Mail doesn't remember accounts' smtp server

Just got my 2nd MacBook Pro. Decided to try Apple Mail one more time and not install Thunderbird. So far everything seems to be working. I have 2 POP email accounts set up according to documentation. But every time I send mail from either account, I get a pop-up window with this message:
"This message could not be sent because your account does not have a preferred outgoing mail server. Select an outgoing mail server from the list below."
I have in fact configured the SMTP server for each account. There are 2 SMTP servers listed in the dialog, as expected. Every time, I select the correct server and click the button labeled "Always use this server".
The message is sent, but this happens again every time I send an email message from either account. I have restarted Mail. I have rebooted the machine. It persists. If I can't get this corrected I'm switching to Thunderbird and hoping it acts better on Yosemite. Sorry if this is posted in wrong community. I couldn't find one for Apple Mail app.
Thanks for any help.

Thanks for the reply and the suggestions.
The email accounts are on 2 different hosting services where I have sites hosted. Everything is set up according to the Help in the Mail app, using the settings given by the providers. Those settings work fine with Thunderbird mail client on my old MacBook. On the new machine I have set up the Mail app with these same settings, per the Mail app's Help, which has the same info as in your links. Everything works, except that every time I send a message, I get asked to choose the SMTP (outgoing) server. Even if I did not originally set this up correctly for one of the accounts (and I really think I did it right), I would think that the "Always use this server" button would fix it so the app doesn't ask me to select the SMTP server every time I send an email.

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