Mail does not move Junk mail to the Junk mailbox.

I use  OS X 10.9.3, Mail Version 7.3 (1878.2) and have created the rule that if Message is Junk, Move it to the Junk mailbox, but it does not work. Junk messages remain in the Inbox, even after I select messages and Apply rules. I have tried marking and unmarking as Junk, and then they disappear, but this is obviously not a sustainable longterm solution. Any other suggestions?

Hi Jeff, are you saying the Inbox with Junk is inside the Junk Folder, or is this a different account?
First Quit Mail, look in the finder for those IMAP folders inside your...
Users/YourUserName/Library/Mail/IMAPaccount folder, move them where they should be in the Finder.
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup),  it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup

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