/Syncer
0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.77 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90895fff com.apple.CoreFoundation 6.4.10 (368.33) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aea000 - 0x90b5cfff IOKit /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b72000 - 0x90b84fff libauto.dylib /usr/lib/libauto.dylib
0x90b8b000 - 0x90e62fff com.apple.CoreServices.CarbonCore 681.17 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec8000 - 0x90f48fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f92000 - 0x90fd4fff com.apple.CFNetwork 129.22 (129.23) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe9000 - 0x91001fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91011000 - 0x91092fff com.apple.SearchKit 1.0.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d8000 - 0x91101fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91112000 - 0x91120fff libz.1.dylib /usr/lib/libz.1.dylib
0x91123000 - 0x912defff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913dd000 - 0x913e6fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ed000 - 0x913f5fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f9000 - 0x91421fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91434000 - 0x9143ffff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91444000 - 0x914bffff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fc000 - 0x914fcfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fe000 - 0x91536fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91551000 - 0x91623fff com.apple.ColorSync 4.4.10 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91676000 - 0x91707fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174e000 - 0x91805fff com.apple.QD 3.10.25 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91842000 - 0x918a0fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cf000 - 0x918f0fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91904000 - 0x91929fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193c000 - 0x9197efff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x9199a000 - 0x919aefff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bc000 - 0x91a02fff com.apple.ImageIO.framework 1.5.6 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a19000 - 0x91ae0fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2e000 - 0x91b43fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b48000 - 0x91b66fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6c000 - 0x91c23fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c72000 - 0x91c76fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c78000 - 0x91ce2fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce7000 - 0x91d24fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d2b000 - 0x91d45fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d4a000 - 0x91d4dfff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d4f000 - 0x91e3dfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e5c000 - 0x91e5cfff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e5e000 - 0x91f43fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f4b000 - 0x91f6afff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fd6000 - 0x92044fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9204f000 - 0x920e4fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920fe000 - 0x92686fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926b9000 - 0x929e4fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a14000 - 0x92b02fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92b05000 - 0x92b8dfff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bce000 - 0x92df9fff com.apple.Foundation 6.4.10 (567.37) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f26000 - 0x92f44fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f4f000 - 0x92fa9fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fc7000 - 0x92fc7fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fc9000 - 0x92fddfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92ff5000 - 0x93005fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93011000 - 0x93026fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93038000 - 0x930bffff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930d3000 - 0x930defff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930e8000 - 0x93115fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9312f000 - 0x9313efff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9314a000 - 0x931b0fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931e1000 - 0x93230fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9325e000 - 0x9327bfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9328d000 - 0x9329afff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x932a3000 - 0x935b1fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x93701000 - 0x9370dfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93712000 - 0x93732fff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93786000 - 0x93786fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93788000 - 0x93dbbfff com.apple.AppKit 6.4.10 (824.45) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94148000 - 0x941bafff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941f3000 - 0x942b8fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9430b000 - 0x9430bfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9430d000 - 0x944cdfff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94517000 - 0x94554fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9455c000 - 0x945acfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945b5000 - 0x945cffff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945e0000 - 0x94602fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x9463f000 - 0x94684fff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9470d000 - 0x94729fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9473d000 - 0x94781fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x947a5000 - 0x947b4fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947bc000 - 0x947c9fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9480f000 - 0x94828fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94c3f000 - 0x94cb0fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94e25000 - 0x94f55fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fe8000 - 0x94ff7fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fff000 - 0x9502cfff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95033000 - 0x95043fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95047000 - 0x95076fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95086000 - 0x950a3fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x957c5000 - 0x95883fff com.apple.WebKit 4525.13 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x958f1000 - 0x959d9fff com.apple.JavaScriptCore 4525.13 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x95a15000 - 0x960e6fff com.apple.WebCore 4525.13 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x963eb000 - 0x96467fff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x966ac000 - 0x966defff com.apple.PDFKit 1.0.4 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x97659000 - 0x97678fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97ce9000 - 0x97d0efff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x98772000 - 0x98780fff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x98991000 - 0x98a62fff com.apple.QuartzComposer 1.2.6 (32.25) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x98adf000 - 0x98adffff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98c58000 - 0x98c70fff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x9902d000 - 0x99070fff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x99096000 - 0x990bdfff com.apple.DotMacSyncManager 1.0.5 (157) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x991e7000 - 0x9922afff com.apple.PAPICommon 2.5 (131) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9ab2a000 - 0x9ab35fff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9ab40000 - 0x9ac99fff com.apple.MessageFramework 2.1.2 (753) /System/Library/Frameworks/Message.framework/Versions/B/Message
Model: PowerBook5,5, BootROM 4.8.6f0, 1 processors, PowerPC G4 (1.1), 1.5 GHz, 1.5 GB
Graphics: ATI Mobility Radeon 9700, ATY,RV360M11, AGP, 64 MB
Memory Module: SODIMM0/J20STANDARD, 512 MB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J23REVERSED, 1 GB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: LastDash, Australia, V.92, 4.0, APPLE VERSION 2.6.6
Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITADVD-R UJ-825
Parallel ATA Device: TOSHIBA MK1234GAX, 111.79 GB
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mAYou asked in the Snow Leopard forum. You need to ask in Mavericks for best results.
https://discussions.apple.com/community/mac_os/os_x_mavericks
The end of your report mentions reserves VM space. If you go into Disk Utility in Applications/Utilities, select our drive in the sidebar and check how much free space is available.
You need a minimum of 10% free but 15-20% is recommended. -
trying to update to 4.0 on my Mac. When trying to drag new icon to applications folder, it says 4.o already in place (it isn't), and do I want to replace with older version. I do this and then it says change can't be done because Firefox is in use. ??
That version cannot be upgraded further if it's a 2G model. The 3G model can be upgraded to iOS 5.x.x. You can't have a 2G model because the maximum iOS version is 4.2.1.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
I'm getting a User Cannot be Authenticated message when trying to order photo cards, books, etc - which I have done successfully many times
In your account in the Apple store (store.apple.com) reenter all of yoru information and be sure one click ordering is on -
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
and try again
LN -
when intalling itunes i get message saying system administrator has set policies to prevent this installation; when trying to uninstall message says you do not have sufficient access to uninstall itunes please contact your administrator. i am the dministrator.
Windows right?
Likely your not the administor any more, the botnet is.
Check on this site really quick if your part of a botnet
http://botnetchecker.com/
All clear? Hopefully. Backup your files to a external drive, cd or dvd, USB keye etc off your computer.
Run the sfx file on this site and it will burn to a cd.
http://www.avira.com/en/support-download-avira-antivir-rescue-system
Next hit your BIO's key and set the cd to boot first, run the scanner and see what it pops up.
If your all clear then create another Admin, transfer your files over from the first Admin.
See if that works, eventually when your totally over to the new Admin, delete the old one.
If you can't create a new Admin, find out who locked your machine down, like your parents or it's a school computer?
Likely installed spyware or "nanyware" to watch you.
Hope that works. -
Mail Crashes When Trying To View Message
Mail both pre (10.5.1) and post leopard update (10.5.2) is having issues. Essentially it will open and I can see that I have new messages. When I click on the message nothing appears in the viewer, about 14 seconds later Mail crashes. It does this on both new and old messages, as well as the Apple RSS feed.
As mentioned above, open up Console and see if there are any mail related crash messages. Check the All Messages log and the CrashReporter log for mail. When you open Console, if you don't see a list of logs in the sidebar, click the Show Log List button in the toolbar. You should see two sections. All Messages will be at the top and various log files will be listed below in the LOG FILES section. Disclose the ~/Library/Logs list and look for CrashReporter. Under it you should find some Mail crash reports.
I had this problem previously, which I fixed by just deleting the offending email. However, in getting the instructions for you, I looked at my Mail crashlogs and found they were all WebCore issues.
So, I searched these discussions for Mail Crashes and found lots of entries. Some pointed to To Do widget, others listed personal anti-spam by Intego, and finally, one linked to this article. Take a peek through those and maybe one of there solutions will help. -
HELP Audio Unit scanner crashes on logic pro X when trying to load mpc studio
Everything was running fine I could open my mpc studio up as an AU plugin and it would run smooth but as of recently I keep getting an error saying logic has to quit because it cant open my plugin .. this is the error message i receive when trying to validate my plugin
validating Audio Unit MPC by Akai:
AU Validation Tool
Version: 1.6.1a1
Copyright 2003-2011, Apple, Inc. All Rights Reserved.
Specify -h (-help) for command options
VALIDATING AUDIO UNIT: 'aumu' - 'MpcV' - 'AKai'
Manufacturer String: Akai
AudioUnit Name: MPC
Component Version: 1.4.0 (0x10400)
Component's Bundle Version: 0.0.0
* * PASS
TESTING OPEN TIMES:
COLD:
AudioUnitPluginInstance::getComponentDescFromFile() : /Library/Application Support/Akai/MPC/Fx/MPC60Emulator.vst
Attempting to load VST: /Library/Application Support/Akai/MPC/Fx/MPC60Emulator.vst
2013-08-10 17:22:28.915 auvaltool[256:f07] Error loading /Library/Application Support/Akai/MPC/Fx/MPC60Emulator.vst/Contents/MacOS/MPC60Emulator: dlopen(/Library/Application Support/Akai/MPC/Fx/MPC60Emulator.vst/Contents/MacOS/MPC60Emulator, 265): no suitable image found. Did find:
/Library/Application Support/Akai/MPC/Fx/MPC60Emulator.vst/Contents/MacOS/MPC60Emulator: mach-o, but wrong architecture
FATAL ERROR: OpenAComponent: result: -1,0xFFFFFFFF
validation result: couldn't be opened
If anyone can make sense of this It would gladly appreciatednevermind I solved the issue. I guess I had to update my mpc studio twice in order for logic to see it
-
Can see list of old emails, but error message when trying to view message.
Ok, after a Mail crash (10.4.1), there were no accounts listed and of course no old emails, sent or in the inbox, were visible.
We reentered all the account info, as if we were starting anew, and now we are able to see the list of all old emails in the inbox and sent mailbox, but when we click on any message before the crash, we get this error message:
The message from David Crandon, ([email protected]), concerning (the subject of the email), has not been downloaded from the server. You need to take the account online in order to download it.
Now, obviously, the accounts are online because we can send and receive new emails with no problem, and of course, the old emails aren't going to be on the server anymore.
Can anyone help?
Thanks.Well, didn't work. I spent an hour and a half just trying to get my 76yr old uncle to back able to drag and drop into the correct folder, and then trying to find the file when he didn't....!
Anyway, it didn't work. After removing the Envelope Index file, and reimporting the messages, everything was the same. He could still see all his old emails in the list in Mail, but got the same error message when trying to view them.
Then, we rebuilt the inbox, and now none of his old messages are visible! However, they are still on the computer.
All his old emails are ".emlx" files and if we click directly on one of them, then Mail will launch and display the message properly in it's own window. But again, we get the above error message if we try to view it by selecting it from the message list in mail.
One interesting thing...in the Library->Mail folder their are two folders, "Mailboxes" and "Mailboxes.mbox". Both at the same level. It's the Mailboxes.mbox folder that has all his old emails. Although all the old ones have the suffix ".elmx". In the Mailboxes folder are all the new emails since we reset all the prefs in Mail after the crash a couple of days ago.
Anymore help please to get mail to recognize all these old emails?
Thanks,
David -
Mail crash after update to 10.5.6 -- reinstall/update Letter Opener(OMiC)
That's for all users who use Letter Opener (aka OMiC)
http://www.restoroot.com/OMiC/de/download.php
That worked for me!
Ulrich S. KappHi there,
you recipe does not seem to work for my MBA. In fact, I have had OMiC installed for a while (using it only once or twice), then one day I got a message upon opening Mail, to the effect that the trial period had ended and that I had the option of entering a license, acquiring a license, or do nothing.
I chose "OK" (do nothing), because I have no practical use for the program, the last time I used it being a couple of years back.
A few minutes later, Mail crashed while it was retrieving new mails from my Yahoo account.
I have tried to de-install OMiC, the crash didn't stop until I removed manually (using the Safari interface) an email it was trying to retrieve from my Yahoo account.
But it crashes occasionally still. Tired of having to use Safari to remove emails, and above all, tired of NOT being able to read these emails in my Mail program (I have more than 10,000 emails stored there), I tried re-installing OMiC.
But it does not help either.
Now, this episode just made sure I'll never ever give a dime to OMiC developers. But those crappy developers aside, does anyone know a fix to the problem I am (still) having?
many thanks beforehand,
Hong -
IMovie error when trying to export-file open with write privilege
When trying to export an iMovie, after about two hours, I got a message - error - a file is open with write privilege. Any idea what might be causing this error or what the error message means?
Ask the users in the iMovie forum: https://discussions.apple.com/community/ilife/imovie?categoryID=141
-
RoboHelp 8 Freezes When Trying to Use Any Open Dialog
The title pretty well says it all. RoboHelp freezes when I try to use Open... from the Starter screen or File>Open or any other control that accesses the open dialog (i.e., the open/explore button on the Content Settings tab in the FrameMaker Document Settings dialog). I have to end the process in the Task Manager and restart RoboHelp. (Fortunately, the Recent Projects links work – except for Open..., of course.)
I discovered this when I had to restore links to moved FrameMaker documents. My installation is TCS2 running on Windows 7 32-bit; all updates to all TCS2 components and Windows 7 have been installed.
I tried an in-place reinstall of RoboHelp, but that didn't make any difference.
Any ideas?
Thanks,
JohnHi John and welcome to the RH community.
I'd check that you have both of the 8.0.1 and 8.0.2 updates installed. Also ensure your RH source files are not located on a network drive. Bare in mind that whilst some users manage to run RH under Windows 7, others have reported problems. You should also note that Windows 7 is not an officially supported platform for RH usage.
Read the RoboColum(n) for a tips, tricks and musings on the Technical Communication Suite products.
Follow the RoboColum(n) on Twitter -
Asking for a password when trying to add an entry to /etc/hosts
I am trying to add an entry to /etc/hosts using Terminal. When I type the command: sudo nano /etc/hosts it asks me for a password. I have never set a password so I have no idea what this would be. My admin pw is blank (I just hit enter) and this is not working. Is there a defaut password or how can I reset this? Thanks
This would be your admin account password. You must set one.
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password, OS X Mountain Lion- Reset a login password,
and OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
Mac OS X 10.6- If you forget your administrator password
For Snow Leopard and earlier without installer DVD
How to reset your Mac OS X password without an installer disc | MacYourself
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