Mail does not quit
When I click quit mail, the application does not always quit. I often have to force quit. Any solutions to this problem?
Thank you for your help.
power book Mac OS X (10.4.5)
AAZ,
Prior to removing the com.apple.mail.plist file, and with Mail not running, try deleting the MessageUidsAlreadyDownloaded files from the POP account folder for this Comcast account. If corrupt, this file (or files) may be the source of the problem.
However, if not, then do as follows:
In the Finder open Home/Library and locate the Mail folder. Control-click over the Mail folder, and choose Duplicate -- then drag the resulting copy to the Desktop for temporary backup. Next, open Home/Library/Preferences and find the com.apple.mail.plist file and drag it to the desktop.
Relaunch Mail, which will open as though new, and when prompted to import anything DECLINE. Instead, re-enter your account info, and Mail will re-discover the account for this account and others, and all may be well.
Which Mac is this, and how much free disk space does it have?
Ask any needed questions, and keep us posted.
Similar Messages
-
My problem is simply that Mail does not send email.
I have just migrated from iMac G5 to iMac Intel by using Migration Assistant. Everything else works just fine and I can receive email. However, if I try to reply, forward or send a new email message, Mail just does not do anything - no error message, nothing.
The fixes I have tried so far are removing the Mail plist file, repairing disk permissions and mailboxes. Of course, I have checked the account settings, especially outgoing server settings. I also reinstalled Mail application with Pacifist. None of this has solved the problem. I have tried sending email with Thunderbird and it works with no problems.
Does anybody have any suggestions how to fix this issue?
The OS is 10.4.8, Mail Version 2.0.6 (749.2/752.3), all the suggested software updates done.
iMac Core Duo 20" 2GHz Mac OS X (10.4.8)Reinstalling Mail is rarely necessary or appropriate to solve a problem. It certainly cannot fix anything that could be wrong within your home folder or at the server or with the network, and may even introduce new issues if not done properly. Moreover, in Mac OS X 10.4 you don’t need Pacifist to reinstall Mail, you could also do it as described in the following article:
Custom installs in Mac OS X 10.4
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, if the version of the system software on your install disks is earlier than what you’re using now (and only in that case), then you must also reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, to bring Mail back in sync with the rest of the system:
About the Mac OS X 10.4.8 Combo Update
Mac OS X 10.4.8 Combo Update for PPC
Mac OS X 10.4.8 Combo Update for Intel
The above won’t solve the problem. It’s just to ensure that you’ve properly reinstalled Mail, which you shouldn’t have done, and which apparently you didn’t do properly -- the version of Mail on your system should be 2.1.1, not 2.0.6.
The original problem could be caused by some Launch Services cache or preferences corruption. The following article describes how to manually reset Launch Services -- the notes at the bottom of the article also provide information about the side effects of deleting each of the files involved:
Resetting Launch Services
If you prefer using a cache cleaning utility instead of following the manual procedure described in the previous article, this other article provides links to some utilities that can be used for troubleshooting and cache cleaning:
Resolving Disk, Permission, and Cache Corruption
It seems that the most appropriate utility for solving this particular problem is Tiger Cache Cleaner, but you may also want to consider other utilities, such as OnyX, or Cache Out X, which are free. Whatever utility you choose, be sure to read this first:
Side effects of System cache cleaning
As an example, this is how you should proceed with OnyX:
1. Quit all applications.
2. Launch OnyX and enter your administrator password.
3. Click Maintenance. In the Reset section, check LaunchServices database.
4. You may uncheck any other pre-checked options if you wish.
5. Click the Execute button.
6. Restart the computer. -
Sent mail does not appear in sent mailbox after sending
Sent mail does not appear in sent mailbox after sending
From reports on this site, Yahoo mail doesn't work reliably with Mail. The following steps may help.
Quit Mail. Force quit if necessary.
Back up all data. That means you know you can restore the Mail database, no matter what happens.
Triple-click the line below on this page to select it:
~/Library/Mail/V2/MailData/Envelope Index
Copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens (command-V), then press return.
A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open. Other files in the folder may have names that begin with "Envelope Index". Move those files, if any, to the Trash.
Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is corrupt and that Mail has to quit. Click OK.
Test. If Mail now works as expected, you can delete the file you moved to the Desktop. Otherwise, post your results. -
Sent mail does not sync between devices
My sent mail does not sync between devices. For example, if I send an email from my Iphone it does not show in my sent box on the MAC mail (postage stamp). If I send mail from MAC mail it does not show on my phone. But if I go to Yahoo (mail) I can see all sent mail.
What am I doing wrong? Is there a setting that allows them to snch sent mail??From reports on this site, Yahoo mail doesn't work reliably with Mail. The following steps may help.
Quit Mail. Force quit if necessary.
Back up all data. That means you know you can restore the Mail database, no matter what happens.
Triple-click the line below on this page to select it:
~/Library/Mail/V2/MailData/Envelope Index
Copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens (command-V), then press return.
A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open. Other files in the folder may have names that begin with "Envelope Index". Move those files, if any, to the Trash.
Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is corrupt and that Mail has to quit. Click OK.
Test. If Mail now works as expected, you can delete the file you moved to the Desktop. Otherwise, post your results. -
Mail will not quit, and prevents macbook pro from shutting down/restarting.
It will not quit, and does not give the option to force quit.Looks like the Mavericks upgrade has messed with a lot of people's installations, and some Apple applications (like Mail, or Safari) seem more highly impacted than third-parties'.
In your case, Mail appears to be gobbling up CPU cycles and RAM. You could install this little gem called atMonitor, highlight the Mail line in the main windows, then click on the "renice" button in the top right. You can then give it a "20" value (the lowest possible CPU grade for an application or service in OS X), then click on "Set and remember".
Mail should behave from then on, and close down gracefully when you ask it too, because you put a cap to its CPU usage.
One caveat: atMonitor must be running for the settings to take effect upon reboot. You can add it to your startup items.
There's another app called Dock Dodger that will prevent the atMonitor from showing in your Dock all the time. -
Mail does not automatically update on Mavericks 10.9.1
My Mac Mail does not automatically download after the Mavericks 10.9.1 update on December 16th. I have set preferences to download automatically. It worked fine until recently but now i have to click get mail option to receive emails. It is true for all my accounts (Exchange, Google IMAP, Yahoo IMAP and iCloud IMAP).
Any help is greatly appreciated.Quit Mail. Force quit if necessary.
Back up all data. That means you know you can restore the Mail database, no matter what happens.
Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/V2/MailData
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens (command-V), then press return.
A folder window will open. Inside it there should be files with names as follows:
Envelope Index
ExternalUpdates.storedata
Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.
Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Warning: The process may take hours if you have gigantic mailboxes. For reasonable-sized mailboxes, it should only take a few minutes.
Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results. -
Mail will not quit, how can I fix this?
Suddenly, mail will not quit and will not show. mail will not allow restart . I used disk utility to repair permissions and verify disk, but still have the problem.
I also found a fix by Adamask?, but it did not work. Does anyone have a fix?I clicked the apple icon, I used :Force Quit then selected mail. It worked.
-
iCloud mail does not reconnect in Mail on my MacBook Pro after sleep or after disconnecting and reconnecting my iPhone. This only happens when I use my iPhone as a 3G-modem and not when I am on Wi-Fi. The only solution seems to be to quit the Mail-application and restart it again. Then Mail reconnects to iCloud.
Hi horstp,
Given your description of the issue (works on other Macs), it may be worth trying to set up that account by itself in a new test user on the iMac to see if it can be isolated to a user-specific file. You may find the following article helpful:
Apple Support: Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
Regards,
- Brenden -
I have had this problem for few days now, the mail does not work.
It starts to run, but the colorful circle starts to spin and nothing else happens... I can not go to the preferences or anywhere else and it does not open my account. Only thing that I can do is force quit. I have tried everything I know; repaired permissions, run the cd to check the disk...
Does anyone know what I should do? This is the first time I have this kind of problem...How many email accounts do you have setup, or are you still trying to get it to open so you can setup accounts? And you are still using 10.4.11 as it says in your profile, right?
If you've already repaired permissions and the disk, quit Mail and go to Users/username/Library/Mail and delete the Envelope Index file, but +*don't delete the Trash*+. Then launch Mail and if it gets that far, let it import your mail messages, which shouldn't take too long. If that solves your problem, then you can empty the Trash.
Mulder -
My mail does not work; it opens for 1sec, then close?! I've tried closing it and rebooting...any idea?
You have tried all three of these basic fixes?
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Quit/close all apps. Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus (-) sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If you try all three and still have no success you may have a corrupt email that you can try deleting from the server in your webmail using a browser. -
Mail does not allow signed message with .Mac certificate
Hi all,
until a few weeks ago, I was able to send signed or encrypted message with my .Mac account and .Mac certificate. Both of them are still valid, and I can still read all messages I sent as encrypted and/or signed, however, Mail does not show the two buttons to crypt and/or sign emails. The certficate seems to work to encrypt iChat dialogs as well.
I repaired my Keychain, looked at how certficates were configured, everything seems normal to me.
Any clue ??Well, it seems that we've come across something finally.
In comparing notes, my friend (who is currently able to sign and encrypt messages) and I were comparing notes on our respective certificates. In doing so, he pointed out that he'd noticed a difference in the PURPOSE of my cert versus his cert.
His cert shows the following purposes:
1 - Client Authentication
2 - Email Protection
3 - Apple .Mac Identity
4 - Apple iChat Signing
5 - Apple iChat Encryption
Whereas mine only shows these purposes:
1 - Client Authentication
2 - Apple iChat Signing
3 - Apple iChat Encryption
Another thing I noticed while comparing his cert to mine after he pointed this out...his cert is due to expire at the end of October. Mine, on the other hand, was created this past Friday.
Now, from what I understand, these certs expire one year from date of issue, unless they are revoked earlier. So, I suppose the big question to everyone else out there that is having trouble with using their .Mac issued certificates is "When did yours get renewed?".
I'm suspecting at this point that somewhere around the end of June the certificates issued by Apple for iChat signing suddenly stopped having the "Purpose" of mail protection. It would also seem that they suddenly stopped having the purpose of .Mac Identity.
Now I'm curious why Apple would do this, make it actually relatively easy to create a cert that could be used for iChat and Mail encryption, then suddenly take it away. Is this actually what has happened here?
I'd be really interested in seeing what the renewal dates are and the corresponding "Purposes" are for many of the folks that are reporting trouble with this very issue.
If you are one of those people who had mail encryption working using your .mac certificate, and it suddenly stopped working...feel free to post your cert information here.
To get the ball rolling, here's the information from mine...
Issued By:
- Apple .Mac Certificate Authority
Expires:
- September 14, 2007
Purposes:
- Client Authentication
- Apple iChat Signing
- Apple iChat Encryption
G4 800 (Quicksilver) / Powerbook 1.5 GHz Mac OS X (10.4.7) -
HT1338 Mail does not open after software update?
My MacBook just updated with OSX 10.6.8 buildK549. Now my Mail does not open. I get a message that the mail version 4.5 1084/1065 is not compatible with the OSX. There was a new mail icon in the apps file but it did not open. Any suggestions?
How do I reinsatll Mail?
ThanksIt's giving you that message because the update changed Mail from version 4.5 to 4.6 and it's seeing the 4.5. The part of the update that was meant for Mail failed because it couldn't find Mail where it was looking for it.
See
https://discussions.apple.com/thread/4311280?tstart=0 -
Package javax.mail does not exist (Still having trouble)
Good Morning
I know that there are several posts regarding issues with javamail. I have viewed them for the past hour. While several of them address my issue I have been unable to locate a solution.
Bare with me please, I am making this post very thorough. The other threads I have read are frusterating because the problems people tend to post are not clear.
I am trying to run "msgsend" which is a provided demo of javamail-1.4 using command prompt (start - run - cmd) with the javac command.
The output below is directly pasted from command prompt and written in bold.
C:\download\javamail-1.4\demo>javac msgsend.java
C:\download\javamail-1.4\demo>javac msgsend.java
msgsend.java:44: package javax.mail does not exist
import javax.mail.*;
^
msgsend.java:45: package javax.mail.internet does not exist
import javax.mail.internet.*;
^
msgsend.java:140: cannot find symbol
symbol : class Session
location: class msgsend
Session session = Session.getInstance(props, null);
^
msgsend.java:140: cannot find symbol
symbol : variable Session
location: class msgsend
Session session = Session.getInstance(props, null);
^
msgsend.java:145: cannot find symbol
symbol : class Message
location: class msgsend
Message msg = new MimeMessage(session);
^
msgsend.java:145: cannot find symbol
symbol : class MimeMessage
location: class msgsend
Message msg = new MimeMessage(session);
^
msgsend.java:147: cannot find symbol
symbol : class InternetAddress
location: class msgsend
msg.setFrom(new InternetAddress(from));
^
msgsend.java:151: package Message does not exist
msg.setRecipients(Message.RecipientType.TO,
^
msgsend.java:152: cannot find symbol
symbol : variable InternetAddress
location: class msgsend
InternetAddress.parse(to,
^
msgsend.java:154: package Message does not exist
msg.setRecipients(Message.RecipientType.CC,
^
msgsend.java:155: cannot find symbol
symbol : variable InternetAddress
location: class msgsend
InternetAddress.parse(cc,
^
msgsend.java:157: package Message does not exist
msg.setRecipients(Message.RecipientType.BCC,
^
msgsend.java:158: cannot find symbol
symbol : variable InternetAddress
location: class msgsend
InternetAddress.parse(bcc,
^
msgsend.java:167: cannot find symbol
symbol : class MimeBodyPart
location: class msgsend
MimeBodyPart mbp1 = new MimeBodyPart();
^
msgsend.java:167: cannot find symbol
symbol : class MimeBodyPart
location: class msgsend
MimeBodyPart mbp1 = new MimeBodyPart();
^
msgsend.java:169: cannot find symbol
symbol : class MimeBodyPart
location: class msgsend
MimeBodyPart mbp2 = new MimeBodyPart();
^
msgsend.java:169: cannot find symbol
symbol : class MimeBodyPart
location: class msgsend
MimeBodyPart mbp2 = new MimeBodyPart();
^
msgsend.java:171: cannot find symbol
symbol : class MimeMultipart
location: class msgsend
MimeMultipart mp = new MimeMultipart();
^
msgsend.java:171: cannot find symbol
symbol : class MimeMultipart
location: class msgsend
MimeMultipart mp = new MimeMultipart();
^
msgsend.java:185: cannot find symbol
symbol : variable Transport
location: class msgsend
Transport.send(msg);
^
msgsend.java:193: cannot find symbol
symbol : class Store
location: class msgsend
Store store = null;
^
msgsend.java:195: cannot find symbol
symbol : class URLName
location: class msgsend
URLName urln = new URLName(url);
^
msgsend.java:195: cannot find symbol
symbol : class URLName
location: class msgsend
URLName urln = new URLName(url);
^
msgsend.java:212: cannot find symbol
symbol : class Folder
location: class msgsend
Folder folder = store.getFolder(record);
^
msgsend.java:218: cannot find symbol
symbol : variable Folder
location: class msgsend
folder.create(Folder.HOLDS_MESSAGES);
^
msgsend.java:220: cannot find symbol
symbol : class Message
location: class msgsend
Message[] msgs = new Message[1];
^
msgsend.java:220: cannot find symbol
symbol : class Message
location: class msgsend
Message[] msgs = new Message[1];
27 errors
Here are the methods I have tried...
1. Make sure you have most current version of Java
2. Reinstall Java
3. Attempt to compile in an IDE (Attempted in Eclipse 3.2)
4. Set class path
Some sources suggest "CLASSPATH" some suggest "CLASS PATH" as the variable name. I have tried both.
Below is what the classpath looks like in bold.
Variable Name: CLASS PATH
Variable value: c:\download\javamail-1.4\mail.jar;C:\download\jaf-1.1\activation.jar;.
I have double checked all folder names and copy pasted all entries to eliminate typos. Javamail-1.4 and jaf-1.1 are both located in c:\download which is the same location Class Path points to.
Thank you very much for your input and effort. I can imagine how frusterating it is responding to 20million javamail posts :) (that may be a bit of an overstatement!)
Thank you again!
Irbi
Message was edited by:
irbi
Message was edited by:
irbiYes - I have read that part of the README and did exactly as it has said in a previous attempt. I should have mentioned that here I'm sorry :)
I moved the .jar files into the download folder and set the classpath exactly as the readme shows.
When I do that the msgsend.java compiles correctly but it still does not run.
Below is what happens.
C:\download\javamail-1.4\demo>set CLASSPATH=%CLASSPATH%;c:\download\javamail-1.4
\mail.jar;%CLASSPATH%;c:\download\jaf-1.1\activation.jar.
C:\download\javamail-1.4\demo>javac msgsend.java
C:\download\javamail-1.4\demo>java msgsend.java
Exception in thread "main" java.lang.NoClassDefFoundError: msgsend/java
C:\download\javamail-1.4\demo>
I have tried fixing this error as well via forums and FAQs but it seems to be the most generic error.
One suggestion was to clear your classpath. I tried this with a test hello world program which was giving the same error - "NoClassDefFoundError". By clearing the classpath I was able to get the hello world program to run without this error. But I can't just clear the classpath in this instance because it needs to point to mail.jar and activation.jar for the program to compile.
Thanks again for all of your efforts. You are more appreciated than you know. -
Mail does not create new emails based on the highlighted mailbox, but rather according the receiving mailbox of whatever individual email happens to be highlighted. This was not the case prior to Lion. Is this a bug or an error on my part? (I do have the setting for creating new emails from the highlighted mailbox checked.)
The questions about time was not only because of thinking about the Time Machine, but also possible impact on recognizing which messages remaining on a POP server (doesn't apply to IMAP) have been already downloaded. In the Mail folder, at its root level, in Mail 3.x there is a file named MessageUidsAlreadyDownloaded3 that should prevent duplicate downloading -- some servers may not communicate the best with respect to that, and the universal index must certainly be involved in updating that index file. If it corrupts, it can inhibit proper downloading. However, setting the account up in a New User Account and having the same problem does not point that way, unless your POP3 server is very different from most.
That universal index is also typically involved when messages are meant to be moved from the Inbox to another mailbox -- in Mail 3.x the message does not move, but rather is copied, and then erased from the origin mailbox. That requires updating the Envelope Index to keep track of where the message is, and should keep track of where it is supposed to have been removed after the "Move".
Ernie -
Installed OS X 10.5.6 AND NOW MAIL DOES NOT WORK
Installed the newest operating system and Mail does not send or receive messages from the .mac/mobile me account. In fact there are no old messages in any of the folders (inbox,sent,junk,drafts, or trash). New messages can be read and sent online but nothing through Mail.
I have deleted the account and added it new again in preferences. I have deleted Mail and reinstalled it. I have made sure the account is "Online" and still nothing. Activity shows no progress and Connection doctor says I am connected to both incoming and outgoing mail servers. Help?!!I am not sure what your attempts to fix this may have created, but the original issue may be what is discussed in:
http://support.apple.com/kb/TS2537
In addition to the article cited, if you ran 10.3 or earlier prior to upgrading to Tiger, once-upon-a-time, you might also need to remove two files with MessageSorting in their names.
More info, please. Your issue may not be what is targeted by the article, particularly if you could see any messages in any mailbox?
Ernie
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