Mail crashes when i try to start it
Hello, Please - maybe somebody knows how to help me.
Mail just crashing when i trie to start it. It worked fine in morning, then I quit it and now it does not start again.
log is like that:
Date/Time: 2006-05-11 17:05:25.830 +0200
OS Version: 10.4.6 (Build 8I127)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [57]
Version: 2.0.7 (746.2)
Build Version: 2
Project Name: MailViewer
Source Version: 7460200
PID: 328
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000020
Thread 0 Crashed:
0 libobjc.A.dylib 0x90a460f8 objc_msgSend + 24
1 com.apple.mail 0x00003c30 0x1000 + 11312
2 com.apple.mail 0x00002b38 0x1000 + 6968
3 com.apple.MessageFramework 0x9966a110 +[MailAccount setMailAccounts:] + 1616
4 com.apple.MessageFramework 0x996687b0 +[MailAccount mailAccounts] + 176
5 com.apple.MessageFramework 0x99668638 +[MailAccount activeAccounts] + 36
6 com.apple.mail 0x00003a98 0x1000 + 10904
7 com.apple.mail 0x0000354c 0x1000 + 9548
8 com.apple.mail 0x00003494 0x1000 + 9364
9 com.apple.AppKit 0x937390d0 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 928
10 com.apple.AppKit 0x9380fdf8 old_loadNib + 244
11 com.apple.AppKit 0x93724d88 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 832
12 com.apple.AppKit 0x9377c1e4 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 156
13 com.apple.AppKit 0x9380c05c +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
14 com.apple.AppKit 0x9380bdfc NSApplicationMain + 344
15 com.apple.mail 0x00002424 0x1000 + 5156
16 com.apple.mail 0x000a4940 0x1000 + 670016
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000090a460f8 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x44002422 xer: 0x0000000000000007 lr: 0x0000000000003c30 ctr: 0x0000000090a460e0
r0: 0x0000000000003c10 r1: 0x00000000bffff690 r2: 0x0000000000000410 r3: 0x00000000a0a4188c
r4: 0x0000000090aa99f0 r5: 0x00000000004604b0 r6: 0x0000000000000000 r7: 0x0000000000000000
r8: 0x0000000000502c0d r9: 0x0000000000000367 r10: 0x0000000090a44628 r11: 0x000000006f5499f0
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x00000000a9679ac0
r16: 0x00000000a9679ac0 r17: 0x00000000a9679ac0 r18: 0x00000000a967a278 r19: 0x00000000a9679ac0
r20: 0x00000000a9679ac0 r21: 0x00000000a9679ac0 r22: 0x00000000a9679ac0 r23: 0x00000000a9679ac0
r24: 0x0000000000000000 r25: 0x0000000000000000 r26: 0x0000000000408b40 r27: 0x0000000000408b40
r28: 0x0000000000000000 r29: 0x0000000000000000 r30: 0x00000000001b0000 r31: 0x00000000a966ac3c
Binary Images Description:
0x1000 - 0x198fff com.apple.mail 2.0.7 (746.2) /Applications/Mail.app/Contents/MacOS/Mail
0x8fe00000 - 0x8fe51fff dyld 44.4 /usr/lib/dyld
0x90000000 - 0x901bbfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90213000 - 0x90218fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021a000 - 0x9026dfff com.apple.CoreText 1.0.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9029a000 - 0x9034bfff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9037a000 - 0x90734fff com.apple.CoreGraphics 1.258.27 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907c1000 - 0x9089afff com.apple.CoreFoundation 6.4.4 (368.25) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908e3000 - 0x908e3fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e5000 - 0x909e7fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a41000 - 0x90ac5fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aef000 - 0x90b5dfff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b74000 - 0x90b86fff libauto.dylib /usr/lib/libauto.dylib
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0x90f95000 - 0x90fd6fff com.apple.CFNetwork 129.13 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90feb000 - 0x91003fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
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0x91115000 - 0x91123fff libz.1.dylib /usr/lib/libz.1.dylib
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0x916a7000 - 0x91738fff com.apple.print.framework.PrintCore 4.5 (177.10) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9177f000 - 0x91836fff com.apple.QD 3.8.19 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91873000 - 0x918d1fff com.apple.HIServices 1.5.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0x9196f000 - 0x919b1fff com.apple.LaunchServices 168.10 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x919cd000 - 0x919e1fff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919ef000 - 0x91a2efff com.apple.ImageIO.framework 1.4.6 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
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0x92e97000 - 0x92eb5fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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0x942a0000 - 0x94454fff com.apple.QuartzCore 1.4.7 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x944a7000 - 0x944e4fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x944ec000 - 0x9453cfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9457c000 - 0x945c0fff com.apple.bom 8.3 (86.1) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x94647000 - 0x94663fff com.apple.securityfoundation 2.1 (24988) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94677000 - 0x946bbfff com.apple.securityinterface 2.1 (24981) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9494d000 - 0x94a7bfff com.apple.AddressBook.framework 4.0.3 (483) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94b0d000 - 0x94b1cfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94b24000 - 0x94b51fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94b58000 - 0x94b68fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94b6c000 - 0x94b9bfff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94bab000 - 0x94bc8fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95702000 - 0x9578efff com.apple.WebKit 418 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x957e9000 - 0x958defff com.apple.JavaScriptCore 417.11 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x9591a000 - 0x95c24fff com.apple.WebCore 417.24 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95dac000 - 0x95dd5fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95ddd000 - 0x95e57fff com.apple.syncservices 2.3 (188) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x960b9000 - 0x960ebfff com.apple.PDFKit 1.0.1 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x970b6000 - 0x970d5fff com.apple.vecLib 3.2.1 (vecLib 3.2.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97746000 - 0x9776bfff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x98160000 - 0x9816efff com.apple.DMNotification 1.0.3 (32) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x9837b000 - 0x98447fff com.apple.QuartzComposer 1.2.2 (32.14) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x984c1000 - 0x984c1fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9868b000 - 0x986a3fff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x98bbd000 - 0x98c00fff com.apple.ISSupport 1.0.3 (15) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x98c26000 - 0x98c42fff com.apple.DotMacSyncManager 1.0.2 (47) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x99283000 - 0x992c4fff com.apple.PAPICommon 2.3 (119) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9964e000 - 0x99659fff com.apple.IMFramework 3.1.1 (427) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x99664000 - 0x997bcfff com.apple.MessageFramework 2.0.8 (749.3) /System/Library/Frameworks/Message.framework/Versions/B/Message
Model: PowerBook6,8, BootROM 4.9.0f0, 1 processors, PowerPC G4 (1.2), 1.5 GHz, 1.25 GB
Graphics: GeForce FX Go5200, GeForce FX Go5200, AGP, 64 MB
Memory Module: DIMM0/BUILT-IN, 256 MB, built-in, built-in
Memory Module: DIMM1/J31, 1 GB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 404.2 (3.90.34.0.p16)
Modem: Jump, , V.92, Version 1.0,
Bluetooth: Version 1.7.3f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Parallel ATA Device: MATSHITACD-RW CW-8123,
Parallel ATA Device: Hitachi HTS541060G9AT00, 55.89 GB
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Mitsumi Electric, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
It looks like you have a corrupt preferences file. If you're curious, you may check the integrity of that file issuing the following command in Terminal:
plutil ~/Library/Preferences/com.apple.mail.plistWhat does it say? Now, try this:
1. Quit Mail / Make sure Mail is not running.
2. Make a backup copy of the HOME/Library/Mail folder, just in case something goes wrong. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. In the Finder, go to HOME/Library/Preferences/. Locate the file com.apple.mail.plist and move it to the Desktop (to be deleted after fixing the problem).
You'll have to set up your accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don't. Just enter the account information and Mail will automagically rediscover the data in HOME/Library/Mail/ when done.
You'll also have to re-configure most of your settings in Mail > Preferences. The first thing you should do is go to Preferences > Viewing and disable "Display remote images in HTML messages" if it's enabled.
Since you are in Germany, you may want to also take a look at this:
Mac OS X (German): Mail unexpectedly quits when customizing a new message
HELP! - Mail 2.0.7 unexpectedly quits on attemt to configure priority field
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Mail crashes when I try to print, also TextEdit after I installed mavericks recently.
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Process:
Mail [497]
Path:
/Applications/Mail.app/Contents/MacOS/Mail
Identifier:
com.apple.mail
Version:
7.3 (1878.6)
Build Info:
Mail-1878006000000000~1
Code Type:
X86-64 (Native)
Parent Process: launchd [178]
Responsible:
Mail [497]
User ID:
503
PlugIn Path:
/Library/Printers/KONICAMINOLTA/C650/PDEs/pde.framework/Versions/A/pde
PlugIn Identifier: jp.konicaminolta.fw.C650.Core
PlugIn Version:
3.7.0 (3.7.0)
Date/Time:
2014-08-21 08:58:51.724 -0500
OS Version:
Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 446B19C2-BAC3-A868-74BD-D816FBDD905C
Sleep/Wake UUID: 454FACDE-486E-4057-95E8-98428B8E1162
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
objc_msgSend() selector name: release
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib
0x00007fff957a0097 objc_msgSend + 23
1 com.apple.CoreFoundation
0x00007fff92b6e43f CFRelease + 591
2 jp.konicaminolta.fw.C650.Core 0x000000010d0fa32a ClearPPDUIOption + 142
3 jp.konicaminolta.fw.C650.Core 0x000000010d0fa8e2 DeletePPDUIOption + 22
4 jp.konicaminolta.fw.C650.Core 0x000000010d0edcd0 CTblRelease + 84
5 jp.konicaminolta.fw.C650.Core 0x000000010d0f3e42 -[KMComWinA23A66B9_510C_4D85_8184_85C81FF8D3A5 terminate] + 43
6 jp.konicaminolta.fw.C650.Core 0x000000010d0f318b -[KMPluginA23A66B9_510C_4D85_8184_85C81FF8D3A5 terminate] + 236
7 jp.konicaminolta.fw.C650.Core 0x000000010d0f3078 -[KMPluginA23A66B9_510C_4D85_8184_85C81FF8D3A5 dealloc] + 77
8 libobjc.A.dylib
0x00007fff957a265a (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 502
9 com.apple.CoreFoundation
0x00007fff92b8d932 _CFAutoreleasePoolPop + 50
10 com.apple.Foundation
0x00007fff8a8a4e17 -[NSAutoreleasePool drain] + 147
11 com.apple.print.framework.Print.Private 0x000000010bbb6945 0x10bbb0000 + 26949
12 com.apple.print.framework.Print.Private 0x000000010bbb3a60 0x10bbb0000 + 14944
13 com.apple.print.framework.Print.Private 0x000000010bbc6903 0x10bbb0000 + 92419
14 com.apple.print.framework.Print.Private 0x000000010bbc6413 0x10bbb0000 + 91155
15 com.apple.AppKit
0x00007fff8ebd83ac -[NSWindowController _windowDidLoad] + 450
16 com.apple.AppKit
0x00007fff8ebbefa6 -[NSWindowController window] + 110
17 com.apple.AppKit
0x00007fff8ef314fc -[NSPrintPanel beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 530
18 com.apple.AppKit
0x00007fff8ef2f200 __91-[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:]_block_invoke35 3 + 149
19 com.apple.AppKit
0x00007fff8ef2efed __91-[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:]_block_invoke + 54
20 com.apple.AppKit
0x00007fff8ef2efa8 -[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:] + 630
21 com.apple.mail
0x0000000102a12dee 0x102805000 + 2153966
22 com.apple.Foundation
0x00007fff8a892f28 NSKeyValueNotifyObserver + 387
23 com.apple.Foundation
0x00007fff8a8920f8 NSKeyValueDidChange + 453
24 com.apple.Foundation
0x00007fff8a896be6 -[NSObject(NSKeyValueObserverNotification) didChangeValueForKey:] + 118
25 com.apple.MailUI
0x00007fff9673252f -[MUIWKViewController browsingContextControllerDidFinishLoad:] + 213
26 com.apple.WebKit2
0x00007fff95569162 WebKit::WebPageProxy::didFinishLoadForFrame(unsigned long long, CoreIPC::MessageDecoder&) + 112
27 com.apple.WebKit2
0x00007fff9553e343 WebKit::WebPageProxy::didReceiveMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 3353
28 com.apple.WebKit2
0x00007fff9552b5ab CoreIPC::MessageReceiverMap::dispatchMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 125
29 com.apple.WebKit2
0x00007fff9553616b WebKit::ChildProcessProxy::dispatchMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 13
30 com.apple.WebKit2
0x00007fff9553b8a0 WebKit::WebProcessProxy::didReceiveMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 24
31 com.apple.WebKit2
0x00007fff9552b3f9 CoreIPC::Connection::dispatchMessage(***::PassOwnPtr<CoreIPC::MessageDecoder>) + 101
32 com.apple.WebKit2
0x00007fff9552b322 CoreIPC::Connection::dispatchOneMessage() + 106
33 com.apple.WebCore
0x00007fff96e02c9e WebCore::RunLoop::performWork() + 270
34 com.apple.WebCore
0x00007fff96e02b72 WebCore::RunLoop::performWork(void*) + 34
35 com.apple.CoreFoundation
0x00007fff92bd45b1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
36 com.apple.CoreFoundation
0x00007fff92bc5c62 __CFRunLoopDoSources0 + 242
37 com.apple.CoreFoundation
0x00007fff92bc53ef __CFRunLoopRun + 831
38 com.apple.CoreFoundation
0x00007fff92bc4e75 CFRunLoopRunSpecific + 309
39 com.apple.HIToolbox
0x00007fff8c552a0d RunCurrentEventLoopInMode + 226
40 com.apple.HIToolbox
0x00007fff8c5527b7 ReceiveNextEventCommon + 479
41 com.apple.HIToolbox
0x00007fff8c5525bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
42 com.apple.AppKit
0x00007fff8e94324e _DPSNextEvent + 1434
43 com.apple.AppKit
0x00007fff8e94289b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
44 com.apple.AppKit
0x00007fff8e93699c -[NSApplication run] + 553
45 com.apple.AppKit
0x00007fff8e921783 NSApplicationMain + 940
46 libdyld.dylib
0x00007fff938355fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff9535c662 kevent64 + 10
1 libdispatch.dylib
0x00007fff8c9a9421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff8c9a9136 _dispatch_mgr_thread + 52
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff95357a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff95356d18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff92bc5f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff92bc5539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff92bc4e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation
0x00007fff8a8f0967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation
0x00007fff8a8f076b __NSThread__main__ + 1318
7 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 3:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff9535b9aa __select + 10
1 com.apple.CoreFoundation
0x00007fff92c11a03 __CFSocketManager + 867
2 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
3 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
4 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff95357a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff95356d18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff92bc5f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff92bc5539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff92bc4e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit
0x00007fff8eae305e _NSEventThread + 144
6 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff9535be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff916caf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff916cdfb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff9535be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff916caf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff916cdfb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff9535be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff916caf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff916cdfb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff9535be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff916caf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff916cdfb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff9535be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff916caf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff916cdfb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib
0x00007fff9535be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff916caf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff916cdfb9 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff9535be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff916caf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff916cdfb9 start_wqthread + 13
Thread 12:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x00007fff95357a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff95356d18 mach_msg + 64
2 com.apple.QuartzCore
0x00007fff97d25377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore
0x00007fff97d252ad thread_fun + 25
4 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
5 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
6 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib
0x00007fff9535be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff916caf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff916cdfb9 start_wqthread + 13
Thread 14:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib
0x00007fff9535b716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff916cbc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x00007fff8e467116 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore
0x00007fff8e466c35 JSC::BlockAllocator::blockFreeingThreadMain() + 117
4 com.apple.JavaScriptCore
0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff9535b716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff916cbc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff9535b716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff916cbc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff9535b716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff916cbc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 18:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff9535b716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff916cbc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 19:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff9535b716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff916cbc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 20:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff9535b716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff916cbc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7c19e060 rcx: 0xbadd086ac4c1bead rdx: 0x00007fff7c1d8410
rdi: 0x00006000006affc0 rsi: 0x00007fff8f36f666 rbp: 0x00007fff5d3f7b50 rsp: 0x00007fff5d3f7af8
r8: 0x00000000000007ff r9: 0xffff9fffff1a850f r10: 0x00007fff8f36f666 r11: 0xbadd086ac4c1bead
r12: 0x00006000006affc0 r13: 0x0000000000000000 r14: 0x0000600000318680 r15: 0x00007fd4d1020000
rip: 0x00007fff957a0097 rfl: 0x0000000000010246 cr2: 0x000061000005af20
Logical CPU:
4
Error Code:
0x00000000
Trap Number:
13
Binary Images:
0x102805000 -
0x102af7fff com.apple.mail (7.3 - 1878.6) <84C51E40-00C5-3710-8A99-04A0F6D078F5> /Applications/Mail.app/Contents/MacOS/Mail
0x102d3d000 -
0x102d3efff libLatin2Converter.dylib (61) <35D6A929-CF0D-399D-8482-E7E6BED07DF5> /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
0x104793000 -
0x104795fff apop.so (170.1) <97DD24EE-D5F4-34EB-B521-D7BA883D2606> /usr/lib/sasl2/apop.so
0x104799000 -
0x1047a1fff digestmd5WebDAV.so (170.1) <B11199EC-EF62-3592-AE51-38EBD1B6282F> /usr/lib/sasl2/digestmd5WebDAV.so
0x1047a6000 -
0x1047a8fff libanonymous.2.so (170) <D1297C21-A57B-311E-9006-C3FB8689849A> /usr/lib/sasl2/libanonymous.2.so
0x106b13000 -
0x106b23ff7 dhx.so (170.1) <E4299F4A-F42C-397A-A306-58161EFD7686> /usr/lib/sasl2/dhx.so
0x106b2f000 -
0x106b31fff libcrammd5.2.so (170) <940A42FC-C634-354E-AD74-691CD90A1427> /usr/lib/sasl2/libcrammd5.2.so
0x106b36000 -
0x106b3eff7 libdigestmd5.2.so (170) <122C0383-F9B2-34D1-89AF-D317BC4D5164> /usr/lib/sasl2/libdigestmd5.2.so
0x106b43000 -
0x106b47fff libgssapiv2.2.so (170) <AA58D85E-916C-3B0B-959A-DCC58497D0F2> /usr/lib/sasl2/libgssapiv2.2.so
0x106b4c000 -
0x106b4efff login.so (170) <7D801D4E-A1A4-32FC-BF2E-9F25DB902523> /usr/lib/sasl2/login.so
0x106b52000 -
0x106b57fff libntlm.so (170) <18693B29-154F-339C-A329-4C42A43F6428> /usr/lib/sasl2/libntlm.so
0x106b5c000 -
0x106b63fff libotp.2.so (170) <D1C70F92-1C75-340B-AD53-0C2CD79144FF> /usr/lib/sasl2/libotp.2.so
0x106b6c000 -
0x106b6efff libplain.2.so (170) <E9C3B22A-5958-3869-B778-55948D1EC2B7> /usr/lib/sasl2/libplain.2.so
0x106b72000 -
0x106b76ffd libpps.so (170.1) <C7604F07-E966-33F7-8727-93F000CBA92F> /usr/lib/sasl2/libpps.so
0x106b7b000 -
0x106b7efff mschapv2.so (170.1) <C79F63BB-E66D-3552-9C4C-2D3EB14CEE01> /usr/lib/sasl2/mschapv2.so
0x106b83000 -
0x106babff6 com.apple.DirectoryService.PasswordServerFramework (10.9 - 36) <C36B818F-C1FE-3F3F-A01C-F4613F570D4D> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x106bc1000 -
0x106bc3fff pwauxprop.so (400.1) <B95FA3F5-0EE9-335E-BBC7-FDEDEB7F18F0> /usr/lib/sasl2/pwauxprop.so
0x106bc8000 -
0x106bcafff shadow_auxprop.so (170.1) <E02127CB-F9C0-3E3B-ABBB-473EC0CB6DE7> /usr/lib/sasl2/shadow_auxprop.so
0x106bcf000 -
0x106bd1fff smb_nt.so (170.1) <B508FD03-CE31-3B93-91D7-440BEDAD9581> /usr/lib/sasl2/smb_nt.so
0x106bd6000 -
0x106bd8fff smb_ntlmv2.so (170.1) <938D40AF-BEB3-3F55-B409-C84E3C2886FD> /usr/lib/sasl2/smb_ntlmv2.so
0x106c0a000 -
0x106c11fff com.apple.SyncedDefaults (1.3 - 91.30.1) <26F0AD10-86CC-31A4-899C-097269680E05> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults
0x106fbc000 -
0x106fbdfe6 +cl_kernels (???) <1E039EFF-56CB-4F7B-96F8-9897EA3BBC98> cl_kernels
0x106fdf000 -
0x106ff6ff7 +jp.konicaminolta.print.pde.C650.PerPage (3.7.0 - 3.7.0) <74B5B62C-623D-01F0-F6A4-B2229144ABA5> /Library/Printers/KONICAMINOLTA/C650/PDEs/KONICA MINOLTA C650 PerPage.plugin/Contents/MacOS/KONICA MINOLTA C650 PerPage
0x10762f000 -
0x107632fff libspindump.dylib (161.2) <E16E9BFB-8F34-366F-BE10-48993F5843BC> /usr/lib/libspindump.dylib
0x1078aa000 -
0x1078abfff com.apple.AddressBook.LocalSourceBundle (8.0 - 1371) <B3C35936-EE5F-3C40-95FF-2AE6C5D35638> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x1078bd000 -
0x1078c1ff7 com.apple.DirectoryServicesSource (8.0 - 1371) <AF6429A6-608F-36B2-BC58-51A0C2B17C31> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0x1078c9000 -
0x107915ff6 com.apple.AddressBook.CardDAVPlugin (10.9 - 424) <15AC9317-8E7D-3DC3-A68F-89C546648E25> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
0x108795000 -
0x108796ff9 +cl_kernels (???) <F336470F-47C8-42F2-9815-9883D37FBDD8> cl_kernels
0x10879b000 -
0x10879cffa +cl_kernels (???) <BF7B4075-9E1E-46C8-B759-10E4CBBBF83E> cl_kernels
0x1087c6000 -
0x1088acfef unorm8_bgra.dylib (2.3.58) <280D6FDD-8CA5-36EC-9EA1-D7DC09598E20> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x1088fe000 -
0x1088feffd +cl_kernels (???) <3D137682-ECFE-4419-A51B-6BD2CE83007D> cl_kernels
0x108900000 -
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0x7fff8e8b3ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8e91f000 -
0x7fff8f495ff7 com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8f496000 -
0x7fff8f502fff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8f530000 -
0x7fff8f555ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8f556000 -
0x7fff8f556ffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <68B21135-55A6-3563-A3D6-3E692A7DEB7F> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8f591000 -
0x7fff8f595fff libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
0x7fff8f596000 -
0x7fff8f8ccfff com.apple.MediaToolbox (1.0 - 1273.54) <CB6F6690-D44C-30B5-93AB-CAB198D51884> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff8f8cd000 -
0x7fff8f924ff7 com.apple.IMAP (7.3 - 1878.6) <326F679E-7ADF-38BB-9EAD-BD08FA65573E> /System/Library/PrivateFrameworks/IMAP.framework/Versions/A/IMAP
0x7fff8f925000 -
0x7fff8fcfcfef com.apple.CoreAUC (6.25.00 - 6.25.00) <2D7DC96C-BA83-3220-A03F-C790D50A23D8> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff8fdb8000 -
0x7fff8fddafff com.apple.framework.familycontrols (4.1 - 410) <4FDBCD10-CAA2-3A9C-99F2-06DCB8E81DEE> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff8fddb000 -
0x7fff8fe0ffff libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib
0x7fff8fe10000 -
0x7fff8fe20ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff8fe30000 -
0x7fff8fe32fff libRadiance.dylib (1043) <9813995C-DEAA-3992-8DF8-320E4E4E288B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff8fe5a000 -
0x7fff8fe67ff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff8fe68000 -
0x7fff8fe71fff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8fe72000 -
0x7fff8fefbfff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8ff0b000 -
0x7fff8ff0efff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff8ff0f000 -
0x7fff8ff2aff7 com.apple.CalendarStore (7.0 - 1366) <27072D7F-8281-3958-A66C-3A3F862F3458> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x7fff8ffcf000 -
0x7fff902a0ff4 com.apple.CoreImage (9.4.0) <2C636ECD-0F1A-357C-9EFF-0452476FDDF5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff902a1000 - -
IWeb crashes when I try to start it
Hey there, I have a 6mos old iMac 2.33 running latest apple software with 2GB RAM but for the life of I can't get iMovie (08) to start up. Each time I try, it makes the little coloured spinning thing comes up and then Activity Monitor tells me it has stopped running. I end up having to force quit each time.
Any suggestions.don't know the answer to ur question but the title of your post is iWeb crashes when I try to start it...just letting u know. Hope u find a solution!
-
Imac crashes when i try to start itunes...all other programs are working fine....help !!!
imac crashes when i try to start itunes.... have updated everything...still crashes...please help...
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the BOOT_TIME log message that corresponds to the last boot time when you had the problem. Now clear the search box to reveal all messages. Select the ones logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Hi can someone please help, my imac crashed, when i try to start it up, it just beeps loudly 3 times, then there is a pause before it beeps 3 more times, this just continues to happen, any sugestions? please help
allanpar wrote:
i am having to use my laptop to post this question, missing my imac so much, its just not the same using this slow windows laptop.
Then maybe it's time to buy a new Windows notebook.
The RAM has either gone bad or somehow become unseated. Also there is the chance that the RAM slots have failed. -
Mail crashes when I try to add an account
I'm trying to add an IMAP account to mail. When I get to the SMTP server page I enter the information I've been provided, then mail crashes when I click next.
Process: Mail [219]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 4.2 (1077)
Build Info: Mail-10770000~4
Code Type: X86-64 (Native)
Parent Process: launchd [73]
Date/Time: 2010-01-26 22:32:40.702 +0100
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: -1802324 sec
Crashes Since Last Report: -8
Per-App Interval Since Last Report: 75487 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: A48DE453-B497-455A-8ABB-E8DB7607688B
Exception Type: EXCBADINSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
-[AccountSetupValidator _validate]
objc[219]: alt handlers in objc runtime are buggy!
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff836ca8b7 objcfatal + 238
1 libobjc.A.dylib 0x00007fff836cb57c objc_addExceptionHandler + 1026
2 com.apple.CoreFoundation 0x00007fff834ae562 _CFDoExceptionOperation + 402
3 com.apple.AppKit 0x00007fff8674d707 -[NSViewHierarchyLock lockForReadingWithExceptionHandler:] + 478
4 com.apple.AppKit 0x00007fff8689ecf6 -[NSConcreteTextStorage _lockForReading] + 243
5 com.apple.AppKit 0x00007fff86878bc0 -[NSLayoutManager(NSPrivate) _fillGlyphHoleForCharacterRange:startGlyphIndex:desiredNumberOfCharacters:] + 320
6 com.apple.AppKit 0x00007fff86779806 _NSFastFillAllGlyphHolesForGlyphRange + 719
7 com.apple.AppKit 0x00007fff86788468 _NSFastFillAllLayoutHolesForGlyphRange + 1414
8 com.apple.AppKit 0x00007fff867876af -[NSLayoutManager(NSPrivate) _firstPassGlyphRangeForBoundingRect:inTextContainer:okToFillHoles:] + 473
9 com.apple.AppKit 0x00007fff867869a1 -[NSLayoutManager(NSPrivate) _glyphRangeForBoundingRect:inTextContainer:fast:okToFillHoles:] + 685
10 com.apple.AppKit 0x00007fff867866f2 -[NSLayoutManager glyphRangeForBoundingRect:inTextContainer:] + 80
11 com.apple.AppKit 0x00007fff8689dd3b -[NSTextView drawRect:] + 1302
12 com.apple.AppKit 0x00007fff8689d5e6 -[NSTextView _drawRect:clip:] + 2343
13 com.apple.AppKit 0x00007fff86824c21 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
14 com.apple.AppKit 0x00007fff86824f8b -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
15 com.apple.AppKit 0x00007fff86824f8b -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
16 com.apple.AppKit 0x00007fff868232f3 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
17 com.apple.AppKit 0x00007fff868241bf -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
18 com.apple.AppKit 0x00007fff868241bf -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
19 com.apple.AppKit 0x00007fff868241bf -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
20 com.apple.AppKit 0x00007fff868241bf -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
21 com.apple.AppKit 0x00007fff868241bf -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
22 com.apple.AppKit 0x00007fff868241bf -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
23 com.apple.AppKit 0x00007fff868241bf -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
24 com.apple.AppKit 0x00007fff868241bf -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
25 com.apple.AppKit 0x00007fff868241bf -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
26 com.apple.AppKit 0x00007fff86822e17 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
27 com.apple.AppKit 0x00007fff8681f6bf -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
28 com.apple.AppKit 0x00007fff86798f37 -[NSView displayIfNeeded] + 969
29 com.apple.AppKit 0x00007fff86793dde _handleWindowNeedsDisplay + 678
30 com.apple.Foundation 0x00007fff80410a39 __NSFireTimer + 114
31 com.apple.CoreFoundation 0x00007fff834a2a58 __CFRunLoopRun + 6488
32 com.apple.CoreFoundation 0x00007fff834a0c2f CFRunLoopRunSpecific + 575
33 com.apple.HIToolbox 0x00007fff83ddea4e RunCurrentEventLoopInMode + 333
34 com.apple.HIToolbox 0x00007fff83dde853 ReceiveNextEventCommon + 310
35 com.apple.HIToolbox 0x00007fff83dde70c BlockUntilNextEventMatchingListInMode + 59
36 com.apple.AppKit 0x00007fff867691f2 _DPSNextEvent + 708
37 com.apple.AppKit 0x00007fff86768b41 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
38 com.apple.AppKit 0x00007fff8672e747 -[NSApplication run] + 395
39 com.apple.AppKit 0x00007fff86727468 NSApplicationMain + 364
40 com.apple.mail 0x0000000100002150 0x100000000 + 8528
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8198cbba kevent + 10
1 libSystem.B.dylib 0x00007fff8198ea85 dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff8198e75c dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x00007fff8198e286 dispatch_workerthread2 + 244
4 libSystem.B.dylib 0x00007fff8198dbb8 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff8198da55 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff81973e3a machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff819744ad mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff834a17a2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff834a0c2f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff803f5a24 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00007fff803f5903 -[NSRunLoop(NSRunLoop) run] + 77
6 com.apple.MessageFramework 0x00007fff84d15a89 -[RSSInterchange _runManager] + 1445
7 com.apple.Foundation 0x00007fff803bae99 _NSThread__main_ + 1429
8 libSystem.B.dylib 0x00007fff819acf8e pthreadstart + 331
9 libSystem.B.dylib 0x00007fff819ace41 thread_start + 13
Thread 3: JavaScriptCore: FastMalloc scavenger
0 libSystem.B.dylib 0x00007fff819ae9ee _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff819b27f1 pthread_condwait + 1286
2 com.apple.JavaScriptCore 0x00007fff87d582b3 ***::TCMalloc_PageHeap::scavengerThread() + 515
3 com.apple.JavaScriptCore 0x00007fff87d582f9 ***::TCMalloc_PageHeap::runScavengerThread(void*) + 9
4 libSystem.B.dylib 0x00007fff819acf8e pthreadstart + 331
5 libSystem.B.dylib 0x00007fff819ace41 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff81973e3a machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff819744ad mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff834a17a2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff834a0c2f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff803f5a24 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00007fff803f5903 -[NSRunLoop(NSRunLoop) run] + 77
6 com.apple.MessageFramework 0x00007fff84d4876c +[_NSSocket _runIOThread] + 78
7 com.apple.Foundation 0x00007fff803bae99 _NSThread__main_ + 1429
8 libSystem.B.dylib 0x00007fff819acf8e pthreadstart + 331
9 libSystem.B.dylib 0x00007fff819ace41 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff819b79e2 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff834c3242 __CFSocketManager + 818
2 libSystem.B.dylib 0x00007fff819acf8e pthreadstart + 331
3 libSystem.B.dylib 0x00007fff819ace41 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff81973e3a machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff819744ad mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff834a17a2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff834a0c2f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8043a4cf +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff803bae99 _NSThread__main_ + 1429
6 libSystem.B.dylib 0x00007fff819acf8e pthreadstart + 331
7 libSystem.B.dylib 0x00007fff819ace41 thread_start + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff8198d9da _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff8198ddec pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff8198da55 start_wqthread + 13
Thread 8: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x00007fff8198cbba kevent + 10
1 libSystem.B.dylib 0x00007fff819cb7b0 mdns_querymDNSResponder + 1043
2 libSystem.B.dylib 0x00007fff819caab5 mdnssearch + 1117
3 libSystem.B.dylib 0x00007fff819c9e68 mdnsaddrinfo + 688
4 libSystem.B.dylib 0x00007fff819c8f0a search_addrinfo + 133
5 libSystem.B.dylib 0x00007fff819c894c si_addrinfo + 1290
6 libSystem.B.dylib 0x00007fff819c8399 getaddrinfo + 150
7 com.apple.SystemConfiguration 0x00007fff83107d78 __SCNetworkReachabilityGetFlags + 1182
8 com.apple.SystemConfiguration 0x00007fff8310788b SCNetworkReachabilityGetFlags + 147
9 com.apple.MessageFramework 0x00007fff84d490c7 -[NetworkController isHostReachable:] + 381
10 com.apple.MessageFramework 0x00007fff84d4898f -[_NSSocket connectToHost:withPort:protocol:] + 196
11 com.apple.MessageFramework 0x00007fff84d480f0 -[Connection _connectUsingHostname:onPort:securityLayerType:accountClass:] + 615
12 com.apple.MessageFramework 0x00007fff84d479f7 -[Connection connectAndSetSecurityLayerUsingAccount:] + 186
13 com.apple.MessageFramework 0x00007fff84d478ac -[Connection connectUsingAccount:] + 98
14 com.apple.MessageFramework 0x00007fff84dc2dde -[SMTPConnection connectUsingAccount:] + 65
15 com.apple.mail 0x000000010011559b 0x100000000 + 1136027
16 com.apple.mail 0x0000000100115380 0x100000000 + 1135488
17 com.apple.mail 0x0000000100114f8e 0x100000000 + 1134478
18 com.apple.CoreFoundation 0x00007fff834db0dc _invoking__ + 140
19 com.apple.CoreFoundation 0x00007fff834dafad -[NSInvocation invoke] + 141
20 com.apple.MessageFramework 0x00007fff84d173f1 -[MonitoredInvocation invoke] + 214
21 com.apple.MessageFramework 0x00007fff84cfe888 -[ThrowingInvocationOperation main] + 31
22 com.apple.MessageFramework 0x00007fff84cfe1c8 -[_MFInvocationOperation main] + 275
23 com.apple.Foundation 0x00007fff803e406d -[__NSOperationInternal start] + 681
24 com.apple.Foundation 0x00007fff803e3d23 ___startOperations_block_invoke2 + 99
25 libSystem.B.dylib 0x00007fff819afce8 dispatch_call_block_andrelease + 15
26 libSystem.B.dylib 0x00007fff8198e279 dispatch_workerthread2 + 231
27 libSystem.B.dylib 0x00007fff8198dbb8 pthreadwqthread + 353
28 libSystem.B.dylib 0x00007fff8198da55 start_wqthread + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff8198d9da _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff8198ddec pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff8198da55 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000116fbd290 rbx: 0x0000000116fbd190 rcx: 0x000000000000e0f8 rdx: 0x0000000116fbd290
rdi: 0x0000000000000000 rsi: 0x0000000116fbd244 rbp: 0x00007fff5fbf9b70 rsp: 0x00007fff5fbf9a80
r8: 0x0000000116ffc0a0 r9: 0x0000000116ffc0a4 r10: 0x000000000000000d r11: 0x0000000116fbd290
r12: 0x0000000101f0e310 r13: 0x00007fff5fbfaf60 r14: 0x00007fff8689d72e r15: 0x00007fff8689ceff
rip: 0x00007fff836ca8b7 rfl: 0x0000000000010202 cr2: 0x00000001b12fc000
Binary Images:
0x100000000 - 0x100338fe7 com.apple.mail 4.2 (1077) <A3B6D6AE-FBD2-15AE-46BA-5B27D9E85786> /Applications/Mail.app/Contents/MacOS/Mail
0x1143f8000 - 0x1143fbfff com.apple.yahoo.syncframework 1.3 (51) <AEBB9A2D-B787-0C74-7C40-64E6F0BBF43C> /System/Library/PrivateFrameworks/YahooSync.framework/Versions/A/YahooSync
0x1158c1000 - 0x1158d4ff7 com.apple.AddressBook.LocalSourceBundle 1.0.1 (864) <157AB366-BDEE-6FA9-94FD-CA027086D2BA> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x1158e6000 - 0x1158ecfff com.apple.AddressBook.LDAPSource 1.0.1 (864) <A13EB3DE-9B6F-A74F-B653-3442B0A03AE4> /System/Library/Address Book Plug-Ins/LDAP.sourcebundle/Contents/MacOS/LDAP
0x115c00000 - 0x115c5ffff com.apple.google.GoogleContactSyncFramework 39 (39) <BD6B36C2-620E-DBC2-71A9-ECE0F627DE22> /System/Library/PrivateFrameworks/GoogleContactSync.framework/Versions/A/Google ContactSync
0x115f1c000 - 0x115f6cff7 com.apple.datadetectors.actions 2.0 (102.0) <B64E5232-8736-050B-3F68-A2BA6DFFCA43> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/Resources/ Actions.datadetectors/Contents/MacOS/Actions
0x1176e7000 - 0x117775fff com.apple.xquery 1.3 (29) <02F0C1EC-B4A3-F426-EB97-E56836C73C52> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x117870000 - 0x117893fff com.apple.Mail.Syncer 4.2 (1077) <A4CD23F8-C0FB-2587-9250-A3954B0A27F5> /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncsc hema/Contents/MacOS/Syncer
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B633F790-4DDB-53CD-7ACF-2A3682BCEA9F> /usr/lib/dyld
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0x7fff83cd5000 - 0x7fff83dafff7 com.apple.vImage 4.0 (4.0) <354F34BF-B221-A3C9-2CA7-9BE5E14AD5AD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
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0x7fff840af000 - 0x7fff840f2fff libtidy.A.dylib ??? (???) <8AF4DB3A-7BDB-7AF7-0E9C-413BBBD0E380> /usr/lib/libtidy.A.dylib
0x7fff840f3000 - 0x7fff840f5fef com.apple.ExceptionHandling 1.5 (10) <F2867B93-A56A-974F-9556-266BCE394057> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x7fff840f6000 - 0x7fff84900fe7 libBLAS.dylib ??? (???) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff84901000 - 0x7fff84901ff7 com.apple.Accelerate 1.5 (Accelerate 1.5) <E517A811-E0E6-89D0-F397-66122C7A25A4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff84902000 - 0x7fff8490dfff com.apple.CrashReporterSupport 10.6.2 (239) <9A14C43B-69B0-842E-3149-2F580DC13A50> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8490e000 - 0x7fff84919ff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <F0DDF27E-DB55-07CE-E548-C62095BE8167> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8491a000 - 0x7fff849bafff com.apple.LaunchServices 362 (362) <CCBFC037-7162-E392-B11F-90098891AE20> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff849bb000 - 0x7fff849cdfe7 libsasl2.2.dylib ??? (???) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
0x7fff84ac2000 - 0x7fff84acafff com.apple.DisplayServicesFW 2.2 (2.2) <2C497E53-F471-5930-D15D-C033C438F39C> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff84af0000 - 0x7fff84af5ff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff84af6000 - 0x7fff84af6ff7 com.apple.vecLib 3.5 (vecLib 3.5) <5B072584-9579-F54F-180E-5D425B37E85C> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff84af7000 - 0x7fff84b0aff7 com.apple.syncservices.syncservicesui 5.1 (578) <E103A7E4-EAD3-53F4-601A-E854870469FF> /System/Library/PrivateFrameworks/SyncServicesUI.framework/Versions/A/SyncServi cesUI
0x7fff84b0b000 - 0x7fff84b57fff libauto.dylib ??? (???) <072804DF-36AD-2DBE-7EF8-639CFB79077F> /usr/lib/libauto.dylib
0x7fff84b58000 - 0x7fff84b9ffef com.apple.QuickLookFramework 2.1 (327.3) <6B3D79C5-E19B-97E1-673F-74731A0B188B> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff84bd6000 - 0x7fff84cf4ff7 com.apple.PubSub 1.0.4 (65.11) <C1D56F85-7553-FB97-2A31-35CEB2BB8B63> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x7fff84cf5000 - 0x7fff84cf7fff libRadiance.dylib ??? (???) <376EAE92-8F25-9202-CC35-8EED5BD471FC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff84cf8000 - 0x7fff85036fef com.apple.MessageFramework 4.2 (1077) <32F00E54-E6C4-0511-EBE4-DDC7DE1CB474> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x7fff85037000 - 0x7fff8552fff7 com.apple.VideoToolbox 0.420.18 (420.18) <428CE263-C02B-421D-7772-FC73EFF180A3> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff85530000 - 0x7fff85541fff com.apple.DSObjCWrappers.Framework 10.6 (134) <3C08225D-517E-2822-6152-F6EB13A4ADF9> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x7fff85542000 - 0x7fff85551fef com.apple.opengl 1.6.5 (1.6.5) <30D6B03B-4B4C-1F78-1FDB-0403E7FE8707> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff85552000 - 0x7fff85690fff com.apple.CoreData 102.1 (250) <8DDA49A1-F78C-DE30-8B58-EBC49E4E7ABF> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff857eb000 - 0x7fff8580bff7 com.apple.DirectoryService.Framework 3.6 (621.1) <FC0C2E15-84E2-B4A8-18EE-3AE620111627> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff8580c000 - 0x7fff8585dfe7 com.apple.HIServices 1.8.0 (???) <113EEB8A-8EC6-9F86-EF46-4BA5C2CBF77C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8585e000 - 0x7fff8588dff7 com.apple.quartzfilters 1.6.0 (1.6.0) <9CECB4FC-1CCF-B8A2-B935-5888B21CBEEF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff8588e000 - 0x7fff8590bfef libstdc++.6.dylib ??? (???) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff85948000 - 0x7fff85963ff7 com.apple.openscripting 1.3.1 (???) <FD46A0FE-AC79-3EF7-AB4F-396D376DDE71> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff85964000 - 0x7fff859c6fe7 com.apple.datadetectorscore 2.0 (80.7) <F9D2332D-0890-2ED2-1AC8-F85CB89D8BD4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff859c7000 - 0x7fff859c8ff7 com.apple.audio.units.AudioUnit 1.6.2 (1.6.2) <98969AA3-2394-34B5-2DC3-7F4187E96D26> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff859c9000 - 0x7fff859d4ff7 com.apple.HelpData 2.0.4 (34) <B44D2E2A-BC1E-CD63-F8A1-C9465491693A> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x7fff859d5000 - 0x7fff85e18fef libLAPACK.dylib ??? (???) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff85e19000 - 0x7fff85e76fef com.apple.framework.IOKit 2.0 (???) <EBBEED67-D5BE-5F7F-96F4-9023BBA1B913> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff85e77000 - 0x7fff85eb4fef libFontRegistry.dylib ??? (???) <8712832A-A980-3AAF-0D88-50164898F38E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff85ed0000 - 0x7fff8602fff7 com.apple.syncservices 5.1 (578) <17B2B8E1-EFEE-B0F5-3FFF-27A88ACFB467> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x7fff86030000 - 0x7fff86030ff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff86031000 - 0x7fff86031ff7 com.apple.Accelerate.vecLib 3.5 (vecLib 3.5) <BA861575-B0DE-50F5-A799-BDF188A3D4EF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff86032000 - 0x7fff8605dff7 libxslt.1.dylib ??? (???) <87A0B228-B24A-C426-C3FB-B40D7258DD49> /usr/lib/libxslt.1.dylib
0x7fff8605e000 - 0x7fff8606dfff com.apple.NetFS 3.2.1 (3.2.1) <FF21DB1E-F425-1005-FB70-BC19CAF4006E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8606e000 - 0x7fff86086fff com.apple.iChat.InstantMessage 5.0.1 (744) <0D312A5A-78EA-AD6C-9492-C822F3DD1D03> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x7fff86087000 - 0x7fff86106fff com.apple.audio.CoreAudio 3.2.2 (3.2.2) <2633DFAC-F6A6-489D-8DF0-F12639CCD8C4> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff86201000 - 0x7fff86207fff libCGXCoreImage.A.dylib ??? (???) <B6A66067-68D9-7644-B4AF-EEA3B2AACA8D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff86208000 - 0x7fff86251ff7 com.apple.securityinterface 4.0.1 (37214) <F8F2D8F4-861F-6694-58F6-3DC55C9DBF50> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff86252000 - 0x7fff86252ff7 com.apple.CoreServices 44 (44) <210A4C56-BECB-E3E4-B6EE-7EC53E02265D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff86253000 - 0x7fff864d8fe7 com.apple.security 6.1.1 (37594) <E5DA8BFD-4A48-EFD4-E938-3BDFB356A8AF> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff864d9000 - 0x7fff8650efff libGLImage.dylib ??? (???) <8AB3A26A-4CC4-4E6D-95CC-530FD7204599> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8650f000 - 0x7fff8655efef libTIFF.dylib ??? (???) <796A1E6E-09B0-64F4-35F7-2ACEE9C2B429> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8655f000 - 0x7fff86574ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <E83DAF4F-F284-BE0B-3D9D-D573023098B4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff86575000 - 0x7fff865e1ff7 com.apple.CorePDF 1.1 (1.1) <3D51A551-50C5-DDD5-9A79-9679DA2806B0> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff865e2000 - 0x7fff86666fe7 com.apple.print.framework.PrintCore 6.1 (312.3) <33C0EADA-243E-1897-335D-17C5DC6A14A9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff86667000 - 0x7fff866a8fef com.apple.QD 3.33 (???) <3F528878-21F5-B2B5-8A9B-DF067BF91922> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff866a9000 - 0x7fff86724ff7 com.apple.ISSupport 1.9.2 (50) <09D926B6-BBF7-7E15-2978-D0C4D933543D> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff86725000 - 0x7fff87119fff com.apple.AppKit 6.6.3 (1038.25) <2F7A5AC8-29E7-9B5F-D3F1-4C7F5821BB80> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8711a000 - 0x7fff87161ff7 com.apple.coreui 2 (113) <60D2FE5C-8470-A0F4-379B-1E90FBD4FE7D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff87162000 - 0x7fff87183fff libresolv.9.dylib ??? (???) <01C7C750-7F6A-89B3-C586-5C50A839019E> /usr/lib/libresolv.9.dylib
0x7fff87184000 - 0x7fff87195fef libz.1.dylib ??? (???) <3A7A4C48-A4C8-A78A-8B87-C0DDF6601AC8> /usr/lib/libz.1.dylib
0x7fff87196000 - 0x7fff87486ff3 com.apple.RawCamera.bundle 2.3.0 (505) <E65CF964-5AFF-805A-E24C-4A9E2E3D4759> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff87487000 - 0x7fff874abff7 com.apple.CoreVideo 1.6.0 (43.1) <FF310442-03F4-648D-4CD2-D7AC459901D5> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff874ac000 - 0x7fff8751efef com.apple.CoreSymbolication 2.0 (23) <06F8561E-4B36-7BF6-31BA-64091B3D8058> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8751f000 - 0x7fff87593ff7 com.apple.WhitePagesFramework 10.6.0 (140.0) <546E204C-AC7A-030C-DC32-125A3E422FB5> /System/Library/PrivateFrameworks/WhitePages.framework/Versions/A/WhitePages
0x7fff87788000 - 0x7fff87788ff7 com.apple.quartzframework 1.5 (1.5) <B182B579-BCCE-81BF-8DA2-9E0B7BDF8516> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff87789000 - 0x7fff877defef com.apple.framework.familycontrols 2.0 (2.0) <8DD78DC7-4C73-EDE6-86A4-BC35B335ED5F> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff877df000 - 0x7fff87b77fff com.apple.QuartzCore 1.6.1 (227.8) <E296B174-F7CB-F021-D103-091CCB33BBEB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff87b78000 - 0x7fff87b7ffff com.apple.OpenDirectory 10.6 (10.6) <72A65D76-7831-D31E-F1B3-9E48BF26A98B> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff87b80000 - 0x7fff87bcffff com.apple.iCalendar 1.0.1 (51) <6A991ED8-2A03-8FEC-85FF-5DDFDF18D8E3> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar
0x7fff87bd0000 - 0x7fff87be3fff libGL.dylib ??? (???) <5F9DAF5F-C25C-B6C2-C9BC-3D91D723FD85> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff87be4000 - 0x7fff87c2eff7 com.apple.DAVKit 4.0.1 (730) <57B9EB89-C7A4-1F7B-4B09-0873CC557555> /System/Library/PrivateFrameworks/DAVKit.framework/Versions/A/DAVKit
0x7fff87c2f000 - 0x7fff87c4afff com.apple.datadetectors 2.0 (102.0) <D3E026E9-C12A-88ED-25FC-7A58E435AB02> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
0x7fff87c4b000 - 0x7fff87dd0fef com.apple.JavaScriptCore 6531.21 (6531.21.9) <FB6CF9E3-A3B1-8C45-1D91-756679DE36FB> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff87dd1000 - 0x7fff87dd1ff7 com.apple.Carbon 150 (152) <8D8CF535-90BE-691C-EC1B-63FBE2162C9B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff87e0b000 - 0x7fff87e0eff7 libCoreVMClient.dylib ??? (???) <1C6D04BA-5F78-CC4D-26CB-7904919042B9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff87e0f000 - 0x7fff87e9ffff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff87eb2000 - 0x7fff8811bfff com.apple.QuartzComposer 4.1 (156.10) <F5569DC9-15E9-0815-3032-7E1257F36A3E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff881e0000 - 0x7fff88248ff7 com.apple.MeshKitRuntime 1.0 (49.0) <580F1945-540B-1E68-0341-A6ADAD78397E> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x7fff88249000 - 0x7fff8824bfff com.apple.print.framework.Print 6.0 (237) <70DA9755-5DC1-716B-77E2-E42C5DAB85A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8824c000 - 0x7fff88251fff libGIF.dylib ??? (???) <9DB87A71-27B7-A909-461B-F886DB2BD622> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff88252000 - 0x7fff8825ffe7 libCSync.A.dylib ??? (???) <F4066C8C-2A3E-4F2F-9F4D-03DB56F7C5CB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff88260000 - 0x7fff88c9dfe7 com.apple.WebCore 6531.21 (6531.21.8) <04C92586-679B-00A5-E3BE-590A0E9BCB11> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <526DD3E5-2A8B-4512-ED97-01B832369959> /usr/lib/libSystem.B.dylibcan't make much of this crash log but try this. when you get to the smtp server page in setup assistant hold option while clicking "create" or 'continue". this will skip the actual server validation and might prevent crashing.
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Firefox crashes when I try to start it up
<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/897418]]</blockquote>
'''''''OOPS! Sent wrong crash report ID below is the correct one'''. ''''FF 8 was working for a few days after I upgraded to it and then it crashed and continues to crash as I try to start it. I tried deleting it and downloading it again, but that hasn't helped. It also crashes when I try to open it in safe mode. It seems like there is some corruption somewhere in whatever is kept after deleting FF that reappears when I download a new copy. I do not know where legacy data is kept! Below is the most recent ID number, though there are many more before it. This problem is on my wife's computer - an original dual core MacBook Pro (late 2006?) running OSX.5.8.What about 'not responding'?????
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Mail crashes when I try to open it
On Saturday Mail crashed, and unless I hold down the SHIFT key, it always crashes when I try to open it. When I hold the SHIFT key down, it opens, but crashes as soon as I click a folder
Here is a copy of the error log:
Date/Time: 2006-10-02 18:44:16 -0600
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Version: 1.3.11 (622)
PID: 723
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000001
Thread 0 Crashed:
0 libobjc.A.dylib 0x908311e8 objc_msgSend + 0x8
1 com.apple.mail 0x00015988 0x1000 + 0x14988
2 com.apple.mail 0x00015604 0x1000 + 0x14604
3 com.apple.mail 0x0001a180 0x1000 + 0x19180
4 com.apple.mail 0x0001a260 0x1000 + 0x19260
5 com.apple.mail 0x0001b2c4 0x1000 + 0x1a2c4
6 com.apple.mail 0x00041878 0x1000 + 0x40878
7 com.apple.mail 0x00066910 0x1000 + 0x65910
8 com.apple.Foundation 0x90a27a94 nsnotecallback + 0xb0
9 com.apple.CoreFoundation 0x901db118 __CFXNotificationPost + 0x1b4
10 com.apple.CoreFoundation 0x901dfb7c _CFXNotificationPostNotification + 0x340
11 com.apple.Foundation 0x90a258e0 -[NSNotificationCenter postNotificationName:object:userInfo:] + 0x74
12 com.apple.mail 0x00007f70 0x1000 + 0x6f70
13 com.apple.AppKit 0x97e0fbdc -[NSTableView _enableSelectionPostingAndPost] + 0x184
14 com.apple.AppKit 0x97e2fd30 -[NSTableView mouseDown:] + 0xac0
15 com.apple.AppKit 0x97eeaba8 -[NSOutlineView mouseDown:] + 0x2e0
16 com.apple.MessageFramework 0x868c42f0 -[ASExtendedOutlineView mouseDown:] + 0x240
17 com.apple.AppKit 0x97db4590 -[NSWindow sendEvent:] + 0x10e4
18 com.apple.AppKit 0x97da6c3c -[NSApplication sendEvent:] + 0xebc
19 com.apple.AppKit 0x97daf06c -[NSApplication run] + 0x240
20 com.apple.AppKit 0x97e6b764 NSApplicationMain + 0x1d0
21 com.apple.mail 0x0000ed3c 0x1000 + 0xdd3c
22 com.apple.mail 0x0003dc34 0x1000 + 0x3cc34
Removing com.apple.mail.plist from the ~Library:Preferences folder and moving the Mail folder out of the ~Library folder didn't make a difference. I rebuilt the Permissions and ran Disk Utilities with no problems found. My Mail folder is quite large - 284.7 MBThere appears to be something wrong with Mail itself.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, reinstall the Combo Update for the type of computer and the version of Mac OS X you're using, unless this is the version of Mac OS X that came with your computer:
Mac OS X 10.3.9 Combo Update
You may also want to take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed. -
Pages crashes when I try to start a new document.
I can open saved documents. I can edit documents.
When I try to start a NEW document the app crashes.Hi beckynnate,
First I would try under a test user to see if it's an App issue or a user (preferences) issue.
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
That article has steps to try if it only happens with one account. If it happens with both accounts, follow this article starting at "Remove receipts and reinstall iLife applications." It talks about iLife, but iWork would be the same.
iLife: Troubleshooting Basics
http://support.apple.com/kb/ts3249
Thank you for using Apple Support Communities.
Nubz -
Premiere 2.0 crashes when I try to start a new project. XP 64 OS
Window XP 64
AMD Athlon 64 X2 Dual
Core Processor 4200
2.21 GHz
6GB RAM
I am using Premiere 2.0, its part of the Creative Suite Production Studio Premium. Premiere will launch ok, but when I try to start a new project, i.e try to create a save location, it locks up. On one occasion I used the default save location and it opened fine, but when I tried to do anything such as import, save, etc...again it freezes. So basically I am not able to do anything at all without it freezing. Everything else in the CS Production studio works just fine, Premiere is the only problem...so I am baffled! Oh yeah, I uninstalled and reinstalled twice, and still the same problem. PLEASE HELP!>Only thing that does not work for me is AME exporting to Windows Media
Fortunately you can use the free
Windows Media Encoder.
Cheers
Eddie
PremiereProPedia
RSS feed)
- Over 350 frequently answered questions
- Over 300 free tutorials
- Maintained by editors like
you
Forum FAQ -
I can't delete a mail message, and Mail crashes when I try
Hello:
I have a new G5 iMac 2.1 GHz. It is bone stock. I am new to Macs.
I use Mail as my client. Yesterday a friend sent me an email with a small video clip that showed up embedded in the text. When I try to manipulate this message (delete, move to another folder, etc) in any way, it crashes mail. When I re-launch Mail, that message is highlighted, and if I even try to select or read another message, it crashes.
Mail seems to have re-installed itself twice (it asked me all the details of my accounts, for example) but the existing emailall seems to be there.
Does anyone know what I can do? It is very frustrating.
Thanks for your help,
Wayne BKHI Wayne! I can suggest one thing for you to try.
CLose mail, then go to
user[whatever you call your own desktop mine is shirleydrabble, then rename the mail folder at /user/Library/Mail
To find it go to your hdd icon. click on your user name >
library, scroll till you find MAil
to something meaningful like mail-backup I saved mine to my desktop so I cold find it easily later without searching and start over again.
Before you do the rebuild as below you might want to delete that particular email, unfortunately to find it you will have to open each message which will be in the form emix with a number, but as long as you know in which of your mailboxes it is you might be able to find it easily.
Then you can Launch Mail, re-enter your account information and -using the Finder- if you have saved it to your desktop you don't need finder copy the old mailbox folders to their corresponding location in the new /user/Library/Mail folder.
Just drag them there
They might appear empty when opening your normal Mail.app in your dock, if that is where you keep it.
afterwards. In Mail.app select a mailbox and simply hit Mailbox->Rebuild.
IF you get ANY problems doing this post back I am sure someone else can help more.
but as long as you rename the mail folder with back up in its name you will NOT lose any emails. but it might take time to get them all where you want them
Just a thought
When you download your mail do you leave a copy on the server? I was then thinking you could go to the server and delete the message online if it is in a WEBMAIL account like yahoo.then when you have renamed your mail folder to mail_backup you could just download all your mail again.
I am hoping that you do not have hundreds of them, or that you only have one or two mailboxes set up.
BUT
I think read this then get back with your questions if you are unsure about anything.
Good LUCK
shirley
Imac FP 800Mhz 80gb 256 RAM Mac OS X (10.4.4) 512 extra Ram iLife 04 LaCie 160gb Ext Airport Express 6.1.1 -
Mail Crashes when I try to open or attach PDFs larger than one page
Hi All....
Mail (2.1) crashes whenever I try to view or attach a PDF larger than 1 page. Here's a snippet from the latest crash log:
Version: 2.1 (752)
Build Version: 1
Project Name: MailViewer
Source Version: 7520000
PID: 157
Thread: 0
Exception: EXCBADINSTRUCTION (0x0002)
Code[0]: 0x00000002
Code[1]: 0x9064708c
Thread 0 Crashed:
0 com.apple.CoreGraphics 0x9064708c op_TJ + 0
1 com.apple.CoreGraphics 0x903ca0c4 handle_xname + 168
2 com.apple.CoreGraphics 0x903c9da8 read_objects + 444
3 com.apple.CoreGraphics 0x903c8f68 execute_stream + 108
4 com.apple.CoreGraphics 0x903c8eb4 CGPDFScannerScan + 96
5 com.apple.CoreGraphics 0x903ccb7c CGPDFDrawingContextDraw + 444
6 com.apple.CoreGraphics 0x903c52f0 CGContextDrawPDFPage + 184
7 com.apple.CoreGraphics 0x903c4180 CGContextDrawPDFDocument + 240
8 com.apple.AppKit 0x93a8b2fc -[NSPDFImageRep draw] + 252
9 com.apple.AppKit 0x9373e968 -[NSImageRep drawInRect:] + 288
10 com.apple.AppKit 0x93784dc0 -[NSImage drawRepresentation:inRect:] + 424
11 com.apple.AppKit 0x93784be4 -[NSImage _drawRepresentation:] + 168
12 com.apple.AppKit 0x9373b214 -[NSImage _cacheRepresentation:stayFocused:] + 208
13 com.apple.AppKit 0x9378495c -[NSImage _cacheRepresentation:] + 32
14 com.apple.AppKit 0x93752b20 -[NSImage drawInRect:fromRect:operation:fraction:] + 1148
15 com.apple.AppKit 0x938586b4 -[NSImage drawAtPoint:fromRect:operation:fraction:] + 152
16 com.apple.AppKit 0x938584e4 -[NSTextAttachmentCell drawWithFrame:inView:] + 924
17 com.apple.mail 0x00077e68 0x1000 + 487016
18 com.apple.mail 0x00077dc4 0x1000 + 486852
19 com.apple.AppKit 0x938580fc -[NSTextAttachmentCell drawWithFrame:inView:characterIndex:layoutManager:] + 36
20 com.apple.AppKit 0x93853d78 -[NSLayoutManager(NSTextViewSupport) showAttachmentCell:atPoint:] + 864
21 com.apple.AppKit 0x938539d4 -[NSLayoutManager(NSTextViewSupport) showAttachmentCell:inRect:characterIndex:] + 84
22 com.apple.AppKit 0x93779e34 -[NSLayoutManager(NSPrivate) _drawGlyphsForGlyphRange:atPoint:parameters:] + 5784
23 com.apple.AppKit 0x937c7158 -[NSTextView drawRect:] + 664
24 com.apple.mail 0x00028d50 0x1000 + 163152
25 com.apple.AppKit 0x937c6ba8 -[NSTextView _drawRect:clip:] + 1176
26 com.apple.AppKit 0x9372fe18 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 404
27 com.apple.AppKit 0x93732b60 _recursiveDisplayInRect2 + 84
28 com.apple.CoreFoundation 0x907ec3c4 CFArrayApplyFunction + 416
29 com.apple.AppKit 0x9372ff2c -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 680
30 com.apple.AppKit 0x93732b60 _recursiveDisplayInRect2 + 84
31 com.apple.CoreFoundation 0x907ec3c4 CFArrayApplyFunction + 416
32 com.apple.AppKit 0x9372ff2c -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 680
33 com.apple.AppKit 0x9372f3e0 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 196
34 com.apple.AppKit 0x9372f9a8 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
35 com.apple.AppKit 0x9372f9a8 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
36 com.apple.AppKit 0x9372f9a8 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
37 com.apple.AppKit 0x9372f9a8 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
38 com.apple.AppKit 0x9372f9a8 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
39 com.apple.AppKit 0x9372f9a8 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
40 com.apple.AppKit 0x9372f9a8 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
41 com.apple.AppKit 0x93750044 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 192
42 com.apple.AppKit 0x93729054 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 384
43 com.apple.AppKit 0x9371e348 -[NSView displayIfNeeded] + 248
44 com.apple.AppKit 0x9371e1b8 -[NSWindow displayIfNeeded] + 180
45 com.apple.mail 0x00025194 0x1000 + 147860
46 com.apple.AppKit 0x9371e064 _handleWindowNeedsDisplay + 200
47 com.apple.CoreFoundation 0x907dc73c __CFRunLoopDoObservers + 352
48 com.apple.CoreFoundation 0x907dc9dc __CFRunLoopRun + 420
49 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
50 com.apple.HIToolbox 0x93208740 RunCurrentEventLoopInMode + 264
51 com.apple.HIToolbox 0x93207dd4 ReceiveNextEventCommon + 380
52 com.apple.HIToolbox 0x93207c40 BlockUntilNextEventMatchingListInMode + 96
53 com.apple.AppKit 0x936eaae4 _DPSNextEvent + 384
54 com.apple.AppKit 0x936ea7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
55 com.apple.AppKit 0x936e6cec -[NSApplication run] + 472
56 com.apple.AppKit 0x937d787c NSApplicationMain + 452
57 com.apple.mail 0x000871d8 0x1000 + 549336
58 com.apple.mail 0x00087080 0x1000 + 548992
Part of me thinks that this doesn't actually have anything to do with mail. I had problems with Safari and Finder crashing every time I they tried to open a PDF. This was partially solved by installing Adobe Acrobat Reader and designating it as the default PDF veiwing app, but this option didn't appear when I ran Mail for the first time after installing Reader.
At this point, I've repaired the disk and repaired permissions, but that's about as much as I know how to do. I'd be grateful for any help that anyone can offer.
Thanks!
Sam E.
1GHz PowerbookG4, Dual 2.5GHz G5 Mac OS X (10.4.8)Hi Sam.
I don’t know what’s going on. I suggest reinstalling the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with your computer:
About the Mac OS X 10.4.8 Combo Update
Mac OS X 10.4.8 Combo Update for PPC
Mac OS X 10.4.8 Combo Update for Intel
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update (which you say you’ve already done), no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed. -
Mail crashes when I try to add a rule
I'm running 10.6.8. I have a somewhat large and complex mail folder. Everytime I try to add a rule mail gives me the spinning beach ball of death. I'm tried throwing away the rule plist. I've tried a clean install on a new disk with nothing on the disk added except firefox and flash. I've been on the phone with Applecare numerous times. Anyone have any ideas? Should I just give up?
Does anyone know if Mail has a size limit for mail or for how many layers folders can be nested?
Keith Sanborncan't make much of this crash log but try this. when you get to the smtp server page in setup assistant hold option while clicking "create" or 'continue". this will skip the actual server validation and might prevent crashing.
-
ITunes crashes when I try to start it for Windows XP
Whenever I try to start iTunes it just comes up with that error message probably everyone has seen on one thing or another. It says iTunes has encountered a problem and needs to close, then you can debug, send error report, or do nothing. i have done all three several times. I have also installed and re-installed it several times and I really need it to listen to my music! someone please help me.
Windows XP I have an IPod Video 30GIf you're running iTunes 6.0.5, I would need the crash log to figure out why you're crashing.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. Send it to me. It doesn't hurt to put the URL to this discussion thread because I get a lot of these messages and are easily confused. -
Firefox crashes when I try to start an instant movie on netflicks
It worked fine originally then started crashing. Safari does the same thing. Netflicks says it's a brouser issue.
We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.
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