Mail file turned white from blue and all sub files disappeared

A mailbox under Mac Mail has suddenly appeared as white instead of blue and all the sub-mailboxes within it have disappeared. I've never had this happen before. Can anyone please advise what has happened and can it be corrected? All other sub-mailboxes are fine. I have Mail 4.2 / Snow Leopard 10.6.2. Many thanks.

Hi Leslie,
It would be helpful to know a bit more about the computer, such as the size of the drive you have and the OS you are running. I believe general guidelines are to not fill your drive to more than 90% capacity.
Norton Utilities receives some bad rap on this forum, but sometimes it's all you have (Diskwarrior and TechTool are usually recommended). With NU you particularly have to be careful to use versions that are at least the same generation as the OS you are using. I usually go with Disk First Aid as a first shot since it's made by the people who made the computer.
Assuming you're okay with the situation about the recovered files then I'd say starting with a clean drive would be good. Keep in mind though that the files will be gone for good. I don't know if you need to really zero the drive, just reinitialize ("erase") it. I'd also run some utility to check the integrity of the drive to see whether the problem was due to the drive starting to fail. You might be able to continue to work with it as-is but it would be nice to know why your drive got corrupted in the first place. At least clear up some room. You might also want to check on the fragmentation status and at least do a clean OS install just in case some of those files are on their way out too.
I don't know the Wall Street model myself, but I see it is a G3 powerbook. If it has USB or Firewire capability then I'd get an external Firewire drive (USB would be very slow but would still work). My backup procedure is to have an external HD the same size as my internal one. Then I can just drag the internal to the external once a week and let it copy overnight. That way I don't have to be bothered with copying select files and if the OS files get messed up I don't have to re-customize my preferences, control panels and extensions (I'm still an OS 9 man!)
Brian

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