Mail Crashes when trying to attach files from External Disk Drive

Before Snow Leopard, NO problems. After SL, I have problems in many areas.
Let's tackle one here: Mail freezes when I am trying to attach a file from my EDD. This did not happen with Leopard.
Help!

Try trashing iMovie preferences. They are in your home library>preferences.

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Mail crashes when trying to attach a filename with both Hebrew and English

Mail.app crashes when trying to attach a file whose filename has both Hebrew and English characters in it.
This even happens if the file is first zipped!
Any temporary solution/workaround until Apple fixes this bug?

This report is about the Flash plugin:
*bp-f13d802e-81d7-48fb-b101-ecdd22130310 3/9/2013 8:00 PM
Make sure that you have the latest version of all plugins.
*http://www.mozilla.org/plugincheck/
*http://www.adobe.com/software/flash/about/
*http://www.adobe.com/special/products/flashplayer/fp_distribution3.html
You can check for problems with current Flash plugin versions and try these:
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting
*http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html

Finder freezes when trying to move files to external hard drive

Whenever I try to move files from internal hard drive to my external finder freezes it. I have over 5 TBs of free space on my external, so I know it's not a space issue. This happens no matter the size of the file. It starts the copy and then will freeze before it finishes. If I try to force quit and select relaunch it acts like it is relaunching but my icons never re-appear and the command bar at the top never returns. So I end up having to hard boot.
I just reinstalled the 10.5.8 combo update and verified both hard disks, if any repairs came up I repaired and then did the same with disk permissions....it's still freezing on me. I am frustrated because there are some files I'd really like to move to my external raid hard drive but I'm not able to.
The freezing happens if I'm trying to transfer files from a disc or an additional external HD. My internal HD is only so big and the external Raid drive is for my capture scratch on Final Cut Pro and I'm even having issues capturing to that drive. Everything wants to be on my internal HD and that doesn't work for me.
Any help would be greatly appreciated.

Sean Dale1 wrote:
Do you get any error messages and if so what are they? Do you have any problems copying files off the problem drive back to your Mac or do the freezes only occur when copying to the external?
No I don't get any error messages, the finder just freezes and when I try to relaunch finder it doesn't relaunch properly..all icons are missing and I'm not able to access the the task bar to properly shut down so I have to hard boot.
It happens only when trying to save files to the external, whether through drag and drop or within programs. I am able to access files on the external and copy files from there to my internal without problems.
Have you tried attaching this drive to another Mac and if so do you get the same issues?
I don't have another Mac to attach the drive to.
How is this RAID attached, SCSI, FireWire, SATA or what? How was the RAID created, Disk Utility or third party software and have you verified the integrity of the RAID?
The RAID is attached via SCSI. In an attempt to solve this finder issue I re-installed the drivers to the most current drivers available and in doing so updated any firmware....and there was no change. I was not the one who set up the RAID so I don't know how it was created. It's an Enhance UltraStore R16 and I've been using it without issues since January 2007 and this freezing thing has been intermittent for a few months now but now it's constant and annoying. I've verified the disk through disk utility but I don't have any software to check the integrity otherwise. Do you have any recommendations as to what software I could use to do this?
Message was edited by: Emily80

Error -50 when trying to copy files to external hard drive.

When trying to copy files (itunes music folder) to an external hard drive, I get the following message: Copying music failed. An unknown error occurred (-50).
I have tried repairing disk permissions but still get the message. Any thoughts?

Gary,
A couple of posts referencing "error -50" seem to indicate that the error could result from a corrupted file.
One from Kappy follows:
Error -50 Post
One way you could save your music to the other drive would be to do it folder by folder (dragging each artist's folder, to the other drive). I suspect you won't have many (if any) errors doing that, and if you hit the corrupted file, you can come back to that folder and see which one is bad. You could also try to drag groups of artists folders to the drive if you had quite a few. One note: If you save your files this way, you won't be saving the library, which contains all the playlists you've created...you'll have to recreate them.
If you needed that music down the road, you could just do a File>Import from iTunes....
Hope this helps,
Bob

Outlook crashes when trying to attach file. Excel crashes when trying to save. (Possibly Connected)

A colleague is trying to attach a file to an email by clicking the attachment icon and it crashes, however it does not crash when you drag and drop.
When they try to save an excel file by going New File > Save as, it crashes, but when you right click in a folder or desktop and create new excel and then work on it and save, it works.
I already uninstalled, install compatibility pack again, reinstall, updated, disable all add-ons and ran them both in safe mode and it still crashes. Any ideas?
Thanks in advance.

'''eshbach''', Did you try updating the Trusteer Rapport software and did it fix the problem with Firefox crashing when downloading a file or saving a page?
'''mike_berry413''',
If you don't need the Trusteer Rapport software, you can remove it. If you need the software, you can try updating it or else temporarily disable it to see if that stops the crashes.
For the record, here is the crash report from the ReportID you posted:
https://crash-stats.mozilla.com/report/index/bp-fcd33048-3845-45f3-907c-9c5c62110930
Firefox 7.0.1 Crash Report [@ rapporttanzan7.dll@0x620c ]
ID: fcd33048-3845-45f3-907c-9c5c62110930
Signature: rapporttanzan7.dll@0x620c

Word Crashes when trying to open file from network

This is a very similar issue like this thread
http://social.technet.microsoft.com/Forums/sv-FI/officeitpro/thread/95bc7898-e92d-4e47-8f73-390dba53e851 I cannot open any document from any network share, mapped drive or network place- Word Immediately crashes saying "Microsoft Word has stopped working",
tries to find a solution and then closes. This can be caused by any means of access the file- directly double clicking from explorer or using the Open command in word, it even crashes when using the Open command, and then just clicking once on a
mapped drive or Network header.
I can however copy any file from the network to the local machine and it opens fine. I have tried (With no change in symptoms):
Safe mode (word), remove & recreate normal templates, repair office, uninstall-reinstall office, updated all updates, disabled offline files, removed protected view settings, trusted network documents, disabled auto-save, virus scans (SEP, Malwarebytes,
TDSSKiller), system restore to 2 weeks ago- prior to when user said issued started, reinstalled & updated again after restore, and many other things I can't think of right now.
I have tried to run procmon.exe from sysinternals but get a message saying that "c:\windows\system32\fltlib.dll is either not designed to run on windows or it contains an error. Try installing the program again......"
I tried the instruction on the linked topic above to create a dump file, but no file was created.
This is only happening on one workstation on the network. Win7Pro, x64, Office 2010 Standard.
I am at my wits end, and need some help!

I have replaced the fltlib.dll file and am now able to run procmon, I also have run sfc /scannow which says it found corrupt files but was not able to repair them. When trying to view the files that need to be fixed it says that sfcdetails.txt cannot be
opened. If I run the same command with out the destination of desktop/sfcdetails.txt, then it displays the files in the cmd window, but there are what to appear to be hunderds of files.
I have both logs (procmon & sfc) but they only make partial sense to me. And I still cannot open office files from a network location.
Event Viewer
Log Name:      Application
Source:        Application Error
Date:          6/13/2012 12:45:09 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Investigation1
Description:
Faulting application name: WINWORD.EXE, version: 14.0.6024.1000, time stamp: 0x4d83e2f6
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x11c0
Faulting application start time: 0x01cd4994a74f8694
Faulting application path: C:\Program Files\Microsoft Office\Office14\WINWORD.EXE
Faulting module path: unknown
Report Id: e614f3d5-b587-11e1-b4e1-cc52af403538
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-06-13T18:45:09.000000000Z" />
    <EventRecordID>10249</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Investigation1</Computer>
    <Security />
</System>
<EventData>
    <Data>WINWORD.EXE</Data>
    <Data>14.0.6024.1000</Data>
    <Data>4d83e2f6</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>0000000000000000</Data>
    <Data>11c0</Data>
    <Data>01cd4994a74f8694</Data>
    <Data>C:\Program Files\Microsoft Office\Office14\WINWORD.EXE</Data>
    <Data>unknown</Data>
    <Data>e614f3d5-b587-11e1-b4e1-cc52af403538</Data>
</EventData>
</Event>

Lost iPod in fire and trying to restore files from external hard drive

I've got a similar issue to folks who are trying to restore their Library from an external source, but with a new twist. We suffered a house fire, and my iPod was destroyed. Amazingly an external hard drive I had done some backups to survived (mostly) and I have several of my iTunes songs, but when I tried to import them into my new computer (and new license of iTunes) I can't get anything to work. I tried manually copying the files over to the iTunes folder and then "importing a file" into my Library but it doesn't do anything. any ideas?

Thank you for the suggestion. I was moving them in Finder, (just as the Genius showed me but obviously he wasn't quite a genius after all!) However, even after moving a file onto the external drive within iMovie like you suggested, it's still not working. Trying to open the files from the external drive, they will only open in QuickTime Player, and also only as individual clips. Any other suggestions would be very much welcomed!
Thank you.

White Prohibitory Sign When Trying To Move Files Off External Hard Drive

Why am I getting the white prohibitory sign when trying to add a new file to an external hard drive? I have run Disk Utility and permissions repair.

See Mac OS X: "Broken folder" icon, prohibitory sign, or kernel panic when computer starts
http://docs.info.apple.com/article.html?artnum=106805
 Cheers, Tom

Mail crash when trying to import inbox from thunderbird

hey,
i am trying to convert all my operations to native programs, i am currently using ThunderBird as my mail client but want to move over to mail. when i go to import my inbox i manage to find it and when it starts to import it crashes! i am assuming it is because i have over 4,500 e-mails that are split over to folders about even. i want to know how can i solve this, basically all i want is to open up mail and have everything there not in a separate folder that has all my imported e-mails, i want it as if i have been using mail from the start.
all help would be appreciated
MacBook Pro Mac OS X (10.4.9)

Hi Farid Shahin.
Verify/repair the startup disk (not just permissions), as described in the following article, in case there is something amiss in the filesystem:
The Repair functions of Disk Utility: what's it all about?
You’d get better results using Eudora Mailbox Cleaner to do the conversion.
Eudora Mailbox Cleaner requires rebuilding the imported mailboxes in Mail afterwards. Instead of rebuilding them one by one, you can re-create the entire index as follows:
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your mail is locally stored.
3. Locate Envelope Index and move it to the Trash. If you see any other “Envelope Index”-named file there, delete it as well.
4. Open Mail. It will tell you that your mail needs to be “imported”. Click Continue and Mail will proceed to re-create Envelope Index — Mail says it’s “importing”, but it just re-creates the index if the mailboxes are already in Mail 2.x format.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

IPhoto 9.4.3 crashes when trying to sync photos from IPAD running 8.1. Any ideas on why ?

iPhoto 9.4.3 crashes when trying to sync photos from IPAD running 8.1. Any ideas on why ?
iPhoto runs and keeps trying to read the iPad photos cycling thru a lot of times eventually crashing.

There may be a corrupted video or image file on your iPad.
Try to download from the iPad using Image Capture instead and save the photos to a folder. If that succeeds, you can check the files for corruption before importing them to iPhoto.

Error when trying to copy files to external drive

When attempting to copy files to external hard drive I get a message " unable to copy some data, error code -36".
How do I find out what that error code is tring to tell me?

Sadly, I have had this issue as well. Last eyar Iit got to the point I couldn't copy at all. From what I recall, Apple told me it could be one of many things. A bad internal drive, bad permissions, a bad external drive, a bad firewire port, a bad cable, bad memory, and on and on. I never did figure it out, but I do know my hard drive did crash a month later. However, having said that, I own a new computer, and last week, it started again. Still have not figured out what is going on. Good luck.

I able to copy and paste files from external hard drive to mac, but not the other way around. Please suggest. Thanks

I m able to copy and paste selected files from external hard drive to my mac but not the other way around. Im not able to copy files from Mac to external hard drive.
The same is working fine with USB flash memory.
Please help.

Vijay Raymond Daniel wrote:
The only thing is we need to buy this software. if there is a free solution to inter change files between NTFS and HFS it would be better,
Don't use NTFS, remove your data off it first and change the format to something the Mac and PC can read, but doens't cost money or require software.
Drives, partitions, formatting w/Mac's + PC's

Firefox crashes when trying to attach a file to gmail compose

Vista 32 laptop. When trying to attach a file to a gmail compose, explorer dialog pops up and then firefox crashes. Happens every time, and started (I think) with version 16 or 17. Updated plugins, went through troubleshooting on help menu, tried safe mode. All to no avail. IE works fine.

This report is about the Flash plugin:
*bp-f13d802e-81d7-48fb-b101-ecdd22130310 3/9/2013 8:00 PM
Make sure that you have the latest version of all plugins.
*http://www.mozilla.org/plugincheck/
*http://www.adobe.com/software/flash/about/
*http://www.adobe.com/special/products/flashplayer/fp_distribution3.html
You can check for problems with current Flash plugin versions and try these:
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting
*http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html

After upgrading the OS to 10.6.8, my Skype clashes when open and iMail crashes when trying to attach Pages File !?? What happen?

I just updated my mac book pro to OS 10.6.8 and now my skype crashes after launching and iMail crashes after trying to attached Pages file.
The OS is very unstable !!! what happen ! this is first time i am experiencing this...so sad
What can i do now ? How to trouble shoot ?
thks

Hi Michael,
Thanks for your tips. After I run Disc Utility - Repair Permission...restart my machine and still have the same issues. What next step can i do now ?
Will it be helpful if i send you the Clash reports here ?
Thanks so much for taking your time to advise.

ITunes crashing when trying to sync books from iPad

When trying to sync books from iPad to iTunes, iTunes crashes causing Microsoft error message. Any ideas?

There may be a corrupted video or image file on your iPad.
Try to download from the iPad using Image Capture instead and save the photos to a folder. If that succeeds, you can check the files for corruption before importing them to iPhoto.

Mail Crashes when trying to attach files from External Disk Drive

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