Mail does not connect to IMAP or SMTP servers
For a month or more Mail has been unable to connect to my Yahoo mail account and is now unable to connect to Google's email servers. I can connect to both these accounts on my iPhone and with other email clients like Outlook or Mailbox so I'm reasonably certain the problem is with the Mail app itself. Checking the connection doctor gives this error message for the both the Yahoo and Google IMAP servers: "Trying to log in to this Yahoo/Google IMAP account failed. Verify that the username and password are correct." I copy and paste passwords from my password manager so I know they are correct. I'm running OS X 10.10.2 and Mail v. 8.2. Any suggestions?
This is what shows up in console: (maybe someone who can understand this can help us!)
15.05.09 16:38:26 Mail[1478] GET /internetservices/issupport/1_27a4cv2b6061/clientConfig.plist (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:2F42C0AC-8189-4309-B914-AB3759688961, auto-retries=2, manual-retries=0
15.05.09 16:38:26 Mail[1478] GET /internetservices/issupport/1_27a4cv2b6061/clientConfig.plist (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:DD2C955C-DAD7-4CAF-BFD7-79B75F6C93E0, auto-retries=2, manual-retries=0
15.05.09 16:38:27 Mail[1478] POST /Info.woa/wa/XMLRPC/accountInfo (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:D4B63982-058D-4AF4-ADBB-CF84E9DDE8EF, auto-retries=2, manual-retries=0
15.05.09 16:39:32 Mail[1485] GET /internetservices/issupport/1_27a4cv2b6061/clientConfig.plist (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:13DE143D-0FE5-443B-834E-253082F0E448, auto-retries=2, manual-retries=0
15.05.09 16:39:32 Mail[1485] GET /internetservices/issupport/1_27a4cv2b6061/clientConfig.plist (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:EAE08B1B-6DEE-459B-8903-0E4700B3087B, auto-retries=2, manual-retries=0
15.05.09 16:39:32 Mail[1485] POST /Info.woa/wa/XMLRPC/accountInfo (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:ABEB15F4-5650-4230-BDA8-ED1512B59443, auto-retries=2, manual-retries=0
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HT2954 Mail is not connecting to imap server.
Mail is not connecting to imap server.But I can browse the internet.I am having a working network connection.how to connect mail to imap so that i can send and receive mails?
Thank you for reply.Previously It was working good.Later I changed my proxy settings.From that time oly it is stopped working.I tried what you have said.But still it is not connecting.
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Mail does not connect to mail servers after 10.5.7 update
Updated Macbook Air with 10.5.7 update. The update went without problems.
After starting the computer, the Mail program does not connect to the mail servers - IMAP, POP, SMTP.
Otherwise the internet connection is OK for other programs, connection is through WIFI - Airport Extreme, Time Capsule... In all cases the same problem with Mail - showing the following
The server error encountered was: The connection to the server “mail.mac.com” on port 993 failed (error 1: Operation not permitted)
The connection doctor shows
Mail was able to connect to the internet
and for all the servers - could not connect, check your connection...
Did repair of keychain and permissions - no change in status of Mail... any ideas?This is what shows up in console: (maybe someone who can understand this can help us!)
15.05.09 16:38:26 Mail[1478] GET /internetservices/issupport/1_27a4cv2b6061/clientConfig.plist (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:2F42C0AC-8189-4309-B914-AB3759688961, auto-retries=2, manual-retries=0
15.05.09 16:38:26 Mail[1478] GET /internetservices/issupport/1_27a4cv2b6061/clientConfig.plist (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:DD2C955C-DAD7-4CAF-BFD7-79B75F6C93E0, auto-retries=2, manual-retries=0
15.05.09 16:38:27 Mail[1478] POST /Info.woa/wa/XMLRPC/accountInfo (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:D4B63982-058D-4AF4-ADBB-CF84E9DDE8EF, auto-retries=2, manual-retries=0
15.05.09 16:39:32 Mail[1485] GET /internetservices/issupport/1_27a4cv2b6061/clientConfig.plist (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:13DE143D-0FE5-443B-834E-253082F0E448, auto-retries=2, manual-retries=0
15.05.09 16:39:32 Mail[1485] GET /internetservices/issupport/1_27a4cv2b6061/clientConfig.plist (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:EAE08B1B-6DEE-459B-8903-0E4700B3087B, auto-retries=2, manual-retries=0
15.05.09 16:39:32 Mail[1485] POST /Info.woa/wa/XMLRPC/accountInfo (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:ABEB15F4-5650-4230-BDA8-ED1512B59443, auto-retries=2, manual-retries=0 -
After upgrade to Maverick Mail does not connect to server to download emails
Since I have had my system upgraded to Maverick I can no longer download emails from my server/provider. Mail asks for the password for the user (me) and when I type it in nothing happens.
There is no problem connecting to my server/provider online, so the server is working ok. My guess is that I am missing some crucial ticked or unticked box in the mail set up. I just don't want to mess around with it without knowing what I need to do. If anyone out there has a solution, pls send a step by step.
Any help appreciated, replies might be slow - like I said, no email alerts of mails getting through at the moment (so have to read everything only when I'm online...).Restart your router and your broadband device, if they're separate. If there's no change, see below.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
In sharing, the e-mail does not connect
Why am I having no e-mail being sent to my e-mail address?
Are you not just able to sign out and then sign in with your new details.
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I have 11 e-mail accounts that was working fine a minute ago, but now they all say that they can't connect to the IMAP and SMTP servers.
They all work fine on my iphone.
How should i troubleshoot this?
Thanks in advance.Nevermind, restarted for the third or fourth time, and now it works...
Perhaps it was a time-issue. -
Hello, I'm using Mountain Lion and mail does not leave the mails on the server, either on iCloud nor on other suppliers (orange). They are both using iMap protocol... Any place where I could change this ? Thanks for any hall; Christian
Under what circumstances does mail "not leave the mails on the server"?
If you mean that you delete them (or move them out of the inbox) on one device and then find them not in the inbox on the server when you look from another device, that's how IMAP is supposed to work. (Note that the deletion or moving might be the result of rules you have set up in Mail.)
If you mean something else, please explain your issue in more detail. -
IPad 2 mail does not allow a gmail imap configuration. Why?
iPad 2 mail does not allow a gmail imap configuration. Why?
It does, but you can do better then that. You can set gmail as exchange, it will give you even more options.
The only thing that you need to know additional to regular stuff, is that instead of gmail you have to use Microsoft Exchange, and the name of google server is m.google.com. Instructions right here.
http://support.google.com/mail/bin/answer.py?hl=en&answer=138740 -
Maverick's Mail does not work with Gmail ! it works better with iOS 7
For info.
I do know how it's complex to program and more for an OS System.
Maverick's Mail DOES NOT work proprely with Gmail boxes ? Gmail incoming or outcoming messages are correctly notified on my iPhone 5s with iOS 7. But not on my Macbook Pro retina (end 2012) with Mavericks. One update was suppose to solve the trouble.
Hope you'll solve the problem as soon as possible. Bur not during the nights. But during your daytimes' work !
Wish you nice end of year's days.
And please get my best wishes for 2014. Hope you'll get a lot of these nice little moments of happiness.
Best regards.
PascalHave you checked your incoming and outgoing mail server settings?
If you are using IMAP, it should look something like the following:
Incoming Mail (IMAP) Server - Requires SSL
imap.gmail.com
Port: 993
Requires SSL:Yes
Outgoing Mail (SMTP) Server - Requires TLS
smtp.gmail.com
Port: 465 or 587
Requires SSL: Yes
Requires authentication: Yes
Use same settings as incoming mail server
If you are using POP3, it should look something like the following:
Incoming mail server type: POP3
Incoming mail (POP3 or IMAP) server: pop.gmail.com. Google Apps users, enter the server name provided, don't add your domain name in these steps.
Port: 995
Outgoing e-mail server (SMTP) name: smtp.gmail.com
Port: 465
Outgoing server requires authentication: enabled -
Mail does not load the mail after opening with 10.10.3 on macbook air
Mail does not load the mail after opening with 10.10.3 on macbook air
Under Window in the Menu bar select Connection doctor. You will see green to indicate a connection and red to show there is a problem. Except for iCloud account you'll see two entries for each account 1) receiving and 2 SMTP for sending.
If it's red, this usually means it's missing the password.
For Incoming messages, set in the account window, under Account Information tab.
For Outgoing (SMTP) messages, follow these steps:
EDIT SMTP SETTINGS
In Accounts window > Outgoing Mail Server SMTP: select to Edit SMTP Server list... from popup.
Select account in the list.(It's not uncommon to find extra SMTP servers listed. When you remove account, Mail does not delete the smtp info. You might need to do some clean up in the list to remove the extras.)
Under Advanced Tab:
Apple defaults to the default ports (25,465, 587) but some servers prefer a custom port. Check to see what port they recommend. Gmail for example likes 465, Outlook.com 587.
Verify if your server require SSL.
User Name. Enter full email address eg. [email protected]
Add password if it is blank.(If you have two step authentication setup, you'll need to get an app specific password more info)
Open Connection Doctor under Window in the Menu bar.
Do you see green light now for your account SMTP? -
Mail does not create new emails based on the highlighted mailbox, but rather according the receiving mailbox of whatever individual email happens to be highlighted. This was not the case prior to Lion. Is this a bug or an error on my part? (I do have the setting for creating new emails from the highlighted mailbox checked.)
The questions about time was not only because of thinking about the Time Machine, but also possible impact on recognizing which messages remaining on a POP server (doesn't apply to IMAP) have been already downloaded. In the Mail folder, at its root level, in Mail 3.x there is a file named MessageUidsAlreadyDownloaded3 that should prevent duplicate downloading -- some servers may not communicate the best with respect to that, and the universal index must certainly be involved in updating that index file. If it corrupts, it can inhibit proper downloading. However, setting the account up in a New User Account and having the same problem does not point that way, unless your POP3 server is very different from most.
That universal index is also typically involved when messages are meant to be moved from the Inbox to another mailbox -- in Mail 3.x the message does not move, but rather is copied, and then erased from the origin mailbox. That requires updating the Envelope Index to keep track of where the message is, and should keep track of where it is supposed to have been removed after the "Move".
Ernie -
following hard drive failure on iMac running Maverick I have recovered from TimeMachine backup but now app store does not connect. All other internet connections normal. Does anyone know of a fix?
Also mail not loading. The error report suggests that I look for updates from the app store?http://www.apple.com/support/mac/app-store/contact/
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Installed OS X 10.5.6 AND NOW MAIL DOES NOT WORK
Installed the newest operating system and Mail does not send or receive messages from the .mac/mobile me account. In fact there are no old messages in any of the folders (inbox,sent,junk,drafts, or trash). New messages can be read and sent online but nothing through Mail.
I have deleted the account and added it new again in preferences. I have deleted Mail and reinstalled it. I have made sure the account is "Online" and still nothing. Activity shows no progress and Connection doctor says I am connected to both incoming and outgoing mail servers. Help?!!I am not sure what your attempts to fix this may have created, but the original issue may be what is discussed in:
http://support.apple.com/kb/TS2537
In addition to the article cited, if you ran 10.3 or earlier prior to upgrading to Tiger, once-upon-a-time, you might also need to remove two files with MessageSorting in their names.
More info, please. Your issue may not be what is targeted by the article, particularly if you could see any messages in any mailbox?
Ernie -
My iphone does not connect to my email provider and fetch my email. I have been getting emall ok previously, this occurred when I changed my password on my email account. I have "set up a new account" but get the message "server is unavailable". I have tried several things but to no avail. Does anyone have the solution?
ThanksDid you ever fix this problem? The same thing happened when I just changed my kids passwords and now can't access their mail on their iPods or my iPad but I use the same email provider and mine is fine however I did not change my password. If you fixed it how did you?
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Mail does not automatically update on Mavericks 10.9.1
My Mac Mail does not automatically download after the Mavericks 10.9.1 update on December 16th. I have set preferences to download automatically. It worked fine until recently but now i have to click get mail option to receive emails. It is true for all my accounts (Exchange, Google IMAP, Yahoo IMAP and iCloud IMAP).
Any help is greatly appreciated.Quit Mail. Force quit if necessary.
Back up all data. That means you know you can restore the Mail database, no matter what happens.
Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/V2/MailData
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens (command-V), then press return.
A folder window will open. Inside it there should be files with names as follows:
Envelope Index
ExternalUpdates.storedata
Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.
Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Warning: The process may take hours if you have gigantic mailboxes. For reasonable-sized mailboxes, it should only take a few minutes.
Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results.
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