Mail disappears from Mac account inbox
Hi folks.
I'm a relative apple newby. I have 2 mail accounts, 1 of which is an apple mail account. On 2 occasions now all the mail in my mac inbox has just disappeared. Any ideas how to retrieve them and why is this happening?
Tks in advance
My wife has a sub-account on our MM family pack subscription and had this issue: occasionally mail on her iPhone would appear briefly in the iPhone inbox, then disappear from the list. It never showed up in Mail.app at all. (I have the master account on this family pack and haven't had this issue… knock on wood.)
I was also a recipient on some of those mails -- but if I forwarded them to her she still didn't get them. I had to copy the text out of the messages and paste into a new mail. That worked. So it seems there's something in the mail header (perhaps?) that causes this… yet the mails have not all been from the same person / address. In fact, mail from person "A" might do this disappearing thing today, yet mail from the same person "A" might work fine tomorrow. It's that sort of multi-variable, intermittent problem that's very hard to pin down.
I tried changing her password -- to guarantee that only her known clients were logging in (no lurking POP mail readers that she'd forgotten about). No effect. Then I tried turning off her junk filters, both local and online at MobileMe (thinking maybe some rule was out of control -- deleting random messages, rather than filing them as junk). No effect (other than a lot of complaints from her about junk in her inbox, of course).
Finally, she suggested that maybe it had to do with MM push services -- since it only happens on the iPhone, not on her Mac. We turned off push on her iPhone and voila! It seems to have fixed the issue.
I haven't found anyone else who's connected this with data push on the iPhone. I'd be interested if other folks who try this as a solution would see if it works for them and post results here.
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