Mail doesn't display properly in outlook

hello
when i send mail using mail.app, it seems to be doing odd stuff without me realising - i need to use rich text so i can use colors, but when it's received by outlook users, the font changes half way through, and little square blocks appear which i can't see on my screen. this is obviously related to that fact that i copied and pasted into my email, but how do i make it appear at their end the same as on mine?
it seems to be that outlook's a bit weird - but how do i be as weird as outlook?
i have the same trouble whereby sometimes, when someone sends me something with special characters in, when i reply or its quoted, the special characters (eg, é) changes to +AOk or something silly like that. how do i stop that?

This can sometimes occur if you are using a font that is not available on the windows machine. It will substitute with it's default font if it cannot find the corect one.
Try a test using a basic font like Arial or Times New Roman and see if you get the same result. IF all looks good, then you've fixed the problem. If it's still mucked up??? Well the you got me, I'm stumped.
Brian

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